# Paperless Forms Reviews **Vendor:** Datahex **Category:** [Food Safety Management Software](https://www.g2.com/categories/food-safety-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 22 ## About Paperless Forms Food manufacturing teams need a simple way to collect data — without slowing production or risking compliance. Paper forms and spreadsheets create errors, missing records, and unnecessary stress when audits come around. And teams are left wondering if the data they need will actually be there. Paperless Forms by Datahex helps teams confidently move away from paper. With simple, field-ready digital forms, you can collect standardized data and retrieve records instantly The approach is straightforward: Digitize your existing forms, standardize how data is captured, and access records instantly when auditors ask. As manual processes disappear, compliance gaps close. Audits get easier. And your team can stay focused on production instead of paperwork. Ready to see it in action? Start a free trial or book a demo. ## Paperless Forms Reviews ### 1. Exceptional Paperless Forms for Food Safety Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Paperless Forms?** The Paperless Forms system core design is strongly aligned with a food safety management system mindset. The Datahex Paperless team is highly professional and a pleasure to work with. **What do you dislike about Paperless Forms?** Overall, the Paperless Forms are user-friendly. We are currently at a stage where production team members proactively request forms on their own initiative because the system has worked well for them. However, we have observed some potential user-related issues, such as freezing and glitches that can result in data loss when switching iPads. **What problems is Paperless Forms solving and how is that benefiting you?** Paperless Forms consistently updates their system, and each relevant update has enhanced its functionality for our processes. Examples include new form features, improved form editing capabilities, and fixes addressing glitches and lag. ### 2. The solution we needed to catalyze change and standardization across our network. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy A. | Director of Quality Assurance, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Paperless Forms?** We happened upon Paperless through an Expo at the SQFI Conference and decided to give it a try. Ultimately, we were looking to update our recordkeeping and paperwork processes through the digitization of key records, and we weren’t disappointed. The team at Datahex assisted with the transition and the entire process allowed us to rethink the way we capture data. The setup and form development were straightforward and easy for our team members to master, becoming citizen developers in their own rite. The software gave us the tools to combine multiple forms and reduce the overall burden of paperwork and recordkeeping. Since we are a multi-site operation, the software supported standardization; a goal we’d be striving toward for some time now. Even after the initial setup, we continue to receive lighting-quick support if assistance is needed or concerns are raised. David Da Silva has been a tremendous asset to our team and implementation. Employees of all levels of the organization using the software have applauded the ease of use. The desktop interface is user friendly and permits multiple staff members to work on the same form simultaneously. This saves quite a bit of time for us since some of our documents had to pass over no less than four desks before being filed away. The form tag capability and employee access configurations help ensure only necessary documents are visible to employees based on their role in the organization. Additionally, employees enjoy having the ability to have procedures at their fingertips and the training and acknowledgement functions are very useful. The review process is more efficient with the data validation tools that are programmable and built into the software. Our sites that have converted to paperless no longer need to haul wagons of records to conference rooms for audits. We can even share documents through a controlled access protocol. Our audit processes have improved and we’re just starting to explore the PowerBi reporting capabilities which are very exciting for those involved in data trending. Overall this has been a great tool for achieving our food safety and quality goals, and we look forward to implementing it at additional sites. **What do you dislike about Paperless Forms?** From our experience, some areas of improvement could be as follows: • Ability to perform calculations between previous rows on dynamic tables • Ability to trigger certain fields to autogenerate form tags • I would like to see some advanced procedural signoff capabilities through either the software or via PowerBi access to be able to look at a given employee and see training and signoff dates. **What problems is Paperless Forms solving and how is that benefiting you?** It solves and supports our efforts for standardization, reduces the burden of paper forms in an ever-increasing environment for accurate and concise documentation, and allows us to extract and analyze data for trending improvements. ### 3. Great program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Paperless Forms?** I can review forms more frequently for clients who are located in a remote area. **What do you dislike about Paperless Forms?** Not sure there is anything that I dislike. **What problems is Paperless Forms solving and how is that benefiting you?** I can review forms in real-time assisting my clients in completing forms as I am their food safety consultant but can't be there in person all the time. It allows me to verify more frequently as opposed to a couple times a year during an on-site visit. I can easily share the documents with CFIA making it easy to prepare for audits. ### 4. Intuitive platform that is very relevant and effective at all levels of business management. **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline B. | Conseillère pour les fromageries, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Paperless Forms?