Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Datadog as a Single Source of Truth for Metrics, Traces, and Logs"
4/5
What do you like best about Datadog?

What I like most about Datadog is that it can act as a single source of truth for our entire stack, helping break down the silos between infrastructure metrics, APM, and log management. During an incident, instead of jumping between three different tools, my team can quickly pivot from a spiked CPU metric to the relevant trace and the corresponding logs in just a couple of clicks. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The learning curve is pretty steep. Since Datadog has expanded into so many areas (Security, CI Visibility, Real User Monitoring), the UI can feel cluttered and overwhelming—especially for new team members. On top of that, the cost of log indexing and retention is a major hurdle. I like the 'Logging without Limits' concept in theory, but the price gap between ingesting logs and actually being able to search them (indexing) forces us to make tough decisions about what data to keep. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"DataDog Delivers Deep, Reliable Visibility Across AWS and GCP"
5/5
What do you like best about Datadog?

We use DataDog primarily for infrastructure monitoring across EC2 instances, EKS clusters, and more. It gives us full visibility into the critical systems we run, mainly on AWS and GCP. “Very functional” is the best way I can describe it, and it consistently provides deep insights into the systems and resources we operate across both services. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

I think the setup can be a bit complex, and you may need an understanding of things like agents. I also feel it would be better if there were an easier way to cover more of the resources, because setting up the agents wasn’t very straightforward. On top of that, there are quite a lot of monitoring services, so it can get overwhelming pretty quickly. Review collected by and hosted on G2.com.

Modi M.
MM
Modi M.
Product Specialist
Mid-Market (51-1000 emp.)
"Essential for Accurate Logging and Issue Resolution"
4.5/5
What do you like best about Datadog?

I use Datadog to check logs and audits, and I appreciate how it shows the timestamps of logs and events, which makes communication with the customer easy and allows our engineering team to fix issues faster. I like the RUM logs and replay sessions because the RUM logs provide an accurate log of success and failures, which helps escalate with the engineering team to fix issues, and the replay session allows us to see how the user interacted with the UI. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The UI seems cluttered at times with too many elements. It might be better if there were organized sections to easily access information. For example, if there are device-specific details, they should be under a section labeled 'device' where all related details and geolocations can be found. Also, it took some time to get a hang of it initially. Review collected by and hosted on G2.com.

Prasanth K.
PK
Prasanth K.
Enterprise Architect | Cloud Transformation Leader | Driving Multi-Cloud Strategy, Solutions | DevSecOps Excellence | Innovation Resilient Infrastructure at Scale
Information Technology and Services
Enterprise (> 1000 emp.)
"Effortless Observability Across Platforms, Services and Integrations for Always-On Reliability"
5/5
What do you like best about Datadog?

Firstly, Its integration capabilities to Hosts (Windows/Linux/mac), Platforms (AWS, Azure which I use, plus GCP etc) and container platforms (Docker, Kubernetes) etc benefits alot of usecases as DD server as a one stop shop. We have support for multiple programming languages to easily publish logs to Datadog directly right form your application code, eliminating any fancy stuff.

We have very reliable feature slike smart health checks and automated test suites so we catch problems before they hit. On-call teams get instant alerts, incident triage, and even automated workflows for triage etc enhance teams to focus fixing issues quickly and stress-free with some readily available first hand information.

Dashboards with visualizations like line, bar, pie, and timeseries charts cater to different use cases—such as applications, infrastructure, and databases—making it easier to monitor performance. DD become an integral part of our daily operations, helping outquickly spot anomalies and simplifying the overall and managing workflows.

Its easy to setup/install/implement agent configuration (Pre designed Installation URL with installation script) doesnt take more than 5mins. Users can readily build dashboards in under 15 mins for prod grade setup. [ In general its just 5mins as publicised by Datadog].

DD do has great customer support but we rarely need that as most of the stuff has documentation and easy to setup or configure. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

In our current context,

As our infrastructure or application footprint grows, storage costs increase proportionally and can become a major expense. If we need to retain data for extended periods, expect those costs to rise even further (so storage necessity is the key).

Just like other platforms, Datadog also offers numerous integrations with third-party platforms like Slack, Microsoft Teams, and Jira. We leveraged on all these channels initially that lead to increased costs, as each integration added complexity and resource usage along with increase complexity implementing them. We had to strip someof them to manage cost and purpose of applications at different environment levels.

There are so many options for same purpose but without proper guidance or complete understanding of that usecase, we may en dup implement more than what is required. So purpose is key here. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Datadog made monitoring easy and effective"
4.5/5
What do you like best about Datadog?

