VD
Valesca D.
Project Planner
Mid-Market (51-1000 emp.)
"Exceptional Service and Support—Highly Recommended"
5/5
What do you like best about Datasite Diligence?

I like how organized the VDR is. As an Admin, it makes managing permissions, uploading documents, and tracking user activity efficient and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I don't have any real dislikes. My experience as an admin has been smooth, and the tool consistently supports our our workflows and the staff are always very helpful and responsive. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Valesca, thank you so much for your review. We are so pleased that you would recommend us to others considering a VDR provider! We really appreciate your kind words, and we look forward to supporting you and your teams on future deals. Warm regards, The Datasite Team

JP
Jai P.
"Easy Navigation, Needs Improved Search"
4.5/5
What do you like best about Datasite Diligence?

I find Datasite Diligence Virtual Data Room easy to navigate. The user-friendly and clean layout is important to me because I need to find documents quickly. I appreciate being able to access documents electronically rather than having them sent to me over email. Accessing the VDR was easy once I received an email invite with login details. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The search function could be better, for example, when you're just searching for a keyword in the title of a document, you want to have a clear option to do that rather than finding all references to that word, for instance, within the document itself. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Jai,

It's really helpful to hear about your experience. We love hearing how Diligence is helping you find documents quickly in app versus email and being user friendly.

We also appreciate how we can improve, including your specific suggestions for search. We've relayed this feedback to the appropriate Product team. In the meantime, refer to the "Preview" column within search results, which lists "Title Match" when the search word(s) are in the content's title.

We're grateful for your insights and support.

Best,

The Datasite Team

Alexis B.
AB
Alexis B.
"User-Friendly Yet Needs Improved Role Management"
4.5/5
What do you like best about Datasite Diligence?

I like the ease of use, control, and user experience of Datasite Diligence Virtual Data Room. It's easy to navigate through the folders and administer the VDR. It's also easy for third parties to use, which is really helpful. The setup was easy too, which made getting started a smooth process. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The role and team management is not always super straightforward. That could be improved, maybe by having an option to create both a team and role at the same time. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello Alexis, and thank you for taking the time to review Datasite Diligence! We're delighted to hear that the platform's intuitive navigation and ease of use are helping you manage data securely during your M&A deals. It's particularly gratifying to know that third parties also find it straightforward to use.

Regarding your feedback on role and team management, we have good news! You can actually create a role and a team simultaneously when inviting a user. We've attached a support article that walks through the steps to help streamline this process for you.

We appreciate your partnership with Datasite and look forward to supporting your future deals.

Best,

The Datasite Team

See how Datasite Diligence improved
Rajveer S.
RS
Rajveer S.
Investment Banking Analyst
"Efficient and User-Friendly with Great Support"
5/5
What do you like best about Datasite Diligence?

I like that Datasite Diligence Virtual Data Room is easy to use and has smart features like translate and watermarking. The support team is very good, which is a big plus. It makes work streams easier to manage and helps save time on simple tasks. The initial setup was very easy, and I am very likely to recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Navigating between folders could be a bit better. The interface could be designed differently so it’s easier to go back and forward to certain folders quicker. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Rajveer,

Thanks for giving us insight into your experience. We love hearing which features and tools you like, and we always love to hear how Datasite Assist has helped.

Your constructive feedback as been noted regarding navigation between folders, and been shared with the relevant product team.

We're grateful for your feedback and your time.

Best,

The Datasite Team

M S L.
ML
M S L.
Transaction Risk Investigator
"AI-Powered, Easy Setup, But Needs Performance Tweak"
4.5/5
What do you like best about Datasite Diligence?

I love that Datasite Diligence Virtual Data Room provides faster due diligence with AI search. I appreciate the fast data search, OCR, and auto-indexing, along with the Q&A workflow. I also find the setup very easy and intuitive. The superior AI, granular permission, and brand trust are key reasons for switching from Dealroom. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I don't like the performance lag during peak usage. The navigation feels clunky, and the pricing is kind of opaque. Also, due diligence slows down during fast deals. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hi, M S!

Thank you for sharing this thoughtful review. It is great to hear how much value you are getting from the platform's AI-powered tools, search, and Q&A workflows . We are glad these capabilities are helping you move through diligence faster and with more confidence.

We also appreciate your feedback, and have passed this along to our Product team. Input like yours helps our efforts in continuing to deliver the most premium dealmaking experience for our customers.

Thank you for your continued partnership with Datasite! We look forward to supporting your future deals.

Best,

The Datasite Team

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Enterprise (> 1000 emp.)
"Datasite: Always Thinking Ahead"
5/5
What do you like best about Datasite Diligence?

In the world of high-stakes transactions, the Diligence Virtual Data Room has quickly become an invaluable ally. From the moment you log in, it feels as if the platform is always one step ahead, anticipating what you need before you even ask. Its integration of artificial intelligence is not just a buzzword—it’s a practical guide through the entire process. Whether you’re navigating through layers of documents, answering incoming questions, or posting new information for the other side’s review, the system intuitively suggests the next logical step, streamlining even the most complex workflows.

One of its standout features is how effortless it is to monitor activity. The analytics dashboard provides a clear, real-time view of every user’s behavior. You can instantly see who is engaging deeply with the material, which documents are drawing the most attention, and where follow-up might be needed. This insight allows teams to make smarter, faster decisions, ensuring that no opportunity or potential concern is overlooked.

Equally impressive is the redesigned options panel. The changes that have been implemented feel natural, almost self-explanatory. Navigating between settings, permissions, and notifications requires no steep learning curve; everything is exactly where you expect it to be. This intuitive design reduces friction, allowing users to focus on the transaction itself rather than the mechanics of managing their data room. Altogether, the Diligence Virtual Data Room doesn’t just facilitate due diligence—it transforms it into an efficient, intelligent, and highly transparent experience. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

One potential drawback of data is that it can sometimes be confusing for first-time users when they initially access a data site. New users may struggle to navigate or understand the platform, and occasionally, the initial email or invitation to join the site might be mistaken for spam. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Good day! We appreciate your review.

We're glad to hear our robust analytics is a standout feature for you, along with the layout - which does include our recently updated Settings tab. We've got more improvements to our layout and navigation in the works, so stay tuned with our New Features webpage.

We also appreciate hearing how we can still continue to improve, such as guided setup/on-boarding for new[er] users, and project invitations - this has been shared with our Product team.

Thanks again for your valuable insights!

Best,

The Datasite Team

See how Datasite Diligence improved
Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Efficient Due Diligence"
4/5
What do you like best about Datasite Diligence?

Datasite Diligence stands out for its intuitive interface and ease of navigation, which makes uploading, organizing, and reviewing large volumes of documents efficient. The platform offers robust security features that give confidence when handling sensitive information, and its permission controls allow for precise management of who can access or edit specific files. Additionally, the built-in Q&A functionality is seamless, helping to streamline communication between parties and reduce the need for external tracking tools. Overall, it creates a professional, centralized environment that supports the due diligence process effectively. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

At times, the platform can be cumbersome when performing bulk downloads or navigating between multiple folders, which slows down workflow. Its rigid structure also limits flexibility, making it less seamless to customize the setup to match specific deal needs. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Hi there! Thanks so much for your detailed feedback. We're so pleased that you've found value in our Q&A feature, in particular! Your notes on downloads and folder navigation are super helpful, too. I've passed those along to the Product team. With regard to data room structure, we'd love to hear more - if you have particular needs for your next deal, contact our Service team for assistance. They're here 24/7! Again, thank you so much for leaving your review. We look forward to supporting you again very soon. Warmly, The Datasite Team

Rachel w.
RW
Rachel w.
Associate Attorney
Small-Business (50 or fewer emp.)
"Efficient and easy to use"
5/5
What do you like best about Datasite Diligence?

I truly value the sense of security and reliability this platform provides, particularly when working with sensitive documents. Its layout allows for straightforward file organization and effective access control, which I find very useful. The Q&A workflow stands out as an excellent feature, helping to keep communication efficient throughout the due diligence process. Whenever I have had questions, the customer support team has been both responsive and helpful. All in all, this tool gives me confidence and peace of mind when managing critical information. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The primary difficulties I’ve encountered relate to both cost and usability. The pricing model often seems expensive, especially for smaller projects, and it’s not always transparent how the charges accumulate. In terms of usability, bulk uploads and searches occasionally perform more slowly than I would expect, and some of the permissions or folder restrictions can be somewhat confusing for those new to the platform. Although these concerns do not overshadow the overall advantages, I believe these are aspects where the platform could be enhanced. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Rachel!

Thanks so much for taking the time to provide your feedback. It's great to hear the platform's robust security, Q&A workflow, and our 24/7/365 Datasite Assist team provides you confidence and peace of mind!

It's our goal to empower dealmakers with the premier technology needed to move confidently through the deal lifecycle, whether it's a large-scale deal or smaller one. Don't hesitate to reach out directly about charges to ensure we are getting you maximum value on your investment.

We also appreciate your note about bulk uploads, search, and permissions, and have shared that feedback with the appropriate groups to continue to improve our services.

Your feedback helps us grow, and we truly appreciate it.

Best,

The Datasite Team

Dhananjay R.
DR
Dhananjay R.
Associate
Mid-Market (51-1000 emp.)
"Secure, Reliable, and Easy to Use"
4.5/5
What do you like best about Datasite Diligence?

What I like best is how secure and organized everything feels. The permission settings are very detailed, so I can confidently control who sees what. I also really appreciate the bulk upload feature and the AI tools like automatic redaction and smart search—they save me a lot of time. The Q&A workflow and dashboards make collaboration easier, and I’ve found the interface simple enough to navigate without much training. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

The biggest downside for me is the cost—it feels pricey compared to some alternatives. I’ve also noticed that the system can be a bit slow when dealing with very large files, and I’ve run into upload errors a couple of times. Some features, like the Q&A section and the Excel viewer, don’t feel very smooth, and the folder navigation could be more intuitive. On top of that, the permission settings, while powerful, can get confusing to manage, and the search function sometimes misses things it should catch. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hi, Dhananjay!

Thank you for your thoughtful review! We are pleased to hear that you and your team have found confidence and security in leaning on the Datasite platform for your transactions. Our goal is to continue to simplify complex processes for dealmakers like you by providing the premier data room experience.

We also appreciate your feedback, and have passed this along to our Product team. This helps our efforts to continuously enhance the workflows of every user.

Thank you for your continued partnership with Datasite. We look forward to supporting your next deal!

Best,

The Datasite Team

WM
Whitney M.
Associate
Mid-Market (51-1000 emp.)
"Datasite - Makes A Painful Process Better"
5/5
What do you like best about Datasite Diligence?

I've used a number of dataroom platforms, and Datasite's virtual dataroom makes organizing and sorting a large volume of materials quick and painless.

The ability to quickly give permission for certain users to view materials is a plus. Datasite is easy to access and navigate. Overall, I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I strongly recommend Datasite over its competitors because of its user-friendly interface and excellent organizational features. In my experience, there are no drawbacks. It has been worth every penny. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

The title of your review definitely made me smile. We are so pleased you believe we make diligence a delight! Really glad you've found permissions easy to use. The last thing you want during diligence is a tricky-to-use data room, so we are so glad you enjoy using Datasite and are willing to recommend us. We appreciate your business, and look forward to supporting you and your team on many future deals. Warm regards, The Datasite Team