BD
Bill D.
Small-Business (50 or fewer emp.)
"Great CRM Solution"
5/5
What do you like best about Daylite?

It works. Works great right out of the box but can also be tweaked to your specific & expanding needs as time goes on. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

Can't really think of anything I'd want to change about it. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello - Thank you for your review!

We're thrilled to know that you and your team enjoy Daylite's customization and history features. Thank you for your ongoing support!

SP
Sidhant P.
Mid-Market (51-1000 emp.)
"The best management tool"
5/5
What do you like best about Daylite?

This tool is one of the best in the market and helping others to simply handle their complex tasks. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

No dislikes so far its amazing and iam loving it. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello there - Thank you so much for your review! We're thrilled to hear you're enjoying Daylite in handling your daily tasks. Thank you for your support!

AF
Anton F.
Small-Business (50 or fewer emp.)
"Daylite. THE best tool for productivity, planning and pipelining projects."
5/5
What do you like best about Daylite?

Total integration with Billings and super easy to navigate. The system is user-friendly, easily customisable and visually very appealing. Infinite possibilities to create stages, CRM info and customer data, project management and much more. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

Because the question is asking me to focus on the negative aspects of the software, I have wracked my brain to try and think of things I dislike about the software. I can't think of anything. Genuinely. It is awesome and the developers update so often, there is always something new to learn from or a new/improved feature. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello Anton - Wow, thank you so much for this incredible review! It's fantastic to hear that you enjoy and appreciate Daylite's user-friendly interface, customizing possibilities, and project management features. We're very happy that you use Daylite to manage clients and stay on top of invoicing. Thank you for your ongoing support!

Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Daylite a great solution for small-biz CRM on macOS and iOS devices"
4.5/5
What do you like best about Daylite?

Native integration with all Apple platforms puts it ahead of other SAAS solutions for macOS users. Includes email, tasks, contact, calendars, and more. As an example, emails are automatically linked to matching contacts, accounts, opportunities, and/or projects regardless of which Apple platform you are using. And Daylite can support multiple email accounts simplifying your life if you are an independent consultant. I often have 3-6 different email accounts for various clients. Daylite helps keep them straight and tied to the right client. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

Being a long-time Apple device user, Marketcirle's focus on Apple platforms is great for me. While this does make them somewhat unique for business applications, it does limit their user base. Even for relatively small organizations, there may be someone who needs access to the data but uses a Windows or Android device. In my opinion, it would be a plus for them to offer a web-based user interface for those customers without macOS or iOS devices. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello - Thank you for your review! We're happy to hear Daylite's linking capabilities and email assistant help you on your day-to-day business operations. We appreciate your feedback and ongoing support!

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Great software, even better customer service"
5/5
What do you like best about Daylite?

I've use Daylite for well over a decade and appreciate the utility and flexibility of the software. It's convenient to use is valuable to help me run my small business. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

Daylite took me a while to learn a long time ago but their customer service has always been there to help out. It's much easier to use than when I started out though. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello - Thank you for your great review. We're thrilled to hear that Daylite helps you out in your day-to-day business operations, helping with follow ups and client relationship. Thank you for your ongoing support!

Daniel K.
DK
Daniel K.
Associate Photo Editor, Tech, Marketing Consultant
Small-Business (50 or fewer emp.)
"Outstanding Customer Service & Ability to Identify and Improve UX"
4.5/5
What do you like best about Daylite?

I love that to start, there's an outstanding amount of customer resources to help with troubleshooting and exploring features that are simple, intuitive, and informative. Beyond that, they also make it incredibly easy to contact their customer support team if you experience problems or if you have any questions regarding their platform. Every time I've reached out via email, I get a response within minutes, and the problem is typically resolved just as quickly. In the rare instance that a potential product improvement is uncovered, their support team is careful to listen and understand our concerns or suggestions so that they can provide the full context of our pain point to their development team. I continue to be impressed by this team from all the improvements they've made to both improving performance and query load speed times, to come up with new features that have allowed us to be more productive and effective as an organization.

In the past, I've used Salesforce and in my experience, whether it was Salesforce Classic or Lightning, it always felt notoriously slow, cumbersome, and needly complex to perform simple functions and the customer service experience was always "meh." You might get to the solution you need, but you were never really crazy about it, and if you wanted to make a feature recommendation you never really felt confident that it was actually going to go somewhere. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

There's not much I can think of. I don't believe that there's a feature to send mass emails through them, but it's never something we've explored since we've always been comfortable exporting contact lists to Mailchimp to send out campaigns, and there isn't a feature to directly create or log calls or invite someone else such as a sales manager to be able to sit in on the call in the background to provide feedback. Our organization logs call notes manually and work in pairs when having calls with a customer/client which allows us to always have one person typing up notes. If you're looking for a CRM that has more features to simplify that type of sales/outreach experience, then this may not be the best fit. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hi Daniel - Thank you so much for this incredible review and for your ongoing support! We are happy to hear you appreciate our customer support teams and that Daylite has helped you and your teams on day-to-day operations. Thank you!

Andrew L.
AL
Andrew L.
Director
Small-Business (50 or fewer emp.)
"CRM for small business owners"
3.5/5
What do you like best about Daylite?

It's surprisingly powerful. The interface which appears in Apple mail is extremely useful and means that relevant contacts etc are imported in one click - after initial setup. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

It's complicated in its capability which means that "how to set it up" for your context and type of business is unknown. I'd love to see use cases where one could select from a bunch of diverse statements those that closely resemble one's own biz context so a set of "set up settings" can be implemented from the get go so it's easier and more value adding from the get go. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello Andrew - Thank you for your review! We're happy to hear you like Daylite Mail Assistant's interface and usability. We appreciate your ongoing support!

George G.
GG
George G.
CEO
Small-Business (50 or fewer emp.)
"Daylite is an incredible business tool!"
5/5
What do you like best about Daylite?

Daylite is the best contact, task, email and appointment management database I've ever utilized. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

None. I don't dislike anything about Daylite. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hey George - Thank you so much for your review! It's fantastic to hear you enjoy Daylite and that it helps you keep everything organized and easily accessible. We appreciate your support!

Tod W.
TW
Tod W.
Director of Sales & Marketing
Small-Business (50 or fewer emp.)
"Director of Sales & marketing"
2.5/5
What do you like best about Daylite?

I've used Daylite for close to 20 years. In that time, it has become the 'goto' repository for our data. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

The cost of using Daylite has become untenable. The supposed new features have zero impact on how we have used the product over time. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hi Tod W. - Thank you for your review! We’re sorry to hear about your frustration with Daylite. We're here to help! Please reach out to our Customer Support Team at support@marketcircle.com in regards to your pricing concerns as they will be able to take a look at your account and provide options. Thank you for your support.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Still seeing DayLite"
1/5
What do you like best about Daylite?

Daylite has great linkability, allowing for building a robust overview of a client and all my business activity. Review collected by and hosted on G2.com.

What do you dislike about Daylite?

The UI is tired and needs updating to modern standards. They need to adopt a more ‘Kaizen’ approach to reducing the number of clicks to create links and relationships. Review collected by and hosted on G2.com.

Response from Thanny Schmitz of Daylite

Hello there!

We're very sorry to hear you've been having issues with your Daylite experience. Please know you can always reach out to our customer support teams so we can check out your Daylite version and find a solution for you. We appreciate your feedback and are happy that you enjoy Daylite's linking capabilities!