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DataPacket Reviews & Product Details

DataPacket is a leading global player in the field of dedicated servers, providing state-of-the-art technology for all workloads, an unparalleled network, and an approach centered around their clients' needs. DataPacket's stock features over 3000 dedicated servers with unshared 10–200GE uplinks located in 62 data centers across six continents. To ensure low-latency & reliable data delivery, they operate a strong network with direct access to 16 TOP transit providers and over 300 private peering partners. Uniquely, DataPacket's skilled L2-L3 in-house support engineers, available in real-time 24/7 via phone, email, online chat, or Slack, are ready to help you solve any issue directly. No chatbots, no tickets bouncing around for days.

Seller

Datacamp Limited

Discussions

DataPacket Community

Languages Supported

English

Overview by

Šimon Rybišár (Sales Director at DataPacket)

Pricing

Pricing provided by DataPacket.

AMD Ryzen 5 7600

Starting at $164.00

1 server Per Month

AMD Ryzen 9 7900

Starting at $209.00

1 server Per Month

View More Pricing Information

Top-Rated Alternatives

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DataPacket Media

DataPacket Demo - Aggregated traffic overview

Monitor and evaluate your bandwidth usage.

Concise overview of your DataPacket servers.

Detailed server information and management tools.

DataPacket Demo - Instant server delivery

Choose in real-time from hundreds of specifications currently available.

Customize your DDoS protection.

Manage your active subscriptions and make payments conveniently.

DataPacket Reviews (31)

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Verified User in Higher Education

Enterprise (> 1000 emp.)

7/6/2020

"Frankfurt datacenter is down for 3 hours and no real support"

0/5

What do you like best about DataPacket?

network was very good and support team was responsive but service in very bad in 2020, network issues and bad support Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

bad support

network issues

high price

bad managments Review collected by and hosted on G2.com.

Response from Šimon Rybišár of DataPacket

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Dear customer,

we are truly sorry for your negative experience. First of all, we truly apologise for any inconvenience the outage has caused for you. I am sure you can see now or will be able to see in future, that an outage like this is a rarity with us, not a usual occurrence.

We have kept all of our customers in the loop about the outage but I assume by "real support" you mean resolution, which, unfortunately, came only after 3 hours.

After the incident, we have reached out to all of our customers, that were affected by the Frankfurt outage and provided both support and compensation based on our SLA. We understand, that the outage affected many businesses but we did our best to act as quickly as possible, and we did take several steps to avoid similar situations from happening in future.

We would like to assure you, that we do take this matter seriously and would like to get in touch with you to see, where exactly you feel we have failed you support-wise. Thank you.

Best regards,

Simon

Sales Director at DataPacket.com

Verified User in Computer Games

Small-Business (50 or fewer emp.)

9/24/2019

"Fast, powerful, stable and affordable"

5/5

What do you like best about DataPacket?

Working with the DataPacket team is great. They have a great attention to detail, and are very customer-focused. They tailored their offering to our exact needs. Any questions we have are very quickly answered by their skilled team. Billing is very easy to understand: there are no hidden surprises.

The dedicated servers themselves are extremely robust - we haven't had any issues.

We love the unmetered 10 Gbps ports. Their PoPs are spread around the world, allowing us target our primary audiences with ease.

Their new Client Panel is feature-rich and a delight to look at. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

There is nothing I dislike about DataPacket :) Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

8/2/2019

"Fast affordable infrastructure grade hosting"

4/5

What do you like best about DataPacket?

Fast, quick provisioning, good locations, good tech support. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Feature requests: web-based IPMI console (console only, other IPMI functions can still require VPN), two factor auth (SMS at least and Yubikey would be nice too), ability to share stuff to others with other logins (to delegate access to other admins in our organization). Another huge plus but not required is PoPs in harder to access regions like South America, Africa, and Australia. Those regions have a shocking poverty of high-bandwidth infrastructure grade cloud options that are well-run and secure. Review collected by and hosted on G2.com.

Recommendations to others considering DataPacket:

If you need a lot of bandwidth colocated close to carrier hotels, this option offers it at a far more reasonable price and with better performance than most cloud providers. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Bandwidth cost of conventional cloud providers for permanent infrastructure presence. Europe has OVH as a strong presence in this market but other continents/regions have far fewer options. Major cloud providers like Amazon, Google, and Microsoft offer high bandwidth high performance networking but they charge way way too much for it. Their markup on bandwidth is generally quite insane. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

10/23/2019

"DataPacket - very professional and efficient"

5/5

What do you like best about DataPacket?

