--- title: Datacor CRM Reviews meta_title: 'Datacor CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Datacor CRM works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 1 scale: '5' date_modified: '2026-06-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Datacor CRM Reviews **Vendor:** Datacor **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.0/5.0 **Total Reviews:** 1 ## About Datacor CRM Datacor CRM (formerly eChempax) is a web-based, mobile-friendly customer relationship management solution tailored specifically for the chemical and process manufacturing industries. Designed to integrate seamlessly with Datacor ERP, it empowers sales, customer service, and management teams with real-time access to critical business data, facilitating informed decision-making and enhanced customer engagement. At its core, Datacor CRM centralizes customer, product, and supplier information, providing a comprehensive view of interactions and transactions. Key features include call reporting, sales and margin analysis, prospect and opportunity tracking, and detailed customer management tools. These functionalities enable teams to monitor sales pipelines, track performance metrics, and maintain robust customer relationships. The platform's mobility ensures that users can access vital information anytime, anywhere, via web browsers or mobile devices. This flexibility is further enhanced by the "Traveler" desktop application, which supports offline access, ensuring uninterrupted productivity even without internet connectivity. Datacor CRM also features a Customer Portal, offering clients 24/7 access to order statuses, purchase histories, product catalogs, and essential documents like Safety Data Sheets (SDS) and Certificates of Analysis (COA). This self-service capability not only improves customer satisfaction but also reduces the administrative burden on sales and support teams. Additional tools such as integrated calendars, task management, and price management streamline daily operations, while built-in analytics from ITR Economics provide insights into sales trends and market dynamics. By consolidating these features into a single platform, Datacor CRM enhances collaboration, improves data accuracy, and supports strategic growth initiatives. With over 15,000 daily users and a presence in more than 600 companies worldwide, Datacor CRM stands as a trusted solution for businesses seeking to optimize their customer relationship management processes within the specialized context of chemical and process manufacturing. ## Datacor CRM Reviews ### 1. Datacor Chempax **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Datacor CRM?** From an IT perspective, creating new user accounts is quite easy as is creating new groups for controlling permissions by department. **What do you dislike about Datacor CRM?** I wish there were a way of deleting some user accounts instead of just flagging them as inactive. **What problems is Datacor CRM solving and how is that benefiting you?** We have been able to manage system access for all employees in a more streamlined fashion. ## Datacor CRM Discussions - [What is Datacor CRM used for?](https://www.g2.com/discussions/what-is-datacor-crm-used-for) - [View Datacor CRM pricing details and edition comparison](https://www.g2.com/products/datacor-crm/reviews?open_modal_url=%2Fproducts%2Fdatacor-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fdatacor-crm%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+04%3A04%3A52+-0500&secure%5Bsession_id%5D=4f02899f-7467-4261-8693-98376342bb7b&secure%5Btoken%5D=487bf72a136faab9d434f658208a13fbe67e952c94b00697bafabacc989981f6&format=llm_user) ## Datacor CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Datacor CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,299 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,686 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)