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Dashworks

By HubSpot

4.5 out of 5 stars

How would you rate your experience with Dashworks?

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Dashworks Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the AI-powered search and unified integrations of Dashworks, enhancing information access and efficiency. (24 mentions)
Users find Dashworks extremely easy to set up and use, facilitating seamless integration and efficient information retrieval. (21 mentions)
Users rave about the seamless integrations of Dashworks, enhancing workflow and simplifying information retrieval across platforms. (19 mentions)
Users value the easy integrations of Dashworks, enhancing productivity by streamlining access to essential information across platforms. (18 mentions)
Users value the data protection and integration features of Dashworks, enhancing their productivity across multiple apps. (17 mentions)
Users often face missing data issues with Dashworks, leading to inaccuracies and frustrations in retrieving information. (9 mentions)
Users note significant limitations in AI capabilities regarding context windows and data utilization, affecting accuracy and updates. (6 mentions)
Users have noticed irrelevant content in Dashworks, leading to inaccurate information and overwhelming details at times. (6 mentions)
Users find the search functionality lacking, struggling to locate specific documents and experiencing unhelpful search results. (6 mentions)
Users note the usage limitations of Dashworks, particularly with OneDrive and Outlook API data accessibility and accuracy. (6 mentions)
Users struggle with the inefficient search functionality, making it difficult to locate specific documents or content quickly. (5 mentions)

Top Pros or Advantages of Dashworks

1. Useful
Users appreciate the AI-powered search and unified integrations of Dashworks, enhancing information access and efficiency.
See 24 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Dashworks has been a game-changer for our team"

What do you like about Dashworks?

Dashworks has completely streamlined how we access information across our company. Some of my favorite features include: AI-Powered Search & An

JY

Johnny Y.

Mid-Market (51-1000 emp.)

5.0/5

"Love the ability to narrow or expand the scope of the knowledge base"

What do you like about Dashworks?

I love that Dashworks has access to my internal applications, such as Microsoft Teams, Sharepoint, Outlook and One Drive. The integration with bitbuck

2. Ease of Use
Users find Dashworks extremely easy to set up and use, facilitating seamless integration and efficient information retrieval.
See 21 mentions

See Related User Reviews

Gurinder R.
GR

Gurinder R.

Mid-Market (51-1000 emp.)

4.0/5

"Tool for Efficient Enterprise Search and Productivity"

What do you like about Dashworks?

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS T

DR

Daniel R.

Mid-Market (51-1000 emp.)

4.0/5

"Dashworks has been a productive tool for our employees to research & respond with internal content."

What do you like about Dashworks?

Dashworks has helped us to prompt personal questions or to listen to Slack posts and provide researched answers to our team. We have a great amount

3. Integrations
Users rave about the seamless integrations of Dashworks, enhancing workflow and simplifying information retrieval across platforms.
See 19 mentions

See Related User Reviews

Gurinder R.
GR

Gurinder R.

Mid-Market (51-1000 emp.)

4.0/5

"Tool for Efficient Enterprise Search and Productivity"

What do you like about Dashworks?

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS T

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dashworks is a tool that just.. works"

What do you like about Dashworks?

I've tried many AI tools and Dashworks is one of the best. It is very easy to set up and integrate, it makes finding information simple, and the Chrom

4. Easy Integrations
Users value the easy integrations of Dashworks, enhancing productivity by streamlining access to essential information across platforms.
See 18 mentions

See Related User Reviews

Gurinder R.
GR

Gurinder R.

Mid-Market (51-1000 emp.)

4.0/5

"Tool for Efficient Enterprise Search and Productivity"

What do you like about Dashworks?

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS T

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dashworks is a tool that just.. works"

What do you like about Dashworks?

I've tried many AI tools and Dashworks is one of the best. It is very easy to set up and integrate, it makes finding information simple, and the Chrom

5. Helpful
Users value the data protection and integration features of Dashworks, enhancing their productivity across multiple apps.
See 17 mentions

See Related User Reviews

Sai S.
SS

Sai S.

Small-Business (50 or fewer emp.)

4.5/5

"Great"

What do you like about Dashworks?

It is very similar to ChatGPT but here I can share some code snippets which are securely protect my data and also looking into various apps like JIRA,

Dipanjan C.
DC

Dipanjan C.

Enterprise (> 1000 emp.)

4.5/5

"A must-have tool to find important documents and get help with any internal queries."

What do you like about Dashworks?

The ability to search through all public office documents to find relevant answers to my questions.

