--- title: DearDoc Reviews meta\_title: 'DearDoc Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how DearDoc works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 45 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # DearDoc Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by DearDoc but has limited features. Are you part of the DearDoc team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration. * * * Seller [Deardoc](https://www.g2.com/sellers/deardoc) Discussions [DearDoc Community](https://www.g2.com/products/deardoc/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Cheyenne Kolosky Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/deardoc/pricing) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ View All Alternatives ](https://www.g2.com/products/deardoc/competitors/alternatives) ## User Insights Average based on 45 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## DearDoc Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Athena ](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews) Show More AI Anita I. Small-Business (50 or fewer emp.) 5/10/2023 "HELPFUL.." 4/5 What do you like best about DearDoc? User friendly...AI Chat is my favorite, allowing patients to ask questions and inquire about our services after hours. Giving us information to follow up and respond without making phone calls. Texting is an easy way of communicating back and initiating appointments with the patient. Review collected by and hosted on G2.com. What do you dislike about DearDoc? I have not found anything that I dislike about Dear Doc. Our CSM, Natalia Castillo, is super and very helpful in many areas. Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? We wanted an increase in Google reviews and our website visibility. With the help of Natalia, she has made that happen! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael T.") MT Michael T. Naturopathic Physician Small-Business (50 or fewer emp.) 5/23/2023 "Review for Hugo" 4/5 What do you like best about DearDoc? Features that encourage new clients. Hugo is an excellent customer care rep. Dear Doc provided some very effective upgrades to my website that resulted in enough new business to defray the cost of the subscription. Review collected by and hosted on G2.com. What do you dislike about DearDoc? The website design team did not meet my expectations for developing a high quality, professional website, specifically in terms of languaging and attention to detail Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? Upgrading website. Engaging new patients. 80 some referrals from Dear Doc resulted in 66 new patients making appointments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AL Anne L. Small-Business (50 or fewer emp.) 11/7/2023 "Good Marketing Company" 5/5 What do you like best about DearDoc? I love getting all the patient reviews and how they help with negative reviews, Hugo is a great help Review collected by and hosted on G2.com. What do you dislike about DearDoc? No direct notifications when a patient utilizes the text messaging Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? NA Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Janay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janay S.") JS Janay S. Chiropractor/ Owner Small-Business (50 or fewer emp.) 5/24/2023 "Great experience overall" 5/5 What do you like best about DearDoc? I love the AI chat feature that I'm currently using for my website! I also love that I have a personal Customer Success Manager, Ashley Malone, that I can reach out to at anytime with questions or concerns. She's not only very knowledgeable but patient and kind as well! Review collected by and hosted on G2.com. What do you dislike about DearDoc? I don't have downside at this time that I can think of. Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? Questions on my website regarding pricing and other frequently asked questions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ryan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan B.") RB Ryan B. Small-Business (50 or fewer emp.) 5/16/2023 "The website design is beautiful!" 5/5 What do you like best about DearDoc? I loved getting to know the DearDoc team in the onboarding process. Everything went very smoothly and in a timely manner. My questions have been answered quickly, the website design process was the best I've experienced and it turned out great. Highly recommend!! Review collected by and hosted on G2.com. What do you dislike about DearDoc? I use Square for online scheduling and for selling product. I wish I could import my leads from DearDoc into Square once the client schedules. Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? They take care of contacting missed calls, answering questions on the website through AI chat, client review requests, Google integration, and not letting any leads slip through the cracks. It is helping us increase our clientele as questions are easily answered on the site. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jenny D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny D.") JD Jenny D. Small-Business (50 or fewer emp.) 6/7/2023 "Helpful and patient. We had plenty of questions and updates which were taken care of professionally" 5/5 What do you like best about DearDoc? Everyone is very accommodating and kind. Review collected by and hosted on G2.com. What do you dislike about DearDoc? I have not run into any problems so far. Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? DearDoc has cut down on our phone calls since most of the questions people have can be answered with the AI chat. There is the added benefit of questions being answered after hours as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") AA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 5/17/2023 "User friendly and great customer service" 5/5 What do you like best about DearDoc? I appreciate the training and customer support we received while setting up our account and the ongoing support moving forward Review collected by and hosted on G2.com. What do you dislike about DearDoc? I wish I had more control over the dashboard and how I organized and titled my different options of where the leads go. I also would like it if the email had spell check Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? DearDoc helps answer some of the questions new patients may have immediately; it helps filter some of the concerns before reaching out to us Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael T.") MT Michael T. President Small-Business (50 or fewer emp.) 5/16/2023 "Great experience" 4.5/5 What do you like best about DearDoc? Dashboard pretty user friendly and great success managers. Review collected by and hosted on G2.com. What do you dislike about DearDoc? The cost is steep but you get a decent return on your investment. Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? Getting me more patients and seeing which patients that come to my website are making appointments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LD Liz D. Small-Business (50 or fewer emp.) 5/15/2023 "Great Customer Service and Features" 5/5 What do you like best about DearDoc? The customer service!! Garrett Wrenn worked with us to accommodate all our needs, and it was done within 24-48 hours. They are reliable, fast and always go above and beyond. They get new features quicker than any other companies we have worked with in the past. Review collected by and hosted on G2.com. What do you dislike about DearDoc? Price is a little too high but it definitely meets all needs that our office is looking for Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? As of right now they have fixed all issued we had Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dawn L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dawn L.") DL Dawn L. CEO Small-Business (50 or fewer emp.) 2/10/2023 "Horrible service and disappointing ethics" 0/5 What do you like best about DearDoc? The website they built for us was beautiful. The concept is wonderful (if they were dependable). Review collected by and hosted on G2.com. What do you dislike about DearDoc? They did not follow through as agreed upon. Didn't post social media posts on time and posted the wrong posts to our site. Did not update our website and would not give us access to update it ourselves. I cancelled services (several times) and they have a ridiculous protocol to terminate. Even after having a DearDoc employee confirm I did not have a financial balance, I received a threatening email from their attorney demanding money from me. Review collected by and hosted on G2.com. What problems is DearDoc solving and how is that benefiting you? They have created more problems for me than solving them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about DearDoc? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DearDoc ](https://www.g2.com/products/deardoc/discussions/new) GU Guest User • Last activity almost 3 years ago What is DearDoc used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-deardoc-used-for) [ View all Discussions ](https://www.g2.com/products/deardoc/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 32% [ View More Pricing Information ](https://www.g2.com/products/deardoc/pricing) ##### ##### DearDoc Features Operations Workflow Management Interoperability Engagement Measuring Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Communications [ View More Features ](https://www.g2.com/products/deardoc/features) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement) ##### Explore More [What agency management platforms have the best data security and backup capabilities for protecting sensitive client information?](https://www.g2.com/discussions/what-agency-management-platforms-have-the-best-data-security-and-backup-capabilities-for-protecting-sensitive-client-information)[Which application release orchestration tools give an engineering team full audit trails and compliance reporting for releases so regulated industries can pass deployment audits?](https://www.g2.com/discussions/which-application-release-orchestration-tools-give-an-engineering-team-full-audit-trails-and-compliance-reporting-for-releases-so-regulated-industries-can-pass-deployment-audits)[Infor LN vs Infor SyteLine for an engineer-to-order manufacturer: which is worth the implementation investment?](https://www.g2.com/discussions/epicor-vs-syspro-vs-infor-cloudsuite-industrial-for-an-engineer-to-order-manufacturer-which-is-worth-the-implementation-investment) [Google Cloud Translation API reviews](https://www.g2.com/products/google-cloud-translation-api/reviews)[What are the best tools for improving data team collaboration?](https://www.g2.com/discussions/what-are-the-best-tools-for-improving-data-team-collaboration)[Pros and Cons Details](https://www.g2.com/products/deardoc/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)