Ofir Y.
OY
Ofir Y.
"Streamlined Data Management with a User-Friendly Interface"
4.5/5
What do you like best about Datasite Diligence?

I like the simple and easy-to-understand UI of Datasite Diligence Virtual Data Room. The Search function is quite handy, and the New files screening and download features add great value. All these features provide flexibility and shorten the time I need to spend getting the right data at the right time. The initial setup was quite easy for me. Given the choice, I would choose Datasite Diligence Virtual Data Room as my first choice. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I haven't used the Q&A for a long time as it was not easy to use. May have been improved since then. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Ofir,

We love hearing Diligence is your top pick! We continue to add enhancements to our search functionality so users like you can find what you need.

We appreciate your honesty and have passed your feedback along to the relevant Product team. We now offer a similar questions feature in Q&A, helping the Answer team identify identical and similar questions, along with the option to copy the answer and any linked content. Please check out our integrated Q&A tool for your next deal and let us know your thoughts.

We appreciate your continued support and feedback.

Best,

The Datasite Team

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Clear interface with practical translation function"
3.5/5
What do you like best about Datasite Diligence?

What I like best about Datasite Diligence is the clear and user-friendly interface. New features are regularly rolled out, which noticeably improves the workflow. I also find the integrated translation functionality particularly helpful, as it significantly facilitates collaboration in international projects. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Occasionally, certain functions seem somewhat nested, requiring several clicks to reach the destination. Additionally, upload processes and loading times for very large amounts of data could be made more efficient. Overall, however, these are rather minor optimization points. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for taking the time to review Datasite Diligence! We are so pleased to hear that your experience in the platform has simplified your due diligence workflow. Knowing that features such as our enhanced search capability and full-document translation are creating efficiency for you and your team helps us to prioritize the tools that make a difference for dealmakers like you.

We appreciate your thoughtful feedback on user experience for certain functionality, and occasional lags in bulk-uploading larger volumes of content. This informs our continued optimization of the platform, so you can achieve your best outcomes with more ease, in less time.

Thank you for your partnership with Datasite! We look forward to supporting your future deals.

Best,

The Datasite Team

Nouman A.
NA
Nouman A.
International Tutor
Mid-Market (51-1000 emp.)
"Secure, User-Friendly Platform for Managing Confidential Documents"
4/5
What do you like best about Datasite Diligence?

Datasite Diligence offers a very secure and proper, well-organized platform for the management of confidential documents during project collaboration. I like and appreciate how easily documents can get uploaded and categorized and how control is given to access the files, which makes this reliable and user-friendly. The permission of audit trails in settings makes it simpler to keep an eye to ensure data integrity and protection. The interface is modern, user-friendly, and easily adaptable and can be implemented easily so that new users can navigate without much training. I appreciate the quick document search function and availability of support for customers, which makes the system more reliable and leads to frequent use. This gives confidence to the users that their sensitive information is always secure and can be accessible instantly when needed. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Datasite Diligence is the most powerful and secure platform, but I noticed sometimes there is a factor of delay while processing the large volume of documents. Some of the user access settings and detailed permissions can make it a little complex to configure for new users. The system logs out automatically after being inactive for a short period, which sometimes interrupts the workflow. Pricing is a little high compared to other virtual room solutions, which makes it less ideal for smaller projects, startups and organisations with limited budgets. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Nouman,

It's always great to hear from our users, so thank you for your comments. We continue to invest and enhance key features our of product you enjoy, such as search, our 24/7/365 Datasite Assist team, security, and more!

Your feedback is helpful and we've made sure to share it with the relevant product teams. Please note, we've recently made incremental improvements to how documents are processed, which increases the speed for availability whether it's a large files or many files.

It's our goal to empower dealmakers with the premier technology needed to move confidently through the deal lifecycle. Please reach out directly about charges to ensure we are getting you maximum value on your investment.

We’re grateful for your feedback and your time.

Best,

The Datasite Team

G S.
GS
G S.
"User-Friendly but Some Features Need Improvement"
3/5
What do you like best about Datasite Diligence?

I find Datasite Diligence Virtual Data Room quite user-friendly and easy to navigate. I like how it has developed to show where things are more easily, and I appreciate the panes along the left which are very helpful. I also like how things open in a new tab. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

There are annoying things appearing like the preview of a document is useless as it never loads and has made the system slower. The pie chart in the corner as well is not helpful and gets in the way. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for sharing your feedback on Datasite Diligence! We're glad to hear that you have simplified your document storage and management, and have benefited from our full-document translation feature. It's also great to know that you have appreciated the platform's innovation over the years, as our aim is to continuously optimize processes in an increasingly complex transactional landscape.

We appreciate you flagging the delays in loading you've experienced when previewing a document. This type of specific feedback helps us identify and address any technical concerns that impact your workflow.

Regarding the pie chart in the corner, this is our project visualizer feature, and we understand it may not be useful for everyone. Good news: you can easily turn it off by clicking the vertical ellipses icon, selecting "Learn more," and then clicking "Remove project visualizer."

Thank you for your partnership with Datasite. We're committed to continuously improving your experience and look forward to supporting your future projects.

Best,

The Datasite Team

PL
PIERRE L.
"Reliable and Flexible, but High Price"
4/5
What do you like best about Datasite Diligence?

