Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"This tool has been very helpful in understanding the meaning of jargons used across the company"
3/5
What do you like best about Dashworks?

The best part is, it provides references as well. I can just click the reference and see for myself how much of the provided response is true and where its derived from. These references also give some deeper context on the answer provided Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Honestly sometimes Dashworks just isnt trained enough to answer the questions. Sometimes it gives a feel that dashworks wouldn't know a certain answer and I had rather not waste my time. In my opinion this might be due to the lack of proper prompts or that the model is really still very early in the learning Review collected by and hosted on G2.com.

Response from Chelsea Cheung of Dashworks

Thanks a ton for your awesome feedback on Dashworks! We're happy you're getting great use out of the references.

Regarding your concerns on accuracy, here are some quick tips to help you optimize your use out of the product. First, make sure Dashworks is plugged into all your apps as this allows the AI to source the most amount of information when attempting to answer a query. Another thing is that the quality of the prompts given to Dashworks can significantly affect the accuracy and relevance of the answers it provides. For that, our team is always happy to hop on a call to provide you with more detailed guidance.

If there's anything specific you'd like assistance with or any further thoughts you'd like to share, our team at support@dashworks.ai is always here for you.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Good Product"
4/5
What do you like best about Dashworks?

- Searching for documents that were sent ages ago in my company Slack.

- Asking questions about who is the best person with context on a topic. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

- Sometimes answers incorrectly for basic searches. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thanks for your feedback, and we're glad to hear it's helpful to search for docs and messages in Slack!

We've taken note of your feedback about improving response accuracy for basic searches, and are working on improving that aspect.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Helpful for efficency"
5/5
What do you like best about Dashworks?

I like that dashworks does a comprehensive search of our entire knowledge base. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

The limitations aren't clearly outlined/defined Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

It's great to hear that Dashworks is helping you efficiently search through Slack and Notion. We appreciate your input on making the limitations clearer in the product, and will work on addressing them.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Search thousands of documents to get the answer in an instant"
4/5
What do you like best about Dashworks?

The integrations with all the apps my company uses, Confluence, G-Suite, Freshdesk and Slack. I use it multiple times a day, it's my first port of call when I have a question Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I think the verified answers function is a bit basic Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks and how it saves you time by consolidating information from multiple apps! We appreciate your feedback about the verified answers function and are looking to improve its functionality in the upcoming releases.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great Internal Tool"
4/5
What do you like best about Dashworks?

Surfaces internal resources quickly + easily Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Needs to be trained through consistent use Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad to hear that Dashworks is helping you surface internal resources quickly and easily. Thank you for your feedback!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Surprisingly accurate and fast"
4/5
What do you like best about Dashworks?

Backlinks to sources where Dashworks found answers Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Some hallucination issues and does not exclude current documents or RFIs that I am working on. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks. We are happy to hear that it is providing you with accurate and quick answers, and is helping you with compliance and security questionnaires. We have taken note of your concerns about hallucination issues and not excluding current documents or RFIs. We will work towards addressing these issues in the future!

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Easy to use"
4/5
What do you like best about Dashworks?

It's thorough in it's searches and in summarizing results. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It's not able to provide a date for the information it finds. It would be nice to have a date tag to flag potentially outdated info. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad to hear that you find Dashworks thorough in its searches. We understand the need for date information and will take this into consideration for future improvements!

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Seamless way to find answers, fast!"
4.5/5
What do you like best about Dashworks?

I love that I can use the Slack integration to ask a question and within a matter of seconds, receive an answer with a helpful response and links to the materials referenced if I need to dig in futher. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I wish they integrated with more platforms, but know that will be coming soon. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi, thanks for sharing your experience about using Dashworks! It's great to hear you're getting fast and accurate responses from your docs and messages. We'd love to learn about which additional platforms you'd like Dashworks to integrate with, please feel free to share the details with support@dashworks.ai.

Verified User in Airlines/Aviation
TA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Awesome work assistant"
4/5
What do you like best about Dashworks?

It's ability to bring the information I need to me. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Till now, Dashworks has been all about being helpful. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad to hear that you find Dashworks helpful in finding information at work. We're constantly working to improve our platform, so if you have any specific suggestions for how we can make Dashworks even better, please let us know!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Dashworks is a tool that just.. works"
5/5
What do you like best about Dashworks?

I've tried many AI tools and Dashworks is one of the best. It is very easy to set up and integrate, it makes finding information simple, and the Chrome extension makes the workflow seamless. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I'm not sure. It's been pretty great so far. Review collected by and hosted on G2.com.