I like that Datto SaaS Protection is reliable for storing our data and backing up our Office 365 email accounts, offering multiple restore points. I also appreciate the restoration of information from SharePoint sites and the excellent experience in setup and support. Review collected by and hosted on G2.com.

I would like their solutions to be integrated with Linux. Review collected by and hosted on G2.com.

Datto SaaS Protection is very effective for backing up cloud-based data, especially for Microsoft 365 and Google Workspace environments. It provides reliable automated backups with straightforward restore options, making it easy to recover emails, files, and OneDrive/SharePoint data when needed. The centralized management across multiple clients is also a big advantage for MSPs. Review collected by and hosted on G2.com.

The reporting and interface can feel somewhat limited compared to more modern platforms, and restore processes can sometimes take a bit of navigation depending on what’s being recovered. There’s also a learning curve when first setting retention policies and understanding coverage scope. Review collected by and hosted on G2.com.

Reliable Microsoft 365 backup with easy restores for emails, OneDrive, and SharePoint. Simple deployment and management across multiple tenants. Review collected by and hosted on G2.com.

Restore granularity and search can be limited at times. Reporting and alerting could be more detailed and customizable. Review collected by and hosted on G2.com.

The user interface is great and it integrates nicely with our ticketing system. It could be faster, but i also appreciate it's handling alot of data.

It's easy to use and easy to onboard new clients. Review collected by and hosted on G2.com.

It can be slow at times. Especially when you need to restore alot of data. Review collected by and hosted on G2.com.

The low touch required on an ongoing basis means the profitability is very good. It’s also nice to have that peace of mind. Review collected by and hosted on G2.com.

Seat management can be time consuming.The ui could also be improved as it is not always intuitive or responsive. Review collected by and hosted on G2.com.

Datto SaaS Protection is simply easy to use and, for the most part, it’s truly set-and-forget—unlike other backup systems where you have to proactively micromanage backup jobs and statuses. With this service, it simply works. Review collected by and hosted on G2.com.

There are some limitations and rigidity with the product. For example, the recovery point options are limited to just four times a day, and until recently there was no archive. In addition, reporting and visibility for error troubleshooting are somewhat limited, and it often requires support to review. Review collected by and hosted on G2.com.

Quite effective for account protection, quick response, automatable. Review collected by and hosted on G2.com.

I don't have a bad experience with the application. Review collected by and hosted on G2.com.

Excellent tool, very good for data protection. Review collected by and hosted on G2.com.

I don't have bad references for the product. Review collected by and hosted on G2.com.

I like that Datto SaaS Protection is easy to install and works well to back up all of our endpoints. It gives me confidence that we're protected in case something happens. It's been working well, and I haven't encountered any significant issues. Review collected by and hosted on G2.com.

there's not much that I dislike about it Review collected by and hosted on G2.com.

The ability to back up business information Review collected by and hosted on G2.com.

I have no negative comments for this tool. Review collected by and hosted on G2.com.