K B.
KB
K B.
"Secure and Efficient M&A Data Room"
4.5/5
What do you like best about Datasite Diligence?

I like the easy user interface of Datasite Diligence Virtual Data Room, which helps me solve problems on my own without needing support by making everything 'obvious.' When I do need support, it's readily available and usually efficient, whether it's AI or human assistance. I really appreciate the responsible handling of confidential information, as there have been no issues with GDPR information and I can save information post-closing without worry. Additionally, the initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Nothing. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Greetings K B!

We appreciate you stopping by to share your thoughts. Your experience means a lot to us - it's wonderful to know our features are making a difference for you, particularly our 24/7/365 Datasite Assist team and being a secure data room.

We're grateful for your insights and support.

Best,

The Datasite Team

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Review of Datasite’s Due Diligence Platform"
5/5
What do you like best about Datasite Diligence?

Core tasks—uploading, organising, and reviewing—are frictionless, while bulk upload, drag‑and‑drop, automated indexing and strong search make large data sets easy to manage. Granular, easy‑to‑administer permissions and a disciplined Q&A workflow keep information flowing to the right people, reduce email sprawl, and maintain context and accountability throughout the review. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Pricing transparency and flexibility: Total cost of ownership can climb with add‑ons (advanced analytics, redaction volumes, extended user pools). More modular pricing and clearer visibility on incremental charges would help budgeting. Review collected by and hosted on G2.com.

Response from Emily Ehlers of Datasite Diligence

Hi there! Thanks so much for sharing your five-star review of Datasite! We were so pleased with the level of detail you included. Very glad to read that you find it frictionless to populate and manage the data room, and that Q&A's been valuable to your team. You raise good points about pricing, and while we strive to build features and products that maximize your investment, questions about additional costs are certainly valid. Your sales rep will be best positioned to explain, and help you manage. Again, really glad you've experienced reliability and ease with features like Redaction, Q&A, and search. We appreciate your business, and we look forward to serving you and your teams again soon. Warmly, The Datasite Team

Muskan A.
MA
Muskan A.
Team Lead
Mid-Market (51-1000 emp.)
"Secure and efficient platform for smooth data work"
4.5/5
What do you like best about Datasite Diligence?

This software is extremely user-friendly and secure. I particularly appreciate its interface, which makes navigation and usage feel intuitive. Additionally, it excels at document management, making the process highly efficient. It has significantly contributed to speeding up the due diligence process and has made quality control checks much faster. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

When using it for the first time, it can be a bit tricky and takes some time to get the hang of. I think some training would be helpful. It also tends to lag occasionally, especially when working with large files. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Muskan,

We appreciate you taking the time to provide your experience. We're thrilled to hear the ease of use and speeding up the deal-making processes. We understand how our robust platform and features may feel a little tricky for first-time users - this feedback has been relayed to our product team for how we may improve and expand our guided setups.

We're always here to listen, and we thank you for sharing your feedback.

Best,

The Datasite Team

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Effortless Document Preview, Easy To Navigate Folders, But Large Files Can Be Frustrating"
4/5
What do you like best about Datasite Diligence?

Viewing a document by simply hovering over the title with your mouse instead of opening the document in a new tab. This helps a lot when you are looking for certain details quickly, such as the parties to an agreement or contract. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

At times, when i click on a document to open in a new tab, it does not open and gives me an error message. I then have to download the document on my desktop and open it. This generally happens with large documents. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for sharing your experience with Datasite Diligence. It is great to hear how much the document preview feature supports your work, especially when you are moving quickly through large volumes of files. Being able to check the essentials without breaking your rhythm is exactly the kind of efficiency we aim to deliver.

We appreciate your feedback on the occasional error message when attempting to view a document in a new tab. We have passed this note along to our Product team. They continually review user feedback to guide enhancements, and insights like yours help our efforts in providing the premier dealmaking experience.

Thank you again for choosing Datasite and for offering such thoughtful perspective. We are glad the platform is saving you time in a fast-moving practice, and we look forward to supporting your future deals.

Best,

The Datasite Team

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Datasite - The VDR That Is A Cut Above The Rest"
4/5
What do you like best about Datasite Diligence?

As opposed to other document hosts and data sites, Datasite is extremely easy to navigate and use. The process of uploading/downloading documents across the various projects I work on is seamless. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

There aren't any distinct flaws in the Datasite Diligence platform. The only issues I have encountered in the past (which have since been rectified with continued use) are long download times and random crashes during upload/download. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello, and thanks for letting us know how things are going.

We're always glad to hear from users like you - we appreciate your time and love hearing how easy it is to navigate and use.

Thank you for choosing Datasite!

Best,

The Datasite Team

John H.
JH
John H.
"Streamlined Interface with Easy Setup, Some Navigation Challenges"
4.5/5
What do you like best about Datasite Diligence?

I find the Datasite Diligence Virtual Data Room incredibly easy to use, addressing numerous challenges effectively. The streamlined functions and good display are standout features for me, making the platform very user-friendly. Additionally, I appreciate the superior user interface, which enhances my overall experience. The product’s pricing was a significant factor in motivating my team to switch from our previous software, and I'm impressed by how painless the initial setup process was. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I think it can be hard to navigate. You should be able to drill down folders 20 times very quickly and use AI to tell it what to do. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello, John,

Thank you for taking the time to share the many features you enjoy about Datasite Diligence, including the pricing.

We appreciate your honest perspective about "drilling" down a deep folder structure needing to be easier. This feedback has been shared with the relevant Product team.