Very professional and effective experience with their employees. They solved each query within a minimum time, so it took me less than 2 days from querying to realization of the dedicated server hosting solution. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

So far so good, there is nothing I would emphesise as dislike. Review collected by and hosted on G2.com.

Recommendations to others considering DataPacket:

Ask anything you want, their employees are always on your service with fast and accurate answers. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

I am using DataPacket's dedicated server for hosting IPTV software panel. I got exactly what I needed for continuous service toward end users, as their servers are 100% scalable, equipped with industry-leading hardware. Review collected by and hosted on G2.com.

Borislav B.

Managing Director

Information Technology and Services

Small-Business (50 or fewer emp.)

11/14/2019

"Easy, convenient and reliable service."

5/5

What do you like best about DataPacket?

- excellent coverage in Europe and North America

- latest generation servers

- excellent internet connectivity

- convenient administrative application Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

There is nothing to dislike of using Datapacket. Review collected by and hosted on G2.com.

Verified User in Photography

Small-Business (50 or fewer emp.)

1/15/2020

"TOP CUSTOMER SERVICE, TOP SERVERS AND STABILITY!!"

5/5

What do you like best about DataPacket?

- excellent coverage in Europe

- Very performant servers

- excellent internet connectivity Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Maybe a little bit expensive but high quality Review collected by and hosted on G2.com.

Response from Ondrej Matousek of DataPacket

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Many thanks for leaving your review. We really appreciate it!

P.S. Our network currently spans 3 continents and we continue to expand our coverage by opening new locations worldwide.

Anton B.

Senior Person who does everything :D

Information Technology and Services

Small-Business (50 or fewer emp.)

4/25/2018

"Great services and hosting stability"

5/5

What do you like best about DataPacket?

Even when they have exact hardware out of stock, they do provide better hardware, until they'll replenish stocks. Stability is also at highest SLA, atm it's 100.0% for our case. Renting servers since January 2018. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Really... not much... everything is ok.

Sometimes they do scaring offers, but this is only offers (Like they offer to get better CPU for your server for higher price) but this is mostly because they don't really see why you use server and what resources you're really in need. Review collected by and hosted on G2.com.

Response from Barbora Škeříková of DataPacket

edit

Thank you, Anton, for the excellent review related to your experience with us. We are sure companies looking for a dedicated server provider will find your recommendations useful.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

8/14/2018

"Fantastic for high bandwidth servers throughout the world"

5/5

What do you like best about DataPacket?

They've been able to turn up last-minute capacity for us with ease. The network has been reliable without any issues in the over year we've used them. Their team has been easy to communicate with. When working with them on an UDP fragmentation ACL they were flexible on making the appropritae ACL Δ to meet the requirements of our application. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

We haven't had any major disruption so I can't speak to anything we've disliked about working with DP. Review collected by and hosted on G2.com.

Daniel R.

Small-Business (50 or fewer emp.)

4/24/2018

"Excellent company! Professional and customer-oriented. Highly recommended!"

5/5

What do you like best about DataPacket?

I was looking for a dedicated server and found the offer with a good price-performance ratio. I did not know the company until then, but decided to give it a try and I was not disappointed, everything works great, so far there have been no problems.

About the company, I can say that they are very attentive and have an incredible service. They are very professional, did an amazing job and work very hard to make you satisfied. A company from which other companies can learn!

I'm a very satisfied and I recommend everyone to try their offer. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

So far, there have been no problems, and there is no disappointment. Review collected by and hosted on G2.com.

Response from Barbora Škeříková of DataPacket

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Daniel, many thanks for your recognition. We will do our best to keep you satisfied!

Verified User in Entertainment

Small-Business (50 or fewer emp.)

5/2/2018

"10 out of 10! Speed, Customer Service, And Top Notch Servers"

5/5

What do you like best about DataPacket?

Datapacket are able to deliver content to our customers any where in the world, We get ultra low latency worldwide, and we have clients who can watch from our European servers in Australia, Thailand, Singapore.

We have had 0 downtime and 0 issues since we started using datapacket. Review collected by and hosted on G2.com.

What do you dislike about DataPacket?

Nothing, ill use this box to tell you how much we like them! They are awsome! Review collected by and hosted on G2.com.

Recommendations to others considering DataPacket:

If you use ovh,online or worldstream i would highly suggest checking out datapacket. Nikol and her team have been so much help and nothing is to much trouble for them. Review collected by and hosted on G2.com.

What problems is DataPacket solving and how is that benefiting you?

Low Latency, 0 Packet loss, Content Delivery Worldwide. Review collected by and hosted on G2.com.

Response from Barbora Škeříková of DataPacket

edit

Many thanks for the excellent rating and review. We appreciate it!