---
title: DearDoc Reviews
meta_title: 'DearDoc Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 45 reviews by the users' company size, role or industry to
  find out how DearDoc works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 45
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---

# DearDoc Reviews
**Vendor:** Deardoc  
**Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 45
## About DearDoc
DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.



## DearDoc Pros & Cons
**What users like:**

- Users value the **efficient patient communication** of DearDoc, enhancing engagement and simplifying front desk tasks. (7 reviews)
- Users find DearDoc to be **easy to use** , thanks to its efficient AI chat and seamless integration. (6 reviews)
- Users value the **efficient appointment scheduling** by DearDoc, converting missed calls into real appointments seamlessly. (4 reviews)
- Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and increasing appointment requests significantly. (4 reviews)
- Users appreciate the **efficient AI chat** that captures patient interest and answers questions seamlessly. (3 reviews)
- Communication (2 reviews)
- Communication Efficiency (2 reviews)
- Users commend the **responsive and helpful customer support** from DearDoc, enhancing their overall experience with the software. (2 reviews)
- Centralization (1 reviews)
- Easy Integrations (1 reviews)

**What users dislike:**

- Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. (2 reviews)
- Users frequently face **payment issues** with DearDoc, including unexpected charges and inadequate support for cancellations. (2 reviews)
- Users report severe issues with **poor customer support** , experiencing delays, miscommunication, and frustrating service delivery. (2 reviews)
- Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. (1 reviews)
- Users find the **complex interface** of DearDoc overwhelming due to its multitude of customizable options. (1 reviews)
- Users criticize DearDoc for being **incredibly expensive** , citing poor support and unfulfilled service expectations. (1 reviews)
- Frequent Updates (1 reviews)
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)
- Users report **poor call functionality** , leading to frustrating experiences and ineffective communication with DearDoc support. (1 reviews)


## DearDoc Discussions
  - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment

- [View DearDoc pricing details and edition comparison](https://www.g2.com/products/deardoc/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+22%3A02%3A22+-0500&secure%5Bsession_id%5D=03d398a8-1006-4ce1-ba65-9424c1b79336&secure%5Btoken%5D=a16731d913452caeb58dea8a71fbd5c1a352fe2c71986cd61216a2219d50acaa&format=llm_user)
## DearDoc Integrations
  - [Athena](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews)

## DearDoc Features
**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Communications

**Operations**
- Workflow Management
- Interoperability
- Engagement Measuring
- Patient Satisfaction Management

**Generative AI**
- AI Text Summarization

## Top DearDoc Alternatives
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