--- title: DaySmart Appointments Reviews meta_title: 'DaySmart Appointments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how DaySmart Appointments works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 41 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # DaySmart Appointments Reviews **Vendor:** DaySmart **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 3.8/5.0 **Total Reviews:** 41 ## About DaySmart Appointments DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done. From COVID testing health centers to large retail chains, online appointment scheduling provides an entirely new way to engage with those you serve. Our enterprise-scale, omni-channel appointment software uses the most modern, secure technologies to help businesses and institutions worldwide improve efficiency, save time, reduce costs, and generate more revenue. Over 50 of the Fortune 500 and thousands of medium and small businesses are using DaySmart Appointments. What are you waiting for? Sign up for a quick demo today at try.appointmentplus.com/appointment-scheduling-software/. ## DaySmart Appointments Pros & Cons **What users like:** - Users appreciate the **easy scheduling** of DaySmart Appointments, simplifying the process of booking patient appointments. (1 reviews) - Users love the **scheduling efficiency** of DaySmart Appointments, making patient appointment management seamless and easy. (1 reviews) **What users dislike:** - Users face **unexpected price increases** with DaySmart Appointments, leading to dissatisfaction and service cancellations. (1 reviews) - Users are frustrated by the **dramatic price increases** from DaySmart Appointments, leading to cancellations and dissatisfaction. (1 reviews) - Users are frustrated by the **dramatic price increases** from DaySmart Appointments, prompting many to switch to different solutions. (1 reviews) - Users are frustrated with the **poor support** from DaySmart Appointments, particularly regarding unexpected price increases and cancellation issues. (1 reviews) ## DaySmart Appointments Reviews ### 1. It works, but its clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Tracey Lipnicki I. | CEO & Director of National Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about DaySmart Appointments?** It does have a scheduling system that caters for multiple people and multiple events within the same appointment. I can drag and drop to move appointments around (only in week view) **What do you dislike about DaySmart Appointments?** It is very heavy on your upload speed. It's agonizingly slow, and whenever the page reloads it takes you back to where you started, not to the action you were in the process of making. For some reason, some historical appointments cannot be moved and have to be canceled and recreated. The integration is limited. There is no logging of who made what notes, so we have to do that manually by adding initials after each note. The client facing scheduling tool is abysmal you cannot limit what appointment types a client sees. You cannot send different notifications by appointment type which is essential. **What problems is DaySmart Appointments solving and how is that benefiting you?** It's our scheduling tool, so it has helped us to be able to schedule appointments with a lot of flexibility. We have a very complex system with lots of people and appointment types that can be included so this allows a human to be able to schedule accordingly as needed. ### 2. Lots of customization- lots to look at **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about DaySmart Appointments?** I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn and it is easy to use and train. **What do you dislike about DaySmart Appointments?** It seems outdated. The permissions allowed for the user did not always coincide with what we needed. **Recommendations to others considering DaySmart Appointments:** I dont think its the best calendar to be using in the construction field. This is better suited for doctors offices, daycares, salons etc... **What problems is DaySmart Appointments solving and how is that benefiting you?** Automatic appointment reminders. Online scheduling, and to get away from using dry erase boards and hard-to-read notes on paper. Can access the calendar from anywhere ### 3. Generally reliable, but could be made more intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about DaySmart Appointments?** I like that it is highly customizable to business needs **What do you dislike about DaySmart Appointments?** The server is not very reliable and there are some customizations that do not always make sense **What problems is DaySmart Appointments solving and how is that benefiting you?** Streamline appointment check in and store user appointment history and data - there are benefits in the sense that the system offers high customization; however, sometimes it can be difficult to understand how to create different landing pages in a way that is intuitive to users if they are not experienced with some sort of UX design principles. ### 4. Not what i thought it would be **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about DaySmart Appointments?** Easy to train the team. This product is user friendly and easy to navigate with lots of custom features available for your specific needs. The customer booking tool is easy to set up. **What do you dislike about DaySmart Appointments?** The level of support from the team. Account manager is seldom present for help or troubleshooting. Every time there is a release something seems to go wrong and the system goes down which causes mayhem. **Recommendations to others considering DaySmart Appointments:** Right now they are making a lot of changes. The interface will be updated and a lot of things that should already be in place will be. **What problems is DaySmart Appointments solving and how is that benefiting you?** We are able to have customers schedule their own appointments online. The extensive reporting made available is very helpful for us to quickly take a glance at our daily appointments. ### 5. Semi-user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2017 **What do you like best about DaySmart Appointments?** Ability to see the rooms and who is scheduled in the rooms we have at what time in a very clear set up **What do you dislike about DaySmart Appointments?** Difficult to change things in the system. Will give random error messages with no real explanation as to why they are happening. IT support very slow to respond when issues arise especially after updates to system. **What problems is DaySmart Appointments solving and how is that benefiting you?** Scheduling clients quickly is the business problem being solved. It is quick to put in a client and schedule them leaving us more time to speak to more clients. ### 6. Needs Help **Rating:** 2.5/5.0 stars **Reviewed by:** Kim Y. | Physician, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2016 **What do you like best about DaySmart Appointments?** When I first started with Appointment-Plus 9 years ago it was fantastic. **What do you dislike about DaySmart Appointments?** Unfortunately the service has not improved and actually seems to be having issues with their ability to stay online. There have been 4 instances in the past 3 months when their system was down and we could not access our online schedule. It may not sound like such a big deal unless you are running an office and relying on their system to know who will be coming in and what future openings you have to re-book existing patients and book new patients. Their contact number is only answered if you are a new client. If you are an existing client you will get a recording that says the system does not take messages - "Goodbye". Of course you can leave a message - they will answer in a couple of days. At this point I am not going to change - after 9 years that might be difficult, but if their service and consideration for existing clients does not improve I definitely will. **Recommendations to others considering DaySmart Appointments:** Wait and see if the problems resolve. **What problems is DaySmart Appointments solving and how is that benefiting you?** Online scheduling - when available ## DaySmart Appointments Discussions - [What is DaySmart Appointments used for?](https://www.g2.com/discussions/what-is-daysmart-appointments-used-for) - [What does Appointmentplus do?](https://www.g2.com/discussions/what-does-appointmentplus-do) - [What are the features of Appointmentplus?](https://www.g2.com/discussions/what-are-the-features-of-appointmentplus) - [Is appointment plus free?](https://www.g2.com/discussions/is-appointment-plus-free) - [What is appointment Plus used for?](https://www.g2.com/discussions/what-is-appointment-plus-used-for) - [View DaySmart Appointments pricing details and edition comparison](https://www.g2.com/products/daysmart-appointments/reviews?filters%5Bnps_score%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A42%3A52+-0500&secure%5Bsession_id%5D=93db2d54-eec8-4cfe-bcc6-bd82383eb18f&secure%5Btoken%5D=f1302d19c1e282de207c38edd334443cc4cb87517b63ffcee0a34a9f8a6f23dd&format=llm_user) ## DaySmart Appointments Integrations - [Day Off](https://www.g2.com/products/day-off/reviews) ## DaySmart Appointments Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export ## Top DaySmart Appointments Alternatives - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,559 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews)