Working with Datagrail has been a great experience thus far. This company, truly stands out with their dedicated and invested customer support. They are not only your partner, but integrate and feel like a true extension of your team. Understanding the world of privacy is made seamless with DataGrail! Review collected by and hosted on G2.com.

We are still early in implementation - but to date there are no compliants! Review collected by and hosted on G2.com.

Support and Partnership to work on developing the plaform. Review collected by and hosted on G2.com.

Still growing. However, they are addressing this through impeccable support. Review collected by and hosted on G2.com.

DataGrail's user interface is simple and intuitive. The onboarding project plan kept track of deliverables, milestones, and responsible parties so that we could easily assess our progress. And the DataGrail team has been professional, punctual, and an overall pleasure to work with. Review collected by and hosted on G2.com.

At the moment I can't say I dislike anything about DataGrail so far since it's so early in the process. I think onboarding could have been faster, but I think the once-a-week cadence is likely appropriate for most organizations. Review collected by and hosted on G2.com.

At this stage of our launch, the best thing about DG is how dedicated the team is to helping us reach our goals. Review collected by and hosted on G2.com.

I have yet to find a downside to using DG. Review collected by and hosted on G2.com.

DataGrail has been extremely helpful in our privacy / consent journey. Their project management team (shoutout to Thomas) has been amazing in keeping things organized and moving us forward through implementation. Thus far, it's been smooth sailing! Review collected by and hosted on G2.com.

Nothing thus far; we've been implementing with thier project management team and have only run into issues on our side which were unforeseen for this project/implementation. Review collected by and hosted on G2.com.

I like how it is easy to operate the system: deletion or sending the data to the customer.

Also, the Datagrail team is very helpful and fast to respond! Review collected by and hosted on G2.com.

Sometimes the system doesn't complete the deletion of certain account.

Also, I wish that the internal system information was updating automatically, so we wouldn't have to check manually if the customer still has an active subscription. Review collected by and hosted on G2.com.

Highly organized, helpful and efficient onboarding process. Everything was easy to understand, and the DataGrail team helped us implement it quickly. The whole process was smooth, and the DataGrail team was great to work with. Review collected by and hosted on G2.com.

I honestly can't think of any negatives from my experience. Review collected by and hosted on G2.com.

Patrick, our customer success manager, has been awesome. We chat weekly, he helps move me along, and completely understands the daily, weekly challenges of someone in my position. Review collected by and hosted on G2.com.

We were pitched a story that made us assume the data mapping process would be much more automated than it is. It does help us in terms of data entry, but ultimately, we still have to go and gather specific information on our own. Review collected by and hosted on G2.com.

DataGrail is an extremely useful tool, especially because it has helped us to build up an inventory of systems, automate requests for data subjects (which saves us a lot of time). Review collected by and hosted on G2.com.

Overall, I really like DG. I think they could improve it and let the client customize some parameters in the inventory and risk monitor, but overall it's very good Review collected by and hosted on G2.com.

The entire process has been smooth and seamless, and the DataGrail team has been there to help get the product implemented and running. Review collected by and hosted on G2.com.

We are just getting started, but there is nothing to dislike yet. Would love to see DataGrail build out additional privacy and compliance features in the future, but for data discovery, systems inventory, and data subject requests it's been amazing. Review collected by and hosted on G2.com.