--- title: DataDome Reviews meta_title: 'DataDome Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 244 reviews by the users' company size, role or industry to find out how DataDome works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 244 scale: '5' date_modified: '2026-07-27' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # DataDome Reviews **Vendor:** DataDome **Category:** [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation) **Average Rating:** 4.7/5.0 **Total Reviews:** 244 ## About DataDome DataDome delivers real-time bot and agent trust management, providing complete visibility and control over all traffic—whether human, bot, or AI. Named a Leader in The Forrester Wave™ for Bot And Agent Trust Management Q2 2026, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic-control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds, allowing legitimate users to pass through seamlessly across websites, apps, APIs, and MCPs. A recognized Leader on G2 across several categories, DataDome stops 20K+ attacks every second, delivering protection that outperforms. ## DataDome Pros & Cons **What users like:** - Users praise DataDome for its **exceptional protection against bot scraping and DDoS attacks** , ensuring a smooth experience. (27 reviews) - Users rave about the **exceptional customer support** from DataDome, feeling it integrates seamlessly with their own teams. (25 reviews) - Users highlight the **exceptional efficiency** of DataDome in managing bots, seamlessly adapting to evolving traffic patterns. (23 reviews) - Users appreciate the **intuitive dashboard** of DataDome, which provides clear visibility into bot traffic and threats. (20 reviews) - Users value the **effective bot protection** of DataDome, enjoying peace of mind and easy implementation for their operations. (18 reviews) - Users find DataDome's **ease of use** exceptional, with seamless setup and an intuitive interface that saves time. (16 reviews) - Users praise the **easy integrations** with DataDome, resulting in a smooth setup and effective protection against threats. (16 reviews) - Users value the **detection efficiency** of DataDome, effectively blocking advanced bot traffic without manual intervention. (14 reviews) - Users find **setup ease** with DataDome impressive, appreciating its intuitive integration and minimal maintenance requirements. (13 reviews) - Bot Detection (11 reviews) **What users dislike:** - Users find the service **expensive** , posing challenges for smaller teams and creating budgetary concerns. (9 reviews) - Users encounter a **complex setup** requiring developer involvement and fine-tuning, which complicates the onboarding process. (7 reviews) - Users report issues with **false alarms** frequently affecting customer experience and requiring tuning for optimal performance. (7 reviews) - Users face significant **access limitations** with DataDome, making management of tenants and data extraction cumbersome. (5 reviews) - Users face **captcha issues** that can lead to a poor experience due to aggressive settings and performance concerns. (5 reviews) - Inaccuracy (5 reviews) - Users find the **integration process challenging** , requiring significant effort and developer involvement for DataDome's setup. (5 reviews) - Limited Customization (5 reviews) - Slow Performance (5 reviews) - Dashboard Performance (4 reviews) ## DataDome Reviews ### 1. Endpoint protection that is customisable and adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Robbie G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about DataDome?** Datadome has a great support team who is thorough, responsive and works with you to find the best solution for each scenario. **What do you dislike about DataDome?** No current downsides in using the service. **What problems is DataDome solving and how is that benefiting you?** Fraud detection and reporting is great, being able to see every attempt on a URL or specifc endpoint, categorised by IP, Country, ISP etc is helpful. Easily able to adjust custom rules as necessary based on business requirements and trading periods. Bots are stopped at the first point of contact allowing a hands off approach to managing the service. ### 2. Best in class bot protection **Rating:** 5.0/5.0 stars **Reviewed by:** DAVID G. | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about DataDome?** DataDome is a “set it and forget it” solution; its simple integration, ease of use and detailed reporting means our team doesn’t have to worry about bot traffic anymore. We no longer have to invest a lot of time or energy into mitigating attacks because DataDome does the heavy lifting for us. Great product, great customer support - the team is always available to help, should we need them. **What do you dislike about DataDome?** Nothing to report at this time, both for support and functionnalities **What problems is DataDome solving and how is that benefiting you?** We were facing different bot-driven attacks, like account takeover, credential stuffing and intensive scraping, and were concerned these could lead to users’ data being leaked. Luckily, with DataDome in place, this is no longer a concern. Our website -- and our users -- are safe in DataDome’s hands. ### 3. Good service and product overall! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about DataDome?** The product is quite user-friendly and easy to set up from a technical standpoint. Overall, it has no or minimal impact on latency and performance. We have been satisfied with Datadome's effectiveness in fighting bad actors. The account managers provide excellent follow-up and generally be responsive to our requirements. The collaboration is good, and we were able to established a shared understanding of mutual needs and will to continually improve. **What do you dislike about DataDome?** The dashboard is quite detailed, and navigating it may require time and expertise. Sometimes, it can be challenging to obtain accurate figures, especially when it comes to key metrics. I regret not having a feedback loop from Datadome to share more about the facets of their evaluation so that we could benefit from these infos sometime afterward. **What problems is DataDome solving and how is that benefiting you?