---
title: Datto SIRIS Reviews
meta_title: 'Datto SIRIS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 294 reviews by the users' company size, role or industry
  to find out how Datto SIRIS works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 294
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---


# Datto SIRIS Reviews
**Vendor:** Kaseya  
**Category:** [Server Backup Software](https://www.g2.com/categories/server-backup)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 294
## About Datto SIRIS
Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Simplicity is a guiding design principle for SIRIS. From deployment flexibility that spans a software-only implementation to hardened backup appliances, MSPs can implement the solution that fits their client’s requirements. SIRIS cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers to virtual machines running Windows Server or Linux. Innovative features include: • Inverse Chain Technology™ for reliable backup • Patented ransomware scanning • Patented Screenshot Verification for recovery assurance • Intuitive Recovery Launchpad for failproof recovery • Patented Fast Failback™ to primary system after a disaster • Instant virtualization recovery, local or in the cloud SIRIS Explainer: https://www.youtube.com/watch?v=C5We4VpRqOA



## Datto SIRIS Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Datto SIRIS, highlighting its straightforward setup and reliable performance. (52 reviews)
- Users value the **reliability** of Datto SIRIS, consistently experiencing uninterrupted service and exceptional support. (46 reviews)
- Users appreciate the **dependable and straightforward backup solutions** of Datto SIRIS, ensuring peace of mind and rapid recovery. (40 reviews)
- Users value the **quick and easy data recovery** of Datto SIRIS, appreciating its simple setup and usability. (34 reviews)
- Users praise the **smooth and reliable backup frequency** of Datto SIRIS, enabling quick and efficient restores. (31 reviews)
- Easy Setup (31 reviews)
- Users praise the **top-notch customer support** of Datto SIRIS, quickly resolving issues and enhancing user experience. (28 reviews)
- Recovery Speed (24 reviews)
- Features (22 reviews)
- Data Recovery (20 reviews)

**What users dislike:**

- Users feel that Datto SIRIS is **expensive** , with limited innovation since 2018, impacting overall value. (17 reviews)
- Users note the **high pricing** of Datto SIRIS, coupled with a lack of recent innovation, as a downside. (12 reviews)
- Users face **backup issues** with Datto SIRIS, including difficulty in viewing backups and challenges during recovery. (9 reviews)
- Users find that the **restore issues** require extra effort and complicate the recovery of files and VMs. (9 reviews)
- Users express frustration with the **poor customer support** , highlighting slow response times and unresolved issues. (8 reviews)
- Backup Failures (7 reviews)
- Complex Setup (7 reviews)
- Restore Problems (7 reviews)
- Users express concern over **backup size limitations** and the slow response to issues affecting system performance. (7 reviews)
- Limited Features (6 reviews)

## Datto SIRIS Reviews
  ### 1. Dependable Backup with a Smooth Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew  H.

**Reviewed Date:** January 18, 2026

**What do you like best about Datto SIRIS?**

I love how Datto BCDR is dependable and straightforward. Automatic backups ensure I never forget to save important data, and I can restore systems quickly, keeping our business running smoothly during unexpected outages. There's reassurance knowing our important data is always safe, removing a huge weight off my shoulders. It's hassle-free, and when something goes wrong, I can recover everything almost instantly. Datto BCDR gives me real peace of mind and is super reliable, making it a product I’d definitely recommend to anyone needing dependable backup protection.

**What do you dislike about Datto SIRIS?**

I wish Datto BCDR did better is simplify its interface a bit, it can feel a little complicated sometimes. The initial setup also takes some effort, so having clearer guidance or easier steps would make things much smoother. Other than the interface and setup, I wish Datto BCDR had clearer, more user-friendly reports. It would make it so much easier to quickly see the status of backups and overall system health.

**What problems is Datto SIRIS solving and how is that benefiting you?**

I use Datto BCDR to keep our business running smoothly, backing up data and restoring systems quickly during outages, which reduces downtime and stress.

  ### 2. Full BCDR functionality with Easy to Use interfaces

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2025

**What do you like best about Datto SIRIS?**

Ease of performing a Local Server DR inside the Datto Appliance, and Ease of performing a Cloud DR inside Datto Cloud Infrastructure.

**What do you dislike about Datto SIRIS?**

I recently did an in-place upgrade from a 6TB to 8TB with the hard disk inside the device (no change in hard disk, just expanding the partition).  Originally I had 6TB usable capacity.  After the upgrade, I only have 7.2TB capacity.  It was a misleading upgrade as the effective free space given is not exactly as published. 

