--- title: Datto SaaS Protection Reviews meta_title: 'Datto SaaS Protection Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how Datto SaaS Protection works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 58 scale: '5' date_modified: '2026-08-12' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # Datto SaaS Protection Reviews **Vendor:** Kaseya **Category:** [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Average Rating:** 4.5/5.0 **Total Reviews:** 58 ## About Datto SaaS Protection Reliable, Secure Protection for Cloud Applications Datto SaaS Protection is a cloud-to-cloud backup solution that offers comprehensive backup and recovery for critical cloud data in Microsoft 365 and Google Workspace. It is designed specifically for MSPs to protect their clients’ SaaS data efficiently and manage client data retention, licenses, and cost. SaaS Protection protects against permanent data loss and allows MSPs to easily recover clients’ data following a ransomware attack with 3x daily, point-in-time backups. Backups are stored securely in the Datto Cloud with files, folders, settings, and permissions intact for fast restores whether you need to restore a single item or an entire user account. ## Datto SaaS Protection Pros & Cons **What users like:** - Users appreciate the **effective cloud backup** of Datto SaaS Protection, ensuring reliable protection for collaboration tools. (2 reviews) - Users appreciate the **ease of use** of Datto SaaS Protection, finding it simple and intuitive for daily backups. (2 reviews) - Users commend the **easy setup** of Datto SaaS Protection, appreciating its immediate out-of-the-box functionality. (2 reviews) - Users appreciate the **simple setup** of Datto SaaS Protection, allowing effortless and reliable backup for work files. (2 reviews) - Users find the **convenience of a single login** for multiple tools enhances their daily workflow significantly. (1 reviews) - Users value the **powerful cloud backup** of Datto SaaS Protection for securing work and shared files. (1 reviews) - Collaboration (1 reviews) - Integrations (1 reviews) - Navigation Ease (1 reviews) - Users value the **quick restore functionality** of Datto SaaS Protection, appreciating the ease and efficiency it provides. (1 reviews) **What users dislike:** - Users face **backup issues** with failures and lack of support for archive mailboxes and Teams chats. (2 reviews) - Users find the **complexity of tools** overwhelming initially, needing regular use to become comfortable with the system. (1 reviews) - Users find the **complexity issues** of Datto SaaS Protection daunting, requiring time to become familiar with its tools. (1 reviews) - Users express concern over the **lack of backup** for archive mailboxes and 1 to 1 Teams chats in Datto SaaS Protection. (1 reviews) - Users find the **overwhelming choices** in Datto SaaS Protection initially daunting, requiring time to navigate effectively. (1 reviews) ## Datto SaaS Protection Reviews ### 1. Easy-to-Manage Automated Backups **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Datto SaaS Protection?** Datto SaaS Protection is easy to deploy and manage, and its automated backups run reliably with very little manual effort. It provides dependable protection for platforms such as Microsoft 365 and Google Workspace, and the restore process is straightforward whether I need to recover a single item or restore an entire account. The interface is clean and user-friendly, and it integrates smoothly with tools like Autotask and IT Glue, which helps keep everyday workflows efficient. **What do you dislike about Datto SaaS Protection?** The platform can feel a bit limited in terms of advanced configuration and customization options. Search and restore functions, while functional, can sometimes be slower or less precise than expected, especially with large datasets. Reporting is fairly basic, and costs can increase depending on storage needs and scaling. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Datto SaaS Protection solves the problem of data loss in cloud applications by ensuring that critical data in platforms like Microsoft 365 and Google Workspace is backed up independently of the provider. This protects against accidental deletion, ransomware, and retention limitations. The benefit is improved data security and peace of mind, along with the ability to quickly restore lost data and minimize disruption without relying solely on native retention policies. ### 2. Simple, Reliable SaaS Backups with Datto SaaS Protection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Datto SaaS Protection?** What stands out most about Datto SaaS Protection is its simplicity and reliability—it makes backing up cloud applications like Microsoft 365 or Google Workspace easy and hands-off. The automated backups, quick restore options, and clear interface give you confidence that critical SaaS data is protected without adding extra complexity to your workflow. **What do you dislike about Datto SaaS Protection?** One drawback of Datto SaaS Protection is that its feature set can feel somewhat limited compared to more advanced backup solutions. Granular restore options and customization aren’t always as flexible as you might want, and reporting/alerts could be more detailed for deeper visibility. