EM
Eric M.
Senior Associate
Enterprise (> 1000 emp.)
"Datasite is the best Virtual Dataroom"
5/5
What do you like best about Datasite Diligence?

I work in the diligence space and have access to multiple datarooms from 100+ transactions that I do throughout the year. Between myself and my peers, Datasite is widely considered the best online VDR. It's incredibly practical, very fast, and is typically the prime choice of VDR for most of the transactions that I'm on annually. Uploading information is very easy, the software is very secure, and I've never honestly had an issue that I've needed to reach out to customer support for. Overall, very satisfied with VDR and how easy it is to implement and integrate into the many times that I've used it. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Datasite is the industry standard and I wish it was used in more instances on my engagements. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, Eric. Thank you for taking the time to submit this review! We're thrilled to hear that Datasite Diligence has been such a reliable and practical solution for your diligence processes. It’s incredibly rewarding to know that our platform’s speed, security, and ease of use have given you the confidence to manage transactions efficiently.

We also appreciate your feedback regarding the platform being the "industry standard" and your wish to see it used more frequently. Knowing that Datasite simplifies your work and enhances your overall experience motivates us to continue delivering even more value to you and your team.

If there’s ever anything more we can do to support your success, please don’t hesitate to let us know. Thank you for your continued partnership with Datasite!

Best,

The Datasite Team

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Easy to use VDR leads to bigger imact"
4/5
What do you like best about Datasite Diligence?

I think it easy to upload it files into the VDR, and most importantly it is easy to sort and find files once they are posted in the VDR. It is also easy to teach someone how to use and navigate it, this is helpful as some VDR end up having a lot of users in it. I am also a big fan of the customer service, they are always willing to personlize your experience with great joy. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Building a dashboard within the VDR can be confusing at times, the dashboards also don't always look as sharp as one would want them too. This is one of the features that I tend to stay away from. As a concept they are great, but they lack execution. Hopefully they will make them more user friendly and add more themes to them. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for sharing your thoughtful feedback! We’re thrilled to hear that you’ve found Datasite Diligence easy to use, especially for uploading, sorting, and navigating files. It’s also fantastic to hear that our 24/7 customer service team has been able to personalize your experience—they take pride in supporting our clients with enthusiasm and care.

We appreciate your comments about the dashboard feature and understand how important it is for your workflows. One of the ways Datasite stands out is through our Datasite Assist team, which provides no-cost creation of custom dashboards tailored to your specific needs. This unique offering ensures you can maximize the feature’s potential while saving time and effort. Additionally, your feedback on usability and design has been passed along to our product team as we continue enhancing your experience in the platform.

It’s great to hear how moving your pipeline to Datasite Cloud has simplified your processes and made collaboration easier. Thank you for trusting Datasite to support your team—we’re here to help you maximize your impact every step of the way!

Best,

The Datasite Team

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Till so far experience was excellent very user friendly software"
4/5
What do you like best about Datasite Diligence?

Datasite Diligence offers a secure, intuitive virtual data room with powerful analytics, fast uploads, and smart AI tools that streamline due diligence, helping teams stay organized and make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Some drawbacks users note:

• Search struggles with non–text‑recognizable (scanned) docs 

• Q&A interface can be confusing when docs aren’t linked into folder structure 

• Downloading from “New” section doesn’t preserve folder paths Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for your review of Datasite Diligence. We’re glad to hear that the platform’s security, intuitive design, analytics, and purpose-built tools have helped your team streamline due diligence and stay organized throughout the process.

If there is any way that our team can further enhance your experience, please don't hesitate to contact us!

Thank you for trusting Datasite. We look forward to supporting your future deals with the same efficiency, security, and ease of use you’ve come to expect.

Best,

The Datasite Team

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Mid-Market (51-1000 emp.)
"Investor POV"
4.5/5
What do you like best about Datasite Diligence?

My personal opinion is that Datasite is the strongest of the VDR vendors. It is very easy to use and intuitive and you are able to customize it so that it works best for you. The ease of pulling key reports is helpful and allows for insights to be gleaned very quickly Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Honestly I can't think of much. I do remember hearing that it is expensive, but it is the top VDR product which makes sense Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello! Thanks for sharing your point of view—we’re so glad Datasite Diligence makes it easy to securely share content and pull insights quickly. Helping you work smarter is what we’re here for.

We're grateful for your feedback and your time.

Best,

The Datasite Team

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Top VDR on the market"
5/5
What do you like best about Datasite Diligence?

Having used several VDR vendors before, Datasite likely is my top choice purely from an ease of use perspective and the least likely to cause headaches when handing off responsibilities for overseeing the VDR process (permissioning, uploading, removing files/people), etc. Basically, a good VDR should cause you no problems -- a great VDR should actually make your life easier -- Datasite does both Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Honestly, not much -- I think there is probably a case to be made about more configurable layouts...I don't need a sandbox or a staging room or the need to flip on/off publishing -- sometimes I do sometimes I don't, so being able to make it more simpler or more complex would be helpful Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Greetings, and thank you for taking the time to share your thoughtful feedback with us! We’re so glad to hear that Datasite Diligence has made your processes easier—especially when multiple people are working on a deal.