**What problems is Datto SIRIS solving and how is that benefiting you?**

Synchronise to the cloud as a 2nd copy of backup image stored offline.
Ease of use of starting the DR servers in Datto Cloud.
Reliabillity of the service.

  ### 3. Fast Backups and Easy Setup with a User-Friendly Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patrick B. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Datto SIRIS?**

The configuration and setup process is quite straightforward. Backup speeds are impressive, and I find the web-based interface for managing configurations to be very convenient. Additionally, the alerting feature for different statuses is helpful.

**What do you dislike about Datto SIRIS?**

This is a concern that will go away however the integration with kaseya and other backup tools kaseya is consolidating does have some overlapping naming conventions and not straight forward "where to look" for backups for individuals who are not familiar.

**What problems is Datto SIRIS solving and how is that benefiting you?**

The integration with the Kasaya platform, as well as other platform tools, is quite helpful and allows for centralized access and configuration. I also find that configurations can be easily repeated across different accounts, which adds to the convenience.

  ### 4. Reliable Backups, Fast Recovery - Worth the Investment Despite Storage Monitoring Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phillip P. | Cyber Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2025

**What do you like best about Datto SIRIS?**

We have been using Datto BCDR for some time now, and it has proven to be a dependable and robust solution. Our backups run smoothly and require minimal maintenance, while the recovery process has always been straightforward whenever we've needed it. The cloud replication feature offers real peace of mind, as it ensures that even if our local hardware fails, we can quickly virtualise from the cloud within minutes. The dashboard is intuitive and makes it easy to manage multiple clients, and whenever we've encountered issues, support has been prompt and helpful. Although it is not the most affordable option available, the reliability and fast recovery times make it a worthwhile investment.

**What do you dislike about Datto SIRIS?**

The only drawback we've noticed is that local storage can become full rather quickly if retention policies are not managed properly. This means it requires some ongoing monitoring to prevent any space-related problems.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto BCDR addresses the challenges of unreliable or slow backup and recovery by providing a reliable solution for safeguarding client data both on-site and in the cloud. It offers fast recovery options when issues arise, ensuring that data is protected and accessible. The feature that allows for instant server virtualisation, whether locally or in the cloud, helps to significantly reduce downtime.

  ### 5. Robust BCDR with Reliable Backups and Fast Recovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammed Taufeeq A.

**Reviewed Date:** November 23, 2025

**What do you like best about Datto SIRIS?**

I use Datto BCDR to ensure our company's data is protected and our systems can be restored quickly when issues arise. The platform provides reliable backups, fast recovery options, and strong ransomware protection. It's easy to manage and has significantly improved our overall business continuity. Datto BCDR gives me confidence that our operations are safeguarded. I appreciate the platform's user-friendly nature, with reliable backups and quick recovery times being standout elements for me. The automated backup verification assures me that backups are not just completed but bootable, saving me from the tedious task of manual testing. The ability to quickly virtualize a backup and restore systems reduces downtime, which is crucial for us. The centralized dashboard and alerts simplify the monitoring of backup health, while the combination of local and cloud backups ensures extra protection and flexibility for recovery. The platform's screenshot verification feature instills confidence that backups are indeed bootable. Additionally, Datto BCDR's streamlined disaster recovery process, paired with its integration capabilities with other tools like RMM/PSA platforms and monitoring software, enhances my system's health analysis and continuity. This reliable, efficient solution makes managing our backups straightforward and gives me peace of mind.

**What do you dislike about Datto SIRIS?**

I find that Datto BCDR could improve in several areas. The interface can initially feel overwhelming and there is a learning curve for new users. Tasks such as managing multiple devices or tweaking advanced settings could be more streamlined. While reports and logs are detailed, navigating them sometimes requires too many clicks to find specific information. Furthermore, the pricing can feel a bit high for smaller environments. Overall, though it's a strong platform, a cleaner user interface and more intuitive workflows would enhance its usability.

**What problems is Datto SIRIS solving and how is that benefiting you?**

I use Datto BCDR to protect our company’s data with reliable backups and fast recovery, reducing downtime and ensuring business continuity. The platform's ransomware protection and virtualization options enhance system reliability and offer peace of mind.

  ### 6. Fast and Reliable Backup with Simple Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher G. | Warehouse Associate

**Reviewed Date:** November 19, 2025

**What do you like best about Datto SIRIS?**

I really like that Datto BCDR ensures fast and reliable recovery, which is crucial for minimizing downtime. The speedy recovery process significantly reduces wait times during critical moments. Additionally, the simple and intuitive interface of Datto BCDR enhances the management of backups, allowing me to easily check the status of each device, verify backup points, and ensure data recovery processes are successful. The overall reliability of the service was a key factor for my team to switch from our previous local backup solution. I found the initial setup process to be very easy and therefore seamless, which is a major plus. The fast performance, reliability, and user-friendly interface all contribute to a service that is dependable and efficient.

