DataTracks Rainbow Reviews (37)

Reviews

DataTracks Rainbow Reviews (37)

4.6
37 reviews

What do users say?

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Users consistently praise the responsive customer support and ease of use of the software, highlighting how it simplifies compliance reporting and provides timely assistance. Many appreciate the platform's ability to streamline processes and its reliability, although some note occasional UI quirks that could be improved.

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Nitesh s.
NS
Nitesh s.
Head of Business Development
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Roll-Forward Tagging Saves Hours, with Responsive Support"
4/5
What do you like best about DataTracks Rainbow?

for our SEC iXBRL filings for a while now, and the roll-forward tagging has saved us hours every quarter. Support is genuinely responsive Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

It took our team a while to get comfortable navigating it. I also wish the initial setup and onboarding process were smoother and more straightforward. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
"Datatracks is responsive and the application is user friendly."
5/5
What do you like best about DataTracks Rainbow?

User interface is easy and the process is quick Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

It should be easier to choose between the regulator identifier code and the LEI code depending on the requirements of the specific report Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
"Easy to use & great customer support"
4.5/5
What do you like best about DataTracks Rainbow?

Customer Support is very helpful. I work on my own doing these returns so having Data tracks support is a great help Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

It can sometimes be out of sync with Central Bank changes.

You could add some notifications when user logs in so I know that something has changed such as taxonomy Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
"Great customer service, product works as expected, UI may be improved a bit"
4/5
What do you like best about DataTracks Rainbow?

Customer support has been great over the years. Whenever I encountered an issue, I always get a quick response or invite to join a call and share my screen. Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

There are some UI quirks that can be solved to improve the user experience. Once you know what to do, it is very reliable. Any time I had an issue, it was always user error, which shows the tools work reliably but are not always super intuitive Review collected by and hosted on G2.com.

AN
Verified User in Financial Services
"Friendly application, all kinds of regulatory reporting"
5/5
What do you like best about DataTracks Rainbow?

accuracy, validation, easy viewing, system simply guides you when you make reporting, download options Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

as far now nothing ................................... Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
"Good service - very responsive"
4.5/5
What do you like best about DataTracks Rainbow?

Easy to use - responsive team who remain up to date with Central Bank of Ireland requirements Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

I don't have any issues or areas that I dislike Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
"Non Major Pipeline User"
4/5
What do you like best about DataTracks Rainbow?

Quick CSR response. Rarely have to wait 24 hours to have a result to any issues. Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

Not fully understanding all of the links and what FERC is looking for, this is more a user error. I probably need to do more research on my own. I may trust DT too much. Review collected by and hosted on G2.com.

AN
Verified User in Oil & Energy
"Simple and Quick for reviews and submissions"
5/5
What do you like best about DataTracks Rainbow?

The cross review that tie each schedules together Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

the slowness of getting the latest updates installed Review collected by and hosted on G2.com.

Mohammad Humayun K.
MK
Mohammad Humayun K.
Software Engineer
Mid-Market (51-1000 emp.)
"Regulatory Compliance made automated easily!"
3.5/5
What do you like best about DataTracks Rainbow?

Validating iXBRL reports with accurate automated tagging of financial statements is best. It has a vast, updated country-specific taxonomy library and great audit trail capabilities. Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little support for BI tools. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
"A good experience overall"
5/5
What do you like best about DataTracks Rainbow?

Yes, datatracks all products really veery good Review collected by and hosted on G2.com.

What do you dislike about DataTracks Rainbow?

No am not seen anything like that. let see Review collected by and hosted on G2.com.