MG
Mahender G.
Quality Assurance
Small-Business (50 or fewer emp.)
"Best remote monitoring solution in the marker."
5/5
What do you like best about DATOMS?

Its reports features where their is 7-8 different type of reports used to view data in a more effective and precise way. Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

Their are few bugs in the software. But that is acceptable because datoms active support team works diligently to resolve those. But, with time the improvemnets should happe. Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

We're glad to hear that you find our reports feature effective and precise. We're constantly working to improve our software and appreciate your feedback on the bugs. Our support team is dedicated to resolving any issues promptly.

Piyush T.
PT
Piyush T.
Production manager
Small-Business (50 or fewer emp.)
"Excellent remote monitoring system"
5/5
What do you like best about DATOMS?

As a partner we will be able track the most of the information of our customer on a single platform Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

The Device section page is loading slowly. Sometimes facing issue in asset linking to the customer Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

We apologize for the inconvenience with the slow loading of the Device section page and the issues with asset linking. Our team is working on improving the performance and addressing these issues.

PR
Pradeep R.
Assistant manager, Environment
Small-Business (50 or fewer emp.)
"Excellent job, support at any time."
5/5
What do you like best about DATOMS?

Provide support at any time and resolve the problem. Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

Do not dislike anything but add a limit to every parameter in the reports. Review collected by and hosted on G2.com.

RB
Ravikumar B.
Quality Manager
Mid-Market (51-1000 emp.)
"I like the product but faced issues in 2G devices due to geographical challenges."
3.5/5
What do you like best about DATOMS?

There technical analysis is one of the strong point DATOM have. Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

Delay in providing service, they might have there own challanges but this annoys customer Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

We appreciate your feedback on our technical analysis capabilities. We apologize for any delays in providing service and are constantly working to improve in this area. We are glad to hear that DATOMS is helping to improve the efficiency and productivity of your machines.

SS
Sangram S.
ENVIRONMENT TECHNICAL ENGINEER
Enterprise (> 1000 emp.)
"BEST SERVICE"
5/5
What do you like best about DATOMS?

CO-OPERATE WITH BEST SERVICE. GOOD PRODUCT. TIMELY ISSUE RESOLVE. Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

DIGITAL DISPLY MANY TIME SHOWING N/A VALUE. Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

Thank you for your positive feedback! We are glad to hear that you appreciate our cooperative service, good products, and timely issue resolution.

Vamsi K.
VK
Vamsi K.
CTO
Small-Business (50 or fewer emp.)
"We use datoms for managing out air quality sensing network"
5/5
What do you like best about DATOMS?

We are able to manage our sensor devices remotely and configurability at multiple stages is real helpful Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

Occasionally there are some throlling issues but it has been improved overtime Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

It's great to hear that DATOMS is helping you with customized reports, real-time notifications, managing digital twins of your sensors, and providing whitelabel dashboards to your end customers.

RS
R John S.
Deputy General Manager
Enterprise (> 1000 emp.)
"DATOMS CLOUD PLATFORM FOR REAL-TIME WATER CONSUMPTION DATA TRANSMISSION"
5/5
What do you like best about DATOMS?

Userfriendliness, Reliability and Prompt Service Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

We have not observed any downsides of DATOMS till date. Review collected by and hosted on G2.com.

Raviteja C.
RC
Raviteja C.
Hardware Engineer
Small-Business (50 or fewer emp.)
"Best Report feature with control over alerts"
5/5
What do you like best about DATOMS?

Datoms platform provides the reprorting feature at the finger tips. It is also has features like averaging, cumulative of data this helps in analysis, Also data can be viewed in graphs in a better way. Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

Need to improve the time to load the devices details. Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

Thank you for sharing your positive experience with our reporting feature and data analysis tools. We understand the importance of efficient device details loading and will take your feedback into consideration for future improvements.

SB
Sourava B.
Manager
Mid-Market (51-1000 emp.)
"Great , very good response from team always focus on addressing customer issues in yime"
5/5
What do you like best about DATOMS?

I am associated with DATOM since long, and the website is very user frendly.

About team they are excellent Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

Mainly about the devices used for online data transfer are not fast enough but now they have upgraded those devices and issues well taken care by phoenix team Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

Thank you for your positive feedback! We are glad to hear that you find our website user-friendly and that our team has been excellent in addressing your issues. We appreciate your patience as we continue to upgrade our devices for faster online data transfer.

JAGADISH CHANDRA S.
JS
JAGADISH CHANDRA S.
AGM (CONTROL & INSTRUMENTATION)
Enterprise (> 1000 emp.)
"SALES, SERVICE & BEHAVIOUR OF ENGINEER"
5/5
What do you like best about DATOMS?

REGARDING SERVICE WE NEVER WAIT AN HOUR TO RESOLVE ISSUES OF THE DATA TRANSMISSION. SALES PERSONS ARE VERY COOPEARTIVE TO PROVIDE US THE SALES INFORMATION AND PROVIDE MATERIALS WITHIN THE TIME BOUND. SERVICE OF DATOM ENGINEERS ARE VERY VERY IMPRESSIVE AND WE ARE VERY MUCH THANKFUL TO USE AS OUR DATA TRANSMISSION PROVIDER. Review collected by and hosted on G2.com.

What do you dislike about DATOMS?

I CAN NOT SAY THE WORD "DISLIKE" ABOUT DATOMS BUT MY COMPLAINT IS THAT REGARING THE VIEWING PURPOSE OF THE ALL STACKS, CAAQMS PARAMTERS IN A SINGLE PAGE WITH HELP OF A SINGLE CLICK. Review collected by and hosted on G2.com.

Response from asish sahoo of DATOMS
Edit edit

We are glad to hear that you are satisfied with our service, sales team, and engineers. We appreciate your feedback and look forward to continuing to provide you with excellent service.