** Datadome mainly helps us detect "automation" and "suspicious behavior" on our platform. It benefits us by preserving our security against diverse attacks against the company to increase our success in a digital environment. ### 4. DataDome excels in protection against scraping and account attacks **Rating:** 4.0/5.0 stars **Reviewed by:** Kieran G. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about DataDome?** DataDome's unwavering commitment to supporting the seamless implementation of their solution is truly commendable. Their continued assistance with customer rules and fine-tuning the system to address any identified issues is invaluable. The intuitive dashboards provide exceptional data visibility, enhancing our control and decision-making processes. The technical teams' responsiveness and approachability are top-notch and they consistently deliver prompt solutions to our requests and concerns. **What do you dislike about DataDome?** One area where DataDome could enhance its offering is by providing more flexibility in serving different responses based on headers. Additionally, fine-tuning user management controls could offer more granularity, improving overall customisation options. **What problems is DataDome solving and how is that benefiting you?** DataDome plays a pivotal role in blocking intensive scraping and credential stuffing attacks. By doing so, it significantly reduces the burden on our internal teams and alleviates the strain on our cloud infrastructure, ultimately leading to improved operational efficiency and cost savings. ### 5. Great solution with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Dmitriy K. | Head of IT/Security, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about DataDome?** We started experiencing an elevated amount of bot traffic and recognized a needed for a new and better solution vs. what we had. Decided to try Datadome. It took us some time to integrate and get it right. The excellent Datadome support team was always there to help. Once implemented, we immediately saw the difference. The solution works. **What do you dislike about DataDome?** The pricing model is not flexible where the traffic volume is bundled with features. This won't work for everyone. Getting a feature will require paying for extra traffic that you may never use. **What problems is DataDome solving and how is that benefiting you?** Datadome reduced the amount of bot traffic protecting data, reducing system load and lowering bandwidth needs. It gives us additional protection and is fairly quick in learning and detecting bots. ### 6. Customizable for unusual use cases; effective product and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about DataDome?** We have a rather unusual use case: instead of needing bot protection on sites that we own, we needed to add bot protection to many different customer sites (that we have essentially no control over) with minimal UX impact. This condition meant we couldn't use many other bot detection and protection strategies, but the DataDome engineers worked closely with us throughout setup and we were able to get their product to work for us the way we were hoping. The protection has worked well and without issue, and conseuqently we're even looking into other ways DataDome can be incorporated into our product. The dashboard is easy to navigate and the false positive rate & CAPTCHAs passed metrics help us to know if and how our customers are being affected. Additionally, the pricing is reasonable and more affordable than many competitors. **What do you dislike about DataDome?** The only con that comes to mind about DataDome is that because of the way their client-side javascript works, sometimes unexpected code conflicts on our customers' sites or ad blockers used by the end user means the invisible bot detection is unable to work. However, the fact that DataDome shows a fallback CAPTCHA if they're unable to invisibly confirm that the end user is not a bot means that even in that edge case, we can be confident that the end user will still be able to access the desired content if they really are a human and that bots will be reliably filtered out. **What problems is DataDome solving and how is that benefiting you?** DataDome provides bot detection and mitigation for one of the features that we offer customers to put on their site. If it wasn't for the DataDome's bot protection and their ability to meet our unusual constraints, we wouldn't have been able to confidently release the feature without concerns of abuse (which would be a negative experience for our customers and also endanger our own systems). ### 7. Effective, best-in-class bot & online fraud protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about DataDome?** DataDome was very easy to install and configure; it was up and running in no time. We are also a big fan of the detailed traffic insights the DataDome dashboard provides, and the ability to control what traffic is flowing. And the support team is outstanding, always ready to help when needed. **What do you dislike about DataDome?** Nothing! Nothing to add at this point... **What problems is DataDome solving and how is that benefiting you?** Prior to implementing DataDome, our site was dealing with scraping and other bot attacks. Those are a thing of the past, which means we have freed up our time and workload, so we can focus on growing our business. ### 8. Hassle free bot detection & management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about DataDome?** DataDome integrated easily into our existing cloud infrastructure to protect us against bot attacks and price scrapers. With a few clicks and a bit of configuration, we were up and running. Support from the team at DataDome has been second to none, with a fast response and helpful team able to resolve any issues quickly. The team are constantly monitoring and adjusting their rules to adapt to changing traffic trends and new attack vectors. **What do you dislike about DataDome?** Noting to report after running DataDome for years. **What problems is DataDome solving and how is that benefiting you?