**What do you dislike about Datto SIRIS?**

I find that pulling up detailed reports feels clunky. Improvements could be made by offering customizable dashboards to streamline this experience.

**What problems is Datto SIRIS solving and how is that benefiting you?**

I use Datto BCDR for fast and reliable recovery after hardware failures. It simplifies managing backups with an easy interface that shows device status and verifies recovery, enhancing our reliability compared to previous local solutions.

  ### 7. Reliable Backup & Fast Recovery with Minimal Downtime

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taufeeq A.

**Reviewed Date:** November 17, 2025

**What do you like best about Datto SIRIS?**

I use Datto BCDR primarily for its remarkable reliability in ensuring business continuity and protecting critical servers. The ability to perform image-based backups and support fast local virtualization gives me the assurance of quick recovery, which is vital for minimizing downtime. The off-site backups offer an added layer of protection, serving as a safety net should the local device become unstable. What I like most about Datto BCDR is its fast recovery, especially the instant virtualization, which, along with clear backup verification, instills confidence that systems can be restored rapidly with minimal downtime. Additionally, I truly appreciate how easy the platform is to manage. The web dashboard is intuitive, alerts are dependable, and screenshot verification simplifies the process of confirming backup health without extra work. I find that it runs smoothly in the background, requiring very little daily maintenance. The initial setup was straightforward, making it easy to deploy the appliance, install agents, and configure backup schedules. The user-friendly web portal made it simple to manage and monitor all devices from the start. Datto BCDR also efficiently integrates with other tools I use, like remote monitoring and management platforms, ticketing systems, and endpoint security solutions, which streamlines alerts, documentation, and overall incident response.

**What do you dislike about Datto SIRIS?**

One area that could be improved is the cost, as pricing can scale quickly depending on storage needs. Support response times can also vary during busy periods. Additionally, some advanced features have a slight learning curve, so new admins may need time to get fully comfortable with the platform.

**What problems is Datto SIRIS solving and how is that benefiting you?**

I use Datto BCDR to protect critical servers, ensure business continuity, and safeguard against ransomware with fast recovery and reliable off-site backups. It simplifies disaster recovery and minimizes downtime, providing a centralized system for resilient data protection.

  ### 8. Robust All-In-One Backup Solution with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** David D. | Network Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Datto SIRIS?**

I appreciate Datto BCDR for being a cost-effective and robust backup and disaster recovery solution that has protected our small to medium customers and a couple of enterprise customers for over ten years. What stands out is the ability to deploy an appliance into our customer's network, providing both local backups and virtualizations alongside offloading backups off-site into the data protective cloud. This comprehensive approach offers a significant upgrade from basic backup solutions like USB drives or Windows Server backup. I also value the exceptional support team at Datto, who promptly assist with any difficulties during setup or upgrades, providing white-glove service whenever needed. The automatic ransomware detection and integrations with other Kaseya products, along with robust reporting, facilitate proactive and reactive management of backups and continuity failures. Additionally, the all-in-one solution simplifies backup disaster recovery, making it fantastic for customers without extra resources for hardware or licenses. Datto BCDR offers multiple pricing options, making it a sensible choice compared to other solutions, especially for small to medium businesses. The confidence it instills in both our team and customers makes it a no-brainer, and I always highly recommend it with a perfect score for recommending to others.

**What do you dislike about Datto SIRIS?**

I am concerned about the current state of encryption with Datto BCDR, as it has been a bit of a bottleneck. Moreover, I encounter challenges with the integration with Autodesk PSA. Specifically, identifying which BCDR appliance corresponds to which customer in our Autotask system can be problematic, especially when it comes to email alerts.

**What problems is Datto SIRIS solving and how is that benefiting you?**

I find Datto BCDR assures data protection with its all-in-one backup and disaster recovery, automatic ransomware detection, and integrations. It simplifies customer networks with local backups, virtualizations, and off-site cloud protection, benefiting small to medium businesses significantly.

  ### 9. Effortless Data Protection, Quick File Restoration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gagandeep K.

**Reviewed Date:** November 26, 2025

**What do you like best about Datto SIRIS?**

I like Datto BCDR for its ability to restore individual files quickly, which is crucial for protecting against data loss and accidental deletions. Its user-friendly and easy-to-use nature makes setup and daily operations straightforward and accessible. I also value how effectively it backs up both servers and desktops, ensuring comprehensive coverage. The confidence in Datto BCDR's capabilities is reflected in my high likelihood to recommend it to others, as demonstrated by the score of 10 I would give when suggesting it to friends or colleagues.

**What do you dislike about Datto SIRIS?**

I find Datto BCDR slower when backing up large amounts of data.

**What problems is Datto SIRIS solving and how is that benefiting you?**

I use Datto BCDR to restore missing or deleted files and recover from server crashes, protecting against data loss and accidental deletions. It is user-friendly, facilitating quick file restoration.

  ### 10. Robust Security Features with a Price Tag

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashlynn C.

**Reviewed Date:** November 20, 2025

**What do you like best about Datto SIRIS?**

I really appreciate the robust security features that Datto BCDR offers, which include ransomware protection, immutable backups, and cloud encryption. These features provide me with the assurance that my business data is securely protected even during cyberattacks or disasters. The confidence that comes from knowing that our operations can continue without interruption, despite potential threats, is invaluable. Additionally, the initial setup of Datto BCDR was straightforward, which I found to be convenient. This ease of use adds to my overall positive experience with the product.

**What do you dislike about Datto SIRIS?**

The cost

**What problems is Datto SIRIS solving and how is that benefiting you?**

I use Datto BCDR for data backup, disaster recovery, and business continuity, preventing data loss, minimizing downtime, and protecting against cyberattacks with features like ransomware protection, immutable backups, and cloud encryption.

  ### 11. Best Recovery Solution with an Easy Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanket K. | Senior Server System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Datto SIRIS?**

Best recovery solution I have worked on. Easy interface.

**What do you dislike about Datto SIRIS?**

Have used  other tools too but did not find anything wrong with Datto

**What problems is Datto SIRIS solving and how is that benefiting you?**

Taking daily backups 
Scheduled weekly backups 
Round the clock SAN availability

  ### 12. Effortless Backups, Slightly Tricky Restores

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joel G. | Service Desk Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Datto SIRIS?**

Ease of use to backup customers' data and servers.

**What do you dislike about Datto SIRIS?**

A little more effort needed to get a restore going.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Most notable is the ability to run a server on the cloud while the physical image is being restored - during disaster recovery.

  ### 13. Easy Backup and Restore, But Lacks Preview Functionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ruvern  R. | Director, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Datto SIRIS?**

It is simple enough to enable and restore backups.

**What do you dislike about Datto SIRIS?**

this would be that i am unable to view what is actually backed up and use from the backup, a restore needs to be done and then i can view

**What problems is Datto SIRIS solving and how is that benefiting you?**

it is solving the server backup and disaster recovery for a client and showing benefit to the client to move away from an on prem server.

  ### 14. Datto BCDR Update

**Rating:** 2.5/5.0 stars

**Reviewed by:** Esaul G. | IOC Team Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Datto SIRIS?**

Accessing the platform was straightforward, and the interface is very user-friendly.

**What do you dislike about Datto SIRIS?**

It is difficult to connect different tenants, and the process for acquiring new hardware is overly complex.

**What problems is Datto SIRIS solving and how is that benefiting you?**

They are currently addressing the connection issues that have affected certain devices, and I have heard that they are now collaborating with Nutanix or have recently started working together.

  ### 15. backup/restore easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Datto SIRIS?**

You can restore a VM with 1 click spinning, without any addition hardware required

**What do you dislike about Datto SIRIS?**

Backup the full image server, not the usage of server may cause backup appliance's storage outgrown. The ransomware detection doesn't have option to exclude any false-positive.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Backup all servers in easy implementation and restore seems easy.

  ### 16. The best backup solution on the market by far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryce M. | IT Project Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Datto SIRIS?**

I like how easy Datto BCDR is all round. From deployment, to day to day management and recovery.

**What do you dislike about Datto SIRIS?**

The only downside of this solution is the price. I wouldn’t call it overpriced as you get what you pay for. But now with the free hardware on all commitment options, it makes it easier.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto BCDR stops the need for me and my team having to remote into all our customer’s servers one by one to check on backups. We don’t have to spend time baby sitting backup chains and flaky replication.

  ### 17. Hassle free to use and very reliable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Benjamin S. | IT Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

Once its running espcially if you have multiple users / setups it's simple to monitor and also reliable. Warranty coverage is great also.

**What do you dislike about Datto SIRIS?**

Not much to dislike but the price is high but to be expected for the product and hassle free nature.

**What problems is Datto SIRIS solving and how is that benefiting you?**

For businesses with large amounts of data that is mainly located on a sever. It allows us to have a cost effective, low maintenance, high speed backup that is essential for smaller businesses with large amounts of customer and business information

  ### 18. Easy to deploy and very user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boris S. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Datto SIRIS?**

VMs can be run off of the BCDR while restoration is in progress. Very minimal business down time.
It is very easy to use on both Hyper-V and ESXi. And the support team are very responsive and intuitive. It is very easy to implement into different environments and the integration is very simple.

