# Data Zoo Reviews **Vendor:** Data Zoo **Category:** [Anti-Money Laundering Software](https://www.g2.com/categories/anti-money-laundering) **Average Rating:** 4.6/5.0 **Total Reviews:** 17 ## About Data Zoo Data Zoo is a global identity solution for digital businesses. From Fortune 100 companies to startups, Data Zoo enables digital businesses around the world to build modern customer verification experiences. We help leaders onboard more customers, reduce operational complexity, scale quickly, and safeguard sensitive data. ## Data Zoo Pros & Cons **What users like:** - Users commend the **24/7 customer support** from Data Zoo, appreciating their understanding of business needs and quality service. (8 reviews) - Users find **documentation user-friendly and customizable** , enhancing their experience while meeting specific business needs effectively. (5 reviews) - Users find Data Zoo's platform to be **easy to use** , customizable, and well-supported, enhancing their overall experience. (5 reviews) - Users value the **easy integrations** of Data Zoo, enabling seamless implementation and enhanced business operations. (4 reviews) - Users value the **affordable pricing** of Data Zoo, appreciating the excellent support and ease of implementation. (4 reviews) - Reliability (4 reviews) - Customization (3 reviews) - Users appreciate the **variety of data sources** for customer verification through Electronic Identity Verification in Data Zoo. (3 reviews) - ID Verification (3 reviews) - Innovation (3 reviews) **What users dislike:** - Users find that **data inaccuracy** can make retrieving information from Data Zoo quite challenging at times. (1 reviews) - Users express a desire for **expanded eIDV coverage** in more countries to enhance Data Zoo's usability. (1 reviews) - Users desire **limited options** for eIDV coverage in Data Zoo, seeking support in more countries. (1 reviews) - Users report numerous **system errors** with Data Zoo, leading to frustration and wasted time on a buggy product. (1 reviews) ## Data Zoo Reviews ### 1. Lots of promise but poor delivery **Rating:** 0.5/5.0 stars **Reviewed by:** Gareth F. | Managing Director, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2023 **What do you like best about Data Zoo?** They have a range of data sources to verify your customer via Electronic Identity Verification **What do you dislike about Data Zoo?** The IDUX product is buggy, and it seems that Datazoo has given up on it. What a waste of time and resources! **What problems is Data Zoo solving and how is that benefiting you?** Verifying customers identity and providing safe harbour under IVCOP. ### 2. Data Zoo- Unparalleled Service for KYC and KYB Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** John F. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Data Zoo?** Navigating through their user interface has been a seamless experience. The interface is intuitively designed, making it easy for even the less tech-savvy team members to become proficient with its functions in no time. It's the perfect blend of simplicity and sophistication, enabling us to perform KYC and KYB tasks with a level of ease that surpasses all prior experiences. **What do you dislike about Data Zoo?** I am yet to have an unpleasant experience with the solution or the team **What problems is Data Zoo solving and how is that benefiting you?** Data Zoo's commitment to their clients is genuinely impressive. They've managed to turn the often convoluted KYC and KYB processes into a value-added experience, and for that, we have nothing but acclaim. ### 3. Excellent Service Provider **Rating:** 5.0/5.0 stars **Reviewed by:** David D. | Chief Strategy Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Data Zoo?** Data Zoo Help Desk is 24/7 there for any problem solving. They understand our business nature and needs. We always have positive feedback from Data Zoo. **What do you dislike about Data Zoo?** We don't have any bad experience with Data Zoo. All staff are very helpful and eager to solve problems. **What problems is Data Zoo solving and how is that benefiting you?** Data Zoo covers pretty much most of regions we operate. ### 4. Unbelievable - setting the new benchmark in KYC / KYB technology and service levels! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Data Zoo?** Data Zoo is future focused and has developed a platform that is not just industry leading but industry disruptive. Unparalleled in match rates and quality of service, it allows it's clients to focus and scale their business while ensure quality of compliance through easy integration and access to superior data and support. **What do you dislike about Data Zoo?** Honestly, I don't have any.. and I'm usually pretty picky. **What problems is Data Zoo solving and how is that benefiting you?** Data Zoo has been able to help a number of our clients in the payments space increase their speed of on boarding and quality of match rates. This has resulted in increased revenue and customer satisfaction. ### 5. DataZoo partnership for the last few years **Rating:** 5.0/5.0 stars **Reviewed by:** Vsevolod B. | Business Analyst team leader, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Data Zoo?** Customized work to suit our need Quick & responsive support Decent fees **What do you dislike about Data Zoo?** Nothing much to state, as the issues we had were resolved fast. And the new API/logic allowed ease to implement **What problems is Data Zoo solving and how is that benefiting you?** KYC in APAC region and Australia, as well as LATAM. ### 6. Fantastic partnership and collaboration for many years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2023 **What do you like best about Data Zoo?** Data Zoo's has been a brilliant parter to us for KYC verification services. From a product and interface perspective, it is user friendly and customisable to business needs which we found great. Innovation and solutions aside - It's enjoyable working with the wonderful team who's friendly, consistently dedicated, always there to support and quick to response to any isssue or queries. **What do you dislike about Data Zoo?** I am reviewing this it from an identity verfication perspective and I can't think of any negative mentions to call out about Data Zoo. **What problems is Data Zoo solving and how is that benefiting you?** 1. Sequencing API logic which allows for quick verification utilising different data points in 1 call. 2. KYC in the APAC and EMEA region ### 7. Business KYC **Rating:** 5.0/5.0 stars **Reviewed by:** Richard W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2023 **What do you like best about Data Zoo?