We also truly appreciate your comments about configurable layouts. While our data room is designed to accommodate complex needs, we understand the value of flexibility to better align with simpler workflows. If you’re planning to start a new project and would like to explore turning off or removing the Sandbox feature to simplify for simpler processes, your Datasite representative would be happy to assist with that. Your feedback has also been shared with our product team to help guide future enhancements.

Thank you again for your kind words and input—it means so much to us. We’re excited to continue supporting your deals and helping make your work easier!

Kind regards,

The Datasite Team

Stephen H.
SH
Stephen H.
Director, M&A
Enterprise (> 1000 emp.)
"Best VDR for M&A"
5/5
What do you like best about Datasite Diligence?

Easy to use. Very intuitive. And very reliable. Easy to navigate, learning curve for new users is small. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Q&A functionality can be clunky. Hard to follow-up if sellers closes question out. Email notifications on Q&A don't link back to specific question addressed Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Hi, Stephen! Thanks so much for your review. We are really pleased you consider Datasite the best VDR for M&A. Glad you find Datasite reliable and easy to learn! We've shared your note on notifications leading to the specific questions with our Product team, so thank you for that. Interestingly, on our mobile app, Q&A alerts DO take you right to the unanswered question, so it's reasonable to expect the same on the web version! We hope to work with you and your team again soon. Warmly, The Datasite Team

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Datasite Diligence VDR"
5/5
What do you like best about Datasite Diligence?

The system is extremely user friendly. The thing I like is that you can schedule updates on various data sites you are a member of to push emails in batches or receive all information. I like to toggle this based on where in the deal process I am. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I can't really think of any downsides. I would love an option to get all the files emailed to me every day though. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Greetings! We are grateful for your feedback and the time you took to share it. It's great to hear the notification settings by project have been helpful to keep the pace of updates and information manageable. Thank you for being a part of our community!

Best,

The Datasite Team

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Practical"
4/5
What do you like best about Datasite Diligence?

easy to navigate, filter and review contents. Q&A search function is good. Generally think the search and filter options are most used. easy to implement ideas to folder structures.

customer support and service appears good. I have not tried so cannot comments more specifically on this. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

not easy to swap/navigate between Q&A function and VDR contents. too little viewing options - would prefer more compact viewing, dark screen options and more focus on doc contents. Use datasite frequently, i.e. 1-3 a week but the emails on newly added contents is not clear. Could be more organised and easy to spot actual contents uploaded. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Hi there! Thank you so much for your detailed review. We're really glad you've had a good experience with Q&A, search, and our customer support team. We appreciate your feedback on Q&A view options and new document alerts. I've shared them with our Product team. We truly appreciate your commentary and we look forward to working with you again. Warmly, The Datasite Team

Sam G.
SG
Sam G.
Investment Banking Analyst
Enterprise (> 1000 emp.)
"One of the better dataroom providers"
3.5/5
What do you like best about Datasite Diligence?

Among the different VDR providers out there this is one of the stronger ones. It's service is very professional and quick to respond. From contact to having a VDR set up, it's very very fast. Especially as a junior that is frequently using this service, I'm pretty content with it. It's very ease to set up a sandbox and also stage quickly. It's also rarely down or under construction. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I think the UI can be updated. It feels quite outdated compared to Intralinks. It makes it less than intuitive than I would expect from a service this widely used. It can be confusing how to do certain things. I also think the app is not quite there. There is quite a bit they can do to make UI better on the web to make it more competitive. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, Sam. Thank you for taking the time to review Datasite Diligence! We are pleased that you and your team have found benefit in the platform's security, content staging, and lack of down time. Moreover, we are happy to hear that your experience with our Datasite Assist team has exceeded expectations.

The detail and context that you provided in your feedback is greatly appreciated. This allows our team to continue to innovate and optimize the platform to simplify your workflow and support desired outcomes in strategic projects. As such, we have passed this information along to our Product team.

Once again, thank you for your continued partnership with Datasite! We look forward to supporting you in future deals.

Best,

The Datasite Team

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Datasite Positive Review"
5/5
What do you like best about Datasite Diligence?

Datasite is very user-friendly and has capabilities that other data room providers don't have. I also like how readily available the support team is. I can get a hold of a rep very quickly and get the help needed. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I don't like that datasite emails everyone when a document us uploaded. This was an issue when we uploaded something and then adjusted permissions so a buyer couldn't see it. Then they emailed us asking about what was uploaded that they no longer have permission to. I wish there was some sort of delay in that notification being sent around so that there is a little room for error. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello!

Thanks for giving us your honest review; we genuinely value your perspective. We're love hearing how helpful you find our 24/7/365 Datasite Assist team.

We're always looking to improve, and your notifications/new documents feedback has been shared with the appropriate Product team. Thank you for providing a clear example and what you feel is a solution.

Your feedback helps us grow, and we truly appreciate it.

Best,

The Datasite Team