Top Cons or Disadvantages of Dashworks

1. Missing Data
Users often face missing data issues with Dashworks, leading to inaccuracies and frustrations in retrieving information.
See 9 mentions

See Related User Reviews

Aaron P.
AP

Aaron P.

Small-Business (50 or fewer emp.)

4.5/5

"fantastic tool that still needs some improvement"

What do you dislike about Dashworks?

The biggest downsides for me are the speed of the queries and its often overlooking data within large spreadsheets. The lack of mobile app (tho i unde

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The best way to get up to speed and stay up to speed with my organization's products and processes!"

What do you dislike about Dashworks?

The only downside is that sometimes the information I received based on my shared apps is incorrect. In these cases, the citations Dashworks provides

2. AI Limitations
Users note significant limitations in AI capabilities regarding context windows and data utilization, affecting accuracy and updates.
See 6 mentions

See Related User Reviews

Nathan M.
NM

Nathan M.

Small-Business (50 or fewer emp.)

4.5/5

"company specific Ai Support"

What do you dislike about Dashworks?

sometime so of the improvements dont get references and used by the Ai straight away and keeps on answering the question the same way

Enrico R.
ER

Enrico R.

Mid-Market (51-1000 emp.)

5.0/5

"We are building our Endeavor Knowledge at Scale thanks to Dashworks!"

What do you dislike about Dashworks?

I would love to understand more about the limitations on the context window that the models have and know if there are limitations versus using direct

3. Irrelevant Content
Users have noticed irrelevant content in Dashworks, leading to inaccurate information and overwhelming details at times.
See 6 mentions

See Related User Reviews

Sebastian G.
SG

Sebastian G.

Small-Business (50 or fewer emp.)

5.0/5

"Great work tool!"

What do you dislike about Dashworks?

In a specific cases dont scrap the info in a good way

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The best way to get up to speed and stay up to speed with my organization's products and processes!"

What do you dislike about Dashworks?

The only downside is that sometimes the information I received based on my shared apps is incorrect. In these cases, the citations Dashworks provides

4. Search Functionality
Users find the search functionality lacking, struggling to locate specific documents and experiencing unhelpful search results.
See 6 mentions

See Related User Reviews

Swet S.
SS

Swet S.

Enterprise (> 1000 emp.)

4.5/5

"Love simple design and easy integration will my apps"

What do you dislike about Dashworks?

Just like chatgpt is should have feature to short topics and create new top, currently all the searches are piled up in single tab and gets hard to fi

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Its been very usefull especially to find and retreve any old PRD or SOP files"

What do you dislike about Dashworks?

Sometimes shares random information even when it could not find anything related to our search

5. Usage Limitations
Users note the usage limitations of Dashworks, particularly with OneDrive and Outlook API data accessibility and accuracy.
See 6 mentions

See Related User Reviews

Enrico R.
ER

Enrico R.

Mid-Market (51-1000 emp.)

5.0/5

"We are building our Endeavor Knowledge at Scale thanks to Dashworks!"

What do you dislike about Dashworks?

I would love to understand more about the limitations on the context window that the models have and know if there are limitations versus using direct

DR

Daniel R.

Mid-Market (51-1000 emp.)

4.0/5

"Dashworks has been a productive tool for our employees to research & respond with internal content."

What do you dislike about Dashworks?

There are limitations to the data that it can use as a resource. Specifically, the OneDrive and Outlook API's are limited in how it can research and

6. Inefficient Search Functionality
Users struggle with the inefficient search functionality, making it difficult to locate specific documents or content quickly.
See 5 mentions

See Related User Reviews

Swet S.
SS

Swet S.

Enterprise (> 1000 emp.)

4.5/5

"Love simple design and easy integration will my apps"

What do you dislike about Dashworks?

Just like chatgpt is should have feature to short topics and create new top, currently all the searches are piled up in single tab and gets hard to fi

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Its been very usefull especially to find and retreve any old PRD or SOP files"

What do you dislike about Dashworks?

Sometimes shares random information even when it could not find anything related to our search

Dashworks Reviews (71)

Reviews

Dashworks Reviews (71)

4.5
71 reviews
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G2 reviews are authentic and verified.
Marianna K.
MK
Small-Business (50 or fewer emp.)
"Stellar solution for a remote team seeking to elevate its project management game."
What do you like best about Dashworks?

Dashworks provides a comprehensive search functionality, allowing us to search various data sources, including documents, databases, emails, and other repositories. It helps to get a quick answer based on our internal knowledge, which might be buried deep in the docs and corporate spreadsheets. It really fastens what we do and I love the possibility of customizations for every team member. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

There are no notable findings to report so far - I'm still in the process of familiarizing myself with all the features. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"High Productivity"
What do you like best about Dashworks?

