The G2 on Dataroid

Dataroid Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users benefit from responsive customer support that aids them quickly in using Dataroid effectively. (8 mentions)

Users value Dataroid for its real-time insights, enabling swift decision-making and optimized customer journeys. (7 mentions)

Users find Dataroid's helpful engagement features essential for understanding customer interactions and enhancing conversion rates. (6 mentions)

Users value the real-time insights from Dataroid, enhancing decision-making and optimizing customer journeys effectively. (6 mentions)

Users value the effective audience engagement features of Dataroid, leading to improved user experiences and marketing strategies. (4 mentions)

Users value the comprehensive monitoring and analytics capabilities of Dataroid, enhancing strategies and user experience significantly. (4 mentions)

Users value the powerful customer insights from Dataroid, enhancing our understanding and optimization of user journeys. (4 mentions)

Users find the short data storage period and technical limitations hinder comprehensive analysis and customization options. (2 mentions)

Users report missing steps in flows and inadequate data storage, limiting deeper analysis and insights. (2 mentions)

Users experience technical limitations with Dataroid, hindering necessary modifications and real-time action capabilities. (2 mentions)

Users find the complex configuration of Dataroid to be challenging, making the setup and usage less intuitive. (1 mentions)

Users find the complex structure of Dataroid can be challenging, impacting their overall experience at times. (1 mentions)

Users express concerns about the duration of data visibility on Dataroid's dashboard, needing further improvement in this area. (1 mentions)

Top Pros or Advantages of Dataroid

1. Customer Support

Users benefit from responsive customer support that aids them quickly in using Dataroid effectively.

See 8 mentions

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Zumrud A.

Enterprise (> 1000 emp.)

5.0/5

"Useful engagement features, and attentive CS"

What do you like about Dataroid?

We use their engagement features a lot and they are working well for us. CS is also really helpful

Baran B.

Enterprise (> 1000 emp.)

4.5/5

"Pleasant experience and great customer service"

What do you like about Dataroid?

I do like how integrated Dataroid is and their simultaneous data providing. As a user that uses Dataroid every day, I see their improvements according

2. User Insights

Users value Dataroid for its real-time insights, enabling swift decision-making and optimized customer journeys.

See 7 mentions

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Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dataroid"

What do you like about Dataroid?

Using Dataroid has significantly improved our funnel optimization process. The platform's powerful analytics allowed us to identify bottlenecks and op

Engin Y.

Enterprise (> 1000 emp.)

5.0/5

"We can monitor all the data I need through a single platform"

What do you like about Dataroid?

We leverage this tool to understand how retail banking customers interact across our website, online banking platform, and mobile app. It plays a vita

3. Helpful

Users find Dataroid's helpful engagement features essential for understanding customer interactions and enhancing conversion rates.

See 6 mentions

See Related User Reviews

Zumrud A.

Enterprise (> 1000 emp.)

5.0/5

"Useful engagement features, and attentive CS"

What do you like about Dataroid?

We use their engagement features a lot and they are working well for us. CS is also really helpful

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dataroid"

What do you like about Dataroid?

Using Dataroid has significantly improved our funnel optimization process. The platform's powerful analytics allowed us to identify bottlenecks and op

4. Insights

Users value the real-time insights from Dataroid, enhancing decision-making and optimizing customer journeys effectively.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dataroid"

What do you like about Dataroid?

Using Dataroid has significantly improved our funnel optimization process. The platform's powerful analytics allowed us to identify bottlenecks and op

Engin Y.

Enterprise (> 1000 emp.)

5.0/5

"We can monitor all the data I need through a single platform"

What do you like about Dataroid?

We leverage this tool to understand how retail banking customers interact across our website, online banking platform, and mobile app. It plays a vita

5. Audience Engagement

Users value the effective audience engagement features of Dataroid, leading to improved user experiences and marketing strategies.

See 4 mentions

See Related User Reviews

Zumrud A.

Enterprise (> 1000 emp.)

5.0/5

"Useful engagement features, and attentive CS"

What do you like about Dataroid?

We use their engagement features a lot and they are working well for us. CS is also really helpful

Ahmet burak O.

Enterprise (> 1000 emp.)

5.0/5

"Empowering Real-Time Engagement with Deep User Insights"

What do you like about Dataroid?

Since we started working with Dataroid, we've been able to analyze user behavior in our mobile app much more deeply. With digital footprint tracking a

6. Capabilities

Users value the comprehensive monitoring and analytics capabilities of Dataroid, enhancing strategies and user experience significantly.

