The G2 on DataTracks

DataTracks Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the amazing customer support of DataTracks, highlighting prompt responses from qualified experts. (4 mentions)

Users find DataTracks to have a user-friendly interface that streamlines reporting and enhances daily workflow. (3 mentions)

Users commend DataTracks for its accurate automated tagging and extensive country-specific taxonomy, enhancing the reporting process. (2 mentions)

Users value the user-friendly interface of DataTracks, which simplifies their daily reporting tasks effectively. (2 mentions)

Users value the accurate automated tagging and extensive taxonomy library in DataTracks for validating iXBRL reports. (1 mentions)

Users value the easy integrations of DataTracks, enhancing their workflow with seamless system connectivity and usability. (1 mentions)

Users find the initial learning curve for DataTracks challenging, impacting the overall implementation experience. (2 mentions)

Users express concerns about the poor customer support, noting slow response times impacting their overall experience. (2 mentions)

Users experience slow loading times with DataTracks, impacting their ability to quickly access updates and features. (2 mentions)

Users experience slow performance with lags during updates, hoping for improvements in future versions. (2 mentions)

Users experience slow speed with DataTracks, leading to delays in loading and receiving updates efficiently. (2 mentions)

Users find the complex setup process time-consuming and report inadequate customer support during implementation. (1 mentions)

Users find the difficult setup process cumbersome, often requiring more time and support than anticipated. (1 mentions)

Users feel that DataTracks requires improvement in support and setup time, with suggestions for enhanced analytics features. (1 mentions)

Users have experienced lagging performance at times, hoping this issue will be resolved in future updates. (1 mentions)

Users find the steep learning curve challenging, requiring time to effectively use DataTracks software. (1 mentions)

Top Pros or Advantages of DataTracks

1. Customer Support

Users rave about the amazing customer support of DataTracks, highlighting prompt responses from qualified experts.

See 4 mentions

See Related User Reviews

Verified User

4.0/5

"Non Major Pipeline User"

What do you like about DataTracks?

Quick CSR response. Rarely have to wait 24 hours to have a result to any issues.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"One platform for every solutions"

What do you like about DataTracks?

Customer support is amazing. there are qualified financial experts for all regulatory supports.

2. Ease of Use

Users find DataTracks to have a user-friendly interface that streamlines reporting and enhances daily workflow.

See 3 mentions

See Related User Reviews

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you like about DataTracks?

Validating iXBRL reports with accurate automated tagging of financial statements is best. It has a vast, updated country-specific taxonomy library and

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Phenomenal"

What do you like about DataTracks?

The simple UI, and the simple way it can be used anytime, with integration in our day to day jobs. With the multiple feature that it has, it can be us

3. Reporting

Users commend DataTracks for its accurate automated tagging and extensive country-specific taxonomy, enhancing the reporting process.

See 2 mentions

See Related User Reviews

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you like about DataTracks?

Validating iXBRL reports with accurate automated tagging of financial statements is best. It has a vast, updated country-specific taxonomy library and

Verified User

Enterprise (> 1000 emp.)

4.0/5

"service is good and reliable"

What do you like about DataTracks?

i am using DataTracks for our reporting needs and i am impressed with their service. platform is user friendly and it streamlined our reporting proces

4. Useful

Users value the user-friendly interface of DataTracks, which simplifies their daily reporting tasks effectively.

See 2 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"service is good and reliable"

What do you like about DataTracks?

i am using DataTracks for our reporting needs and i am impressed with their service. platform is user friendly and it streamlined our reporting proces

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Phenomenal"

What do you like about DataTracks?

The simple UI, and the simple way it can be used anytime, with integration in our day to day jobs. With the multiple feature that it has, it can be us

5. Auditing

Users value the accurate automated tagging and extensive taxonomy library in DataTracks for validating iXBRL reports.

See 1 mentions

See Related User Reviews

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you like about DataTracks?

Validating iXBRL reports with accurate automated tagging of financial statements is best. It has a vast, updated country-specific taxonomy library and

6. Easy Integrations

Users value the easy integrations of DataTracks, enhancing their workflow with seamless system connectivity and usability.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Phenomenal"

What do you like about DataTracks?

The simple UI, and the simple way it can be used anytime, with integration in our day to day jobs. With the multiple feature that it has, it can be us

Top Cons or Disadvantages of DataTracks

1. Learning Curve

Users find the initial learning curve for DataTracks challenging, impacting the overall implementation experience.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Phenomenal"

What do you dislike about DataTracks?

The customer support is slow to reply, but overall, it has been a great experince. The intial learning curve for implementation is high.

Verified User

4.0/5

"Great customer service, product works as expected, UI may be improved a bit"

What do you dislike about DataTracks?

There are some UI quirks that can be solved to improve the user experience. Once you know what to do, it is very reliable. Any time I had an issue, it

2. Poor Customer Support

Users express concerns about the poor customer support, noting slow response times impacting their overall experience.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Phenomenal"

What do you dislike about DataTracks?

The customer support is slow to reply, but overall, it has been a great experince. The intial learning curve for implementation is high.

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you dislike about DataTracks?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little suppor

3. Slow Loading

Users experience slow loading times with DataTracks, impacting their ability to quickly access updates and features.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"One platform for every solutions"

What do you dislike about DataTracks?

Sometime portals are slow, it takes time to load. some server configurations can provide solution.

5.0/5

"Simple and Quick for reviews and submissions"

What do you dislike about DataTracks?

the slowness of getting the latest updates installed

4. Slow Performance

Users experience slow performance with lags during updates, hoping for improvements in future versions.

See 2 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"service is good and reliable"

What do you dislike about DataTracks?

there are lags on some occations. i hope it will be addressed.

5.0/5

"Simple and Quick for reviews and submissions"

What do you dislike about DataTracks?

the slowness of getting the latest updates installed

5. Slow Speed

Users experience slow speed with DataTracks, leading to delays in loading and receiving updates efficiently.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"One platform for every solutions"

What do you dislike about DataTracks?

Sometime portals are slow, it takes time to load. some server configurations can provide solution.

5.0/5

"Simple and Quick for reviews and submissions"

What do you dislike about DataTracks?

the slowness of getting the latest updates installed

6. Complex Setup

Users find the complex setup process time-consuming and report inadequate customer support during implementation.

See 1 mentions

See Related User Reviews

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you dislike about DataTracks?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little suppor

7. Difficult Setup

Users find the difficult setup process cumbersome, often requiring more time and support than anticipated.

See 1 mentions

See Related User Reviews

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you dislike about DataTracks?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little suppor

8. Improvement Needed

Users feel that DataTracks requires improvement in support and setup time, with suggestions for enhanced analytics features.

See 1 mentions

See Related User Reviews

Mohammad Humayun K.

Mid-Market (51-1000 emp.)

3.5/5

"Regulatory Compliance made automated easily!"

What do you dislike about DataTracks?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little suppor

9. Lagging Performance

Users have experienced lagging performance at times, hoping this issue will be resolved in future updates.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"service is good and reliable"

What do you dislike about DataTracks?

there are lags on some occations. i hope it will be addressed.

10. Steep Learning Curve

Users find the steep learning curve challenging, requiring time to effectively use DataTracks software.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Phenomenal"

What do you dislike about DataTracks?

The customer support is slow to reply, but overall, it has been a great experince. The intial learning curve for implementation is high.

G2 reviews are authentic and verified.

Here's how.

Verified User in Financial Services

9/20/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use & great customer support"

4.5/5

What do you like best about DataTracks?

Customer Support is very helpful. I work on my own doing these returns so having Data tracks support is a great help Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

It can sometimes be out of sync with Central Bank changes.

You could add some notifications when user logs in so I know that something has changed such as taxonomy Review collected by and hosted on G2.com.

Verified User in Financial Services

10/24/2025

"Great customer service, product works as expected, UI may be improved a bit"

4/5

What do you like best about DataTracks?

Customer support has been great over the years. Whenever I encountered an issue, I always get a quick response or invite to join a call and share my screen. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

There are some UI quirks that can be solved to improve the user experience. Once you know what to do, it is very reliable. Any time I had an issue, it was always user error, which shows the tools work reliably but are not always super intuitive Review collected by and hosted on G2.com.

Verified User in Financial Services

11/14/2025

"Friendly application, all kinds of regulatory reporting"

5/5

What do you like best about DataTracks?

accuracy, validation, easy viewing, system simply guides you when you make reporting, download options Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

as far now nothing ................................... Review collected by and hosted on G2.com.

Verified User in Accounting

9/8/2025

"Non Major Pipeline User"

4/5

What do you like best about DataTracks?

Quick CSR response. Rarely have to wait 24 hours to have a result to any issues. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

Not fully understanding all of the links and what FERC is looking for, this is more a user error. I probably need to do more research on my own. I may trust DT too much. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

8/20/2025

"Simple and Quick for reviews and submissions"

5/5

What do you like best about DataTracks?

The cross review that tie each schedules together Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

the slowness of getting the latest updates installed Review collected by and hosted on G2.com.

Mohammad Humayun K.

Software Engineer

Mid-Market (51-1000 emp.)

11/13/2024

"Regulatory Compliance made automated easily!"

3.5/5

What do you like best about DataTracks?

Validating iXBRL reports with accurate automated tagging of financial statements is best. It has a vast, updated country-specific taxonomy library and great audit trail capabilities. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little support for BI tools. Review collected by and hosted on G2.com.

What problems is DataTracks solving and how is that benefiting you?

DataTracks is solving the problem of meeting the regulatory compliance and financial reporting for companies offering them an all-in-one solution. For us, DataTracks offer a clean, intuitive user interface with dashboards offering a high level status of compliance for us, they help us sustain customer trust, improve security posture (GDPR and ISO 27001 compliance), secure our customers data against breaches or theft, and make it harder for malicious actors to access customer data. Review collected by and hosted on G2.com.

Verified User in Financial Services

7/17/2025

"A good experience overall"

5/5

What do you like best about DataTracks?

Yes, datatracks all products really veery good Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

No am not seen anything like that. let see Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

3/27/2025

"Excellent personal and fast-tracked service"

5/5

What do you like best about DataTracks?

What I liked most about the service by DataTracks is the ability to communicate with an actual person when needed. Girija Ramaraj was very responsive and had my back when I needed an IXBRL edited at a very short notice. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

I cannot think of anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

11/13/2024

"Phenomenal"

4.5/5

What do you like best about DataTracks?

The simple UI, and the simple way it can be used anytime, with integration in our day to day jobs. With the multiple feature that it has, it can be used regularly and still be useful. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

The customer support is slow to reply, but overall, it has been a great experince. The intial learning curve for implementation is high. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/21/2024

"service is good and reliable"

4/5

What do you like best about DataTracks?

i am using DataTracks for our reporting needs and i am impressed with their service. platform is user friendly and it streamlined our reporting process. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

there are lags on some occations. i hope it will be addressed. Review collected by and hosted on G2.com.