**What do you dislike about Datto SIRIS?**

The instructions and howtos could be better.

**What problems is Datto SIRIS solving and how is that benefiting you?**

The soution is implemented as part of the DR solution for all our clients. It backs up all VMs locally and on the cloud.

  ### 19. Fast & Reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Armando R. | Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Datto SIRIS?**

Datto BCDR is the fastest and easiest to use backup program that exists. Anyone could learn how to use it.

**What do you dislike about Datto SIRIS?**

Very little Linux distributions compatibility.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto BCDR solves the problem of losing your data. If you lose a file, you can do a file restore to get it back, if the server breaks down you can virtualize it locally or in the cloud which helps a lot in business continuity cases where servers are in a productive state.

  ### 20. A BCDR solution that provides the quickest disaster scenario recovery options, that just works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brent M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Datto SIRIS?**

Other than an occational restart of a device or server it's a completely automated solution that is easy to use. The pricing is fair but a large amount of features are offered.

**What do you dislike about Datto SIRIS?**

It's getting a little expensive and the Dell server chasis are a little over board for a BCDR. The support is not as responsive at it was before the Kaseya acqusition.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto creates backups of servers and automates much of the day to day process. If a backup has problems the service will email the details and it can be quickly addressed. The design of the product meets the requirements for many backup requests. There is even an Azure solution that does not charge for ingress and egress bandwidth.

  ### 21. Best BCDR and Networking Solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew H. | TAC Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Datto SIRIS?**

Easy to use, manage, deploy, and sell. Great service.

**What do you dislike about Datto SIRIS?**

Nothing at this time. Perfect product in my opinion.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Helped us solving the issue of needing an onsite backup solution that replicated to the cloud, while also integrating with out esx hosts and being able to virtualize vms in the event of downtime. Bridging the vms to the network is an excellent feature and needed in many environments.

  ### 22. Great product, support is by far #1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

The product works and is simple to use and maintain.  Above all, when someone needs a restore, the product works.  The portal is easily checked.  If there are any issues (VERY rarely)  Datto's tech support is by far the best in the industry - I've been a computer tech for over 30 years and have dealt with hundreds of vendors and support.  I can't stress this enough, DATTO SUPPORT IS THE BEST BY FAR.
Phone support - 99% of the time someone picks up in 2 rings.  The call quality is excellent, the tech is ALWAYS knowledgable and personable.

**What do you dislike about Datto SIRIS?**

I can't think of anything.  The product works!!
Ok, maybe lower the price ;)

**What problems is Datto SIRIS solving and how is that benefiting you?**

Our customers have a solid, steady backup.  It takes me about 5 min a day to check the portal to make sure all is good (20 or so customers).  When we have needed to restore, it works.  In particular, VM's restore flawlessly and quickly (the few times I've had to do this the customer was really impressed... "done already"?

  ### 23. BCDR review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Datto SIRIS?**

Ease of use, support is excellent if you need any assistance.

**What do you dislike about Datto SIRIS?**

Backend management for large number of appliances could use streamlining.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Ease of access on restores locally and cloud

  ### 24. Datto BCDR has been working great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayaz A. | Service Manager (IT), Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Datto SIRIS?**

The backups just run fine. We have not had a site down so have not been able to use it to full scale on bootup of VMs but so far backups have run fine. Easy to use and setup

**What do you dislike about Datto SIRIS?**

The portal could have better options regarding agent addition

**What problems is Datto SIRIS solving and how is that benefiting you?**

Live boot is a big factor we have Datto BCDR enabled

  ### 25. Great automated backup platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jovany L. | Systems and Infrastructure Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Datto SIRIS?**

That is simple to use, configure and manage. Backups with this platform are always running smoothly.

**What do you dislike about Datto SIRIS?**

Poor customer support and changes with restores.

**What problems is Datto SIRIS solving and how is that benefiting you?**

To keep all customer backups running and providing them a way to restore when a disaster happens.

  ### 26. Review for the Datto BCDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tejas P. | Senior System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Datto SIRIS?**

The Interface of the BCDR with the functionality it provides. it at its best. It is very easy to integrate with the other monitoring tool with the help of API. Datto customer support is very good and experienced. Also available over the chat and the call as well. Very easy to implement and easy to use functionality. We use in our organization almost everyday.

**What do you dislike about Datto SIRIS?**

Nothing to Dislike about the product set so far

**What problems is Datto SIRIS solving and how is that benefiting you?**

Problem of having backup technology in place to take the backup of the systems and restore based on their requirement.
We can showcase the evidences for the external auditors as well.

  ### 27. No business should be without a BCDR solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard M. | Systems Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Datto SIRIS?**

Ease of deployment, use and peace of mind knowing that in the event of a disaster, whatever that is, I know Datto BCDR is there to provide business continuity.

**What do you dislike about Datto SIRIS?**

Honestly? There really is nothing to dislike.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto BCDR helps business with backups of critical systems and data as frequent or infrequent as you like.
This data is not just held locally on an appliance, but also provide offsite cloud storage in the event it is required.
When business owners ask if their systems and data is protectedm we can confidently tell them the honest answer that yes, yes it is.

  ### 28. Great product and Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim P. | Technical Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Datto SIRIS?**

Access to backups and easy to use. Can recover the data from servers quickly and is simple to setup and install

**What do you dislike about Datto SIRIS?**

Can be slow loading the webpage from the datto portal.

**What problems is Datto SIRIS solving and how is that benefiting you?**

User data not being lost when it is accidently deleted or move elsewhere

  ### 29. Great Backup and DR solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre B. | Infrastructure Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Datto SIRIS?**

Very simple to use, reliable, and low maintenance solution

**What do you dislike about Datto SIRIS?**

Term contracts are needed in order to reduce device and monthly costs.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Provides backup and DR solutions for clients, in a simple easy to manage console.

  ### 30. Datto is a great backup monitoring software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy D. | IT Support Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2025

**What do you like best about Datto SIRIS?**

Datto eases the detection of data failures with realtime monitoring of server backups, which provides easier detection of issue that should be handled immediately.

**What do you dislike about Datto SIRIS?**

I don't see a downside on Datto, since Datto BCDR is accurate on giving us information about data failures.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto BCDR monitors our server backup, with realtime reports and notifcation it helps us ease the detection of any data backup failure that should be investigated immediately, Datto also provide us the error cause which allow us to troubleshoot easier.

  ### 31. Great BCDR solution in a box

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeffrey B. | President NOF Division, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

Total BCDR solution in a box that is easy to install, configure, manage, monitor, and recover from (when needed).   Innovative product that continues to improve and integrates well with other Kaseya solutions.  Good customer support when needed..

**What do you dislike about Datto SIRIS?**

Lack of Hyper-V support (though it's coming) and pricing sometimes drives away potential customers.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Business Continuity and Disaster Recovery for our client base.  Knowing we have solid immutable backups with ability to quickly recover both on-premise or cloud as needed.

  ### 32. Love the product, support could be better.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colten T. | Backup Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Datto SIRIS?**

I love the easy to use devices, deployment, and the easy integration

**What do you dislike about Datto SIRIS?**

Customer Support leaves a lot to be desired.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Local and offsite replication

  ### 33. A complete solution for backup and disaster recovery for small and mid-range companies.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victoriano J. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

It has a friendly look and feel, making it easy to manage and recover your data. The most useful thing about this solution is that you can recover your VM over the Siris appliance or in the Datto cloud. Additionally, you will not be billed for cloud recovery.

**What do you dislike about Datto SIRIS?**

The poor compatibility with Linux operating systems.
Support services sometimes have long times of response.
NAS feature does no work very well, others solutions are better.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto can backup all your data, the software includes some feature that let you tests in order to check data consistency. The solution includes data cloud replication, which offer a good level of geo-redundancy.

  ### 34. Datto Emergencies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bobby A. | Technical Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Datto SIRIS?**

The Ease of Use, once it was set up. The product after training was easy to understand.

**What do you dislike about Datto SIRIS?**

Support is difficult to get ahold of when needed.

**What problems is Datto SIRIS solving and how is that benefiting you?**

We had an emergency where a clients server crashed after an update. We used BCDR and were able to get the server back to a working condition after a few hours. It took a while due to support being slow though.

  ### 35. Datto Siris and disaster recovery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent S. | Technical Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

I love the ease of use for the customer. When I see a datto Device in a customers network I know we should have a good backup.

**What do you dislike about Datto SIRIS?**

Personally have not ran into any downsides

**What problems is Datto SIRIS solving and how is that benefiting you?**

They are solving a backup and disaster recovery for POA as a whole. They keep our customers servers & PC data backed up.

  ### 36. BCDR is a lifesaver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chase W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Datto SIRIS?**

Its very easy to recover quickly. This product makes us look like the hero.

**What do you dislike about Datto SIRIS?**

Nothing at all. Amazing backup and recovery product!