I love the reliability, flexibility, and adaptability of Datasite Diligence Virtual Data Room. I have not encountered any technical issues or flaws while using the VDRs. The ease of setting up sandboxes and differentiated access is truly an asset. The initial setup was very simple, thanks to a call with the support service, which made getting to grips with the VDR tool easy. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The very high price, the document search engine in a VDR. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Bonjour, Pierre! It was lovely reading your feedback. We're delighted you were able to take advantage of the sandbox, custom permissions, and our 24/7 customer support team. We strive to build a best-in-class experience, and we consistently invest in building new features to level-up the dataroom. We would love the chance to show you some of our newest enhancements, like translation and summarize and explain this. Ahead of your next deal, we encourage you to ask your sales partner to give you a quick tour! We look forward to a continued partnership. Bonne année, Pierre! Warmly, The Datasite Team

VD
Valesca D.
Project Planner
Mid-Market (51-1000 emp.)
"Exceptional Service and Support—Highly Recommended"
5/5
What do you like best about Datasite Diligence?

I like how organized the VDR is. As an Admin, it makes managing permissions, uploading documents, and tracking user activity efficient and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I don't have any real dislikes. My experience as an admin has been smooth, and the tool consistently supports our our workflows and the staff are always very helpful and responsive. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Valesca, thank you so much for your review. We are so pleased that you would recommend us to others considering a VDR provider! We really appreciate your kind words, and we look forward to supporting you and your teams on future deals. Warm regards, The Datasite Team

JP
Jai P.
"Easy Navigation, Needs Improved Search"
4.5/5
What do you like best about Datasite Diligence?

I find Datasite Diligence Virtual Data Room easy to navigate. The user-friendly and clean layout is important to me because I need to find documents quickly. I appreciate being able to access documents electronically rather than having them sent to me over email. Accessing the VDR was easy once I received an email invite with login details. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The search function could be better, for example, when you're just searching for a keyword in the title of a document, you want to have a clear option to do that rather than finding all references to that word, for instance, within the document itself. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Jai,

It's really helpful to hear about your experience. We love hearing how Diligence is helping you find documents quickly in app versus email and being user friendly.

We also appreciate how we can improve, including your specific suggestions for search. We've relayed this feedback to the appropriate Product team. In the meantime, refer to the "Preview" column within search results, which lists "Title Match" when the search word(s) are in the content's title.

We're grateful for your insights and support.

Best,

The Datasite Team

Alexis B.
AB
Alexis B.
"User-Friendly Yet Needs Improved Role Management"
4.5/5
What do you like best about Datasite Diligence?

I like the ease of use, control, and user experience of Datasite Diligence Virtual Data Room. It's easy to navigate through the folders and administer the VDR. It's also easy for third parties to use, which is really helpful. The setup was easy too, which made getting started a smooth process. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The role and team management is not always super straightforward. That could be improved, maybe by having an option to create both a team and role at the same time. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello Alexis, and thank you for taking the time to review Datasite Diligence! We're delighted to hear that the platform's intuitive navigation and ease of use are helping you manage data securely during your M&A deals. It's particularly gratifying to know that third parties also find it straightforward to use.

Regarding your feedback on role and team management, we have good news! You can actually create a role and a team simultaneously when inviting a user. We've attached a support article that walks through the steps to help streamline this process for you.

We appreciate your partnership with Datasite and look forward to supporting your future deals.

Best,

The Datasite Team

See how Datasite Diligence improved
Sonal R.
SR
Sonal R.
Business Intelligence Analyst
Enterprise (> 1000 emp.)
"Enhancing documents control and workflow efficiency"
5/5
What do you like best about Datasite Diligence?

What u like most about data site diligence is the structured document management and strong permission controls and it streamlines the entire diligence workflow and reduces a manual effort. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Some feature feel bit rigid like the platform feels slightly slow when handling bulk uploads and large data volumes and a few workflows requires more clicks than necessary Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Sonal,

We're glad to hear how things are working for you, especially how Datasite Diligence streamlines and reduces manual efforts. We understand how valuable your time is in a deal.

We also appreciate where we can do better, and we've relayed this with the right group.

We appreciate you being part of the Datasite community!

Best,

The Datasite Team

Jean-Baptiste B.
JB
Jean-Baptiste B.
Chargé d'investissement
"Intuitive Interface and Efficient Search"
5/5
What do you like best about Datasite Diligence?

I really like the intuitive interface of Datasite Diligence Virtual Data Room; it is very easy to use and everyone knows how to use it. The search feature is also particularly appreciable, it allows you to save a lot of time, especially when it comes to searching for very specific information among a large mass of files. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

It happens that the downloading of files is blocked: in this case, contact the technical service to activate it. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Bonjour, Jean-Baptiste! Thanks so much for your review of Datasite Diligence. We are thrilled that you found Datasite to be intuitive, especially the search feature. Thanks also for your note about downloading, and we're glad you have found a solution. Some companies do restrict downloading content as a safety concern, so we are glad you found a way around that. We are here for you 24/7 so don't be afraid to reach out night or day. Again, thank you (un grand merci!) for your feedback and we look forward to supporting you and your teams again in the new year! Cordialement, L'Equipe Datasite