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Dashworks

By HubSpot

4.5 out of 5 stars

How would you rate your experience with Dashworks?

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Dashworks Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the AI-powered search and unified integrations of Dashworks, enhancing information access and efficiency. (24 mentions)
Users find Dashworks extremely easy to set up and use, facilitating seamless integration and efficient information retrieval. (21 mentions)
Users rave about the seamless integrations of Dashworks, enhancing workflow and simplifying information retrieval across platforms. (19 mentions)
Users value the easy integrations of Dashworks, enhancing productivity by streamlining access to essential information across platforms. (18 mentions)
Users value the data protection and integration features of Dashworks, enhancing their productivity across multiple apps. (17 mentions)
Users often face missing data issues with Dashworks, leading to inaccuracies and frustrations in retrieving information. (9 mentions)
Users note significant limitations in AI capabilities regarding context windows and data utilization, affecting accuracy and updates. (6 mentions)
Users have noticed irrelevant content in Dashworks, leading to inaccurate information and overwhelming details at times. (6 mentions)
Users find the search functionality lacking, struggling to locate specific documents and experiencing unhelpful search results. (6 mentions)
Users note the usage limitations of Dashworks, particularly with OneDrive and Outlook API data accessibility and accuracy. (6 mentions)
Users struggle with the inefficient search functionality, making it difficult to locate specific documents or content quickly. (5 mentions)

Top Pros or Advantages of Dashworks

1. Useful
Users appreciate the AI-powered search and unified integrations of Dashworks, enhancing information access and efficiency.
See 24 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Dashworks has been a game-changer for our team"

What do you like about Dashworks?

Dashworks has completely streamlined how we access information across our company. Some of my favorite features include: AI-Powered Search & An

JY

Johnny Y.

Mid-Market (51-1000 emp.)

5.0/5

"Love the ability to narrow or expand the scope of the knowledge base"

What do you like about Dashworks?

I love that Dashworks has access to my internal applications, such as Microsoft Teams, Sharepoint, Outlook and One Drive. The integration with bitbuck

2. Ease of Use
Users find Dashworks extremely easy to set up and use, facilitating seamless integration and efficient information retrieval.
See 21 mentions

See Related User Reviews

Gurinder R.
GR

Gurinder R.

Mid-Market (51-1000 emp.)

4.0/5

"Tool for Efficient Enterprise Search and Productivity"

What do you like about Dashworks?

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS T

DR

Daniel R.

Mid-Market (51-1000 emp.)

4.0/5

"Dashworks has been a productive tool for our employees to research & respond with internal content."

What do you like about Dashworks?

Dashworks has helped us to prompt personal questions or to listen to Slack posts and provide researched answers to our team. We have a great amount

3. Integrations
Users rave about the seamless integrations of Dashworks, enhancing workflow and simplifying information retrieval across platforms.
See 19 mentions

See Related User Reviews

Gurinder R.
GR

Gurinder R.

Mid-Market (51-1000 emp.)

4.0/5

"Tool for Efficient Enterprise Search and Productivity"

What do you like about Dashworks?

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS T

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dashworks is a tool that just.. works"

What do you like about Dashworks?

I've tried many AI tools and Dashworks is one of the best. It is very easy to set up and integrate, it makes finding information simple, and the Chrom

4. Easy Integrations
Users value the easy integrations of Dashworks, enhancing productivity by streamlining access to essential information across platforms.
See 18 mentions

See Related User Reviews

Gurinder R.
GR

Gurinder R.

Mid-Market (51-1000 emp.)

4.0/5

"Tool for Efficient Enterprise Search and Productivity"

What do you like about Dashworks?

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS T

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Dashworks is a tool that just.. works"

What do you like about Dashworks?

I've tried many AI tools and Dashworks is one of the best. It is very easy to set up and integrate, it makes finding information simple, and the Chrom

5. Helpful
Users value the data protection and integration features of Dashworks, enhancing their productivity across multiple apps.
See 17 mentions

See Related User Reviews

Sai S.
SS

Sai S.

Small-Business (50 or fewer emp.)

4.5/5

"Great"

What do you like about Dashworks?

It is very similar to ChatGPT but here I can share some code snippets which are securely protect my data and also looking into various apps like JIRA,

Dipanjan C.
DC

Dipanjan C.

Enterprise (> 1000 emp.)

4.5/5

"A must-have tool to find important documents and get help with any internal queries."

What do you like about Dashworks?

The ability to search through all public office documents to find relevant answers to my questions.

Top Cons or Disadvantages of Dashworks

1. Missing Data
Users often face missing data issues with Dashworks, leading to inaccuracies and frustrations in retrieving information.
See 9 mentions

See Related User Reviews

Aaron P.
AP

Aaron P.