See 4 mentions

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Ahmet burak O.

Enterprise (> 1000 emp.)

5.0/5

"Empowering Real-Time Engagement with Deep User Insights"

What do you like about Dataroid?

Since we started working with Dataroid, we've been able to analyze user behavior in our mobile app much more deeply. With digital footprint tracking a

Esma K.

Enterprise (> 1000 emp.)

5.0/5

"A great digital analytic tool with an amazing customer succes team..."

What do you like about Dataroid?

The easy to use panel allows our teams to produce valuable insights and actions that align with our strategies. Also, Dataroid has many features that

7. Customer Insights

Users value the powerful customer insights from Dataroid, enhancing our understanding and optimization of user journeys.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dataroid"

What do you like about Dataroid?

Using Dataroid has significantly improved our funnel optimization process. The platform's powerful analytics allowed us to identify bottlenecks and op

Engin Y.

Enterprise (> 1000 emp.)

5.0/5

"We can monitor all the data I need through a single platform"

What do you like about Dataroid?

We leverage this tool to understand how retail banking customers interact across our website, online banking platform, and mobile app. It plays a vita

Top Cons or Disadvantages of Dataroid

1. Limitations

Users find the short data storage period and technical limitations hinder comprehensive analysis and customization options.

See 2 mentions

See Related User Reviews

Mervenur Y.

Mid-Market (51-1000 emp.)

5.0/5

"Dataroid helps us leverage our data to unleash potential of users' behaviour on our app"

What do you dislike about Dataroid?

Data storage for user profiles is 15 days therefore we can not analyze further data. If it were at least 30 days, it would be more meaningful to inspe

Buse B.

Mid-Market (51-1000 emp.)

5.0/5

"We did successful works, the team is supportive and skillful"

What do you dislike about Dataroid?

The system may not let us to modify something depends on our needs because of some technical limitations

2. Missing Features

Users report missing steps in flows and inadequate data storage, limiting deeper analysis and insights.

See 2 mentions

See Related User Reviews

Ilkin M.

Enterprise (> 1000 emp.)

4.5/5

"Great tool for communication with user in almost all levels, and tracking data gathered."

What do you dislike about Dataroid?

There are sometimes missing steps in some flows.

Mervenur Y.

Mid-Market (51-1000 emp.)

5.0/5

"Dataroid helps us leverage our data to unleash potential of users' behaviour on our app"

What do you dislike about Dataroid?

Data storage for user profiles is 15 days therefore we can not analyze further data. If it were at least 30 days, it would be more meaningful to inspe

3. Product Limitations

Users experience technical limitations with Dataroid, hindering necessary modifications and real-time action capabilities.

See 2 mentions

See Related User Reviews

Murat Y.

Mid-Market (51-1000 emp.)

5.0/5

"Comprehensive and user-friendly,"

What do you dislike about Dataroid?

Real-time action capabilities could be improved further.

Buse B.

Mid-Market (51-1000 emp.)

5.0/5

"We did successful works, the team is supportive and skillful"

What do you dislike about Dataroid?

The system may not let us to modify something depends on our needs because of some technical limitations

4. Complex Configuration

Users find the complex configuration of Dataroid to be challenging, making the setup and usage less intuitive.

See 1 mentions

See Related User Reviews

Murat A.

Small-Business (50 or fewer emp.)

4.5/5

"I have been using Dataroid for 6 months and I think it is a very useful platform."

What do you dislike about Dataroid?

It has a somewhat complex structure, which can be challenging at times.

5. Complex Querying

Users find the complex structure of Dataroid can be challenging, impacting their overall experience at times.

See 1 mentions

See Related User Reviews

Murat A.

Small-Business (50 or fewer emp.)

4.5/5

"I have been using Dataroid for 6 months and I think it is a very useful platform."

What do you dislike about Dataroid?

It has a somewhat complex structure, which can be challenging at times.

6. Dashboard Issues

Users express concerns about the duration of data visibility on Dataroid's dashboard, needing further improvement in this area.

See 1 mentions

See Related User Reviews

Engin Y.

Enterprise (> 1000 emp.)

5.0/5

"We can monitor all the data I need through a single platform"

What do you dislike about Dataroid?

Based on our experience, we haven’t come across any aspects of Dataroid that we found unfavorable. We understand that every customer has unique needs

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Neslihan Zeynep G.

Digital Analytics Manager

Enterprise (> 1000 emp.)

7/25/2025

"Thanks to Dataroid , we increase our sales."

5/5

What do you like best about Dataroid?

Engagement moduls in Dataroid are very useful, userfriendly and various. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Customer success team in Dataroid are extremely talented group of people when there is a problem the team provide effective solutions immediately. Review collected by and hosted on G2.com.

Hikmet F.

Digital Channel Management - Product Owner

Mid-Market (51-1000 emp.)

7/31/2025

"Decent tool for product analytics"

5/5

What do you like best about Dataroid?

We can create our own dashboards in an adhoc manner and we love the

speed. The implementation was also quick which I liked. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

There isn’t anything we don’t like about Dataroid Review collected by and hosted on G2.com.

Ilkin M.

Junior Product Owner

Enterprise (> 1000 emp.)

5/23/2025

"Great tool for communication with user in almost all levels, and tracking data gathered."

4.5/5

What do you like best about Dataroid?

Being able to access some essential data without accessing local database. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

There are sometimes missing steps in some flows. Review collected by and hosted on G2.com.

Zeynep A.

Project manager

Enterprise (> 1000 emp.)

11/2/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Dataroid Platform Review"

4/5

What do you like best about Dataroid?

Dataroid is a very useful platform where we can track the digital footprints of our users. One of the features that we use most is the funnel creation area, which shows where exactly our users left the transactions. From the user paths field, we can see other screens to which the transactions are linked.

The energy, sincerity and interest of the Dataroid team are wonderful. We have been working with them for almost 1 year and we are very satisfied. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

I think one of the new features that can be developed on the platform is the A/B testing area. Being able to perform this test will help us gain a lot of insight and enable us to change our designs based on data.

Also, it is crucial to monitor rising or falling rates on the platform. The fact that alarm systems do not yet exist causes us to detect critical situations manually. Review collected by and hosted on G2.com.

Hacer G.

Customer journey expert

Small-Business (50 or fewer emp.)

7/29/2025

"Ing turkiye review"

5/5

What do you like best about Dataroid?

Dataroid helps us to track our customer and non customers digital footprint Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Sometimes historic data is not the same for the same date Review collected by and hosted on G2.com.

Mervenur Y.

Product Manager

Mid-Market (51-1000 emp.)

11/26/2024

"Dataroid helps us leverage our data to unleash potential of users' behaviour on our app"

5/5

What do you like best about Dataroid?

Dataroid user panel is a user-friendly panel therefore most of the time we can understand how a specific feature is benefited by ourselves. This leads us to use panel more and more day by day for further occasions. If we don't understand or if there occurs further questions, we can consult to customer support team at any time and they reply quickly. Also the integration process is quick and autocapture feature makes the integration process quite easier. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Data storage for user profiles is 15 days therefore we can not analyze further data. If it were at least 30 days, it would be more meaningful to inspect the data. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

We can easily see the drop-offs from the significant funnels almost immediately thanks to real-time data. And we can target this data by creating customized scenarios for them to complete the specified funnels.

We also use it as analytics tool by analyzing how a specific screen/function is used, how many time it is visited by customers etc. This allows us to find reach and frequency values for any event occured on the app. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

8/3/2025

"Dataroid Collaboration"

5/5

What do you like best about Dataroid?

Dataroid has a team which consist of helpful and hard working people. Everything you need to solve can be solved by this team. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Actually i don't have any reason to dislike them. Review collected by and hosted on G2.com.

Yagmur K.

Digital Marketing Expert

Enterprise (> 1000 emp.)

7/24/2025

"very useful tool"

5/5

What do you like best about Dataroid?

the best about Dataroid is tracking data easily and clearly Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Dataroid is enough for our job function. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/31/2025

"enhanced filter options to understand your users and their journey"

4/5

What do you like best about Dataroid?

enhanced filter options to understand your users and their journey Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

I haven't been using long enough to see it Review collected by and hosted on G2.com.

Ali A.

Product Data Scientist

Small-Business (50 or fewer emp.)

5/23/2025

"Professional consulting support"

5/5

What do you like best about Dataroid?

The consultants are very professional and experts in their fields. We can reach Fatma and Alperen anytime we want, and they provide the support we need instantly. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

There is too much IT cost. Having events come pre-defined would greatly ease user companies. Review collected by and hosted on G2.com.