--- title: DataEQ Reviews meta\_title: 'DataEQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how DataEQ works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DataEQ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by DataEQ but has limited features. Are you part of the DataEQ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! DataEQ specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management. Founded in South Africa in 2007, and headquartered in London, DataEQ continues to expand internationally. Today, the company supports enterprise clients across four continents covering a range of business sectors, including financial services, telecommunications, automotive, and retail. www.dataeq.com * * * Seller [DataEQ](https://www.g2.com/sellers/dataeq) Discussions [DataEQ Community](https://www.g2.com/products/dataeq/discuss) Languages Supported Arabic, German, English, French, Portuguese, Spanish, Swahili Overview by Patrick Gordon (Head of Marketing at BrandsEye) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/dataeq/pricing) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Emplifi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emplifi") Emplifi 4.4/5(382) ](https://www.g2.com/products/emplifi-emplifi/reviews) [ View All Alternatives ](https://www.g2.com/products/dataeq/competitors/alternatives) ## User Insights Average based on 19 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 8/24/2016 "Superb service and accurate information" 3/5 What do you like best about DataEQ? All the in-depth options for analytic reporting, daily reports being sent that allow you to check on your brands and products without having to access the system. Also the overall service provided by BrandsEye team. Review collected by and hosted on G2.com. What do you dislike about DataEQ? It would be wise to incorporate a tool to messure SnapChat since some brands are moving towards that specific social media platform. Review collected by and hosted on G2.com. What problems is DataEQ solving and how is that benefiting you? Real time responses from the audiences of each of the clients social media platforms being tracked. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about DataEQ? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about DataEQ ](https://www.g2.com/products/dataeq/discussions/new) GU Guest User What is DataEQ used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-dataeq-used-for) [ View all Discussions ](https://www.g2.com/products/dataeq/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/dataeq/pricing) DataEQ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-dataeq) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/dataeq-vs-meltwater) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7ec174603caf3802fa878900f1201673/emplifi-emplifi.png "Product Avatar Image") Emplifi 4.4/5(382) [ Compare Now ](https://www.g2.com/compare/dataeq-vs-emplifi-emplifi) ##### ##### DataEQ Features Monitoring & Listening Social Measurement Influencer Identification Data Management & Analysis Sentiment Analysis Social Reporting [ View More Features ](https://www.g2.com/products/dataeq/features) ##### Categories on G2 [Social Customer Service](https://www.g2.com/categories/social-customer-service)[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) ##### Explore More [What freelance platforms maintain consistent performance and contractor quality as a company grows its use from a few hires to hundreds of engagements a year?](https://www.g2.com/discussions/what-freelance-platforms-maintain-consistent-performance-and-contractor-quality-as-a-company-grows-its-use-from-a-few-hires-to-hundreds-of-engagements-a-year)[What are the top-rated tools for real-time business messaging across teams?](https://www.g2.com/discussions/what-are-the-top-rated-tools-for-real-time-business-messaging-across-teams)[Which Acumatica consulting firms have dedicated specialists for manufacturing, accounting, and inventory modules?](https://www.g2.com/discussions/which-acumatica-consulting-firms-have-dedicated-specialists-for-manufacturing-accounting-and-inventory-modules) [What's the top experience management app available](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[Which electronic trial master file systems streamline document revisions and training records across global clinical sites?](https://www.g2.com/discussions/which-electronic-trial-master-file-systems-streamline-document-revisions-and-training-records-across-global-clinical-sites%20)[What's the best mobile marketing platform with audience segmentation that genuinely improves engagement and retention rates?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-with-audience-segmentation-that-genuinely-improves-engagement-and-retention-rates) [Show MoreShow Less](javascript:void(0);)