--- title: DataGrail Reviews meta_title: 'DataGrail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how DataGrail works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 206 scale: '5' date_modified: '2026-08-01' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # DataGrail Reviews **Vendor:** DataGrail **Category:** [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 206 ## About DataGrail DataGrail is a complete, AI-powered privacy automation platform for privacy, legal, and security teams at the world’s leading brands. Companies like HubSpot, Databricks, Major League Soccer and more choose DataGrail for: → Enterprise-grade consent management → AI-powered data mapping and risk intelligence → Deep integration and end-to-end privacy automation → Industry-best support and privacy expertise Founded in 2018 and now headquartered in San Francisco, CA, DataGrail helps brands eliminate privacy risk, build customer trust, and ensure compliance with ever-evolving regulatory demands. → Automated data mapping, deep discovery, and AI-powered risk insights give you unprecedented visibility into privacy risk across your business. → Automated consent management makes it easy to ensure your site stays compliant with no-code setup, real-time regulation updates, and seamless branded experiences. → Industry-leading automation and 2,400+ integrations come together to help streamline the most complex privacy jobs at any scale and complexity. → Our best-in-class success team acts as an extension of your privacy program, going beyond basic support to provide deep technical and privacy expertise from day 1 to day 1,001. → DataGrail builds cutting-edge AI innovation on a foundation of safety and security at the core, so you can confidently deliver your best in data privacy. DataGrail is an industry leader in data privacy management. A few of our recognitions include: → Recognized in the Gartner Hype Cycle for Privacy, 2022-2025, plus Gartner Market Guide for Subject Rights Requests 2021 and Gartner Cool Vendor in 2020 → Named Leader in IDC ProductScape: Worldwide Data Privacy Compliance Software, 2023-2025 → Named one of the World’s Most Innovative Companies by Fast Company in 2024 → Achieved Top Remote Startup and Top SF StartUp in Built In’s 2025 Best Places to Work ## DataGrail Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of DataGrail, which helps resolve issues swiftly and efficiently. (25 reviews) - Users love the **ease of use** of DataGrail, enjoying its intuitive interface and seamless integration without engineering help. (18 reviews) - Users value the **easy integrations** with DataGrail, enhancing setup speed and improving overall efficiency significantly. (12 reviews) - Users appreciate the **automation capabilities** of DataGrail, streamlining compliance and minimizing manual effort effectively. (9 reviews) - Users find DataGrail's **helpful support** indispensable, ensuring timely assistance and streamlining the user experience effectively. (9 reviews) - Users value the **seamless integrations** and easy setup of DataGrail, which significantly enhance operational efficiency. (9 reviews) - Onboarding (7 reviews) - Problem Solving (7 reviews) - User Interface (7 reviews) - Easy Navigation (6 reviews) **What users dislike:** - Users feel that the **limited customization** options hinder their ability to adapt the tool to specific needs. (7 reviews) - Users face **integration issues** with DataGrail, struggling with limited options and insufficient API support for automation. (6 reviews) - Users find the **manual processes** in DataGrail cumbersome, wishing for improved automation and integration for efficiency. (6 reviews) - Users note the **limited functionality** of DataGrail, highlighting missing features and inadequate API integration for privacy requests. (5 reviews) - Users experience **inefficient workflows** with DataGrail, facing delays and confusion during consent implementation and feature customization. (4 reviews) - Users experience a **lack of integration** that complicates processes and increases manual workload in managing privacy requests. (4 reviews) - Difficult Setup (3 reviews) - Users note **feature limitations** in DataGrail, expressing a desire for more automation and robust reporting options. (3 reviews) - Limitations (3 reviews) - Limited Automation (3 reviews) ## DataGrail Reviews ### 1. Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about DataGrail?** Working with DataGrail's success team has been a great experience. Mallory laid out clear next steps for all parties involved during the implementation process and responded promptly and thoroughly to any questions. **What do you dislike about DataGrail?** We're still in the implementation phase and about to launch, so I haven't run into any issues thus far. **What problems is DataGrail solving and how is that benefiting you?** We've been able to streamline our account deletion and PII request process so that our users can more easily request their information be removed from our systems. ### 2. Out of the box integrations are really good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about DataGrail?** We enabled the integrations with just a few clicks for a number of common platforms including Salesforce. **What do you dislike about DataGrail?** I haven't found anything yet that has been problematic. **What problems is DataGrail solving and how is that benefiting you?** Datagrail is putting us in a position to stay in line with the ever-increasing scope of privacy legislation ### 3. These guys are GDPR pros. Very impressed with their knowledge. **Rating:** 5.0/5.0 stars **Reviewed by:** Gaetano Nino D. | Head of Growth & Demand Gen, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2018 **What do you like best about DataGrail?** Daniel and Earl are AWESOME to work with. They are doing way more than just providing a tool. They really know their stuff - inside and out, like a consultancy that walks you through every step of the process. I was particularly pleased with their ability to adapt to the unique challenges of our business, during my time at Sales Hacker. **What do you dislike about DataGrail?** I wouldn't say I "disliked" anything - but as an early customer (we were one of the first), the DataGrail platform was still evolving and lacked some feature capabilities we were hoping for. That said, the DataGrail engineering team was fantastic in taking our feedback and translating that into sprints for new feature development. **What problems is DataGrail solving and how is that benefiting you?** At Sales Hacker - our partners were high profile brands such as Microsoft, LinkedIn, Adobe, DocuSign and more. We needed a platform and counsel to ensure that our partners felt safe and confident exchanging data with us. The DataGrail team supported us throughout the entire process and went above and beyond to make sure we were compliant with our data management. ### 4. Great Onboarding - Very Attentive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about DataGrail?** I love that Mallory and the rest of the datagrail team were attentive to my needs, quick to respond to all of my questions and basically hand held me through this to get all the integrations done. It was good to have their support during a super busy time. They were also very understanding of my schedule so it was nice to work with a team that was flexible **What do you dislike about DataGrail?** Nothing to dislike, they are a very new company so its nice to have a partnership with them and I'm sure they will keep getting better **What problems is DataGrail solving and how is that benefiting you?** They are helping with our GDPR compliance and making sure that we control our user data. They make the process very simple and easy to set up with well documented support. ### 5. Datagrail Keeps Us Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2019 **What do you like best about DataGrail?** A quick list of the things that make Datagrail great: -Easy and convenient workflow to get a DSR through the finish line. -Awesome and helpful team that has made implementation of the tool an enjoyable process. -Reminders to make sure we are compliant for a 30 day request. -Simple integrations with our systems. **What do you dislike about DataGrail?** The UI is still maturing and adding additional ways to view and process our requests. I'd like to see the option to process more than one email address at a time. **What problems is DataGrail solving and how is that benefiting you?** We are using Datagrail to satisfy our GDPR requests from customers. Datagrail has made this an easy process for our teams from Engineering, Legal and Security. ### 6. Simple Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2019 **What do you like best about DataGrail?** On-boarding DataGrail to applications that I own could not have been simpler. It's very easy as an administrator to respond to data subject requests and process them through all of our systems. **What do you dislike about DataGrail?** No dislikes at this time, have not had any issues **What problems is DataGrail solving and how is that benefiting you?** It is very difficult to confidently process data subject requests as a company that is heavily involved with data collection, aggregation, and usage. ## DataGrail Discussions - [What is DataGrail used for?](https://www.g2.com/discussions/what-is-datagrail-used-for) - 1 comment - [View DataGrail pricing details and edition comparison](https://www.g2.com/products/datagrail/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+03%3A24%3A41+-0500&secure%5Bsession_id%5D=ae71a00d-7a5e-40c0-9751-57621331eda0&secure%5Btoken%5D=583b19fea9fa1fcef6296c9aef0b847fba2da055477250ba5c7c16b9428ba7d5&format=llm_user) ## DataGrail Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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