--- title: DecisionRules Reviews meta_title: 'DecisionRules Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 108 reviews by the users' company size, role or industry to find out how DecisionRules works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 108 scale: '5' date_modified: '2026-07-15' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # DecisionRules Reviews **Vendor:** DecisionRules **Category:** [Decision Management Software](https://www.g2.com/categories/decision-management-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 108 ## About DecisionRules DecisionRules is a business rules engine at the core of a decision automation platform, now adding a decision intelligence layer: audit every decision, analyse what happened, test a better version, and ship it. It is a no-code/low-code Business Rules Management System (BRMS). Engineers integrate it over a REST API and set the guardrails (roles, spaces, versioning, and rollback), and business teams model and update business rules within them, so changes go live without a full release cycle. Go live in days, not months. Professional Services available. Pay as you grow. No monolithic suites. No paying for features that sit on a shelf. Add use cases, users, and environments at your own pace, with public cloud pricing on our website. Built for enterprise scale. The platform handles 1B+ decisions a day, and the new Solver module evaluates rules in under 10ms. SOC 2 audited. ISO 27001 certified. Build together, not around each other. Model business rules with Decision Tables, Decision Trees, Decision Flows, and Scripting Rules, with instant testing, version control, and full audit trails. No coding required for business teams; full REST API access for developers. AI, on a deterministic engine. DecisionRules puts AI on top of a stateless evaluation engine, so what AI helps you build still runs the same way every time, versioned and auditable. The AI Assistant works inside the editor to draft, test, and explain Decision Tables in plain language, and reduces rule authoring time by around 60%. The AI Agent is a native rule type that reads documents and narratives and returns structured, typed output. Through the native MCP integration, connect DecisionRules to the AI tools your team already uses. Flexible deployment. Public cloud, private managed cloud, or self-hosted. Available on AWS Marketplace and Microsoft Azure Marketplace. Industry applications: financial services (credit decisioning, loan origination, fraud and risk, KYC/AML), insurance (underwriting, claims, fraud), e-commerce (dynamic pricing), manufacturing (pricing, quoting), telecommunications (offers, eligibility), healthcare (eligibility and benefits rules), logistics (routing, capacity), aviation, and government (benefits, compliance). Frequently Asked Questions: Who uses DecisionRules? Enterprise architects, engineers, and business teams, across financial services, insurance, e-commerce, manufacturing, healthcare, logistics, telecommunications, and government. They automate credit scoring, pricing, underwriting, claims, fraud and risk checks, and compliance workflows. Does DecisionRules require coding? No coding is required for business teams to build and manage rules with Decision Tables and Decision Trees. Developers can use Scripting Rules and the REST API for advanced integrations. How does DecisionRules use AI? AI works on top of the deterministic engine, so results stay versioned and auditable. The AI Assistant helps build, test, and explain Decision Tables in plain language. The AI Agent reads documents and returns structured output. Through MCP, DecisionRules connects to the AI tools your team already uses. Is DecisionRules secure? DecisionRules holds SOC 2 and is ISO 27001 certified, with role-based access control, audit logging, and encryption at rest and in transit. ## DecisionRules Pros & Cons **What users like:** - Users appreciate the **ease of use** of DecisionRules, enabling effective decision-making without coding skills. (5 reviews) - Users benefit from the **seamless automation** of decision-making with DecisionRules, enhancing efficiency and governance effortlessly. (3 reviews) - Users appreciate the **ease of testing decision logic** with DecisionRules, allowing for efficient governance and automation. (3 reviews) - Users value the **seamless API integration** of DecisionRules, enhancing accuracy and efficiency in decision-making processes. (2 reviews) - Users praise the **responsive customer support** of DecisionRules, providing quick solutions for any issues encountered. (2 reviews) - Users value **decision automation** in DecisionRules, appreciating its ability to simplify complex processes and enhance efficiency. (2 reviews) - Users value the **efficiency of workflow** in corporate decision making provided by DecisionRules, enhancing project management experiences. (2 reviews) - Integrations (2 reviews) - Users appreciate the **no-code rule management** of DecisionRules, enabling efficient, visual decision-making processes effortlessly. (2 reviews) - AI Modeling (1 reviews) **What users dislike:** - Users find DecisionRules to have **expensive and unstable pricing** , creating challenges for affordability and budgeting. (3 reviews) - Users find the **limited functionality** of DecisionRules challenging, requiring additional tools for effective data evaluation. (2 reviews) - Users find **complexity in logical decisions** due to high analytical demands, consuming time and complicating the experience. (1 reviews) - Users find the **limited flexibility in pricing** challenging, especially for smaller teams with tighter budgets. (1 reviews) - Users find the **poor interface design** of DecisionRules challenging, especially casual users struggling with its complexity. (1 reviews) - Time-Consuming (1 reviews) ## DecisionRules Reviews ### 1. Good tool to use rules without much coding knowledge **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about DecisionRules?