Ollie B.
OB
Ollie B.
Peer Group Member
Small-Business (50 or fewer emp.)
"Effortless Multi-Tenant Backups with Datto Portal + BCDR in One Place"
5/5
What do you like best about Datto SaaS Protection?

The ability to manage multiple tenants backups, the datto portal with BCDR in one place Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Portal can occasionally be slow due to datacentres issues causing performance to drop Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to Use, Great Support, and Smooth 365 Integration"
5/5
What do you like best about Datto SaaS Protection?

easy use customer support also, same thing for integration with 365 Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

nothing that i know of , I mostly do contract and billing for it Review collected by and hosted on G2.com.

Patrick B.
PB
Patrick B.
IT Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Wide range of integrated tools"
4/5
What do you like best about Datto SaaS Protection?

Having a single login for multiple tools and utilities makes accessing a wealth of useful information very convenient. It serves as my central work platform each day. I also appreciate the ongoing addition of new tools and integrations with other platforms. The interface is logical and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Initially, the sheer number of tools can feel overwhelming and demands regular use to become comfortable. Additionally, certain tools have overlapping features, which can add to the complexity of some deployments. Review collected by and hosted on G2.com.

Tyler A.
TA
Tyler A.
Mid-Market (51-1000 emp.)
"Strong Email Quarantine Protection You Can Trust"
5/5
What do you like best about Datto SaaS Protection?

The protection on quarantining emails that don’t always get caught Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Not being able to whitelist as easily as some other applications Review collected by and hosted on G2.com.

Steven T.
ST
Steven T.
Service Desk Manager
Small-Business (50 or fewer emp.)
"Effortless Setup and Reliable Performance"
5/5
What do you like best about Datto SaaS Protection?

Its simple to setup. and just works out of the box. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

sometimes backups fail. for unknown reasons. support is good at investigating. Review collected by and hosted on G2.com.

Nestor D.
ND
Nestor D.
Azure Task Force Lead
Small-Business (50 or fewer emp.)
"Solid backup solution with no fuss"
4.5/5
What do you like best about Datto SaaS Protection?

SaaS Protection does one thing and it does it well: it backs up Exchange, Onedrive, SharePoint and Teams data. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Unfortunately, there's currently no support for backing up archive mailboxes or 1 to 1 Teams chats. Review collected by and hosted on G2.com.

Lisa V.
LV
Lisa V.
SENIOR CONSULTANT/HELP DESK COORDINATOR
Small-Business (50 or fewer emp.)
"Reliable service - quick setup and restores"
5/5
What do you like best about Datto SaaS Protection?

The capabilities of restoring quickly and the setup is easy and quick. 24/7 support is great and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Nothing I can think of. I like everything about Datto SaaS Review collected by and hosted on G2.com.

TL
Tiago L.
Eng.
Small-Business (50 or fewer emp.)
"Simple but powerfull cloud backup"
4.5/5
What do you like best about Datto SaaS Protection?

It's a simple but powerfull cloud backup. I use it to backup my work files and files I share with my team. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Nothing negative to add, so far. It works well. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great resource provides peace of mind."
5/5
What do you like best about Datto SaaS Protection?

Customer support is awesome. Datto SaaS provides ease of mind for clients knowing they can access emails or files if they were accidently deleted. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

honestly there is not much I can comment on in terms of dislike. Things can get expensive but overall it is a great resource. Review collected by and hosted on G2.com.

YD
Yuniet D.
Systems Engineer
Mid-Market (51-1000 emp.)
"Great tool, lowest price."
5/5
What do you like best about Datto SaaS Protection?

Its simplicity and competitive price is something really worth it. Review collected by and hosted on G2.com.

What do you dislike about Datto SaaS Protection?

Is not 100% stable, too many non ETA issues Review collected by and hosted on G2.com.