--- title: Decisions Reviews meta\_title: 'Decisions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Decisions works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 41 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Decisions Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **excellent customer support** provided, enhancing their experience with quick and effective solutions. [(2 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500605&qs=pros-and-cons#reviews) Users love the **customization options** in Decisions, finding it user-friendly and accessible even for non-coders. [(2 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=1521305&qs=pros-and-cons#reviews) Users value the **easy integrations** offered by Decisions, enabling seamless connections with SQL and SAP systems. [(2 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500657&qs=pros-and-cons#reviews) Users value the **seamless integration capabilities** of Decisions, enhancing efficient workflows and rapid development cycles. [(2 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500630&qs=pros-and-cons#reviews) Users value the **many integrations** available in Decisions, enhancing development and reporting capabilities efficiently. [(2 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500662&qs=pros-and-cons#reviews) Users find the **learning difficulty** significant, with features requiring time and experience to master effectively. [(2 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500579&qs=pros-and-cons#reviews) Users find the **complexity** of matching data types and building relationships frustrating during the integration process. [(1 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500669&qs=pros-and-cons#reviews) Users face **database limitations** that complicate data matching and step management, impacting the overall ease of use. [(1 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500638&qs=pros-and-cons#reviews) Users find **data migration challenging** due to lost IDs and complicated relationships during the process. [(1 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500597&qs=pros-and-cons#reviews) Users find the **difficult learning curve** challenging, suggesting more examples or templates for better understanding. [(1 mentions)](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500544&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Decisions ##### 1. Customer Support Users highlight the **excellent customer support** provided, enhancing their experience with quick and effective solutions. [ See 2 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500605&qs=pros-and-cons#reviews) See Related User Reviews EM Ervin M. Enterprise (\> 1000 emp.) 5.0/5 "Excellent tool to augment process, workflows, dashboards, etc." What do you like about Decisions? Low code no code and great team and excellent service. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very powerful low-code platform combined with a highly customer focused organisation" What do you like about Decisions? Powerful development environment. Feature rich with many available integrations capbilities out of the box. Powerful support for highly efficient an ##### 2. Customization Users love the **customization options** in Decisions, finding it user-friendly and accessible even for non-coders. [ See 2 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=1521305&qs=pros-and-cons#reviews) See Related User Reviews MS Manjot S. Enterprise (\> 1000 emp.) 5.0/5 "Excellent Low Code Tool" What do you like about Decisions? The best about Decisions tool is : it is so easy to use, the build design is more user friendly and it scalable and very easy to build applications ev ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Able to create complex data flows" What do you like about Decisions? Software is able to generate complex forms and flows. ##### 3. Easy Integrations Users value the **easy integrations** offered by Decisions, enabling seamless connections with SQL and SAP systems. [ See 2 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500657&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very powerful low-code platform combined with a highly customer focused organisation" What do you like about Decisions? Powerful development environment. Feature rich with many available integrations capbilities out of the box. Powerful support for highly efficient an PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you like about Decisions? Form/report and small application dashboards for quick reporting and data views. How quick we can create API integrations with SQL & SAP enterp ##### 4. Integration Users value the **seamless integration capabilities** of Decisions, enhancing efficient workflows and rapid development cycles. [ See 2 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500630&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very powerful low-code platform combined with a highly customer focused organisation" What do you like about Decisions? Powerful development environment. Feature rich with many available integrations capbilities out of the box. Powerful support for highly efficient an PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you like about Decisions? Form/report and small application dashboards for quick reporting and data views. How quick we can create API integrations with SQL & SAP enterp ##### 5. Integrations Users value the **many integrations** available in Decisions, enhancing development and reporting capabilities efficiently. [ See 2 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500662&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very powerful low-code platform combined with a highly customer focused organisation" What do you like about Decisions? Powerful development environment. Feature rich with many available integrations capbilities out of the box. Powerful support for highly efficient an PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you like about Decisions? Form/report and small application dashboards for quick reporting and data views. How quick we can create API integrations with SQL & SAP enterp ### 5 Cons or Disadvantages of Decisions ##### 1. Learning Difficulty Users find the **learning difficulty** significant, with features requiring time and experience to master effectively. [ See 2 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500579&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very powerful low-code platform combined with a highly customer focused organisation" What do you dislike about Decisions? There a lot of features that does take time to master, so potential more example or template applications could be constructed, so customers would be PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you dislike about Decisions? Sometime trying to match data types and following the input/out parameters can be fun. Each Step/Object documentation could be better or have more ##### 2. Complexity Users find the **complexity** of matching data types and building relationships frustrating during the integration process. [ See 1 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500669&qs=pros-and-cons#reviews) See Related User Reviews PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you dislike about Decisions? Sometime trying to match data types and following the input/out parameters can be fun. Each Step/Object documentation could be better or have more ##### 3. Database Limitations Users face **database limitations** that complicate data matching and step management, impacting the overall ease of use. [ See 1 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500638&qs=pros-and-cons#reviews) See Related User Reviews PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you dislike about Decisions? Sometime trying to match data types and following the input/out parameters can be fun. Each Step/Object documentation could be better or have more ##### 4. Data Migration Users find **data migration challenging** due to lost IDs and complicated relationships during the process. [ See 1 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500597&qs=pros-and-cons#reviews) See Related User Reviews PM Patrick M. Enterprise (\> 1000 emp.) 4.5/5 "Rapid form/reporting and API integration development." What do you dislike about Decisions? Sometime trying to match data types and following the input/out parameters can be fun. Each Step/Object documentation could be better or have more ##### 5. Difficult Learning Users find the **difficult learning curve** challenging, suggesting more examples or templates for better understanding. [ See 1 mentions ](https://www.g2.com/products/decisions-decisions/reviews?filters%5Bsentiment_snippet%5D=2500544&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very powerful low-code platform combined with a highly customer focused organisation" What do you dislike about Decisions? There a lot of features that does take time to master, so potential more example or template applications could be constructed, so customers would be ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 5/15/2024 "Powerful and Useful." 3.5/5 What do you like best about Decisions? We are relatively new to decisions, but from the limited knowledge that I have, Decisions seems to be a powerful tool that can help us accomplish just about anything...as long as we understand the roadmap to complete our goals. Review collected by and hosted on G2.com. What do you dislike about Decisions? There is an overwhelming amount of information, and many of the concepts are abstract. Sometimes it's difficult to track the information without hands on experience. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? I believe that Decisions will help us to unify all of our decision processes and streamline how these processes get completed through our internal steps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 7/25/2024 "Crazy helpful, powerful tool with a ton of use cases" 4.5/5 What do you like best about Decisions? How it enables folk with little to no programming experience to create the solutions they need as if they had said experience Review collected by and hosted on G2.com. What do you dislike about Decisions? It's expensive? It probably isn't something that someone would consider on their own, but as an enterprise solution, for sure. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Asset tracking without an ERP, customized data collection platforms, et al. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Eric H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric H.") EH Eric H. Small-Business (50 or fewer emp.) 3/8/2024 "In depth and friendly to new users." 4.5/5 What do you like best about Decisions? It makes tasks even more simple than they were before and make automation easy. Review collected by and hosted on G2.com. What do you dislike about Decisions? There are tons of steps which I don't know what they do and are not searchable in the toolbox Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Easily generating and formatting reports and automatically sending them to clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") TP Verified User in Public Safety Small-Business (50 or fewer emp.) 7/23/2024 "My experience has been amazing." 5/5 What do you like best about Decisions? The thing I like the most about Decisions is the ease of operation. The staff is amazing and so helpful. They are very knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Decisions? I can't think of a downside to Decisions. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Decisions is solving the problem of our previous difficulties in billing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Amanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda D.") AD Amanda D. Mid-Market (51-1000 emp.) 3/7/2024 "Data Strategy Consultant" 5/5 What do you like best about Decisions? Versatility and flexibility. Can handle multiple flows types, process types and user experiences. Review collected by and hosted on G2.com. What do you dislike about Decisions? Nothing at this time. It will take a bit to get up to speed. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Process inefficiencies, data accessibility and integrations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/15/2024 "Masterclass may 14 2024" 4/5 What do you like best about Decisions? Quick build times and quick time to prod Review collected by and hosted on G2.com. What do you dislike about Decisions? When things don't work as expected it takes time to establish if it's an app issue or decisions issues Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Acts as the bpm system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/1/2024 "Very powerful low-code platform combined with a highly customer focused organisation" 5/5 What do you like best about Decisions? Powerful development environment. Feature rich with many available integrations capbilities out of the box. Powerful support for highly efficient and rapid deliver lifecycles. Strong customer busines and technical support. Review collected by and hosted on G2.com. What do you dislike about Decisions? There a lot of features that does take time to master, so potential more example or template applications could be constructed, so customers would be able to build and bespoke solutions based on a base application. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Provides a rapid application development and deployment platform Review collected by and hosted on G2.com. Show More Response from Maria Wilson of Decisions [Editedit](https://www.g2.com/survey_responses/decisions-review-9178483/official_response/edit) We're glad to hear that you find our platform powerful and feature-rich. Our team is dedicated to providing strong customer support and we appreciate your feedback about the learning curve. We are continually working on expanding our example and template applications to assist with the mastery of our features. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Enterprise (\> 1000 emp.) 3/7/2024 "Decisions Solutions for a Multitude of Business Automations" 5/5 What do you like best about Decisions? Ability to integrate with multiple systems with ease and the customization of logic manipulation. Review collected by and hosted on G2.com. What do you dislike about Decisions? Difficult learning curve / knowledge transfer Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Automatically sending monthly records, visually displaying database records with user actions, reducing manual queries writing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 3/7/2024 "Decisions has been instrumental in improving our processes" 4/5 What do you like best about Decisions? The flexibility and control that you get within the system (building custom controls, etc) Review collected by and hosted on G2.com. What do you dislike about Decisions? The repository doesn't fit with our DevOps plans Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Moving us away from manual processes and having the ability to stand up business workflows in half the time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Karthickeyan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthickeyan M.") KM Karthickeyan M. Programmer Analyst Trainee Enterprise (\> 1000 emp.) 7/31/2023 "Decisions is one of the best rules engine for business process orchestration." 5/5 What do you like best about Decisions? Decisions is very much helpful in creating a skeleton for a business process which is the workflow and from there it helps us to automate the processes of the business. Review collected by and hosted on G2.com. What do you dislike about Decisions? There is nothing much to dislike about Decisions. I like most of the features and they are providing the best they can in the features they are handling. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? In my own project to derive at a medium through which we need to derive at business processes in a more simple and robust way at that time we got Decisions and we used it to fill our gap and now our project is completely fine. Review collected by and hosted on G2.com. 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