The training of the tool was insightful and showed the ease of use. whenever I questioned if decision focus could do something there was always a solution and the customer support was great throughout Review collected by and hosted on G2.com.

there are some quirks e.g. sometimes you have to save twice in slightly different sections or you will lose the progress you have made - like when making a dashboard Review collected by and hosted on G2.com.

The platform itself is great, but the enthusiasm of the team to help resolve client's issues is by far their best feature. Review collected by and hosted on G2.com.

A very minor gripe but I feel the process to screen for particular risks has one too many clicks involved with it! Review collected by and hosted on G2.com.

* Action management- ability to assign actions which then automatically sends reminders. This helps maintain accountability and that progress is tracked efficiently.

* Mapping- connecting IBS, processes and resources together provides a clearer view of how they are linked. Review collected by and hosted on G2.com.

Flexibility- some areas have a rather rigid structure Review collected by and hosted on G2.com.

The user interface and the ability to customize to your business requirements, through a very engaging and helpful team, is one of the best experiences I have had with such a software company Review collected by and hosted on G2.com.

None - easy to use product and the team were good to work with Review collected by and hosted on G2.com.

the general knowldge of the wider team. Always having solutions to problems and very rarely saying no this isnt possible. Review collected by and hosted on G2.com.

The release and change management could be improvced. Several instances of core/Global updates knocking out BAU functionality and only being resolved when raised by the client Review collected by and hosted on G2.com.

Decision Focus is the one hub for risks, controls, actions and audits where colleagues can collborate from Risk, Compliance, SOX, Internal Audit, TPRM and even questionnaires used outside of assruance functions. Review collected by and hosted on G2.com.

Had to think hard as it is such a minor point, it is not possible to create and edit documents inside Decision Focus itself, however documents from drives can be uploaded with ease. Review collected by and hosted on G2.com.

Problem-solvers, reliable, pragmatic and on time. Review collected by and hosted on G2.com.

Have not experienced any negative side so far. Review collected by and hosted on G2.com.

Flexibility, features and the service provided Review collected by and hosted on G2.com.

There are aren't any negatives. Very happy with DF Review collected by and hosted on G2.com.