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Datto SaaS Protection solves the risk of data loss in cloud applications by providing automated, secure backups of services like Microsoft 365 and Google Workspace. This benefits you by ensuring important emails, files, and user data can be quickly restored in case of accidental deletion, ransomware, or account issues—giving you peace of mind and reducing downtime. ### 3. Simple Microsoft 365 & Google Workspace Backup, but Only One Piece of Resilience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Datto SaaS Protection?** What I like most about Datto SaaS Protection is that it solves a very common and often misunderstood risk: “We use Microsoft 365, so our data is automatically protected.” Many organizations assume Microsoft or Google will recover anything they lose. In reality, they provide platform availability, but long-term data protection remains the customer’s responsibility. Datto SaaS Protection addresses that gap in a very simple and easy-to-understand way **What do you dislike about Datto SaaS Protection?** It solves only one piece of the resilience puzzle This is my biggest concern. Datto SaaS Protection protects: * Microsoft 365 * Google Workspace It does not protect: * Servers * Virtual machines * Azure workloads * Network infrastructure * Business applications Impact: Customers still need additional backup and disaster recovery solutions for the rest of their environment. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Accidental deletion of Microsoft 365 data Problem: Employees accidentally delete emails, files, Teams conversations, SharePoint content, or entire user accounts. How Datto SaaS Protection helps: * Automatically backs up Microsoft 365 and Google Workspace data. * Allows granular recovery of individual items. Benefit: We can quickly recover important business information without disrupting productivity. ### 4. Reliable Microsoft 365 Backup with Easy Restores and Simple Multi-Tenant Management **Rating:** 4.0/5.0 stars **Reviewed by:** Donovan E. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Datto SaaS Protection?** Reliable Microsoft 365 backup with easy restores for emails, OneDrive, and SharePoint. Simple deployment and management across multiple tenants. **What do you dislike about Datto SaaS Protection?** Restore granularity and search can be limited at times. Reporting and alerting could be more detailed and customizable. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Protects Microsoft 365 data from accidental deletion, ransomware, and retention gaps by providing reliable backups and quick restores. It ensures data recovery and business continuity across tenants. ### 5. Great UI, Smooth Ticketing Integration, and Easy Client Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Kieran P. | Lead Professional Services Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Datto SaaS Protection?** The user interface is great and it integrates nicely with our ticketing system. It could be faster, but i also appreciate it's handling alot of data. It's easy to use and easy to onboard new clients. **What do you dislike about Datto SaaS Protection?** It can be slow at times. Especially when you need to restore alot of data. **What problems is Datto SaaS Protection solving and how is that benefiting you?** It covers our Microsoft 365 customer estate, gives us a good ROI while solving a problem (data protection) ### 6. Easy, Set-It-and-Forget-It Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Datto SaaS Protection?** Datto SaaS Protection is simply easy to use and, for the most part, it’s truly set-and-forget—unlike other backup systems where you have to proactively micromanage backup jobs and statuses. With this service, it simply works. **What do you dislike about Datto SaaS Protection?** There are some limitations and rigidity with the product. For example, the recovery point options are limited to just four times a day, and until recently there was no archive. In addition, reporting and visibility for error troubleshooting are somewhat limited, and it often requires support to review. **What problems is Datto SaaS Protection solving and how is that benefiting you?** We offer managed IT services to external clients. This product provides a simple, easy-to-manage backup solution for all of our Microsoft 365 clients at an affordable price, which we’re able to include as part of our overall managed service agreements. ### 7. Excellent tool to back up business information **Rating:** 4.0/5.0 stars **Reviewed by:** Gwynbleidd 1. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Datto SaaS Protection?** The ability to back up business information **What do you dislike about Datto SaaS Protection?** I have no negative comments for this tool. **What problems is Datto SaaS Protection solving and how is that benefiting you?** The second layer of protection for business data ### 8. Wide range of integrated tools **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick B. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Datto SaaS Protection?** Having a single login for multiple tools and utilities makes accessing a wealth of useful information very convenient. It serves as my central work platform each day. I also appreciate the ongoing addition of new tools and integrations with other platforms. The interface is logical and easy to navigate. **What do you dislike about Datto SaaS Protection?** Initially, the sheer number of tools can feel overwhelming and demands regular use to become comfortable. Additionally, certain tools have overlapping features, which can add to the complexity of some deployments. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Consolidates various tools and access to streamline time in configuration and troubleshooting. ### 9. Very simple implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan d. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Datto SaaS Protection?** I like how straightforward it is to set up. It is an entirely cloud-based solution with a set cost per seat, allowing us to integrate this product nicely into our portfolio of services. **What do you dislike about Datto SaaS Protection?** I wish there was more granularity in permissions for administrators and the capability to create automatic reports and alerts. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Microsoft 365 does not have backup capabilities by default; Datto SaaS protection allows us to fill that gap in an easy-to-set-up manner and complement our services. ### 10. Review of Datto SaaS as a reseller **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Datto SaaS Protection?** The ease of use, like all Datto products, the configuration, and use is built in such a way that minimal day to day interaction with the product is required to still be able to just pick up and go **What do you dislike about Datto SaaS Protection?** There are no significant dislikes about this product; it does what it is supposed to and is easy to use, **Recommendations to others considering Datto SaaS Protection:** If you want an easy-to-set up and use SaaS product, then this is the product for you. Their account managers are helpful, and their support hits the mark most of the time. **What problems is Datto SaaS Protection solving and how is that benefiting you?** Backup up of Microsoft Office 365 Emails, SharePoint and OneDrive for business, the simplicity of setup and configuration, and the ease of file restore ### 11. Solid Product with minor issues **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph R. | Senior Systems Engineer - Tier 3, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Datto SaaS Protection?** Restoring emails, files and folders from Teams, Exchange, SharePoint and/or OneDrive is very easy through the interface. **What do you dislike about Datto SaaS Protection?** There are some back-end issues with errors between Datto SaaS and O365 that will sometimes interfere with email or folder backup, but it is not a consistent issue for an entire tenant. **Recommendations to others considering Datto SaaS Protection:** Do not just set it and forget it. Contact Datto and learn how to perform reporting in order to resolve issues and get the certification. **What problems is Datto SaaS Protection solving and how is that benefiting you?** We are backing up an entire O365 tenant with this product which can enable you to restore email, folders, etc from the very first backup until the last. ### 12. SaaS Protection and Defence **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Datto SaaS Protection?** Easy to setup and manage for each client. **What do you dislike about Datto SaaS Protection?** SaaS Protection setup for Google Workspace with the multi-domain setup can be complicated especially where some users may be using primary email on same domain as others. SaaS defence not available for Goolge Workspace. **What problems is Datto SaaS Protection solving and how is that benefiting you?** easy to setup and seamless Backups ### 13. does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth M. | Commissioner of Cultural Affairs, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Datto SaaS Protection?** It seems to work as intended, and grabs all the information without a local agent. **What do you dislike about Datto SaaS Protection?** Reporting isn't great, support is weak. **Recommendations to others considering Datto SaaS Protection:** It's pretty much the best option out there right now. I can't say i'm looking for anything else to replace it. **What problems is Datto SaaS Protection solving and how is that benefiting you?** We now have a safety net for our critical data ## Datto SaaS Protection Discussions - [What is Datto SaaS Protection?](https://www.g2.com/discussions/what-is-datto-saas-protection) - 1 comment - [View Datto SaaS Protection pricing details and edition comparison](https://www.g2.com/products/datto-saas-protection/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A09%3A44+-0500&secure%5Bsession_id%5D=5158ce46-db15-4dde-91d4-1bf919b07bda&secure%5Btoken%5D=9a052714ec76977bb2521f59235fb55307d2c6fc43389dfe3f8cfc4d4efef70c&format=llm_user) ## Datto SaaS Protection Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) ## Datto SaaS Protection Features **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Platform Basics** - Reporting - Management - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - SaaS Application Variety - Storage Formats **Platform Data** - Dashboard - License Information - Storage Insights - Alerts and Notifications **Reporting** - Activity Monitoring - Documentation **Management** - File Sharing - Security Standards - Encrypted Storage **Platform Additional Functionality** - Cloud - Security and Authentication - Bulk User Management **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Office 365 Management** - Cross-system Integration **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Datto SaaS Protection Alternatives - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - 4.5/5.0 (239 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (428 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews)