PB
Patrick B.
Mid-Market (51-1000 emp.)
"Easy backup for a mostly overlooked part of customerdata"
4.5/5
What do you like best about Datto SaaS Protection?

It is extremely easy to recover anything ranging from mails to onedrives and sharepoint data.

All we needed to do in regards of implementation was login under an admin account to retrieve all the permissions and it was fully done.

Restoring is easy, selecting specific snapshots works fine and the retention is massive (can depend on contract) Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Troublshooting when an error/warning occurs is close to impossible yourself, you do have to rely on Datto support (Though I have had zero issues with the support) Review collected by and hosted on G2.com.

BN
Ben N.
Small-Business (50 or fewer emp.)
"Product does not do what it says it does"
0.5/5
What do you like best about Datto SaaS Protection?

Centralised reporting into Daddo RMM and IT glue is awesome. What's disappointing? Is it inability to actually back up sass products specifically? Microsoft 365 Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Inability to back up Microsoft 365 without sending me lots of errors Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Very easy but not very reliable"
2.5/5
What do you like best about Datto SaaS Protection?

Ease of setup and management

So quick and hands free Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Support

No archive backups

365 throttling Review collected by and hosted on G2.com.

Martin V.
MV
Martin V.
Senior Engineer
Mid-Market (51-1000 emp.)
"Datto SaaS"
5/5
What do you like best about Datto SaaS Protection?

It is a cloud-to-cloud solution, easy to manage, and works really well. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

There is not really anything that I can think of offhand that I disliked? Review collected by and hosted on G2.com.

Ivan d.
ID
Ivan d.
Managing Partner
Small-Business (50 or fewer emp.)
"Very simple implementation"
4/5
What do you like best about Datto SaaS Protection?

I like how straightforward it is to set up. It is an entirely cloud-based solution with a set cost per seat, allowing us to integrate this product nicely into our portfolio of services. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

I wish there was more granularity in permissions for administrators and the capability to create automatic reports and alerts. Review collected by and hosted on G2.com.

William P.
WP
William P.
Cloud Project Manager
Computer & Network Security
Small-Business (50 or fewer emp.)
"Datto is the most trusted name in SaaS Protection"
5/5
What do you like best about Datto SaaS Protection?

It cannot be understated how simple and quick it is to set up SaaS Protection. All you need is an Admin user account credentials, and you are ready to rock. Plus - restoring data is effortless and quick as well. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

There is not much to dislike about the product. Years ago, when it was branded Datto Backupify, it was not the speediest, but they have made great strides to improve and I can attest to the speed of recovery. Review collected by and hosted on G2.com.

CR
Carrie R.
Mid-Market (51-1000 emp.)
"Easy to use!"
4.5/5
What do you like best about Datto SaaS Protection?

The ability to use and deploy is simple. Being able to cover more with one product. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Perhaps a little more training available for technicians. Review collected by and hosted on G2.com.

Manuel B.
MB
Manuel B.
Director comercial
Small-Business (50 or fewer emp.)
"Awesome product"
5/5
What do you like best about Datto SaaS Protection?

Infinite backup, granular recovery, easy to use Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

It's really a great tool, maybe if improve migration , could be better Review collected by and hosted on G2.com.

LP
Lester P.
S
Small-Business (50 or fewer emp.)
"It's an easy sell."
5/5
What do you like best about Datto SaaS Protection?

Very easy to setup on the backend in the cloud. Don't have to involve the client. Easy to explain that default recovery options with Microsoft 365 and Google Workspace are very limited. Even recovering a single email or delete/lost file shows its worth and can easily demonstrate of complete restore in the event of a disaster. Easy to show cost per account. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Seems to have some issues with the Google calendar backups as we have reports that show issues but never seem to get resolved. Possibly would like to allow my end users to have access to recover their own data. Review collected by and hosted on G2.com.

FS
Fabio S.
Director
Small-Business (50 or fewer emp.)
"Easy to deploy, protects- emails, SharePoint, Teams and One Drive and easy to recover"
5/5
What do you like best about Datto SaaS Protection?

How easy it is to deploy, and that it protects emails, SharePoint, Teams and One Drive Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Nothing, the product works well and we have it deployed on over 3000 mail boxes Review collected by and hosted on G2.com.