The generative AI and find in the App are the best features. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Finding in the App takes a lot of time. It will be better if we have generative AI that generates images. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi, we're glad to hear it's helping you with summarization and creative tasks. We're actively working on improving latency, and have noted your request on image generation! Thanks for the feedback.

Vivek K.
VK
Enterprise (> 1000 emp.)
"Overall better than average"
What do you like best about Dashworks?

Best thing I like about Dashworks is how it gathers data around different platforms such as Slack,Gmail, gDocs which makes it really robust. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It can be a little faster and if possible consider getting data from the internet and combining overall results that can help users to mitigate digging further for an issue on google. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad that Dashworks is helping you find internal data faster. We'll take your feedback about response speed into account for future improvements!

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Very useful for remote teams"
What do you like best about Dashworks?

As a mostly remote team, daily communicating - also remotely - with clients, we have a bunch of folders, documents, and important information messaged via Slack channels all across the place. So a part of every day is dedicated to finding 'where is that doc' and 'where is that memo' that you urgently need. A knowledge assistant tool like Dashworks' Dash AI is of great help when you need to get a quick summary of all that dispersed information instead of eternal searching and asking people to reshare the same things again and again. And the integration with project management and calendar parts is also great! Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

You'll basically need to break the habit of doing the manual search or pinging a colleague first, and get used to the new process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Nice integration of LLM but needs improvement in processing large text inputs like log file."
What do you like best about Dashworks?

Nice integration of ai with data security in mind. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I do not like when I get some slightly wrong answer. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi, thanks for your feedback! We've just increased the file limit to 1 GB (https://web.dashworks.ai/files). Please feel free to give it a try and let us know what you think via the Support button in the app!

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Swift answers and efficient support!"
What do you like best about Dashworks?

I've been using Dashworks in my support-facing role, and it has simplified the way we access information, making it incredibly easy to find answers right away.

One of the standout features of Dashworks is the seamless access it provides to our company resources. Having everything at our fingertips (rather than searching through various channels) is extremely convenient. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

The only feature I think could be improved is speeding up the generated response time. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks! We're glad it has made accessing company resources more convenient for you. We'll definitely take your feedback about response time into account as we continue to improve the platform.

Catalin E.
CE
Associate
Mid-Market (51-1000 emp.)
"Best App that aggregates all the resources of an organisation"
What do you like best about Dashworks?

I like that it helps me reduce the time spent looking for certain documents and links Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

With the conversational update it became a bit more difficult to find things, but maybe it is something i haven't got used to yet. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for providing your feedback on Dashworks! We're thrilled to hear that you find it helpful in reducing the time spent searching for documents and links. We appreciate your input on the behavior change required to get used to the conversational AI.

I would like to share some resources that could help you discover how to make the best use of the new AI:

- https://support.dashworks.ai/getting-started/ask-questions

- https://www.youtube.com/playlist?list=PLDSPIBJIg0RHPv97xbiexv_e-LIwvL-kX

If you have any feedback or run into any additional issues, please do not hesitate to reach out to us at support@dashworks.ai.

Angie P.
AP
VP, Strategy and Sales
Mid-Market (51-1000 emp.)
"Dashworks has made my life much easier"
What do you like best about Dashworks?

Conversational interface, ability to reference sources, and quickness of responses. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I can't think of anything - maybe that it takes a second to reply? Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi Angie, thanks for sharing your feedback! It's great to hear about your use case and how it's helping reduce the time spent answering internal questions. We hear you on the latency front, we're looking to improve this in the coming weeks.

Verified User in Biotechnology
UB
Small-Business (50 or fewer emp.)
"Mediocre - but gets better with better prompts and more usage"
What do you like best about Dashworks?

Helps to sort through a lot of documentation, and don't have to ask people Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

It takes 2-3 prompts to get to the right document that I'm looking for. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience with Dashworks. We are glad to hear that the platform is helping you search through documentation and chat histories. We understand your frustration with the prompts, and we are working on improving the product to make it more user-friendly!

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Very smooth experience"
What do you like best about Dashworks?

It has multiple tabs including company apps, web and AI to determine according to question that we ask. A very good feature i would say Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Nothing as of now. I know it's based on gpt system but can it create diagrams like sequence/class/hld/lld/UML kind. If this could be incorporated that would be very nice. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

It's great to hear that Dashworks is helping you with summarizing, learning, and searching for queries efficiently. We appreciate your feedback!