the program is dummy proof. literally the easier program ive ever used at a dealership. even if you cant memorize the codes to use it gives you a drop down list of what options you have. when i have issues the dms support is spot on! they are always nice and super helpful! Review collected by and hosted on G2.com.

there is nothing i dislike about dealertrack. it is great! Review collected by and hosted on G2.com.

I like that it is easy to edit a deal structure without having to resubmit an application. I also like that a complete VIN is not needed as long as one knows that invoice or wholesale value of the vehicle being submitted. Review collected by and hosted on G2.com.

The graphical interface isn't as nice as Route One Review collected by and hosted on G2.com.

Shortcut keys, (F1-12) I like having a favorite option and the ability to change the icons if needed. Review collected by and hosted on G2.com.

Constant spinning. loading and being kick off dms for being inactive for 30 plus min. Review collected by and hosted on G2.com.

Very user friendly. Review collected by and hosted on G2.com.

Lack of credit union. Review collected by and hosted on G2.com.

You can’t beat the fact that this company is on the cusp of automotive technology. Reynolds and CDK are dinosaurs compared to Dealertrack. The ease of use and integration. I also have had phenomenal support from their dealer performance staff and general support. Review collected by and hosted on G2.com.

I wish the space you see your screen on the service and parts side were a bit bigger. I’m sure it has to do with different screen sizes but I think it could expand out further if that makes sense Review collected by and hosted on G2.com.

It allows you to create menus of options very easily Review collected by and hosted on G2.com.

Sometimes dealertrack isn't super user friendly Review collected by and hosted on G2.com.

Dealertrack is easy to navigate and use. Review collected by and hosted on G2.com.

I feel like there are so many clicks in getting to where you want to be. My work uses it for attendance and many more aspects but just to log in and out as an employee is like jumping through many clicks. Review collected by and hosted on G2.com.

DealerTrack makes it easy to find all information needed, and is extremely easy to use Review collected by and hosted on G2.com.

Having to change companies for certain areas Review collected by and hosted on G2.com.

I love how easy the system is to navigate. Review collected by and hosted on G2.com.

It can be a hassle when calling for help. Review collected by and hosted on G2.com.

Dealertrack supports many areas of need for the automotive business. Contracting, credit reporting, compliance, menu presentation, contract submission, and much more. Review collected by and hosted on G2.com.

The system doesn't have many problems, but when it crashes, it takes quite a while to load again. Review collected by and hosted on G2.com.