Once again, thanks for your time and sharing your thoughts to help us grow.

Best,

The Datasite Team

Thanos P.
TP
Thanos P.
"Exceptional UX and 24/7 Support in VDR"
4.5/5
What do you like best about Datasite Diligence?

I like that Datasite Diligence Virtual Data Room offers a distinctive user experience and a smooth upload, view, and reviewing process. It's pretty handy that they have 24/7 chat agents to help out with everything from simple to complex issues. I find the user experience valuable for everyday use among many users. The chat agents are not just AI chatbots but real people who solve issues on time, which is super useful. I've also noticed the document format converter and translator features, which are great. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I haven't faced any hard times with the platform. Someone could argue the pricing which is definitely more expensive. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hello Thanos,

Thanks so much for sharing your experience with us! We’re thrilled to hear that our 24/7/365 Datasite Assist team has been there when you needed support - it’s all about making sure help is always within reach. It’s also great to know that features like our document converter and translations are adding value to your workflow.

We appreciate you being part of our community!

Best,

The Datasite Team

Ofir Y.
OY
Ofir Y.
"Streamlined Data Management with a User-Friendly Interface"
4.5/5
What do you like best about Datasite Diligence?

I like the simple and easy-to-understand UI of Datasite Diligence Virtual Data Room. The Search function is quite handy, and the New files screening and download features add great value. All these features provide flexibility and shorten the time I need to spend getting the right data at the right time. The initial setup was quite easy for me. Given the choice, I would choose Datasite Diligence Virtual Data Room as my first choice. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

I haven't used the Q&A for a long time as it was not easy to use. May have been improved since then. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Ofir,

We love hearing Diligence is your top pick! We continue to add enhancements to our search functionality so users like you can find what you need.

We appreciate your honesty and have passed your feedback along to the relevant Product team. We now offer a similar questions feature in Q&A, helping the Answer team identify identical and similar questions, along with the option to copy the answer and any linked content. Please check out our integrated Q&A tool for your next deal and let us know your thoughts.

We appreciate your continued support and feedback.

Best,

The Datasite Team

Nouman A.
NA
Nouman A.
International Tutor
Mid-Market (51-1000 emp.)
"Secure, User-Friendly Platform for Managing Confidential Documents"
4/5
What do you like best about Datasite Diligence?

Datasite Diligence offers a very secure and proper, well-organized platform for the management of confidential documents during project collaboration. I like and appreciate how easily documents can get uploaded and categorized and how control is given to access the files, which makes this reliable and user-friendly. The permission of audit trails in settings makes it simpler to keep an eye to ensure data integrity and protection. The interface is modern, user-friendly, and easily adaptable and can be implemented easily so that new users can navigate without much training. I appreciate the quick document search function and availability of support for customers, which makes the system more reliable and leads to frequent use. This gives confidence to the users that their sensitive information is always secure and can be accessible instantly when needed. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

Datasite Diligence is the most powerful and secure platform, but I noticed sometimes there is a factor of delay while processing the large volume of documents. Some of the user access settings and detailed permissions can make it a little complex to configure for new users. The system logs out automatically after being inactive for a short period, which sometimes interrupts the workflow. Pricing is a little high compared to other virtual room solutions, which makes it less ideal for smaller projects, startups and organisations with limited budgets. Review collected by and hosted on G2.com.

Response from Brit Boorman of Datasite Diligence

Hi Nouman,

It's always great to hear from our users, so thank you for your comments. We continue to invest and enhance key features our of product you enjoy, such as search, our 24/7/365 Datasite Assist team, security, and more!

Your feedback is helpful and we've made sure to share it with the relevant product teams. Please note, we've recently made incremental improvements to how documents are processed, which increases the speed for availability whether it's a large files or many files.

It's our goal to empower dealmakers with the premier technology needed to move confidently through the deal lifecycle. Please reach out directly about charges to ensure we are getting you maximum value on your investment.

We’re grateful for your feedback and your time.

Best,

The Datasite Team

G S.
GS
G S.
"User-Friendly but Some Features Need Improvement"
3/5
What do you like best about Datasite Diligence?

I find Datasite Diligence Virtual Data Room quite user-friendly and easy to navigate. I like how it has developed to show where things are more easily, and I appreciate the panes along the left which are very helpful. I also like how things open in a new tab. Review collected by and hosted on G2.com.

What do you dislike about Datasite Diligence?

There are annoying things appearing like the preview of a document is useless as it never loads and has made the system slower. The pie chart in the corner as well is not helpful and gets in the way. Review collected by and hosted on G2.com.

Response from Sydney Ashmore of Datasite Diligence

Hello, and thank you for sharing your feedback on Datasite Diligence! We're glad to hear that you have simplified your document storage and management, and have benefited from our full-document translation feature. It's also great to know that you have appreciated the platform's innovation over the years, as our aim is to continuously optimize processes in an increasingly complex transactional landscape.

We appreciate you flagging the delays in loading you've experienced when previewing a document. This type of specific feedback helps us identify and address any technical concerns that impact your workflow.

Regarding the pie chart in the corner, this is our project visualizer feature, and we understand it may not be useful for everyone. Good news: you can easily turn it off by clicking the vertical ellipses icon, selecting "Learn more," and then clicking "Remove project visualizer."

Thank you for your partnership with Datasite. We're committed to continuously improving your experience and look forward to supporting your future projects.

Best,

The Datasite Team