I like Datadog's APMC (application performance monitoring) and logs integration the most. Previously, while investigating an issue, we had to look at metrics, logs, and predictions in different tools, but now all of this is available in one place in Datadog. It helps us with end-to-end tracking in the request flow and makes it easy to correlate logs. The dashboard is very flexible and can be customized according to the team's needs. The alert system is quite useful and can quickly prevent critical issues. Everything for infrastructure and application is available on a single platform. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

In the beginning, understanding the platform completely can be a bit challenging because it offers a lot of features and configurations. As the number of logs and metrics increases, attention needs to be paid to cost management because costs rise rapidly with usage. There is a learning curve for new users to create advanced queries and dashboards. Review collected by and hosted on G2.com.

Jesse S.
JS
Jesse S.
Sr. Product Manager
Mid-Market (51-1000 emp.)
"Insightful Monitoring, Quick Integration"
5/5
What do you like best about Datadog?

I really like how quickly data shows up in Datadog. It's really quick and easy to integrate webhooks with it, and we can search through the results quickly and easily to find examples of integrations working or not working. Being able to dig into API payloads and understand what's causing issues by looking at API responses in Datadog makes troubleshooting a lot easier for me. The ability to build dashboards and metrics to gain insights on our integrations also stands out. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Sometimes, once you have searched for something and it has filtered down to a specific context, it can be difficult to know how to expand the context to include other sources. Review collected by and hosted on G2.com.

Gregory D.
GD
Gregory D.
Cybersecurity, Compliance and Data Protection Officer
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Unified Monitoring (APM) That Accelerates Issue Diagnosis and Incident Resolution"
4.5/5
What do you like best about Datadog?

Datadog brings infrastructure, applications, logs, and security signals together in one place, which makes it much easier to understand what is really happening in an environment and to move quickly from detection to action. The correlation between metrics, traces, and logs is particularly valuable when diagnosing incidents, as it reduces guesswork and speeds up root cause analysis. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

While Datadog is extremely powerful, it can become difficult to control and predict costs in large or rapidly changing environments, particularly when ingesting high volumes of logs, metrics, and traces. Without strong governance and regular tuning, usage can grow quickly and lead to unexpected spend.

In addition, the breadth of features can sometimes feel overwhelming. Teams need time and clear ownership to configure dashboards, alerts, and monitors properly; otherwise, there is a risk of noise, alert fatigue, or under-utilisation of the platform’s capabilities. Review collected by and hosted on G2.com.

CJ E.
CE
CJ E.
Observability Platform Developer II
Mid-Market (51-1000 emp.)
"Empowers Confident Monitoring and Insightful System Analysis"
4.5/5
What do you like best about Datadog?

Datadog is a powerful tool that gives us greater confidence in our company's systems and enhances our ability to detect outages. It offers a wide range of features, most of which we actively use. Datadog provides essential insights into our systems, which helps us investigate problems, identify issues, and monitor performance, these being just a few of the ways we rely on Datadog. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The cost is one of Datadog's biggest drawbacks, there are some products that would be helpful to use but the cost makes them impractical. The cost of Mobile App Testing testing comes to mind as an example for this.

Additionally, we have experienced some frustration due to pricing changes. Our previous SKUs were grandfathered, but we were eventually required to switch to the newer, more expensive SKU pricing. Review collected by and hosted on G2.com.

Auroshikha D.
AD
Auroshikha D.
Developer Support Specialist
Computer Software
Enterprise (> 1000 emp.)
"Granular Insights with Interactive Filters and Time-Saving Search"
5/5
What do you like best about Datadog?

The granularity offered by the platform. The interactive filters are also a big plus. Also the streamlined searching process is highly useful and time-efficient Review collected by and hosted on G2.com.

What do you dislike about Datadog?

The UI is a little bit overwhelming at first. Also a little bit of training is required to become a skilled user Review collected by and hosted on G2.com.

Amanda C.
AC
Amanda C.
Mobile Applications Lead Developer
Enterprise (> 1000 emp.)
"Highly Integrated, Streamlines Monitoring Processes"
4.5/5
What do you like best about Datadog?

I like how integrated Datadog is with other systems, allowing me to see data across the whole organization. It helps me identify issues even if they aren’t within my team, and it brings data together from a bunch of different places. The initial setup was fairly straightforward. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

It can be hard to dig into logs from other services outside my group because everyone uses it differently. Review collected by and hosted on G2.com.