--- title: Decisions Reviews meta\_title: 'Decisions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 41 reviews by the users' company size, role or industry to find out how Decisions works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 41 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Decisions Reviews & Product Details Visit Website Decisions is an AI-powered process orchestration and automation platform used by enterprises to coordinate AI agents, systems, and people across complex, rules-driven processes—especially where governance, visibility, and accountability are critical. The platform combines visual workflow automation, an enterprise rules engine, AI orchestration, system integrations, forms, and dashboards into a unified control layer. Teams use Decisions to model decision logic, orchestrate work across systems, and govern AI behavior without siloing logic in code, agents, or disconnected tools. This approach allows organizations to coordinate end-to-end execution and gives a centralized place to build, test, and deploy everything as business and regulatory requirements evolve. Decisions is designed for collaboration between business and IT teams. Business users can vibe code front ends and manage process and decision logic visually, while IT maintains architectural oversight, security, and integrations. Logic that is often fragmented across application code, AI agents, spreadsheets, or manual processes can be centralized, governed, and reused—reducing inconsistency and operational risk as automation scales. * * * Product Website Decisions Seller [Decisions](https://www.g2.com/sellers/decisions) Discussions [Decisions Community](https://www.g2.com/products/decisions-decisions/discuss) Languages Supported English Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/decisions-decisions/pricing) ## Decisions Integrations (15) What do users say about integrations? Verified by Decisions [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS and Cloud Services ](https://www.g2.com/products/aws-and-cloud-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure DevOps Server ](https://www.g2.com/products/azure-devops-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenAI Whisper ](https://www.g2.com/products/openai-whisper/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") REST ](https://www.g2.com/products/rest/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 5/15/2024 "Powerful and Useful." 3.5/5 What do you like best about Decisions? We are relatively new to decisions, but from the limited knowledge that I have, Decisions seems to be a powerful tool that can help us accomplish just about anything...as long as we understand the roadmap to complete our goals. Review collected by and hosted on G2.com. What do you dislike about Decisions? There is an overwhelming amount of information, and many of the concepts are abstract. Sometimes it's difficult to track the information without hands on experience. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? I believe that Decisions will help us to unify all of our decision processes and streamline how these processes get completed through our internal steps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 7/25/2024 "Crazy helpful, powerful tool with a ton of use cases" 4.5/5 What do you like best about Decisions? How it enables folk with little to no programming experience to create the solutions they need as if they had said experience Review collected by and hosted on G2.com. What do you dislike about Decisions? It's expensive? It probably isn't something that someone would consider on their own, but as an enterprise solution, for sure. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Asset tracking without an ERP, customized data collection platforms, et al. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Eric H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric H.") EH Eric H. Small-Business (50 or fewer emp.) 3/8/2024 "In depth and friendly to new users." 4.5/5 What do you like best about Decisions? It makes tasks even more simple than they were before and make automation easy. Review collected by and hosted on G2.com. What do you dislike about Decisions? There are tons of steps which I don't know what they do and are not searchable in the toolbox Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Easily generating and formatting reports and automatically sending them to clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety") TP Verified User in Public Safety Small-Business (50 or fewer emp.) 7/23/2024 "My experience has been amazing." 5/5 What do you like best about Decisions? The thing I like the most about Decisions is the ease of operation. The staff is amazing and so helpful. They are very knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Decisions? I can't think of a downside to Decisions. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Decisions is solving the problem of our previous difficulties in billing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Amanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda D.") AD Amanda D. Mid-Market (51-1000 emp.) 3/7/2024 "Data Strategy Consultant" 5/5 What do you like best about Decisions? Versatility and flexibility. Can handle multiple flows types, process types and user experiences. Review collected by and hosted on G2.com. What do you dislike about Decisions? Nothing at this time. It will take a bit to get up to speed. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Process inefficiencies, data accessibility and integrations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 5/15/2024 "Masterclass may 14 2024" 4/5 What do you like best about Decisions? Quick build times and quick time to prod Review collected by and hosted on G2.com. What do you dislike about Decisions? When things don't work as expected it takes time to establish if it's an app issue or decisions issues Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Acts as the bpm system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/1/2024 "Very powerful low-code platform combined with a highly customer focused organisation" 5/5 What do you like best about Decisions? Powerful development environment. Feature rich with many available integrations capbilities out of the box. Powerful support for highly efficient and rapid deliver lifecycles. Strong customer busines and technical support. Review collected by and hosted on G2.com. What do you dislike about Decisions? There a lot of features that does take time to master, so potential more example or template applications could be constructed, so customers would be able to build and bespoke solutions based on a base application. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Provides a rapid application development and deployment platform Review collected by and hosted on G2.com. Show More Response from Maria Wilson of Decisions [Editedit](https://www.g2.com/survey_responses/decisions-review-9178483/official_response/edit) We're glad to hear that you find our platform powerful and feature-rich. Our team is dedicated to providing strong customer support and we appreciate your feedback about the learning curve. We are continually working on expanding our example and template applications to assist with the mastery of our features. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Enterprise (\> 1000 emp.) 3/7/2024 "Decisions Solutions for a Multitude of Business Automations" 5/5 What do you like best about Decisions? Ability to integrate with multiple systems with ease and the customization of logic manipulation. Review collected by and hosted on G2.com. What do you dislike about Decisions? Difficult learning curve / knowledge transfer Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Automatically sending monthly records, visually displaying database records with user actions, reducing manual queries writing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 3/7/2024 "Decisions has been instrumental in improving our processes" 4/5 What do you like best about Decisions? The flexibility and control that you get within the system (building custom controls, etc) Review collected by and hosted on G2.com. What do you dislike about Decisions? The repository doesn't fit with our DevOps plans Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? Moving us away from manual processes and having the ability to stand up business workflows in half the time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Karthickeyan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthickeyan M.") KM Karthickeyan M. Programmer Analyst Trainee Enterprise (\> 1000 emp.) 7/31/2023 "Decisions is one of the best rules engine for business process orchestration." 5/5 What do you like best about Decisions? Decisions is very much helpful in creating a skeleton for a business process which is the workflow and from there it helps us to automate the processes of the business. Review collected by and hosted on G2.com. What do you dislike about Decisions? There is nothing much to dislike about Decisions. I like most of the features and they are providing the best they can in the features they are handling. Review collected by and hosted on G2.com. What problems is Decisions solving and how is that benefiting you? In my own project to derive at a medium through which we need to derive at business processes in a more simple and robust way at that time we got Decisions and we used it to fill our gap and now our project is completely fine. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Decisions? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Decisions ](https://www.g2.com/products/decisions-decisions/discussions/new) GU Guest User What is Decisions used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-decisions-used-for) [ View all Discussions ](https://www.g2.com/products/decisions-decisions/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 14 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/decisions-decisions/pricing) Decisions Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_212f4642f8a19aeba294586867ad3450/inrule.jpg "Product Avatar Image") InRule 4.4/5(69) [ Compare Now ](https://www.g2.com/compare/decisions-decisions-vs-inrule) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_156527410a602a545aa9c74d45666e04/appian.png "Product Avatar Image") Appian 4.5/5(501) [ Compare Now ](https://www.g2.com/compare/appian-vs-decisions-decisions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_025e4974139a3455132150b9ebc77ac5/pega-platform.jpg "Product Avatar Image") Pega Platform 4.2/5(278) [ Compare Now ](https://www.g2.com/compare/decisions-decisions-vs-pega-platform) ##### ##### Decisions Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Application Design Customized Branding [ View More Features ](https://www.g2.com/products/decisions-decisions/features) ## Top-Rated Alternatives [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/decisions-decisions/competitors/alternatives) ##### Categories on G2 [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps) [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)[Business Process Management](https://www.g2.com/categories/business-process-management)[Process Orchestration](https://www.g2.com/categories/process-orchestration)[Decision Management Platforms](https://www.g2.com/categories/decision-management-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading database software for enterprise-level companies](https://www.g2.com/discussions/what-are-the-leading-database-software-options-for-enterprise-level-companies)[What's the best AR training simulator platform for a mid-sized manufacturing company?](https://www.g2.com/discussions/what-s-the-best-ar-training-simulator-platform-for-a-mid-sized-manufacturing-company)[Civil 3D vs other civil engineering design platforms: which gives better value for a mid-size company that does not want to be entirely dependent on the Autodesk ecosystem?](https://www.g2.com/discussions/civil-3d-vs-other-civil-engineering-design-platforms-which-gives-better-value-for-a-mid-size-company-that-does-not-want-to-be-entirely-dependent-on-the-autodesk-ecosystem) [What platform supports multi-vendor device management?](https://www.g2.com/discussions/what-platform-supports-multi-vendor-device-management)[Best session replay tool for SaaS startups](https://www.g2.com/discussions/what-s-the-best-session-replay-tool-right-now)[Pros and Cons Details](https://www.g2.com/products/decisions-decisions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)