I appreciate the direct connection to dedicated contacts at DataGuard, which really facilitates communication. The straightforward solutions they offer are very helpful, and they demonstrate remarkable flexibility. Additionally, I found the initial setup of DataGuard to be very good and well-supported. Review collected by and hosted on G2.com.

Sometimes delayed feedback. Occasionally, responses to inquiries take a bit longer than desired. Review collected by and hosted on G2.com.

Particularly positive about the collaboration with DataGuard is the clear and quick communication, which remains professional and friendly even during stressful phases. I especially appreciate the solution-oriented approach – instead of just pointing out problems, DataGuard always brings in concrete and practical recommendations. Through the competent and structured support, we were able to pass the audit smoothly and successfully. Review collected by and hosted on G2.com.

Only in the customization of some templates and the response time during particularly intense phases do I still see some potential for improvement – overall, however, at a very high level. Review collected by and hosted on G2.com.

The platform is clear and offers all the necessary functions that we need. Review collected by and hosted on G2.com.

Currently, no negative experiences made. Review collected by and hosted on G2.com.

Regular appointments

high professional expertise

very good sparring partners

Implementation of an ISMS Review collected by and hosted on G2.com.

DataGuard platform still a work in progress in some areas (but very customer-oriented improvements) Review collected by and hosted on G2.com.

I appreciate the integrated solution from DataGuard, which makes a complex topic like ISMS easy to understand and accessible. The introductory videos and clear steps helped me gain a good overview. The support, especially from Mirko, was always reliable and helpful. I find the system sophisticated and suitable for beginners. Review collected by and hosted on G2.com.

I think the offered packages after the initial certification must remain attractive. For example, after the setup, the total cost (payable to Dataguard) for software, internal audit, and occasional consulting/audit support should be around a third of what was paid in year 1. This ratio would feel consistent. Review collected by and hosted on G2.com.

Liz is absolutely amazing! She’s incredibly knowledgeable, friendly, and always so responsive and patient with the endless questions our team sends her way each week. The support and expertise from both Liz and Finn have made a significant impact—thanks to their guidance and reassurance, we’ve already implemented several improvements to our data protection compliance. Their constructive, collaborative approach has made a real difference for us. Review collected by and hosted on G2.com.

Nothing at all. We are very happy with the service we receive. Review collected by and hosted on G2.com.

To me, the main value I got out of DataGuard was in the professional services and access to a data protection lawyer whom could ease my way into the role of DPO and becoming acquainted with data protection legislation.

As for the platform, it was good to have a central platform where everything data protection is supposed to go, with workflows around updating the documentation of processing activities, letting the organization take courses and fill in assessments, as well as a place to document incidents. Review collected by and hosted on G2.com.

The platform can be a bit hard to navigate, especially when it comes to how it all fits together. It feels as if you fill in enough information into assessments and documentations to get an overview, but there isn't really that many features to e.g. trace where data comes from and where it goes in the end. Some of the courses could be a bit more polished, as the questions were often ambiguously worded so that even when you knew the answer, you still had to guess the intent behind the questions. Review collected by and hosted on G2.com.

DataGuard provides a strong foundation for managing privacy and compliance, especially around GDPR. The support team is responsive and knowledgeable, and the documentation provided is clear. I’ve noticed improvements in the user interface recently, which shows the team is actively developing the platform — but it still needs further refinement to make daily use smoother and more intuitive. Review collected by and hosted on G2.com.

Despite the progress, the interface still lacks flexibility in some areas and can feel clunky at times. Certain workflows require too many steps, and customization options are limited. It would also be helpful if pricing better reflected smaller business needs or tiered access depending on usage. Review collected by and hosted on G2.com.

I really like the integrated approach combining the DataGuard platform and the competence and professionalism of its consultants. The implementation and integration of the DataGuard platform was really easy and fast and now, we are using the platform daily which is a great success! Our consultant is very knowledgeable, responsive, and proactive in guiding us through complex compliance landscapes like GDPR, the EU AI Act and other frameworks. Review collected by and hosted on G2.com.

Limited document editability of the records of processing activities (PDF-only format) Review collected by and hosted on G2.com.

DataGuard provides a wealth of useful information with regard to security / compliance around ISO 27001. This has been instrumental in our organisation meeting the ISO 27001 standard. Review collected by and hosted on G2.com.

There isn't really anything I dislike about DataGuard. Review collected by and hosted on G2.com.