** the ease of implementation, the autonomy it provides to teams in a company, the ease of use **What do you dislike about Paperless Forms?** The difficulty in accessing the Help Center, the fact that support is only available via chat, and the limitation of client access by a number of licenses, even though this is the sales format of most comparable applications. **What problems is Paperless Forms solving and how is that benefiting you?** I also use the tool at a more important level, up to establishing inventories and billing from paperless records. This allows for better management for companies. In terms of quality, the options are very interesting and allow for effective quality management and especially the autonomy of employees. Before, quality controllers spent hours validating "unfilled" documents and managing cleanings, now everything is done autonomously by the teams. The quality controller is assigned to value-added tasks. ### 5. Paperless Is a great tool for Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa Q. | QA Manager Site Vineland NJ, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Paperless Forms?** The Paperless Forms Program allows me to monitor all documents as infomration is being put into them throughout the day. We no longer have to wait until paper forms are turned in to catch and address problems. The forms also allow the employees to receive instant feedback on whether items are in Spec or not so they can fix problems before they get out of hand. It is also eaier to find and seach up document archives when looking for past documentation. **What do you dislike about Paperless Forms?** The only negatives I can give are that when you have poor internet and wifi conenctions it can be hard to use the system. **What problems is Paperless Forms solving and how is that benefiting you?** The System allows me to access documents when I need to. it is also streamlining how we document information and allowing for better tracking and correction. ### 6. Simplified document management! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael O. | Gestionnaire, Conformité des programmes de sécurité alimentaire (corporatif), Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Paperless Forms?** The controls are simplified, easy to use and prevent almost 100% of document management errors by the workforce. What's more, Paperless offers managers simplified document management and allows us to easily analyze data in PowerBi. Customer support is very fast. We use Paperless in over 25 plants every day. The Paperless help service makes it easy to implement forms. **What do you dislike about Paperless Forms?** Paperless has no weaknesses. The company is always in a process of continuous improvement. As a customer, Ideas for optimization arise sometimes. and our requests for added functionality are developed to our delight. **What problems is Paperless Forms solving and how is that benefiting you?** Reduced document management errors by workers, reduced oversight by food safety and quality supervisors, and reduced document verification and archiving time. Uniformity of data enables predictive analysis of data and reduces the reoccurrence of non-compliance. ### 7. Effortless and Paperless: A User-Friendly Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Paperless Forms?** Easy to use, elimination of paper filing and the alert of frequency to complete the records. **What do you dislike about Paperless Forms?** No downsides with Paperless, it's been a great software since we've implemented. **What problems is Paperless Forms solving and how is that benefiting you?** Since the day we've implemented Paperless, supporting documentations requested by our CFIA inspector was effortlessly and help manage to complete records within the frequency. ### 8. Practical application for document management and ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Emilie P. | Coordonnatrice HACCP/SQF, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Paperless Forms?** The transition from paper to paperless in the factory was done gradually and efficiently without any notable issues. All our production control and quality control documents have been on Paperless for several years now. The quick archiving of documents saves us a lot of time; no more need to file everything. It is easy to program a document so that what we want to validate is automatically validated and what is non-compliant is visually easy to trace. It is easy and quick to modify and implement a change on a document. Very easy to consult old documents or search for information in the documents. Users find it easy to navigate the application and documents, regardless of their comfort with computers. Quick responses from customer service. Extremely convenient to be able to display the application and documents in other languages to facilitate user understanding. Paperless WEB (in development): Different very practical displays that can be modified as needed to facilitate use depending on the device used. Allows freedom on the device used for document completion. Presence of practical filters for displaying documents on the work desktop. Practical function for task planning. **What do you dislike about Paperless Forms?** We have had issues with data loss in the documents. The synchronization problems of the application are more prevalent on older devices; we need to uninstall/reinstall the application to solve the problem, sometimes at the risk of losing data. We frequently experience slowdowns or errors when searching for documents on the web page. Despite the quick responses from technical support, we could benefit from more follow-ups (e.g., we send information following a technical issue and are informed that the information is transferred to the IT team, but no follow-up on the situation afterwards). Paperless WEB (in development): We experience synchronization slowdowns, synchronization occurs every time we perform an action (enter/exit a document, create a document). For several seconds to 1 minute, it is not possible to display a document or navigate during this synchronization. We also need to type most of the name of a document for it to appear in the search to display the document. **What problems is Paperless Forms solving and how is that benefiting you?** Allows us to spend more time conducting checks and monitoring on the floor rather than reviewing documentation. Enables more effective sanitation and quality management. ### 9. Paperless is the most friendly user software to implement in food &beverage manufacturing industries **Rating:** 5.0/5.0 stars **Reviewed by:** KAREN S. | QA Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Paperless Forms?** The best thing about paperless is to have access to online data from your desk without worrying about internet or wifi infrastructure on the floor. The syncing system is so fast that you can manage information almost live. **What do you dislike about Paperless Forms?** I don’t dislike any of the things that is available on paperless but some “ num” key words needs to be added: for example, for flow ( l/min and m3/h) or pascal (only have kilopascal). Keywords on unit numbers could be reviewed to cover larger options of units. **What problems is Paperless Forms solving and how is that benefiting you?** The software is the best system for tracking information, execute traceability and collect data to provide information to support your decision making. ### 10. User-Friendly and Intuitive Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Paperless Forms?** Userfriendly; editable; a lot of possible way to use it **What do you dislike about Paperless Forms?** Sometimes it closed by itself when we want to fill a doc (most of the time with the CNCNA) **What problems is Paperless Forms solving and how is that benefiting you?** use of paper; fast; immediate ### 11. overall great **Rating:** 5.0/5.0 stars **Reviewed by:** Laurence D. | Quality Assurance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Paperless Forms?** The software is very well made and easily understood by every employees. The «Help» section is also very well made and I can almost always find the information that I need in just a few clicks. **What do you dislike about Paperless Forms?** There has been a change that (I believe) devalues the plateform. We used to be able to look at archived forms directly on our Ipad. That use to help employees whenever they had a question about a previous day or how to complete a form. **What problems is Paperless Forms solving and how is that benefiting you?** Documentary loss and/or not fully completed document ### 12. Paperless has been our main documentation digital solution for over 10 years! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Paperless Forms?** Paperless has digitized our documents, saving time and improving accuracy, especially in food safety. It has helped keep us audit ready and enhanced our compliance. The tools has a lot of flexibility which give room for each department to to tailor records, audits , checklists & schedules to the specific need. Additionally, the support we receive is fantastic. **What do you dislike about Paperless Forms?** All technologies will have their challenges, and since we have received such great support with this tool over the years, we have a talented base of home grown Superusers to troubleshoot when needed. Additionally, we are pleased that we can have open constructive and responsive discussions about improving the Governance of the tool from an enterprise perspective, which enables us continue to grow with Paperless and generate value from the data we are collecting. **What problems is Paperless Forms solving and how is that benefiting you?** Paperless helps with reducing errors on our record keeping and time stamping record review, while making file retrieval very effortless. Real time data gives us visibility from anywhere to review and see what is happening on the shop floor, while knowing the records are secure. No more lost papers, or running around to collect documents in the morning. We are also able to generate some enterprise view or site specific reporting from forms that are standardized and used at all our sites. This lets us leverage the data to make good decisions with. ### 13. Endless possibilities!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Senior Director, Programs & Regulations, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Paperless Forms?** It enabled our company to have easy access in a click to food safety controls and documentation of over 25 different sites. **What do you dislike about Paperless Forms?** It requires an investment at the beginning to equip our teams at the plants with devices such as tablets to capture data, but the benefices rapidly offset the cost. **What problems is Paperless Forms solving and how is that benefiting you?** There are many! Reduces data capture errors, improving overall compliance. Improves access to data control at the speed of light! Eliminates burden of archiving documents! ### 14. Program allowing excellent real-time and remote monitoring of production data **Rating:** 5.0/5.0 stars **Reviewed by:** Estelle T. | Directrice générale adjointe, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Paperless Forms?** The visual tools allowing the compilation of results, non-conformities, and enabling employees to be informed of the expected results **What do you dislike about Paperless Forms?** The synchronization issues and the use of task scheduling that is not flexible enough. The validation rules that are not always reversible. For example, I can determine a Julian date but I cannot start from the Julian date and return to the current date. **What problems is Paperless Forms solving and how is that benefiting you?** The synchronization issues with my client. My client was about to abandon the product. ### 15. This innovative solution integrates seamlessly into our measurement culture, **Rating:** 5.0/5.0 stars **Reviewed by:** Khaoula A. | Director, Food Safety Programs Comliance, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Paperless Forms?** Paperless allows us to easily share data and controls while streamlining information exchanges with our external partners who adopt this innovative solution. The data is easily accessible and well-organized, enabling real-time analysis of our quality and food safety controls **What do you dislike about Paperless Forms?** This solution offers numerous advantages, particularly for managing a large number of controls in a field that demands high standards of monitoring and verification. One simply needs to ensure excellent network coverage. **What problems is Paperless Forms solving and how is that benefiting you?** Accuracy of information Validation rules to avoid oversights Archiving efficiency Information accessibility Speed of data sharing ### 16. web platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Paperless Forms?** I can sign or correct the records with my computer or even on my cellphone. We can see the files better. **What do you dislike about Paperless Forms?** the fact that I cannot come with my tablet to have a non-conformity signed because my name appears instead of the operator's. I have to open the register on their tablet, the fact that we cannot correct the name in a cell causes us problems when we click by mistake in it. The wrong name appears. **What problems is Paperless Forms solving and how is that benefiting you?** it allows us to have better visibility of all our records. it's easier to find them ### 17. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Renée F. | Directrice assurance qualité usine La Fernandière et Olymel Trois-Rivières, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Paperless Forms?** Access to information at all times, no more archiving to be done, friendly user **What do you dislike about Paperless Forms?** Make available more quickly the items that do not exist **What problems is Paperless Forms solving and how is that benefiting you?** We are in our fifth year of use, and as the years go by, Paperless becomes more functional. For the operational aspect, tasks must be practically pre-chewed, so form creators have access to multiple editions to avoid operational errors. ### 18. really less efficient than the old paperless **Rating:** 0.0/5.0 stars **Reviewed by:** Lise B. | contremaitre, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Paperless Forms?** no paper that's all otherwise nothing works well always have to reconnect **What do you dislike about Paperless Forms?** nothing at all the system has a lot of difficulty staying connected and synchronizing delays us in our signing **What problems is Paperless Forms solving and how is that benefiting you?** nothing ### 19. Easy to learn and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** annie-pier m. | Directrice Qualité, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Paperless Forms?** Ease of use, it's easy for training. Everything is in the same place for tracking. **What do you dislike about Paperless Forms?** The system is sometimes slow when you want to open a web form in the app. **What problems is Paperless Forms solving and how is that benefiting you?** The follow-ups of the forms. ### 20. The ease in document management of records **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Paperless Forms?** It is quick accessibility to the records. To see the entries in real-time. Easy to show the records to the auditor during audits. **What do you dislike about Paperless Forms?** The moment I liked the least is the problem with the web for having accessibility to the registers. **What problems is Paperless Forms solving and how is that benefiting you?** Help in document management with less paper. Help with the efficiency of correcting all records. Help users to properly complete the records. ### 21. Very intuitive use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Paperless Forms?** An easy export of data for trend analysis **What do you dislike about Paperless Forms?** The allocation of paperless licenses is under the control of Datahex. Even though Datahex reacts quite quickly, the possibility should be left to organizations for the reassignment of licenses. **What problems is Paperless Forms solving and how is that benefiting you?** Better document management Ease of finding and sharing documents, it's a huge time saver Use of multimedia tools (photo) that highlight the evidence ### 22. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Paperless Forms?** Use iPad, Use in users' languages possible **What do you dislike about Paperless Forms?** More difficult all the cells (with multiple fields) on documents on a tablet like an iPad **What problems is Paperless Forms solving and how is that benefiting you?** Archiving is the management of paper documents. - [View Paperless Forms pricing details and edition comparison](https://www.g2.com/products/datahex-paperless-forms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A08%3A00+-0500&secure%5Bsession_id%5D=04e6b1b7-0ff8-4c7f-8e95-4cd9b9d73ff6&secure%5Btoken%5D=f126d6215e091e8c6f7a95936e11e1f2d4de51408700a93aea8a3885f73d104b&format=llm_user) ## Paperless Forms Features **Supply Chain** - Incident Reporting **Platform** - Alerts - Documentation - Dashboards - Reporting - Integrations - Safety Checklist **Compliance Management** - Visualization Tools - Secure Communications ## Top Paperless Forms Alternatives - [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) - 4.6/5.0 (237 reviews) - [Jolt](https://www.g2.com/products/jolt/reviews) - 4.4/5.0 (113 reviews) - [SafetyChain](https://www.g2.com/products/safetychain/reviews) - 4.5/5.0 (117 reviews)