** DataDome is protecting us from bot attacks, which otherwise could increase our infrastructure costs and reduce performance for legitimate customers. ### 9. Worry less with DataDome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about DataDome?** Datadome integrates nicely with our CDN, CloudFront in AWS. Blocking requests at the edge means that bot-attacks have no impact at all on our services that are hosted behind our CDN. My favorite feature in the DataDome console is the Explore-tab that lets you dig into the details of your traffic. It is also very nice for debugging problems related to bot-protection. **What do you dislike about DataDome?** The in-application libraries could receive updates more regularly. **What problems is DataDome solving and how is that benefiting you?** We are regularly targeted in bot-attacks that are big enough to affect the performance of our services. With Datadome, we do not have to worry about this anymore. ### 10. Great service, great support, but not a "set it and forget it" solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about DataDome?** Stability of our infrastructure is much better. For instance, DataDome blocked a DDoS attack 2 days ago that meant no downtime so that I could better enjoy my daughter's birthday. When signing up, I did not realize the benefits of the Threat Research team, but having a researcher available to look specifically at our attacks has made a big difference. The customer service team (and the fact that they have a technical background) has been wonderful. **What do you dislike about DataDome?** DataDome is not completely a "set it and forget it" solution. When problematic traffic is brought to DataDome's attention, they handle it very well. However, unless their algorithms automatically catch the problematic traffic, it still needs to be brought to DataDome's attention for review. Proactive monitoring with human reviews of traffic still needs to be done independently of DataDome. **What problems is DataDome solving and how is that benefiting you?** Greatly minimizes vulnerability scanning, DoS, and general scraping. Also takes a deep look at scraping/spamming attacks that are targeted specifically at our sites. ### 11. Simple implementation & full anti-bot protection that works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about DataDome?** What is most important to us is that protection simply works! We have noticed a really huge improvement in the protection of our website. DataDome easily integrates with the system without the need for major changes in the architecture, which allows for simple, short implementation and gradual activation of protection. In addition, we are aware that traffic to our websites is not redirected or goes through a proxy, which could constitute an additional risk factor, and only the necessary signals are analyzed. Moreover, the precise identification, classification and referencing of bots is really good. The support is very responsive, the contact and involvement of the team is also at a high level. Also the dashboard is very intuitive and easy to use. **What do you dislike about DataDome?** Nothing really to dislike. So nothing to add at this point and nothing to report. The solution is working great for us. **What problems is DataDome solving and how is that benefiting you?** We implemented DataDome over a year ago because we had huge problems with various types of threats related to bot attacks. The implementation was simple, understandable, with great flexibility, excellent support from the DataDome engineering team and suddenly the problems disappeared. We have been operating the DataDome system for over a year and have not had any problem that would impact the business. ### 12. Smart antibot with high degree of customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about DataDome?** Seamless antibot solution with interesting cutomization capabilities Effective dashboard SOC service included Professional services of technical account manager Feedback on false-positive Grey / White bot management In-house captcha technology allowing RGPD compliance **What do you dislike about DataDome?** Mobile integration may be difficult Lack of supervision and intelligent notifications Review on false-negative Princing policy taking malicious traffic into account, with ratchet effect on licence **What problems is DataDome solving and how is that benefiting you?** Datadome enable us to handle sophisticated threats with a limited effort ### 13. Good Anti-Scraping/Bot Detection Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about DataDome?** We have used Datadome for several years and have benefited in particular from the service's anti-scraping technology. The ability to safeguard our company's intellectual property has been the main benefit of Datadome. The analytics and data on the backend are robust but also straightforward. **What do you dislike about DataDome?** Datadome's overall pricing structure is tailored for larger enterprise accounts. It would be advantageous for Datadome to introduce additional traffic and pricing tiers to reach more small to mid-sized users. **What problems is DataDome solving and how is that benefiting you?** Datadome has specifically helped our team safeguard our sites' copyrighted assets. By blocking web scrapers and bad bots, we have been able to reduce the amount of stolen intellectual property by malicious actors. ### 14. Accurate detection & five-star customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about DataDome?** As a previous customer, we selected DataDome for its detection accuracy and engineering performance. We were also a big fan of DataDome’s focus on customer success, and its flexibility to accommodate our use case. Another plus is its ability to handle our massive traffic scale. **What do you dislike about DataDome?** We had no complaints about Datadome. It reached our expectations. **What problems is DataDome solving and how is that benefiting you?