--- title: Datto Endpoint Detection and Response (EDR) Reviews meta_title: 'Datto Endpoint Detection and Response (EDR) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how Datto Endpoint Detection and Response (EDR) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 29 scale: '5' date_modified: '2026-08-12' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # Datto Endpoint Detection and Response (EDR) Reviews **Vendor:** Kaseya **Category:** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) **Average Rating:** 4.3/5.0 **Total Reviews:** 29 ## About Datto Endpoint Detection and Response (EDR) Datto EDR is a layered, integrated endpoint security solution that provides continuous monitoring and automated responses to threats that target Windows, Mac and Linux-based endpoints. Going beyond traditional antivirus, Datto EDR records and analyzes endpoint behaviors, proactively identifying and responding to activities that signal potential threats, including zero-day threats, multi-staged attacks, and advanced persistent threats (APTs). Datto EDR offers features tailored for Managed Service Providers (MSPs) and small to midsized enterprises, providing endpoint detection and response in an affordable, user-friendly package. Highlights include an advanced correlation engine to reduce alert fatigue, rapid threat response capabilities, fileless attack detection via behavioral analysis, ransomware detection, ransomware rollback, and integrations with Datto AV, Datto RMM, RocketCyber MDR, and the Kaseya IT Complete platform. ## Datto Endpoint Detection and Response (EDR) Pros & Cons **What users like:** - Users value the **centralized management** of Datto EDR, enjoying enhanced security and convenience from a unified platform. (5 reviews) - Users value the **cost effectiveness** of Datto EDR, appreciating its all-in-one security solution at a reasonable price. (4 reviews) - Users praise the **strong protection** offered by Datto EDR, enhancing network security with user-friendly management tools. (2 reviews) - Users appreciate the **comprehensive endpoint security** of Datto EDR, enhancing overall protection and management efficiency. (2 reviews) - Users value the **app variety** offered by Kaseya 365 Endpoint, enhancing security through a comprehensive solution. (1 reviews) - Users value the **automation** in Datto EDR, as it swiftly identifies and neutralizes security threats efficiently. (1 reviews) - Data Management (1 reviews) - Users appreciate the **user-friendly dashboard** of Datto EDR, enabling easy management and integration with other Datto products. (1 reviews) - Easy Access (1 reviews) - Users appreciate the **easy management** of Datto EDR, enjoying effortless monitoring and automated threat remediation features. (1 reviews) **What users dislike:** - Users report **integration issues** between Datto EDR and other systems, complicating management and monitoring tasks. (2 reviews) - Users report **compatibility issues** with certain applications like Dropbox, requiring frequent exclusions for smooth operation. (1 reviews) - Users experience **connectivity issues** , often losing connection to multiple endpoints, impacting their overall working experience. (1 reviews) - Users find the **learning curve steep** , making it challenging to quickly understand Datto EDR's extensive features. (1 reviews) - Users express frustration over **limited customization** within Datto EDR, making integration and functionality challenging. (1 reviews) - Overwhelming Choices (1 reviews) - Poor Interface Design (1 reviews) - Software Bugs (1 reviews) - Software Instability (1 reviews) - Training Deficiency (1 reviews) ## Datto Endpoint Detection and Response (EDR) Reviews ### 1. Started Selling When in Beta - Integrated with the grace of a drunken elephant **Rating:** 0.0/5.0 stars **Reviewed by:** Jack Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Datto Endpoint Detection and Response (EDR)?** The price, and Datto RMM. The rest is half baked at best. **What do you dislike about Datto Endpoint Detection and Response (EDR)?** We were sold on Datto EDR and Datto AV being well integrated together and with Datto RMM. What we found, after paying several hundred dollars for a useless onboarding meeting that came 2 weeks after we signed up, was a giant mess. To call Datto RMM and Datto EDR/AV integrated is a stretch at best. Even within the EDR platform, the AV was BARELY functional. It's getting better, but we were sold on the product as if it was ready. Instead we found that it was in Alpha. Basic processes didn't work, there wasn't even an AV exclusions list when we were onboarded. EVERY SINGLE TIME I sign into Datto EDR I wish we hadn't signed that contract. It's made me question whether I want to use any Kaseya products at all once our contract is up. **What problems is Datto Endpoint Detection and Response (EDR) solving and how is that benefiting you?** None. The idea was to save money, but so far, I would rather have remained off of Kaseya 365 Endpoint due to the time needed to deal with the crap it has caused. - [View Datto Endpoint Detection and Response (EDR) pricing details and edition comparison](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A30%3A53+-0500&secure%5Bsession_id%5D=630bae29-302b-4331-a40f-6dad14bfbb6f&secure%5Btoken%5D=f983580b355cd804513ceb5873e41a9432b6be080456755a064f65efceea96bf&format=llm_user) ## Datto Endpoint Detection and Response (EDR) Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [Kaseya MDR (formerly RocketCyber)](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews) ## Datto Endpoint Detection and Response (EDR) Features **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Additional Functionality** - Generative AI - Event Analysis - Prioritization - AI Copilot - Whitelisting/Blacklisting - Remediation Management - Alerts/Notifications - Behavioral Analytics - Continuous Monitoring - Root Cause Analysis - Endpoint Management - Anomaly/Malware Detection **System Control** - Asset Management - System Isolation **Vulnerability Prevention** - Endpoint Intelligence - Malware Detection **Security Management** - Incident Reports - Security Validation - Compliance ## Top Datto Endpoint Detection and Response (EDR) Alternatives - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (204 reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - 4.4/5.0 (303 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (887 reviews)