**What problems is Datto SIRIS solving and how is that benefiting you?**

This gives us an easy platform to backup important equipment and the ability to recover back to operational status without a hassle.

  ### 37. Simple and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy S. | VP, Commercial Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

Easy to order, install and configure. Reliable and works great.

**What do you dislike about Datto SIRIS?**

No real downsides. It's only available via an MSP model so that if that doesn't fit your sevices approach, it maynot be a good fit.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Needed an inexpensive backup solution to offer on a monthly basis.

  ### 38. One of the easiest and best backup solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelley H. | Network Engineer/Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Datto SIRIS?**

Ease of use, and the clear dashboards to check the backups.

**What do you dislike about Datto SIRIS?**

The monthly cost is higher than most backup solutions

**What problems is Datto SIRIS solving and how is that benefiting you?**

Onsite and offsite backups, DR, for our small business customers.

  ### 39. Great Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick M. | Member, Trustee, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Datto SIRIS?**

THe BCDR is very user friendly and allows for ease of file recovery/

**What do you dislike about Datto SIRIS?**

There is sometimes some issues with the hardware and failures of devices.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Client assurance that their backup is done and safe.

  ### 40. Kaseya BCDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eddy T. | operations manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Datto SIRIS?**

Seamless backups easy to use and very reliable

**What do you dislike about Datto SIRIS?**

I haven't had any issues so far using any service

**What problems is Datto SIRIS solving and how is that benefiting you?**

Backing up clients data and reassurance data is safe.

  ### 41. Good quality/price product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yuniet D. | Sec Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

It's easy to use, very friendly interface.

**What do you dislike about Datto SIRIS?**

Can't do granular backups, at the folder level.

**What problems is Datto SIRIS solving and how is that benefiting you?**

It allows you to have a functional backup within minutes.

  ### 42. Datto Services- User Friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitch S. | Network Support Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about Datto SIRIS?**

User Friendly, cool features, good customer service,

**What do you dislike about Datto SIRIS?**

New login platforms cause headache in some scenarios

**What problems is Datto SIRIS solving and how is that benefiting you?**

Backup and BCDR

  ### 43. Great for small to medium Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Datto SIRIS?**

It's very easy to understand the pricing models and there are very little issues related to properly sizing for 3-5 years of use.

**What do you dislike about Datto SIRIS?**

I can't think of anything off the top of my head.

**What problems is Datto SIRIS solving and how is that benefiting you?**

When a server goes down, we have less worry that the clients will be down for an extended amount of time.

  ### 44. Sleep peacefully

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea Z. | system engineer senior - responsabile reparto IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Datto SIRIS?**

The best quality of Datto BCDR for me: the ease of use and the security it conveys

**What do you dislike about Datto SIRIS?**

I don't like that datto BCDR is not compatible with more linux distributed

**What problems is Datto SIRIS solving and how is that benefiting you?**

Datto BCDR helps me bring a professional and reliable solution to my clients.

  ### 45. It's a perfect solution for business continuity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about Datto SIRIS?**

Very easy to manage, quick to restore data loss or crushed devices. Customer support is very quick in response

**What do you dislike about Datto SIRIS?**

devices that have SQL engines take a lot of space in the device

**What problems is Datto SIRIS solving and how is that benefiting you?**

some synchronization problems

  ### 46. Great system for automation needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Datto SIRIS?**

Ease of use, features, ease of integration, ease of implementation

**What do you dislike about Datto SIRIS?**

Bugs that cause monitoring and alert issues

**What problems is Datto SIRIS solving and how is that benefiting you?**

preventing data loss due to hardware failures, accidental deletions, cyberattacks, or natural disasters

  ### 47. DATTO BCDR: Reliable and pretty fast

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Datto SIRIS?**

Reliable, fast and easy to use the web console and to restore data

**What do you dislike about Datto SIRIS?**

sometimes doesn't recongnize successful boot screenshots

**What problems is Datto SIRIS solving and how is that benefiting you?**

esay backup and restore of files/devices

  ### 48. BCDR Survey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Datto SIRIS?**

It's so easy to use and the portal is very informative

**What do you dislike about Datto SIRIS?**

the negative side is the invoice and billing portal needs improving. I find it confusing.

**What problems is Datto SIRIS solving and how is that benefiting you?**

Reliable Backups and Recovery

  ### 49. Datto BCDR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Datto SIRIS?**

Simple, reliable to use and support is fantastic

**What do you dislike about Datto SIRIS?**

Nothing I can think of. It works great!!!

**What problems is Datto SIRIS solving and how is that benefiting you?**

Offsite backups with ransomware detection


## Datto SIRIS Discussions
  - [How much is datto Alto?](https://www.g2.com/discussions/how-much-is-datto-alto) - 1 comment

- [View Datto SIRIS pricing details and edition comparison](https://www.g2.com/products/kaseya-datto-siris/reviews?filters%5Bsentiment_snippet%5D=1756366&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A33%3A54+-0500&secure%5Bsession_id%5D=73093093-74e1-40c7-9a8f-0225fcabc45f&secure%5Btoken%5D=9ee806b6d3722eb84ad2bfb0475fda72f97bdef6f128834b96cf10db36196c4b&format=llm_user)
## Datto SIRIS Integrations
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews)
  - [Datto Endpoint Backup](https://www.g2.com/products/datto-endpoint-backup/reviews)
  - [Datto Networking](https://www.g2.com/products/kaseya-datto-networking/reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  - [Datto Workplace](https://www.g2.com/products/datto-workplace/reviews)
  - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)
  - [RapidFire Tools](https://www.g2.com/products/rapidfire-tools/reviews)
  - [VMware vSphere](https://www.g2.com/products/vmware-vsphere/reviews)

## Datto SIRIS Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models
- VM Backup

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Functionality**
- On Premises Recovery
- Cloud Recovery
- Prior State Recovery
- Recovery Automation
- Replication
- Backup and Recovery
- Data Replication

**Solution Provision**
- Service Provision
- System Failover
- Off-Site Data Storage
- Data Replication

**Functionality **
- Incremental Backup
- OS Boot Recovery
- Bootable Disk
- Online Restore

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring
- Data Recovery
- Automatic Backup
- Differential Backup
- Incremental Backup
- Data Storage Management
- Secure Data Storage
- Real-Time Monitoring
- Remote Access & Monitoring

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats
- Automatic Backup
- Cloud Backup
- Document Storage

**Management**
- Local Management
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management
- Data Management
- Policy Management
- Incident Management
- Action Management
- Risk Management
- Third-Party Integration

**Management**
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics

**Performance**
- Multiple Backup Versions
- Unlimited Backup
- Deduplication
- Lag Free Operation

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Ransomware Protection
- SSL Security

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Agentic AI - Disaster Recovery as a Service (DRaaS)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Agentic AI - Disaster Recovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Intrusion Detection System
- Scenario Planning

**Agentic AI - PC Backup**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Encryption
- AI Copilot
- Remote Access/Control
- Data Loss Prevention
- API
- Secure Data Storage
- VM Backup
- Generative AI
- Risk Analysis
- Access Controls/Permissions
- Activity Dashboard
- Security Auditing
- Continuous Backup
- Deduplication
- Archiving & Retention
- Continuous Monitoring
- Sensitive Data Identification
- Business Impact Analysis
- Business Continuity Exercising
- Alerts/Notifications

**Security**
- Data Encryption
- Security and Compliance

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- File Transfer
- Third-Party Integrations

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Microsoft Outlook Integration
- Active Directory Integration
- Third-Party Integrations

**Additional Functionality**
- Data Loss Prevention
- Bare-Metal Restore
- Compliance Tracking
- Data Replication
- Two-Factor Authentication
- Drag & Drop
- Compression
- Single Sign On
- Activity Dashboard
- Duplicate Detection
- Remote Monitoring & Management
- Multi-OS
- Backup Scheduling
- Backup Log
- Alerts/Escalation
- File Management
- Encryption
- Sensitive Data Identification
- Data Retention Management
- Search/Filter
- Data Synchronization
- Reporting & Statistics
- Version Control
- Data Capture and Transfer
- Data Migration
- Archiving & Retention
- Workflow Management
- Generative AI
- Access Controls/Permissions
- Policy Management
- Multiple Format Support
- Real-Time Reporting
- API
- Data Visualization
- AI Copilot

**Additional Functionality**
- Remote Synchronization
- Data Synchronization
- Audit Trail
- Monitoring
- Role-Based Permissions
- Approval Process Control
- Real Time Synchronization
- Alerts/Notifications
- API
- Single Sign On
- Reporting & Statistics
- Version Control
- Customizable Branding
- Synchronization Scheduling
- Two-Factor Authentication
- Real-Time Monitoring
- Secure Login
- Backup and Recovery
- Data Recovery
- HIPAA Compliant
- Conflict Tracking
- Authentication
- Mobile Access
- Chat/Messaging
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Commenting/Notes
- Activity Tracking
- Two-Way Synchronization
- Archiving & Retention
- Encryption
- Activity Dashboard
- File Transfer

## Top Datto SIRIS Alternatives
  - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (428 reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (705 reviews)
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