No-Code GRC Software

Flexibility and Features

Streamlined Decision-Making

Comprehensive Implementation

Agile Project Delivery Review collected by and hosted on G2.com.

There are no dislikes on Decision Focus. Review collected by and hosted on G2.com.

Decision Focus' low-no code GRC platform is very intuitive to use and configure. It allows businesses to adapt forms, workflows, dashboards etc without the need for developers. The platform empowers users with powerful automation and customisation, making complex GRC processes much easier to manage. Review collected by and hosted on G2.com.

Limited flexibility in dashboards, although I've heard this is changing very soon! Review collected by and hosted on G2.com.

Clear, structured approach enabling informed decisions, linking risks, controls, incidents along either other modules. It drives consistency, transparency and is providing connected data-led insights. Review collected by and hosted on G2.com.

Reporting capabilities could be stronger and easier to use. Review collected by and hosted on G2.com.

1. DF is a powerful and intuitive platform that helps organisations streamline governance, risk, and compliance. IBM Cloud using it for Supplier Risk Management.

2. DF is providing a centralised view of risks, controls, and actions.

3.DF configurable dashboards, real-time reporting, and collaborative features make it especially effective for driving accountability and supporting informed, data-driven decisions across teams.

4. Ease of Integration- IBM requested lot many complicated enhancement and happy to inform that decision focus has ease of implementation all the requirement. Review collected by and hosted on G2.com.

Customer Support: Clear timelines for addressing work items are often missing. We've observed that certain requests take significantly longer than expected without prior communication.

Staff Behavior: At times, the interactions with support staff have felt discourteous or unconstructive, particularly when suggestions are offered in an abrupt or dismissive manner.

Proactiveness: There is a noticeable lack of proactive guidance or innovative solutions from the support team. We would appreciate more forward-looking recommendations based on our usage patterns.

User Interface: The current UI could be more intuitive and user-friendly. Compared to similar GRC tools, the interface feels less polished and may benefit from usability enhancements. Review collected by and hosted on G2.com.

Decision Focus has great out-the-box solutions to meet a lot of our ERM and compliance oversight activities. In all cases, we modified the out-the-box solutions to meet our own business process and this was easy to do. The platform is very easy to configure (I'm a self-taught citizen developer) and the Decision Focus are always on hand to guide me and offer best practices. Review collected by and hosted on G2.com.

The Decision Focus platform does things it's own way, which does differ sometimes to other platform's (such as MS PowerApps) approach. This has both up-sides and down-sides. Having said that, we have never been able to achieve what we want and it is just about adapting to the platforms design. I have nothing negative to say about the Decision Focus team working on our project as they are all knowledgeable, engaging, and willing to make a plan when our business requirements are a bit out of the box. Review collected by and hosted on G2.com.

Having used/implemented a number of other ERM systems what has impressed me most is its ability to just about solve/deliver any problem/solution thrown at it. If users have the time to undergo the reasonably absorbable training you have have the ability to tailor your risk data for various the various LODs and committees, making the dependency on you not waiting for a 3rd party supplier to provide a solution. Review collected by and hosted on G2.com.

If I had one negative point it might be around the Reporting functionality - although I've never experienced this done well with any system - worth pointing out also that I haven't used the reporting feature that much, as the dashboards can easily be made to reflect/tailor information required, so it may be better than I think. Review collected by and hosted on G2.com.

Very flexible platform supported by talented implementation consultants. The platform itself is super intuitive to use and design. The migration from our previous GRC platform to Decision Focus was smooth. The support team reacts super quick to requests. Review collected by and hosted on G2.com.

There is nothing I dislike about Decision Focus. Review collected by and hosted on G2.com.

DF is a really flexible tool, it is really intuitive for end users, and allows various views and strong connectivity between data points. We have been working with Simon Vaughan who is absolutely brilliant, he challenges our thinking whilst making the build approach fun and simple and effective. The dashboards within the tool are excellent. Review collected by and hosted on G2.com.

We are currently working through reporting and data extraction from DF, which is going to be key to embedding the benefits expected from the tool Review collected by and hosted on G2.com.

The tool is very customisable, being a low-code solution with the ability for our internal workspace administrators to customise almost anything within the forms or dashboards. The licence covers all their standard modules (which are constantly being developed and improved), but if we have more niche needs we can either engage with the helpful team to develop something bespoke, or in most cases we can simply build it ourselves. I've always had great support from the consultants, who are always available if I need help building something or have any issues. The tool can provide automatic notifications, dashboards, and help automate processes which might otherwise need more manual steps. All parts of the system can be linked together, providing a holistic view of your organisation's activities. Review collected by and hosted on G2.com.

With the ability to customise the tool extensively, we must be extra careful not to configure it wrong. Some criticism from 1st line users has been that the system is clunky, but in many cases this has been poor configuration. Some of the features in the configuration tools don't have clear guidance to show what they do. DF have recently launched a much more extensive training course for workspace administrators to mitigate this risk, but it can't cover everything. The only other improvements I've suggested are in the dashboard creation tool - compared to a lot of similar tools it does have some great features for creating dashboards and visualising the data, but the widgets available aren't as varied or customisable as you would find in a data visualisation tool such as Power BI so I sometimes end up taking the data out of Decision Focus into another application to produce reporting. Review collected by and hosted on G2.com.

Decision focus has met our GRC needs with its intuitive and simple to use platform. The ability to tailor the platform to my companies monitoring and reporting needs is excellent and simple to do with short training and no prior coding experience. Review collected by and hosted on G2.com.

The standard module packages can be too complicated/detailed for a smaller less mature company, however changes can be made to hide unwanted fields. Review collected by and hosted on G2.com.