I love the custom sales guides for each company. It makes sharing insights with my AE so much easier. I also love the company messaging agent. It's incredible efficient at making decisions and targeting the right people. Review collected by and hosted on G2.com.

I don't find myself disliking anything about databook. I think it's a strong tool and I find use in it every day. Review collected by and hosted on G2.com.

Databook gives me a strong data foundation that ties my solutions directly to each customer’s priorities. That insight lets me show up with numbers, clear points of view, and relevant recommendations—helping me book more meetings and drive more meaningful follow-up conversations. Review collected by and hosted on G2.com.

It would be great to see even deeper customization at the product level—such as allowing me to tailor the assistant to the product I am working with a customer on or to specific initiatives I’m actively pursuing. Review collected by and hosted on G2.com.

I like the intuitiveness of Databook in the way it's designed. It's easy to use. I also appreciate the financial tools, which give me insight into how companies are operating. Review collected by and hosted on G2.com.

Provide sellers more comprehensive point of views and direct outreach emails that they can use. Review collected by and hosted on G2.com.

I love the insights and data it can provide me as well as the time it takes to conduct the research. It's very easy to use. Review collected by and hosted on G2.com.

I am getting used to the new UI. Not to say I dislike it but it is an adjustment from the previous. Review collected by and hosted on G2.com.

It is super helpful tool for me as a Customer Success Manager to pull together account information, and trends across multiple sources. It allows me to be more strategic in my accounts and save time Review collected by and hosted on G2.com.

I haven't found anything I don't like about databooks yet Review collected by and hosted on G2.com.

It assists in creating more personalized messages. Review collected by and hosted on G2.com.

There are very few accounts available, which complicates things significantly, especially if you need to do prospecting on an account-by-account basis. Review collected by and hosted on G2.com.

It makes my life within customer success a lot easier for sure. I have used it for customer success plans so far and as I have said in the title, it does the majority of the work in that regard, so long as I am specific on what I want in the form of good prompts. Review collected by and hosted on G2.com.

Some of the content feels a bit generic, for example I have seen large drops in profitability for certain business units that don't appear to be proper business units which needed to be removed.

Additionally, it would be really useful to have some prompt suggestions (e.g. other people who do success plans often use this kind of prompt).

Finally, exporting the chat to PDF/PPT would be mega useful.

Overall, it's mega-helpful though. Review collected by and hosted on G2.com.

Very helpful tool for account research and it is incredibly easy to implement the tool into my talking track. They have incredible customer service that is quick to respond to any faults. I use it daily, it has tons of different features and it integrates easily into my day to day Review collected by and hosted on G2.com.

There aren't many things to dislike about Databook, I would love to see a desktop application that I could integrate into meetings or something like that in the future but how it is currently is great! Review collected by and hosted on G2.com.

Databook's research helped me discover an unseen use case on my first ever customer conversation utilizing the service. They connect customer's need to our product well, and explains how we can support their business initiatives moving forward. I now utilize Databook before every call. Review collected by and hosted on G2.com.

Contacts could be better when searching but I guess it can't do it all! Review collected by and hosted on G2.com.

The consolidation of primary sources that help someone understand what is likely top of mind for an organization. The AI tools now help make that even more accessible with a dedicated chat agent. Review collected by and hosted on G2.com.

Datatbooks licensing model makes it hard to get deep in all of your top accounts, if your organization is only licensed to make a select few accounts the 'focus accounts' Review collected by and hosted on G2.com.