Very intuitive, easy to navigate. When you do need support, it's easy to obtain and the reps are very proficient and friendly. Review collected by and hosted on G2.com.

The tool is not lacking anything, meeting all of our requirements. Review collected by and hosted on G2.com.

CHANGING A DMS IS NOT EASY, BUT AFTER A MONTH OR SO OUR TEAM WAS PRETTY COMFORTABLE WITH DEALERTRACK. Review collected by and hosted on G2.com.

WE COULD PAY TO UPGRADE OUR REPORTS, BUT THE BASIC REPORTS AND REPORT BUILDER WORK JUST FINE FOR WHAT WE NEED. Review collected by and hosted on G2.com.

Delaertrack offers us the ability to pay cars off and get payoffs along with submitting loans east to our lenders Review collected by and hosted on G2.com.

Switching between dealership accounts, we have multiple franchises. Review collected by and hosted on G2.com.

I am a reseller of a software that needed to connect (thorough API) to Dealertrack and the support received from them was outstanding. To many companies today are closed off for direct integration, not them. The ongoing support (or no need for) is very refreshing with integration. Review collected by and hosted on G2.com.

From my observation of the clients usage, not a real lot. I did hear a few times that the software was a little "heavy", meaning to much to get from one function to another. The only other things I had heard were very positive. Review collected by and hosted on G2.com.

My favorite feature is that you can use the F keys to toggle between functions. It makes processing invoices and working car deals go by much quicker than having to use the mouse. Review collected by and hosted on G2.com.

When some system updates are performed I notice that they take away certain features/functions that I use frequently. Usually their answer is "you have to use a work around". Review collected by and hosted on G2.com.

Ease of use and data filtering. very user friendly Review collected by and hosted on G2.com.

It was mostly helpful and in most part user intuitive Review collected by and hosted on G2.com.

I like that it digitally stores all the information I need for a deal. Easy to find what bank a customer financed with which I can't do with CDK unless I go through all of the scanned paperwork for the deal. It's a little bit faster than CDK Drive. Review collected by and hosted on G2.com.

I can't see the actual paperwork for the deal I'm accessing. I can't access anything if my internet goes out. Review collected by and hosted on G2.com.

This website is super easy to use and very self explanatory Review collected by and hosted on G2.com.

I don’t like that you need to use a certain printer for this website Review collected by and hosted on G2.com.

Using DealerTrack compared to our previous DMS is a night and day difference. Way easier to use! Review collected by and hosted on G2.com.

Creating advanced reports is tricky but the team helps me better understand! They are very quick and friendly. Review collected by and hosted on G2.com.

The interface is simple and user friendly. Everything you need is on the homepage with quick access to various tools. Review collected by and hosted on G2.com.

It needs a facelift! More modernized and such. It seems to be a little archaic in terms of looks and such, but that actually might be a positive thing Review collected by and hosted on G2.com.