As with any CRM you get what you put in. If you have a flow for your clients Debt Pay Pro is full of bells and whistles to help that flow along. The basic DPP is limited as far as stages and status, and if you work in a service industry you know you need to show work that is done on each file to bill the client. They offer email marketing and campaigns, as well as task that can be automatically set up. Each note that is entered can be marked with another user name and an email will go to them to let them know a note has been added that they need to pay attention to. Review collected by and hosted on G2.com.

I do not like the minimal set up for stages and statuses, it doe not show much work being done without proper notes and most reps do not leave proper notes. Once we redid that part of the software, we loved it! Review collected by and hosted on G2.com.

It is easy to use to collect payment and keep track of debts owed to the company for those who were placed on a payment arrangement. Review collected by and hosted on G2.com.

The payment arrangement feature was tricky at first to set up. Sometimes it would charge clients in the same day of set up when a payment was only needed for the date following the set up date. Once you get the hang of it its not too bad, just have to be extra careful so customers are not charged incorrectly. Review collected by and hosted on G2.com.