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DealerNavi

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DealerNavi is AI-powered guidance for dealership service departments. It sits on top of the screens your team already uses and shows cards from the scheduling screen to the repair order and the final invoice, so employees can catch mistakes and follow manufacturer requirements while the work is still open. BDC agents booking appointments see campaign guidance, parts requirements and the manager's notes in the scheduling screen. Service advisors get checks on the repair order: campaign and recall eligibility, operation codes, the pay type on each line and on rentals, parts, flagged hours against book time, warranty claim details, factory prepaid maintenance requirements, and advertised coupons at the final invoice. For supported warranty repairs, the card shows which claim details are missing, with cause and correction text ready to copy. Service managers get reports that show what was corrected and where to coach. DealerNavi can be programmed to read any DMS or scheduling software, because it works on top of the screen instead of inside one system. Built by Verbeck Labs from 30 years of fixed ops experience.

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