Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Enterprise (> 1000 emp.)
"Easy-to-Use Data Room with Smooth Uploads, User Management, and Real-Time Notifications"
4.5/5
What do you like best about Datasite Diligence?

Ease of use on both buyside and sellside. Easy to upload files, add users, control restrictions, download files in bulk, get real time file notifications Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Sometimes can be pricey. Can be easy to unintentionally have restrictions in place on certain folders that are unintended. Downloading files not immediate - have to wait for an email Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello,

Thank you for taking the time to share your experience with Datasite Diligence! We're delighted to hear the platform has made many tasks easy - upload and organize documents, manage users and permissions, keeping your team informed with real-time notifications throughout the due diligence process - every bit adds up to time savings and peace of mind.

We also appreciate your feedback regarding folder permissions, download timing, and pricing. I've shared your comments with the appropriate teams as we continue enhancing the Datasite experience. If it's helpful, our Datasite Assist article on bulk downloads walks through the available bulk download options and may help streamline the process for your team.

Thank you again for your thoughtful review and for being part of the Datasite community.

Warmly,

The Datasite Team

See how Datasite Diligence improved
DR
David R.
Operations Manager
Enterprise (> 1000 emp.)
"Datasite are the leading virtual dataroom company"
5/5
What do you like best about Datasite Diligence?

They offer a brilliant & easy to use secure service at a reasonable price and offer a superb 24/7 support team to address any questions. We have used Datasite for all non-performing loan portfolio sales for over 10yrs now and will continue to do so into the future. They constantly add new features and ideas to stay on top of the market. A pleasure to do business with and we cannot recommend them highly enough. Such as easy environment to set up and use on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

We are fully happy with our experience to date and have absolutely zero negatives. We can only say positive things from our decade using their services Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Hi, David! We really appreciate your feedback and we are proud to have been your partner for 10 years - wow! Thrilled you've gotten to know the Datasite Assist team, and that the new features we release are helpful to you. We truly value your partnership, and look forward to many more deals to come. Warm regards, The Datasite Team

Boutros  T.
BT
Boutros T.
Small-Business (50 or fewer emp.)
"Simplifies Due Diligence with Room for Improvement"
3.5/5
What do you like best about Datasite Diligence?

I use Datasite Diligence to organize and securely share documents during due diligence. What I like about it is that it helps me stay organized, it is relatively easy to use, and that everything is in one place. The sharing of documents is also easy, making a complex process much easier. It was relatively easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The interface can feel cluttered when using larger folders or many documents, which reduces clarity and makes navigation inefficient. Additionally, if the system was a bit faster, it would improve the smoothness of the process. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Boutros,

Your experience means a lot to us, thanks for sharing it. We're really happy to hear how the Datasite Diligence is working well for your needs, such as organization, simplifying the complex, and navigation.

Thank you for calling out your experience with the interface. We appreciate your honest feedback, and we've relayed this to our UI/UX team.

Your feedback truly helps shape our evolution. Thanks for being part of the Datasite community.

Best,

The Datasite Team

AC
Anna C.
analyst
Small-Business (50 or fewer emp.)
"An AI-powered VDR platform designed to simplify and speed up"
4.5/5
What do you like best about Datasite Diligence?

user-friendly interface

easy to use

AI that translates documents into different languages

easy document search within the VDR

the option to search by topic among the documents contained within the VDR Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Generally speaking, what I didn’t like about Datasite was the very high price, given that subscription packages are charged based on the number of pages in the documents uploaded to the VDR Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hi Anna,

Thank you so much for sharing your feedback. We’re glad to hear that Datasite Diligence is easy to use and that capabilities like AI-powered translation and search are helping you work more efficiently during complex diligence processes.

If there is any way that we can provide further value to you and your team, we would love to hear from you!

Thank you again for your trust in Datasite.

Best,

The Datasite Team

See how Datasite Diligence improved
Siddharth R.
SR
Siddharth R.
Brand Solutions & New Business Development
Enterprise (> 1000 emp.)
"Reliable, Structured Data Room with Powerful Search, Q&A, and Admin Controls"
4/5
What do you like best about Datasite Diligence?

What I like most about Datasite Diligence is how reliable and structured it feels during high-pressure diligence phases. When timelines are tight and multiple stakeholders are accessing documents at the same time, Datasite holds up smoothly and without friction. I like the systematic approach that I get with this software.

The search and indexing are genuinely strong. Even in very large data rooms, I can find documents quickly, which ends up saving hours over the course of a deal. The Q&A module is another major plus: it keeps buyer questions, responses, and related document references clearly organized, rather than scattered across emails and spreadsheets.

From an admin perspective, the permission controls and audit trails are extremely helpful. I can confidently manage who sees what, track document activity, and generate reports that are actually usable for internal reviews and compliance needs.

Overall, the biggest upside is confidence—confidence that nothing will break, nothing will get misplaced, and everyone is working from the same source of truth. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I think the the biggest drawback about Datasite is the cost. The software is clearly designed for serious transactions, but that also means it can feel overpowered, at times complicated and expensive, especially for smaller or mid-sized deals where a lighter solution would be enough.

There’s also a learning curve for first-time users, especially on the admin side. Even though the platform is very capable, some workflows aren’t immediately intuitive, and new users often need guidance to take full advantage of features like permissions, Q&A routing, and reporting.

From a UX perspective, the interface is functional, but it doesn’t feel particularly modern or customizable. It gets the job done, yet it doesn’t always come across as fast or flexible as newer SaaS tools.

Lastly, bulk uploads and reorganizing folder structures can sometimes feel slower than expected, particularly when you’re working with very large volumes of files. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Siddharth,

Your experience means a lot to us, thanks for sharing it. It's great to hear which tools and features you appreciate most, while also receiving detailed feedback on how those same features can be improved upon. All of your constructive feedback has been shared with the relevant product teams.

It's always our priority to provide tools and service that simplify your workflow and provide confidence in every deal. We understand your feedback regarding pricing and appreciate your perspective. Datasite is designed as the premier platform for dealmaking, offering comprehensive functionality, robust security, and exceptional support to help you achieve the best possible outcomes. Our focus remains on delivering unmatched value that empowers your success.

Thanks for helping us continue to improve the experience.

Best,

The Datasite Team

Debjit M.
DM
Debjit M.
Trainee Teaching Associate
Enterprise (> 1000 emp.)
"Highly Secure Platform with Insightful Workflow and Risk Reporting"
5/5
What do you like best about Datasite Diligence?

This is very secured platform to manage confidential business transactions. The workflow and reporting gives a detailed insight about different types of potential risks involved. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The cost feels too high compared to other platforms, especially for a new user looking to subscribe. At times, the platform becomes very slow, and getting information quickly (even within a second) isn’t always reliable. On top of that, the review process also seems a bit time-consuming as it requires users to open files individually. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Debjit,

Thank you for taking a moment to leave a review! It's wonderful to know you're getting detailed insights from our analytics.

Your perspective is helpful, and we've shared it with the appropriate product teams for review. As for opening files individually, we do have a bulk open option for 2-10 files. When you select multiple files, pending on the quantity, there's an 'open files' button at the top or within the 'More Actions' drop-down menu and a new tab will open for each file.

Thank you for trusting Datasite to protect your confidential information.

Best,

The Datasite Team

QK
Quinn K.
Enterprise (> 1000 emp.)
"User-Friendly but Lacks Strong Adoption"
3.5/5
What do you like best about Datasite Diligence?

I appreciate that Datasite Diligence is user-friendly and basic, which is really all it needs. It does the job it needs to without unnecessary complexity. The demo was clear and easy to follow, as was the setup process. I also like how it streamlines the diligence process, allowing everything to take place in one location instead of sending files back and forth via email. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

It needs to be sold harder or implemented more. I don't think people in my group are actually using it. It takes a lot to overcome a legacy way of doing a core part of the deal like diligence. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Hi, Quinn! Thank you so much for your review. We're really glad you've been finding Datasite user-friendly, and that we've helped streamline diligence. We'd be happy to help encourage product adoption within your team - let your sales rep know, and we can take the lead. You can also email us (info@datasite.com) anytime for help, and service@datasite.com can provide training for anyone who needs it, night or day. We appreciate your feedback, and we look forward to partnering with you again soon! Warmly, The Datasite Team

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"One of the better products in the market"
3.5/5
What do you like best about Datasite Diligence?

In my experience, Datasite has better functions / user interface than most other options which makes it easy to use. Have not heard anyone struggle navigating around Datasite. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Q&A function isn't the most helpful. Most if not all projects have an Excel based IRL where responses are provided which can cause confusion when the Q&A feature is used. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for taking the time to review Datasite Diligence! We are pleased that you have found the platform's features comprehensive and scalable in simplifying complex diligence processes.

We appreciate the detail and context you provided in your feedback. This enables our efforts in constant innovation and enhancement of your experience in the platform. Our Q&A tool is designed with Excel in mind, including the ability to bulk-import questions and answers via a simple template. Our Datasite Assist team would be happy to walk through the process with you on your next project!

Once again thank you for your continued partnership with Datasite! We look forward to supporting you on many future deals.

Best,

The Datasite Team

Jeffrey K.
JK
Jeffrey K.
VICE PRESIDENT OF HUMAN RESOURCES
Small-Business (50 or fewer emp.)
"Clear Document Organization with Intuitive, Efficient Navigation"
5/5
What do you like best about Datasite Diligence?

CLEAR DOCUMENT ORGANIZATION. USER-FRIENDLY FEATURES ENHANCING EFFICIENCY AND COLLABORATION. INTUITIVE NAVIGATION MAKING IT EASY TO MANAGE EXTENSIVE DOCUMENT COLLECTIONS Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

SLOW FILE MANAGEMENT, AND SLOW PERFORMANCE WHEN HANDELING MULTIPLE AND LARGE FILES DURING NAVIGATION AND DOCUMENT MANAGEMENT. EXPENSIVE OPERATION COMPARED TO OTHER COMPEDITORS. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Jeffrey,

Thank you for sharing your experience with us. It's always nice to hear how Diligence enhances efficiency and collaboration. We also appreciate hearing where we can do better and have relayed your latency feedback to the appropriate Product teams.

Thank you for being part of the Datasite community,

The Datasite Team

Kat H.
KH
Kat H.
Patient Coordinator
Consumer Services
Small-Business (50 or fewer emp.)
"Secure Patient Data Protection with Easy Navigation and Responsive Support"
5/5
What do you like best about Datasite Diligence?

It gives us the ability to protect our patient's data and information while also allowing for effective processing and transferring info to other companies that work with our mutual patient's Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I have no complaints. The support is easy to get ahold of and they are efficient at resolving the issues in a timely manner. Software is easy to navigate and understand. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hi Kat,

Thank you for sharing your feedback. We’re glad to hear that Datasite Diligence is helping your team protect sensitive information, process and transfer documents effectively, and navigate the platform with confidence.

We’re also pleased that our support team has been responsive and that features like redaction and OCR search are helping you manage personal information more securely and efficiently. Protecting sensitive data while supporting smooth collaboration is central to the Datasite experience.

If there is anything our team can do to continue to enhance your experience, please let us know!

Thank you again for your trust in Datasite.

Best,

The Datasite Team