--- title: DearDoc Reviews meta_title: 'DearDoc Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 45 reviews by the users' company size, role or industry to find out how DearDoc works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 45 scale: '5' date_modified: '2026-08-10' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # DearDoc Reviews **Vendor:** Deardoc **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.2/5.0 **Total Reviews:** 45 ## About DearDoc DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration. ## DearDoc Pros & Cons **What users like:** - Users value the **efficient patient communication** of DearDoc, enhancing engagement and simplifying front desk tasks. (7 reviews) - Users find DearDoc to be **easy to use** , thanks to its efficient AI chat and seamless integration. (6 reviews) - Users value the **efficient appointment scheduling** by DearDoc, converting missed calls into real appointments seamlessly. (4 reviews) - Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and increasing appointment requests significantly. (4 reviews) - Users appreciate the **efficient AI chat** that captures patient interest and answers questions seamlessly. (3 reviews) - Communication (2 reviews) - Communication Efficiency (2 reviews) - Centralization (1 reviews) - Users commend the **responsive and helpful customer support** from DearDoc, enhancing their overall experience with the software. (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. (2 reviews) - Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. (1 reviews) - Users find the **complex interface** of DearDoc overwhelming due to its multitude of customizable options. (1 reviews) - Frequent Updates (1 reviews) - Integration Issues (1 reviews) - Limited Customization (1 reviews) - Users frequently face **payment issues** with DearDoc, including unexpected charges and inadequate support for cancellations. (1 reviews) - Users report severe issues with **poor customer support** , experiencing delays, miscommunication, and frustrating service delivery. (1 reviews) - Slow Loading (1 reviews) ## DearDoc Discussions - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment - [View DearDoc pricing details and edition comparison](https://www.g2.com/products/deardoc/reviews?login_required=true&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A04%3A21+-0500&secure%5Bsession_id%5D=0769bcb9-f6c0-4e00-a263-dc5d6b7625ba&secure%5Btoken%5D=2979c63e46f81f5b7ed1e3d5cb6ce57f0e8f321681633efdce98da3f9db82b88&format=llm_user) ## DearDoc Integrations - [Athena](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews) ## DearDoc Features **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations** - Workflow Management - Interoperability - Engagement Measuring - Patient Satisfaction Management - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top DearDoc Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,070 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews)