--- title: Dataroid Reviews meta\_title: 'Dataroid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Dataroid works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 102 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Dataroid Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Dataroid's **exceptional customer support** , highlighting quick and helpful responses that enhance their experience. [(17 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1797016&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Dataroid, enabling efficient insights and seamless team collaboration. [(14 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1798875&qs=pros-and-cons#reviews) Users value the **real-time insights** from Dataroid, enhancing customer experience and data-driven decision-making seamlessly. [(12 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1799007&qs=pros-and-cons#reviews) Users value the **robust analytics capabilities** of Dataroid, empowering data-driven decision-making effortlessly and effectively. [(11 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1797156&qs=pros-and-cons#reviews) Users value Dataroid's **helpful customer support** , which consistently addresses needs and enhances overall operational efficiency. [(9 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1798491&qs=pros-and-cons#reviews) Users face **technical limitations** in Dataroid, hindering customization and access to essential features for agile marketing. [(5 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1799225&qs=pros-and-cons#reviews) Users find the **missing features** in Dataroid limiting, particularly the need for more engagement tools and functionalities. [(5 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1798780&qs=pros-and-cons#reviews) Users find the **dashboard usability and data visibility limitations** hinder their experience with Dataroid's efficiency. [(3 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1796638&qs=pros-and-cons#reviews) Users face **integration challenges** with Dataroid, hindering access to crucial features and causing operational inefficiencies. [(3 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=2509615&qs=pros-and-cons#reviews) Users find the **limited features** of Dataroid restrictive, especially the cap on event attributes affecting analytics depth. [(3 mentions)](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=2415542&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Dataroid ##### 1. Customer Support Users commend Dataroid's **exceptional customer support** , highlighting quick and helpful responses that enhance their experience. [ See 17 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1797016&qs=pros-and-cons#reviews) See Related User Reviews ![Yusuf Metin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Metin Y.") YY Yusuf Metin Y. Enterprise (\> 1000 emp.) 5.0/5 "The Best Way to Gain Valuable Insights Into Your Customers" What do you like about Dataroid? Dataroid has transformed our customer experience by providing powerful customer journey analytics, real-time reporting, and actionable insights. It en ![İnci .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "İnci .") İ İnci . Enterprise (\> 1000 emp.) 5.0/5 "Dataroid reviews" What do you like about Dataroid? I have nothing negative to say about Dataroid. If you're looking to enhance your channels, they are always there to support you. Whenever you make a r ##### 2. Ease of Use Users appreciate the **ease of use** of Dataroid, enabling efficient insights and seamless team collaboration. [ See 14 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1798875&qs=pros-and-cons#reviews) See Related User Reviews ![Yusuf Metin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Metin Y.") YY Yusuf Metin Y. Enterprise (\> 1000 emp.) 5.0/5 "The Best Way to Gain Valuable Insights Into Your Customers" What do you like about Dataroid? Dataroid has transformed our customer experience by providing powerful customer journey analytics, real-time reporting, and actionable insights. It en ![İnci .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "İnci .") İ İnci . Enterprise (\> 1000 emp.) 5.0/5 "Dataroid reviews" What do you like about Dataroid? I have nothing negative to say about Dataroid. If you're looking to enhance your channels, they are always there to support you. Whenever you make a r ##### 3. Insights Users value the **real-time insights** from Dataroid, enhancing customer experience and data-driven decision-making seamlessly. [ See 12 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1799007&qs=pros-and-cons#reviews) See Related User Reviews ![Yusuf Metin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Metin Y.") YY Yusuf Metin Y. Enterprise (\> 1000 emp.) 5.0/5 "The Best Way to Gain Valuable Insights Into Your Customers" What do you like about Dataroid? Dataroid has transformed our customer experience by providing powerful customer journey analytics, real-time reporting, and actionable insights. It en ![Alihan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alihan G.") AG Alihan G. Mid-Market (51-1000 emp.) 4.5/5 "Dataroid helps us create personalized experiences" What do you like about Dataroid? We are a ride-hailing app which means creating contextual engagement touchpoints for our users is one of the most important things for us. Dataroid ##### 4. Analytics Users value the **robust analytics capabilities** of Dataroid, empowering data-driven decision-making effortlessly and effectively. [ See 11 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1797156&qs=pros-and-cons#reviews) See Related User Reviews ![Yusuf Metin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Metin Y.") YY Yusuf Metin Y. Enterprise (\> 1000 emp.) 5.0/5 "The Best Way to Gain Valuable Insights Into Your Customers" What do you like about Dataroid? Dataroid has transformed our customer experience by providing powerful customer journey analytics, real-time reporting, and actionable insights. It en ![Alihan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alihan G.") AG Alihan G. Mid-Market (51-1000 emp.) 4.5/5 "Dataroid helps us create personalized experiences" What do you like about Dataroid? We are a ride-hailing app which means creating contextual engagement touchpoints for our users is one of the most important things for us. Dataroid ##### 5. Helpful Users value Dataroid's **helpful customer support** , which consistently addresses needs and enhances overall operational efficiency. [ See 9 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1798491&qs=pros-and-cons#reviews) See Related User Reviews ![Kağan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kağan K.") KK Kağan K. Mid-Market (51-1000 emp.) 5.0/5 "Great API & Customer Service" What do you like about Dataroid? As a software engineer, managing and using digital analytics channels through APIs is very important to me, especially since I don’t use the interface CA can a. Enterprise (\> 1000 emp.) 5.0/5 "improved user experience" What do you like about Dataroid? Dataroid has significantly improved user experience design by taking a data-driven approach. Being able to track the real-life performance of our UI/U ### 5 Cons or Disadvantages of Dataroid ##### 1. Limitations Users face **technical limitations** in Dataroid, hindering customization and access to essential features for agile marketing. [ See 5 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1799225&qs=pros-and-cons#reviews) See Related User Reviews ![İnci .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "İnci .") İ İnci . Enterprise (\> 1000 emp.) 5.0/5 "Dataroid reviews" What do you dislike about Dataroid? Just one thing. When we developed new events and attributes, there is a limit for it. For one event, we only have 50 attributes. Sometimes, for advanc ![Buse B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buse B.") BB Buse B. Mid-Market (51-1000 emp.) 5.0/5 "We did successful works, the team is supportive and skillful" What do you dislike about Dataroid? The system may not let us to modify something depends on our needs because of some technical limitations ##### 2. Missing Features Users find the **missing features** in Dataroid limiting, particularly the need for more engagement tools and functionalities. [ See 5 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1798780&qs=pros-and-cons#reviews) See Related User Reviews ![Ayhan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayhan A.") AA Ayhan A. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive Analytics and Powerful Engagement with Dataroid" What do you dislike about Dataroid? There really aren't any downsides, in my experience. However, I would appreciate seeing more engagement tools available. ![Ilkin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilkin M.") IM Ilkin M. Enterprise (\> 1000 emp.) 4.5/5 "Great tool for communication with user in almost all levels, and tracking data gathered." What do you dislike about Dataroid? There are sometimes missing steps in some flows. ##### 3. Dashboard Issues Users find the **dashboard usability and data visibility limitations** hinder their experience with Dataroid's efficiency. [ See 3 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=1796638&qs=pros-and-cons#reviews) See Related User Reviews ![Engin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Engin Y.") EY Engin Y. Enterprise (\> 1000 emp.) 5.0/5 "We can monitor all the data I need through a single platform" What do you dislike about Dataroid? Based on our experience, we haven’t come across any aspects of Dataroid that we found unfavorable. We understand that every customer has unique needs ![Sevda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sevda D.") SD Sevda D. Enterprise (\> 1000 emp.) 4.0/5 "Manager" What do you dislike about Dataroid? Panel is not user friendly. Some data's are not clarified ##### 4. Integration Challenges Users face **integration challenges** with Dataroid, hindering access to crucial features and causing operational inefficiencies. [ See 3 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=2509615&qs=pros-and-cons#reviews) See Related User Reviews ![Şimal Su A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Şimal Su A.") ŞA Şimal Su A. Enterprise (\> 1000 emp.) 5.0/5 "Deeper Customer Insights" What do you dislike about Dataroid? As a bank we have to use on premise version of Dataroid, because of this we cannot use some vital features like "User Path" without customized integr ![Semra D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Semra D.") SD Semra D. Mid-Market (51-1000 emp.) 5.0/5 "Easy way to increase customer interaction in Mobile App" What do you dislike about Dataroid? Date limited exported data and integrated segments. ##### 5. Limited Features Users find the **limited features** of Dataroid restrictive, especially the cap on event attributes affecting analytics depth. [ See 3 mentions ](https://www.g2.com/products/dataroid/reviews?filters%5Bsentiment_snippet%5D=2415542&qs=pros-and-cons#reviews) See Related User Reviews ![Yusuf Metin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Metin Y.") YY Yusuf Metin Y. Enterprise (\> 1000 emp.) 5.0/5 "The Best Way to Gain Valuable Insights Into Your Customers" What do you dislike about Dataroid? Dataroid's functions are not always fast enough. These slow operations can sometimes cause operations to be interrupted. Features such as Audience and ![İnci .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "İnci .") İ İnci . Enterprise (\> 1000 emp.) 5.0/5 "Dataroid reviews" What do you dislike about Dataroid? Just one thing. When we developed new events and attributes, there is a limit for it. For one event, we only have 50 attributes. Sometimes, for advanc ![Nazlıcan Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nazlıcan Y.") NY Nazlıcan Y. Digital Sales and Growth Supervisor Enterprise (\> 1000 emp.) 8/10/2023 "I can see the works I create with Dataroid quickly and in detail, which is very satisfying." 4.5/5 What do you like best about Dataroid? I like that they respond quickly to our questions and are interested. Review collected by and hosted on G2.com. What do you dislike about Dataroid? Dataroid has nothing that I don't like. sometimes unexpected problems arise, but we also solve them Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? It enables us to make customer communications and customer follow-up faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign TS Tolgar S. Digital Marketing & CRM Manager Cosmetics Enterprise (\> 1000 emp.) 12/14/2022 "User Friendly Digital Data Analytics Tool" 4/5 What do you like best about Dataroid? Easy usage: Platform is really simple to use. If you are familiar with the digital tools, you can easyly figure out where and what to use. Customer Service: Sometimes, even the platform is not capable for our demands, customer service teams always try to find out another way to support your needs. Even this means extra operational hours for them, they give their time to do that. And of course after your need send to product development them, tool is updated to solve your issue. Review collected by and hosted on G2.com. What do you dislike about Dataroid? Lookback window period is so short. It may be solved thanks to your own CRM system, however it is sometimes crucial to act fast due to digital marketing's agile ecosystem. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? We wanted to see some extra metrics in platform's reportin section. Team escalated our needs to product development team. During this period, client support team got metrics we wanted to see from their backend and each week they created manual reporting to send weekly reports. Review collected by and hosted on G2.com. Show More 10/6/2023 Current UserValidated ReviewerSource: Organic ![Semra D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Semra D.") SD Semra D. Product and Business Development Manager Mid-Market (51-1000 emp.) 8/3/2023 "Easy way to increase customer interaction in Mobile App" 5/5 What do you like best about Dataroid? User friendly panel , setting push and in-app mesages easily and rich UI options Review collected by and hosted on G2.com. What do you dislike about Dataroid? Date limited exported data and integrated segments. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? Enabled us to reach the user without new development. For example carpusel in-app mesagges Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Mehmet Can B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehmet Can B.") MB Mehmet Can B. Digital Banking | Data Analytics Manager Enterprise (\> 1000 emp.) 6/5/2023 "Added value for customer analytics in digital banking apps" 5/5 What do you like best about Dataroid? The overall flexibility backed up by actual customer data gives way to successful business cases. Review collected by and hosted on G2.com. What do you dislike about Dataroid? Some frontend bugs and difficulties integrating certain capabilities take too much time and effort. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? Dataroid helps carry out funnel analysis of critical subproducts and helps target certain audiences that translates into high conversion rates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Ahmet T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmet T.") AT Ahmet T. Assistant CX Manager Enterprise (\> 1000 emp.) 12/15/2022 "What do we accomplish with the help of Dataroid?" 5/5 What do you like best about Dataroid? I am a product manager with more than 5 year of experience in both physical and digital customer experience. Our scrum team manages the data analytics and engagement platform Dataroid to better understand every individual customers experience and take real-time actions. İşCep has more than 10 M active users and with the help of Dataroid we track that huge amount of data. And the best of all is to be able to take action at the rigth moment when users need help. Review collected by and hosted on G2.com. What do you dislike about Dataroid? Dataroid provides a great tool. But, offers very limited advice about what to do with this tool. Best practice could be shared more often. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? Dataroid solves data tracking problems, provides custom reports about critical metrics. Best of all it provides inapps to inform, to guide and to help our users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ST Seray T. Enterprise (\> 1000 emp.) 6/12/2023 "Track Customer’s Journey" 4.5/5 What do you like best about Dataroid? To be able to monitor customer movements, which we cannot follow with our own logs under normal conditions, together with Dataroid. Review collected by and hosted on G2.com. What do you dislike about Dataroid? Especially in the prod environment, data flows can be late, which makes analysis difficult. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? Normally, we could not follow in which step our customers drop. As a bank, this extremely important to sell our product. With Dataroid, we can create funnels for every product and make analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ET Ecem T. Product Owner Banking Mid-Market (51-1000 emp.) 12/2/2022 "I can track all the data I need through a single platform." 5/5 What do you like best about Dataroid? I use it to analyze the behavior of retail banking customers within the mobile application and website. In particular, I can track interaction KPIs, examine user paths, and get insights into customer behavior. These features nurture both the product development and customer experience team. Of course, I can get these data from different tools, but having real-time data allows me to take quick action. Review collected by and hosted on G2.com. What do you dislike about Dataroid? So far, so good. During my experience, there hasn't been a feature that I didn't like in Dataroid. I believe that every customer's needs will vary. End-user behavior may also differ in each period. In this context, the product should always be open to improvement. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? SDK integration is fast and straightforward. It enables us to monitor the analytical data of all our digital channels on a single platform and to see customer behavior. It also allows us to track performance marketing campaigns. We can analyze which customers we gained from which campaign and see the subsequent conduct of these customers. Shortly you can reach the customer's journey from start to finish. These data also support our decision-making. It lets us interact with the customer at the right time with its notification and in-app pop-up features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") IB Verified User in Banking Small-Business (50 or fewer emp.) 1/20/2023 "User Friendly Analytic Module" 5/5 What do you like best about Dataroid? The analytics module helps us understand customer behavior in the app. I can also follow customer paths to analyze bottlenecks. Thanks to the autocapture feature, I can easily see the user footprint in the application. Also the engagement module is a perfect way to create a target and interact with them! Review collected by and hosted on G2.com. What do you dislike about Dataroid? The custom event attributes is not listed in user paths and funnels. But they try to fix this :) Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? When the autocapture feature is turned on, there was too much feed about the device screens. We reported this to the company and they disabled these page feeds from the config. The user path steps shortened so we can track paths more easily. Review collected by and hosted on G2.com. Show More 1/23/2023 Current UserValidated ReviewerSource: Organic EB Ersan B. MarTech Executive Enterprise (\> 1000 emp.) 1/18/2023 "Cosumer focused, responsive team!" 4.5/5 What do you like best about Dataroid? Customer experience and customer focus is great with dataroid team. I really do enjoy working with them. Review collected by and hosted on G2.com. What do you dislike about Dataroid? If i have an account using both web and mobile applications integrated, I can't select everyone as audience and pick different links for notification actions (such as web link and deep link) - would love to have this feature. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? Keeping track of every aspect of my digital products and communications such as digital metrics, notifications etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GG Gökhan G. Marketing Communications Specialist Mid-Market (51-1000 emp.) 12/18/2022 "The rapid progress of the integration process made our work easier." 5/5 What do you like best about Dataroid? It is very fluent for us that it has a very simple panel structure to use. Dashboard and events features enable us to make effective analysis. Review collected by and hosted on G2.com. What do you dislike about Dataroid? The future of the A/B testing process will eliminate the negative aspect. Review collected by and hosted on G2.com. What problems is Dataroid solving and how is that benefiting you? digital analytics and customer engagement platform that helps you improve customer engagement in my opinion Review collected by and hosted on G2.com. 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