** DataZoo have been incredibly responsive in supporting the integration and implementation of their services to our offering. DataZoo offer marketing leading solutions that are feature rich for a variety of use cases. **What do you dislike about Data Zoo?** I have found no downsides to using DataZoo **What problems is Data Zoo solving and how is that benefiting you?** Initially being able to screen both individuals and businesses as a key part of the KYC and KYB obligations. ### 8. Company partnership for the development of leaders within Data Zoo **Rating:** 4.5/5.0 stars **Reviewed by:** David N. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Data Zoo?** Data Zoo can be best characterised as consistent, dedicated, and have demonstrated that they can operate in periods of uncertainty. **What do you dislike about Data Zoo?** I have not been directly involved with Data Zoo's products. I have been involved with the development of their leaders. **What problems is Data Zoo solving and how is that benefiting you?** Convert more customers by implementing an onboarding process to eliminate customer drop-off. ### 9. Wide ranging database access. Very easy to use the platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Data Zoo?** Wilingness to work with us and provide all the relevant information we required. The platform is easy to use and well priced. **What do you dislike about Data Zoo?** Nothing that I can pinpoint at this stage **What problems is Data Zoo solving and how is that benefiting you?** ID verification of clients from a wide range of countries ### 10. Data Zoo is a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Bill C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Data Zoo?** One stop shop for multiple internation ID verification sources. Very responsive management team. **What do you dislike about Data Zoo?** Nothing I can think of and have dealt with them for over 7 years. **What problems is Data Zoo solving and how is that benefiting you?** Providing New Zealand businesses with ID verification sources that assist with compliance of AML and KYC requirements. ### 11. A data provider who listens to customer's requirements **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Data Zoo?** Data Zoo has been a great partner for our data requirements through the years. we love the constant innovation and zest to improve their offering. We use their data daily in various flows and found it easy to implement and integrate. Their customer support is excellent even though they are based in AU which is a different timezone altogether. **What do you dislike about Data Zoo?** I can't think of any negative points about Data Zoo **What problems is Data Zoo solving and how is that benefiting you?** we use Data Zoo to identify customers ### 12. Superb, All-Around Offering **Rating:** 4.5/5.0 stars **Reviewed by:** Ezra W. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Data Zoo?** Great combination of attractive costs, straightforward API documentation and top-notch support. **What do you dislike about Data Zoo?** I wish Data Zoo had more eIDV coverage in additional countries. **What problems is Data Zoo solving and how is that benefiting you?** Frictionless onboarding, fulfilling CDD requirements, reducing labor costs ### 13. Global knowledge with friendly service **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Data Zoo?** Speed, efficiency and knowledge. Simple integration. **What do you dislike about Data Zoo?** Have not had a bad experience. Number of features. **What problems is Data Zoo solving and how is that benefiting you?** ID of consumers coupled with additional layering for transactional monitoring. ### 14. Very professional organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Craig K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Data Zoo?** Quality of product and great customer support **What do you dislike about Data Zoo?** Nothing - all our interactions have been positive **What problems is Data Zoo solving and how is that benefiting you?** Ability to provide quality data ### 15. Secure digital identity information verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Data Zoo?** Secure, configurable, integratebable and easy to use identity, doucment and business verification solutions. **What do you dislike about Data Zoo?** Overall, it offers an adaptable architecture and solution. I am not aware of any reasons of dislike. **What problems is Data Zoo solving and how is that benefiting you?** I reviewed it from from identity verfication perspective. It seems to be adatpable to address the needs of indivdual and business checks. It seems useful for online fraud detection. ### 16. Eve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2023 **What do you like best about Data Zoo?** Dealing with Eve - her attitude and service is phenominal **What do you dislike about Data Zoo?** Getting information from product can be challenging at times **What problems is Data Zoo solving and how is that benefiting you?** VOI - verifies Name and DOB for AUSTRAC requirements ### 17. Excellent experience from a wonderful team! **Rating:** 5.0/5.0 stars **Reviewed by:** Leisa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Data Zoo?** The team at Data Zoo were friendly, knowledgeable and experienced, and they went above and beyond to help us meet a strict deadline. **What do you dislike about Data Zoo?** Absolutely nothing. I thoroughly enjoyed working with them. **What problems is Data Zoo solving and how is that benefiting you?** Data Zoo was able to assist smrtr to access the Australian Death Check service in identifying and removing deceased records in our customer data sets. - [View Data Zoo pricing details and edition comparison](https://www.g2.com/products/data-zoo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+18%3A26%3A17+-0500&secure%5Bsession_id%5D=2ef28ef1-0264-4e51-905b-14c0bcec6c8e&secure%5Btoken%5D=0b6e19739e6cef793a8ba3a6438936cd806aa8755a8ab0623c9fde005f01e2a8&format=llm_user) ## Data Zoo Features **Fraud Detection** - Name Matching - Watch List - Scoring **Compliance** - Due Dilligence - Regulations and Jurisdictions **Reporting** - Suspicious Activity **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top Data Zoo Alternatives - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (373 reviews) - [Pirani](https://www.g2.com/products/pirani/reviews) - 4.6/5.0 (322 reviews) - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (110 reviews)