** Advertising is our primary source of revenue, and our customers’ ad budgets shouldn’t be spent on bots. DataDome helped us improve the accuracy of our traffic classification, improving advertisers’ trust in our billing processes. ### 15. Datadome has changed the life of our web servers **Rating:** 5.0/5.0 stars **Reviewed by:** Arnaud P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about DataDome?** Datadome made it possible to block robot traffic on our clients' sites. We had tried to develop internal tools without success. With the implementation of Datadome, we were able to focus on our core business while knowing our servers were secure. **What do you dislike about DataDome?** Until now we do not have any complain regarding services provided by Datadome. **What problems is DataDome solving and how is that benefiting you?** We provide internet booking engines for our customers and our server resources were partly used by bots. ### 16. Excellent bot protection for our digital business! **Rating:** 5.0/5.0 stars **Reviewed by:** Salim A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about DataDome?** Excellent reactivity from support team Ease of use Great UI/UX Fast implementation Great documentation **What do you dislike about DataDome?** Improve the custom rules by adding changelogs. Certain suspicious behaviors are detectable and improve alerts for these specific cases. Propose a less expensive business model for specifics digital business. **What problems is DataDome solving and how is that benefiting you?** Datadome help us to detect bots in realtime and to prevent bad traffic to affect our business. The Reporting/Dashboard is amazing and help us to monitore our real traffic activity. ### 17. Datadome Review **Rating:** 5.0/5.0 stars **Reviewed by:** Stéphane P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about DataDome?** When it comes to DataDome, the standout feature for me is the level of protection it offers. It's truly top-notch. Additionally, I'm quite impressed with the support's responsiveness. It's always a plus when you can rely on a helpful support team. **What do you dislike about DataDome?** Nothing particular Datadome is fully complete **What problems is DataDome solving and how is that benefiting you?** DataDome is instrumental in solving two critical problems. Firstly, it effectively mitigates a wide range of attacks on various company websites, enhancing overall security. Secondly, it provides a sense of security for our customers during their online purchases, which is invaluable for building trust and ensuring a safe shopping experience. ### 18. Powerful, Best in Class solution for Bot Detection **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about DataDome?** Datadome gives us protection against modern, crafted DDoS attacks by identifying bots based on more than just IP, headers, and user agents. It allows us to identify and block specific bad bots, to identify and whitelist partners (good/verified bots), and it gives us a way to reduce our exposure to scraping, credential stuffing, vulnerability scanners, etc, while maintaining a low false positive rate. Great product, great support team. **What do you dislike about DataDome?** Datadome does a good job of distinguishing humans from bots, but may be less mature when it comes to identifying legitimate bots that might be partners or customers. This is not so much a criticism as a caution: before you can use the service to block bad traffic, you need to be able to identify and categorize all of your good bot traffic. **What problems is DataDome solving and how is that benefiting you?** bot detection & DDoS prevention. Datadome gives us protection against modern, crafted DDoS attacks by identifying bots based on more than just IP, headers, and user agents. It allows us to identify and block specific bad bots, to identify and whitelist partners (good/verified bots), and it gives us a way to reduce our exposure to scraping, credential stuffing, vulnerability scanners, etc, while maintaining a low false positive rate. ### 19. Mitigating bots and getting a real-time overview of issues of interest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about DataDome?** DataDome is easy to setup and provides an easy way to mitigate bad bots, while providing an overview of what is actually going on in real-time (both for good bots, technical partners and bad bots). We use it daily to get an idea of what automated bots are doing and keep things in check. Also the accuracy has improved over the years since we've started using it, to a point where we can trust it to be highly accurate in distinguishing between bad bots and good (verified) bots. Highly Recommended **What do you dislike about DataDome?** Learning curve was a bit steep a few years ago, but at present is good enough to be a plug and play solution with an easy to learn approach. **What problems is DataDome solving and how is that benefiting you?** Scraping, bad bots, keeping technical partners in check, getting an overview of what's happening on our website ### 20. Effective bot protection for high-volume, multi-platform traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Michał L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about DataDome?** We selected DataDome for the detection accuracy and the capacity to handle our high-volume traffic on both web and mobile. **What do you dislike about DataDome?** We're completely satisfied with DataDome. **What problems is DataDome solving and how is that benefiting you?** DataDome blocks millions of malicious requests (spam, content scraping, credential stuffing, …) to our website and mobile app every day. It mostly works on autopilot, so in addition to the security benefits, we have also realized considerable productivity gains. ### 21. DataDome provides important protection against credential stuffing attacks. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about DataDome?** The solution works as expected. DataDome was flexible and willing to respect our internal company policies and processed during the contract negotiation. They are also quick to respond when we need help. **What do you dislike about DataDome?** There are cases in which the solution requires tweaking to stop new types of attacks. This is of course natural for those types of tools as attackers are learning and evolving their attack strategies. **What problems is DataDome solving and how is that benefiting you?