# Blackbaud ResearchPoint Reviews
**Vendor:** Blackbaud  
**Category:** [Nonprofit Consulting Providers](https://www.g2.com/categories/nonprofit-consulting)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 11
## About Blackbaud ResearchPoint
Blackbaud is the leading provider of data intelligence solutions to the social good sector, offering solutions for every stage of the donor lifecycle. Social good organizations rely on Blackbaud’s unmatched data, predictive intelligence capabilities and decades of sector-specific expertise to grow revenue, build a loyal and active donor base, and improve program performance across all channels and focus areas. Offering database-agnostic solutions as well as capabilities embedded directly within Blackbaud software, our purpose is to empower social good organizations of all sizes and missions to succeed in a new fundraising environment where data is every organization’s most valuable asset.




## Blackbaud ResearchPoint Reviews
  ### 1. Great product for wealth screening and researchers validated information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about Blackbaud ResearchPoint?**

I loved the customization and how as a researcher I had so much capability to add or edit information that I have verified, every other product I have tried does not give me nearly enough freedom to do my own calculations and verification. I also loved that you can find the record for properties, business assets, etc that may not have shown up in a screening and add it to a constituents record. 

**What do you dislike about Blackbaud ResearchPoint?**

I can't really think of anything, most of the issues initially were resolved with a setting change. 

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

The ability to use researcher validated wealth information when calculating the rating. Loved the RE integration. 

  ### 2. Good Product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2019

**What do you like best about Blackbaud ResearchPoint?**

Allows viewing a prospect as a whole. Screens wealth and other nonprofit/giving history and involvement

**What do you dislike about Blackbaud ResearchPoint?**

Data is updated on Raiser's Edge only once a year. You have to open another application to verify current data

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

It is great to have a whole picture of a prospect before meeting/speaking with them. It helps lead the conversation to topics they are interested in.

  ### 3. Target Analyitcs 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Melanie D. | Gallery Assistant + Student Galleries Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2019

**What do you like best about Blackbaud ResearchPoint?**

Very helpful software when analyzing organization well being as a whole.

**What do you dislike about Blackbaud ResearchPoint?**

Some parts of the Target Analytics software can be confusing or do not give you all parts of the report you need.

**Recommendations to others considering Blackbaud ResearchPoint:**

Be sure to compare what the business needs with what the software provides.

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

You can start off broad and then segment out the numbers based on how deep you want to go into the required area.

  ### 4. Analysis tracking/ reviewing 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Janette G. | Marketing and Communications Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about Blackbaud ResearchPoint?**

The system is clean, straightforward and easy to navigate. Great instruction guide on how to get through the site to find desired results. 

**What do you dislike about Blackbaud ResearchPoint?**

I have trouble with this freezing up on my iMac but I don’t think it’s the system itself. No complaints here! 

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

Quick analysis on whatever you’re tracking. Easy to read or complex options! Anyone can use this and learn or be a pro. 

  ### 5. Target Analytics is a Great Start

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2019

**What do you like best about Blackbaud ResearchPoint?**

We used Target Analytics at an old job to track the progress of a fundraiser and how our audience was receiving the information. We loved how easy it was to see all the information in an organized way.

**What do you dislike about Blackbaud ResearchPoint?**

There really wasn't anything I disliked, we were able to efficiently track our campaign and see important information.

**Recommendations to others considering Blackbaud ResearchPoint:**

It's a great starting point for those looking into the analytics of their business.

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

We were tracking a fundraiser that we were promoting online. We were able to benefit from the ability of seeing the analytics of who our audience is.

  ### 6. Quick and easy prospect management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about Blackbaud ResearchPoint?**

Quick and easy prospect management for both existing and new prospects.

**What do you dislike about Blackbaud ResearchPoint?**

The search features seem to need some work

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

Identifying prospects by various criteria

  ### 7. Immensely helpful direct response fundraising tool 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2018

**What do you like best about Blackbaud ResearchPoint?**

Integrates nearly seamlessly with Blackbaud products such as Raiser's Edge

**What do you dislike about Blackbaud ResearchPoint?**

Wish it were a bit easier to cull out key metrics and report to strategic partners for staff who are less tech savvy

**Recommendations to others considering Blackbaud ResearchPoint:**

Take the time to complete training and understand all the features, especially with constituent record integration -- this will make or break the ROI on this product for your development department. 

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

We could not have executed our direct response fundraising program so successfully and efficiently without Blackbaud Target Analytics. We gained priceless knowledge on our donor base and could make changes in messaging and channels as needed. By participating in a benchmarking study with other like nonprofit organizations, we could see just how integral Target Analytics was to the success of our program. Going back to our board of directors with these metrics was key to leveraging more investment in our program budget. There are other similar products out there but having Blackbaud support for both our CRM and analytics products made a world of difference in daily use.

  ### 8. Vital for Effective Fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2018

**What do you like best about Blackbaud ResearchPoint?**

Target Analytics is a game changer when it comes to benchmarking fundraising activities and visually understanding your team's current performance

**What do you dislike about Blackbaud ResearchPoint?**

Set-up and implementation can take a bit, but once everything is set up it is well worth the wait.

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

Target Analytics has allowed us to effectively target and contact donors

  ### 9. Target Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2018

**What do you like best about Blackbaud ResearchPoint?**

Easy to read data that is understandable in layman's terms

**What do you dislike about Blackbaud ResearchPoint?**

Nothing about the product I did not like.

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

Projections, assessment and weaknessesb

  ### 10. Useful software!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Megan N. | General Surgery Resident, Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2018

**What do you like best about Blackbaud ResearchPoint?**

Helps target the best donor prospects out there and makes it easy to engage. 

**What do you dislike about Blackbaud ResearchPoint?**

Not as user friendly as it could be. Better if it were more seamless.

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

Getting better profiles for donor prospects and understanding them better. Allowing an easy way to engage!

  ### 11. Would recommend, especially for RE integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2018

**What do you like best about Blackbaud ResearchPoint?**

Integrates really well with Raiser's Edge and provides simple and easy-to-understand ratings and suggested asks.

**What do you dislike about Blackbaud ResearchPoint?**

Seems to put too much weight on non-liquid assets, like owned property, as an indicator of capacity to give. 

**Recommendations to others considering Blackbaud ResearchPoint:**

Good value even if you only run it once a year (which is what my org does). Even better value when paired with RE NXT, which runs Target Analytics by default, and more frequently.

**What problems is Blackbaud ResearchPoint solving and how is that benefiting you?**

Target Analytics is our main source of prospect research data, so it has been extremely helpful in allowing our director of major gifts to prioritize her outreach.


## Blackbaud ResearchPoint Discussions
  - [What is Data Intelligence Solutions from Blackbaud used for?](https://www.g2.com/discussions/what-is-data-intelligence-solutions-from-blackbaud-used-for)

- [View Blackbaud ResearchPoint pricing details and edition comparison](https://www.g2.com/products/blackbaud-blackbaud-researchpoint/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+00%3A32%3A17+-0500&secure%5Bsession_id%5D=158a8da6-d6b7-49c4-ac19-c12be785b2bc&secure%5Btoken%5D=36d795e30a09430543aa5f1b4447e5f92978cfbddf5cd122f00f4de802463382&format=llm_user)

## Blackbaud ResearchPoint Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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