** Ease of use to manage rules without much coding knowledge and can easily be imported and exported. Customer support is also good. **What do you dislike about DecisionRules?** Sometimes face problem with yaml files and some key functionality **What problems is DecisionRules solving and how is that benefiting you?** It helps in management of rules and developing the rules with very easily and easy validation of the same ### 2. good Solution for Smart Ecommerce solution **Rating:** 4.5/5.0 stars **Reviewed by:** Kamal R. S. | Seniour sales executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about DecisionRules?** good Solution for Smart Ecommerce solution. user friendly solution **What do you dislike about DecisionRules?** Everythings are userfriendly and easy to use. **What problems is DecisionRules solving and how is that benefiting you?** Decision Management Platforms for east to aply rules on our system ### 3. DecisionRules review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about DecisionRules?** Easy to use and do not require any programing or coding knowledge. If you have simple knowledge about the workflow you can design on DecisionRules. **What do you dislike about DecisionRules?** It will take some time to get hands-on ready to be productive on the platform. **What problems is DecisionRules solving and how is that benefiting you?** Helping to design Devops rules. It saves a lot of time and helps me to integrate with the existing code. ### 4. Business Rule engine **Rating:** 5.0/5.0 stars **Reviewed by:** Ravichandran B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about DecisionRules?** Best in creating decision tables without any hassle. **What do you dislike about DecisionRules?** Features could be more enhanced comparatively. **What problems is DecisionRules solving and how is that benefiting you?** Easing the process of creating decision table ### 5. Excellent tool to run your business smoothly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about DecisionRules?** Helps greatly in running the analysis part of the business smoothly and efficiently. **What do you dislike about DecisionRules?** Product appears too simple at times and lacks some cutting edge technologies **What problems is DecisionRules solving and how is that benefiting you?** It is easy to Automate the crucial aspects of our business and make better informed decisions ### 6. Helps me to make smarter decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about DecisionRules?** The advanced AI tool, the option to edit offline and import back, the product is cloud-based **What do you dislike about DecisionRules?** The basic plan does not include enough API in my opinion **What problems is DecisionRules solving and how is that benefiting you?** This is an advanced tool, much better than any other platform I've seen before. ### 7. Awesome tool for Enhancing Organizational Decision-Making **Rating:** 5.0/5.0 stars **Reviewed by:** Achal S. | Application Support Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about DecisionRules?** DecisionRules play a vital role in setting the rules which help in effective decision-making processes in the organization. **What do you dislike about DecisionRules?** The user interface needs a little improvement. However, it has been a good experience with DecisionRules. **What problems is DecisionRules solving and how is that benefiting you?** It makes the decision-making process easy. ### 8. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2021 **What do you like best about DecisionRules?** Straightforward and intuitive tool to use. You do not need to go through a lot of documentation to understand how to create your rule. The biggest advantage is no installation is needed. **What do you dislike about DecisionRules?** Expression rules are missing in the tables **What problems is DecisionRules solving and how is that benefiting you?** Commission calculation ## DecisionRules Discussions - [What is the best rule engine?](https://www.g2.com/discussions/what-is-the-best-rule-engine) - 1 comment, 1 upvote - [View DecisionRules pricing details and edition comparison](https://www.g2.com/products/decisionrules/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+19%3A03%3A54+-0500&secure%5Bsession_id%5D=12789ee1-69b3-4e1a-b0b1-5f18ed721c2b&secure%5Btoken%5D=c5af1856c434a4cad81b52657bdc047b8eb07fd77d29b9fc3d560f069ab46b44&format=llm_user) ## DecisionRules Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Anthropic SDK](https://www.g2.com/products/anthropic-sdk/reviews) - [Aurora](https://www.g2.com/products/reachire-aurora/reviews) - 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