** DataDome is helping us to prevent credential stuffing attacks by detecting the malicious activity on our login end points. It complements our other security controls in early detection of the malicious requests. ### 22. Peace of mind on bots **Rating:** 5.0/5.0 stars **Reviewed by:** Olivier T. | Chief Technical Officer/DSI, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about DataDome?** Reliable protection that remove all axiety on being crawled or attacked. In addition the support and monthly review tends to always improve the detection and so the protection. We sleep better since all our website is protected **What do you dislike about DataDome?** The feature I would love to see is having more history by default in the interface. **What problems is DataDome solving and how is that benefiting you?** It redecue the traffic and so ressources useed on content but mainly stop crawlers that try to scrap our partners prices and offers ### 23. Great technology and solid service for bot traffic blocking at scale **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about DataDome?** Ease of adoption/imtegration of their solution into our SaaS technology and their attention / service when issues arise. **What do you dislike about DataDome?** The level of detail regarding the bots being blocked could be improved, which would help us craft stories to our stakeholders and address sources of bot traffic more effectively. This is a minor concern overall. **What problems is DataDome solving and how is that benefiting you?** DataDome helpsmitigate bot traffic at scale in our enterprise advertiser integrations. We process millions of transactions daily across thousands of online advertisers, and DataDome's service effectively blocks bot traffic and provides us with an endpoint to understand what has been blocked. This helps us protect our customers' investments and ### 24. We are very protected with Datadome **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos V. | IT e-business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about DataDome?** I think the best is the degree of protection given. I like the responsiveness of the support too. **What do you dislike about DataDome?** I think Datadome is not available for Shopify websites. **Recommendations to others considering DataDome:** You have to test Datadome ASAP. **What problems is DataDome solving and how is that benefiting you?** We stopped a lot of attacks on different company websites. We have given security to our customers during their purchases. ### 25. A very good antibot solution **Rating:** 4.5/5.0 stars **Reviewed by:** Vincent F. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about DataDome?** Simplicity of the dashboard The protection efficiency is very good The technical support is quick **What do you dislike about DataDome?** The price is high The low amount of informations on the dasboard Can't extract the full data for forensic The integration on mobile can be difficult **What problems is DataDome solving and how is that benefiting you?** We are getting attacked every month and Datadome protect us from fraud ### 26. Hands-off DDoS protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about DataDome?** We like that DataDome mostly works in the background and blocks attacks without us having to do anything. And if we do need to reach out, we have a dedicated Slack channel for communicating with the support team, which is usually very responsive. **What do you dislike about DataDome?** We have a lot of B2B customers that are using automated systems to access our website (too many to whitelist), and we’d like an easier way to identify those friendly bots. **What problems is DataDome solving and how is that benefiting you?** We were having regular DDoS attacks, which occasionally slowed down the website to the point of making it unavailable for real users. Since we implemented DataDome, we can mostly forget about bot traffic, and we don’t need to worry about attacks impacting the website performance for our customers. ### 27. Turn it on and block bots immediately **Rating:** 4.5/5.0 stars **Reviewed by:** Andrei R. | CTO / Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about DataDome?** It took just a couple of hours to setup the servince and it start protection right away. Plus they have an amazing team that react very fast. **What do you dislike about DataDome?** It tooks some time to properly configure rules so website is not being blocked when engineers open DevConsole. **What problems is DataDome solving and how is that benefiting you?** We had an issue with an automated traffic that resulted in fraud. DataDome helped us to stop it and didn't require a lot of manual configuration. ### 28. We feel secure with Datadome **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about DataDome?** We are happy to have the solution and services from Datadome. Our Ecom sites are secure, and we have stopped receiving the carding attack that we experienced in the past. **What do you dislike about DataDome?** At this moment, I don't have anything that I dislike. **What problems is DataDome solving and how is that benefiting you?** We are using it for Bot protection and handling the carding attack. ### 29. A good low maintenance product that just works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about DataDome?** It's easy to set up and it just works. A lot of the time I end up viewing datadome retroacticely after an attack, since are systems are not impacted. **What do you dislike about DataDome?** None at this time. It functions as expected. **What problems is DataDome solving and how is that benefiting you?** A low maintenance well functioning ddos protection for our cloud environments. ### 30. Datadome has done an amazing job mitigating bot issues for our operation. **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about DataDome?** Their technology is very sophisticated and easy to analyze. **What do you dislike about DataDome?** It would be helpful to be able to track users that are blocked by their IPv4 address when they are only providing us with IPv6. **What problems is DataDome solving and how is that benefiting you?** The main problem Datadome is helping us mitigate is vulnerability scanning and IVT mitigation. ### 31. Exceptional product with matching support **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about DataDome?** DataDome solves the key problem of preventing malicious users from accessing and abusing our platform. **What do you dislike about DataDome?** Nothing. We've had very few problems with DataDome and only one known outage in our 5+ years of working with them. **What problems is DataDome solving and how is that benefiting you?** DataDome helps us prevent users from using and abusing our platform. Prior to using it, we were using a captcha solution, which just didn't do enough. ### 32. DataDome is a good tool to help reduce bot traffic on your site **Rating:** 4.5/5.0 stars **Reviewed by:** Todd B. | Software Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about DataDome?** DataDome is very easy to set up in your system and automatically filters out unwanted bot traffic with minimal oversight from our team. **What do you dislike about DataDome?** Our system has many automated jobs and tasks that get identified as bot traffic by DataDome. These must be configured in DataDome to be ignored by their filtering mechanisms. **What problems is DataDome solving and how is that benefiting you?** DataDome is helping to prevent bots from testing credit card numbers on our site and eliminating other bot traffic on our sites. ### 33. Excellent and resilient Bot defense integration solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Alan J. | Function Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about DataDome?** The powerful AI engine that blocks Bot attacks helps to ensure the security and stability of our platform. Provide consumers with an e-commerce platform trading environment with to make a great customer experience. **What do you dislike about DataDome?** We have no dislikes to report at this time. **What problems is DataDome solving and how is that benefiting you?** After integrating the datadome solution, it can block robot attacks from all over the world, so that the e-commerce platform can be safely protected. ### 34. Great protection from credit card testing bots **Rating:** 5.0/5.0 stars **Reviewed by:** Alek G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about DataDome?** Easy to implement solution. Robust, reliable and affordable. **What do you dislike about DataDome?** Everything is up to our satisfaction. Maybe more flexible pricing tiers will make it even better. **What problems is DataDome solving and how is that benefiting you?** Protecting the website from payment fraud attacks. ### 35. Works as advertised! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about DataDome?** If you're struggling with bot traffic, this is a terrific option. Great product, fantastic service - definitely worth setting up a demo if you are in the market. **What do you dislike about DataDome?** Nothing to add - product has been solid from day 1. **What problems is DataDome solving and how is that benefiting you?** Previously we were pretty wide open an exposed to a lot of scraping, both from crafty customers looking to find rare products, as well as malicious users trying all manner of bot attacks. Datadome has helped. ### 36. Reliable, cost-effective solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2023 **What do you like best about DataDome?** DataDome is very reliable, and we no longer are consumed with worry about bots stealing our data. We’re also very satisfied with the false positive rate; it’s half of the industry standard, a small fraction of a percent. **What do you dislike about DataDome?** At this time, there is nothing to report. **What problems is DataDome solving and how is that benefiting you?** Potential scraping and credential stuffing attacks were causing site instability and driving up our infrastructure costs, and dealing with major attacks could take up days of developer time. Now that DataDome protects our mobile app, website and API against bot-driven threats, our infrastructure costs have been significantly reduced. And the team no longer spends unnecessary hours manually dealing with attacks. ### 37. Very efficient scraping protection **Rating:** 4.5/5.0 stars **Reviewed by:** Xavier S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about DataDome?** The efficiency of the bot detection. DataDome replaced a previous bot protection system which was becoming obsolete, and the difference is huge. **What do you dislike about DataDome?** Nothing, we are fully satisfied with DataDome **What problems is DataDome solving and how is that benefiting you?** We publish and manage business directories in multiple countries on every continent, and our websites were targeted by scraper bots from all over the world. DataDome has reduced our traffic by 40%. So in addition to protecting our proprietary content from theft, it has stabilized our platform (no more outages) and helped us reduce our infrastructure costs. ### 38. Datadome is worth the investment **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about DataDome?** Peace of mind that their technology is securing our DTC experience and our client data **What do you dislike about DataDome?** There is nothing that we dislike about Datadome **What problems is DataDome solving and how is that benefiting you?** keeping client data secure and our site stability ### 39. Easy to implement, great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about DataDome?** DataDome’s solution is very easy to implement. In fact, we went from project start to go-live in just two weeks. Since then, we’ve added the DataDome SDK to protect our app as well. The DataDome team is also great; customer support is always available and ready to help us. **What do you dislike about DataDome?** Nothing to report....................... **What problems is DataDome solving and how is that benefiting you?** We were dealing with scraper bots retrieving ticket prices, which was skewing our performance metrics and putting an unnecessary burden on our infrastructure. Since implementing DataDome, our bad bot traffic has been divided by 3 or 4. We’ve also saved about 10% on our infrastructure costs. ### 40. Powerful, easy to use solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about DataDome?** We love DataDome’s easy-to-use interface and its clear categorisation of requests and risks. The powerful exploration tool helps us determine where requests are coming from. Also, its custom rules management system is likewise easy to use and we appreciate its flexibility. **What do you dislike about DataDome?** Nothing to report, works well for our usage. **What problems is DataDome solving and how is that benefiting you?** We were facing scraping and data theft threats. Since implementing DataDome, we no longer have to worry about these threats or the associated down time. ### 41. Useful and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about DataDome?** Dashboard and the people who it's working there. **What do you dislike about DataDome?** We don't have any complaint but the prices it's not cheap. **What problems is DataDome solving and how is that benefiting you?** It's a good anticrawler and we feel more safety with them. ### 42. Hands-off bot detection **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas T. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about DataDome?** DataDome's advanced machine learning technologies efficiently distinguish bots from humans, and automatically block malicious visitors without intervention from our security team. Additionally, DataDome didn’t require a huge team of experts to get it to work, it was useful out of the box. **What do you dislike about DataDome?** We have no problems to report at this time. **What problems is DataDome solving and how is that benefiting you?** Bots were scraping our company’s database, posing a threat to our profitability. We needed to find a way to limit the access to our data en masse. Since activating DataDome, data scraping has no longer been an issue. ### 43. Full coverage and easy to setup solution with great onboarding staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about DataDome?** - Easy to setup with a lot of integrations capabilities. - On-boarding process streamlined. - Reliable and with minimal maintenance needs. - Non-intrusive compared to the competition. **What do you dislike about DataDome?** Investigations on the root cause of one being blocked can sometimes be tricky with the rules + AI. What could help is an overview on the stack of the applied rules in which priorities. **What problems is DataDome solving and how is that benefiting you?** Mainly scraping attempts but also vulnerability scanning. Overall server stability improved and therefore user experience. It also reduced a lot of the manual work needed by the operations team. ### 44. Easy to implement and use, friendly and knowledgeable team. **Rating:** 4.5/5.0 stars **Reviewed by:** Denis V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about DataDome?** Compared to previously used systems, datadome is very fast and efficient. Having a very minimal performance impact in our website. **What do you dislike about DataDome?** A couple of false positives/false negatives, but the jigsaw captcha is easy enough. **What problems is DataDome solving and how is that benefiting you?** Protection of our ip/data from bot scraping. ### 45. Great product, great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Staff AppSec Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2022 **What do you like best about DataDome?** Our mission is to get creators paid. Datadome helps ensure the security and stability of our platform, empowering us to better defend creators’ ability to make decisions about their creative works. The dashboard has a very instinctual interface and is not filled with a lot of noise. DataDome’s sales engagement team is patient, knowledgeable, and flexible in collaborating to ensure our needs have been met. The team offered priceless support for our launch, as well, going above and beyond to ensure we launched successfully with minimal disruption. **What do you dislike about DataDome?** We have no dislikes to report at this time. **Recommendations to others considering DataDome:** I recommend DataDome for any online business looking for comprehensive, user-friendly anti-bot protection that doesn’t negatively impact website performance and is buttressed by a top-notch support team. **What problems is DataDome solving and how is that benefiting you?** Prior to DataDome, it took a great deal of time, labor, and resources to detect and respond to attacks. DataDome’s partnership has strengthened our defenses, allowing the team to tackle other important priorities. Thanks to DataDome, we’re able to embody and achieve Patreon’s core values and support our mission to get creators paid. ### 46. Live Saver for nonprofit organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim L. | Senior Vice President of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about DataDome?** Our mission is to provide a secure platform for other nonprofits to collect donations. DataDome protects our infrastructure and mission - especially from large-scale automated carding attacks that create high costs for us and our members. DataDome acted for us as a simple one-click solution to protect our infrastructure and nonprofit members from ongoing carding attacks. Their team is incredibly competent and reacts very quickly. **What do you dislike about DataDome?** There is nothing to dislike about DataDome at this time. **What problems is DataDome solving and how is that benefiting you?** Bot attacks, mainly to verify black market credit card data, incurred high costs for our nonprofit members and us. Without DataDome, our platform was sometimes unavailable, requiring considerable manual labor to mitigate ongoing attacks. ### 47. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | DevOps Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2022 **What do you like best about DataDome?** Simple and detailed dashboard. The support team is always available and helpful. Threat prevention is effective and stops a most of the attacks **What do you dislike about DataDome?** We have no issues to report at this time. **What problems is DataDome solving and how is that benefiting you?** Blocking different bot, scrapping and attacks on our website - protecting our sites and reducing load from the servers ### 48. Easy to deploy and very effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about DataDome?** The solution proved both easy to deploy and effective, and the onboarding process was fast. There were no surprises. Everything worked like we wanted, and how we expected it to. **What do you dislike about DataDome?** Nothing to report. Everything is working well. **What problems is DataDome solving and how is that benefiting you?** Bots were clicking ads, driving up costs, and undermining credibility; it’s hard to convince companies to pay you for advertising if a big chunk of the traffic you send their way are bots. Now that DataDome filters out all bad bot traffic, we’ve realized significant time savings and no longer have to deal with click fraud. ### 49. Bot Detection Engine offered by DataDome is awesome to block all automated threats on Realtime basis **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi C. | Cloud Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2022 **What do you like best about DataDome?** DataDome provides me with an intuitive dashboard that obtains traffic information of our web applications protected by its extensive modules. It gives an overview of all current threats that are monitored, associated requests & risk levels of the application. Risk levels are automatically segregated by their comparison protocols on threat requests and average threat traffic. It offers Cloud DDoS protection which prevents all DDoS attacks even before they reach our targetted network. **What do you dislike about DataDome?** Its threat requests can be accelerated through its attack definition whenever there is a sudden change when compared to our average threat requests. Its explorer utility visualizes traffic dimensions such as IP, Location, URL etc to know enhancement features for our web application security. It provides SDK integrations that simplify our coding obfuscation and coupling challenges. **What problems is DataDome solving and how is that benefiting you?** DataDome doesn't require any interventions thanks to its automated bot protection & mitigation features. It has a powerful bot detection engine that automatically performs threat detection, classification and blocking on a real-time basis. Its dashboard gives the status overview of our Endpoint Traffic whether it's protected or not protected. Also, it provides Captcha statistics of our website and comparisons on the hits made by commercial bots and bad bots on a daily basis. It offers extensive reliability by giving insights on protected infrastructure resources, the number of intrusion attempts and the number of active endpoints which are protected by the DataDome engine. ### 50. Reliable KPIs and reduced bandwidth consumption **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about DataDome?** We trust DataDome to take care of any unwanted traffic. The dashboard is clear and understandable, and easily configurable. We also have an excellent relationship with the customer success team, they are responsive and always available. **What do you dislike about DataDome?** Nothing in particular, everything is working well. **What problems is DataDome solving and how is that benefiting you?** We enable our users to make complex price comparisons, and generate qualified leads for our partners. Bots were using our forms to scrape prices for competitive intelligence, which caused our conversion rates to drop and consumed unnecessary bandwidth. But since we implemented the DataDome protection, they are no longer attacking us, and our KPIs are stable and reliable again. ## DataDome Discussions - [Does DataDome protect APIs from bots and automated threats ?](https://www.g2.com/discussions/9343-does-datadome-protect-apis-from-bots-and-automated-threats) - 2 comments, 1 upvote - [View DataDome pricing details and edition comparison](https://www.g2.com/products/datadome/reviews?page=4&source_location=products%23reviews§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+18%3A57%3A08+-0500&secure%5Bsession_id%5D=affca088-99fa-4af0-92c4-83d8c0091639&secure%5Btoken%5D=b0cb911d9c95dbb80faa4cea26aae49889d24e9991260081cf6b74ddca52c9d5&format=llm_user) ## DataDome Integrations - [Amazon CloudFront](https://www.g2.com/products/amazon-cloudfront/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [F5 NGINX Plus](https://www.g2.com/products/f5-nginx-plus/reviews) - [HAProxy](https://www.g2.com/products/haproxy/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) ## DataDome Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Management** - IT Alerting - Network Capacity - Logging - API / Integrations **Bot Detection & Classification - Bot Detection and Mitigation** - Bot Traffic Analytics - Good Bot Identification - Malicious Bot Detection **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Traffic** - Traffic Controls - Network Controls - Traffic Overview **Protection** - Website Protection - Infrastructure Protection **Protection & Mitigation - Bot Detection and Mitigation** - Automated Bot Mitigation - API Abuse Protection - Account Takeover Protection **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Administration** - Dashboard - Scalability - Customization - API / Integrations **Resolution** - Attack Mitigation - Network Monitoring - Security Monitoring - Anomoly Detection - Resolution Automation **AI-Powered Detection & Intelligence - Bot Detection and Mitigation** - AI-Powered Bot Detection - AI Agent & LLM Traffic Management - Adaptive AI Threat Response **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making ## Top DataDome Alternatives - [Arkose Labs](https://www.g2.com/products/arkose-labs/reviews) - 4.7/5.0 (58 reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (611 reviews) - [HUMAN Sightline Cyberfraud Defense](https://www.g2.com/products/human-sightline-cyberfraud-defense/reviews) - 4.5/5.0 (215 reviews)