Small-Business (50 or fewer emp.)

4.5/5

"fantastic tool that still needs some improvement"

What do you dislike about Dashworks?

The biggest downsides for me are the speed of the queries and its often overlooking data within large spreadsheets. The lack of mobile app (tho i unde

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The best way to get up to speed and stay up to speed with my organization's products and processes!"

What do you dislike about Dashworks?

The only downside is that sometimes the information I received based on my shared apps is incorrect. In these cases, the citations Dashworks provides

2. AI Limitations
Users note significant limitations in AI capabilities regarding context windows and data utilization, affecting accuracy and updates.
See 6 mentions

See Related User Reviews

Nathan M.
NM

Nathan M.

Small-Business (50 or fewer emp.)

4.5/5

"company specific Ai Support"

What do you dislike about Dashworks?

sometime so of the improvements dont get references and used by the Ai straight away and keeps on answering the question the same way

Enrico R.
ER

Enrico R.

Mid-Market (51-1000 emp.)

5.0/5

"We are building our Endeavor Knowledge at Scale thanks to Dashworks!"

What do you dislike about Dashworks?

I would love to understand more about the limitations on the context window that the models have and know if there are limitations versus using direct

3. Irrelevant Content
Users have noticed irrelevant content in Dashworks, leading to inaccurate information and overwhelming details at times.
See 6 mentions

See Related User Reviews

Sebastian G.
SG

Sebastian G.

Small-Business (50 or fewer emp.)

5.0/5

"Great work tool!"

What do you dislike about Dashworks?

In a specific cases dont scrap the info in a good way

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"The best way to get up to speed and stay up to speed with my organization's products and processes!"

What do you dislike about Dashworks?

The only downside is that sometimes the information I received based on my shared apps is incorrect. In these cases, the citations Dashworks provides

4. Search Functionality
Users find the search functionality lacking, struggling to locate specific documents and experiencing unhelpful search results.
See 6 mentions

See Related User Reviews

Swet S.
SS

Swet S.

Enterprise (> 1000 emp.)

4.5/5

"Love simple design and easy integration will my apps"

What do you dislike about Dashworks?

Just like chatgpt is should have feature to short topics and create new top, currently all the searches are piled up in single tab and gets hard to fi

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Its been very usefull especially to find and retreve any old PRD or SOP files"

What do you dislike about Dashworks?

Sometimes shares random information even when it could not find anything related to our search

5. Usage Limitations
Users note the usage limitations of Dashworks, particularly with OneDrive and Outlook API data accessibility and accuracy.
See 6 mentions

See Related User Reviews

Enrico R.
ER

Enrico R.

Mid-Market (51-1000 emp.)

5.0/5

"We are building our Endeavor Knowledge at Scale thanks to Dashworks!"

What do you dislike about Dashworks?

I would love to understand more about the limitations on the context window that the models have and know if there are limitations versus using direct

DR

Daniel R.

Mid-Market (51-1000 emp.)

4.0/5

"Dashworks has been a productive tool for our employees to research & respond with internal content."

What do you dislike about Dashworks?

There are limitations to the data that it can use as a resource. Specifically, the OneDrive and Outlook API's are limited in how it can research and

6. Inefficient Search Functionality
Users struggle with the inefficient search functionality, making it difficult to locate specific documents or content quickly.
See 5 mentions

See Related User Reviews

Swet S.
SS

Swet S.

Enterprise (> 1000 emp.)

4.5/5

"Love simple design and easy integration will my apps"

What do you dislike about Dashworks?

Just like chatgpt is should have feature to short topics and create new top, currently all the searches are piled up in single tab and gets hard to fi

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Its been very usefull especially to find and retreve any old PRD or SOP files"

What do you dislike about Dashworks?

Sometimes shares random information even when it could not find anything related to our search

Dashworks Reviews (71)

Reviews

Dashworks Reviews (71)

4.5
71 reviews
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G2 reviews are authentic and verified.
Lauren H.
LH
Mid-Market (51-1000 emp.)
"Wonderful tool for both new and tenured employees"
What do you like best about Dashworks?

Our teams have been raving about Dashworks since we implemented it at our company. We have so much content and this tool makes it easy for employees to get quick and concise answers to many different types of questions across our departments. Dash AI is easy to use, extremely accurate, and provides immediate time saving impact. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Dashworks is constantly improving and I noticed that the more we use it more accurate the answers are becoming! I would love to be able to see the questions that people are asking so we can make sure we have the correct content in our databases. Perhaps having a privacy and non privacy mode would be helpful in the future so that admins can see non private questions asked by employees. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thanks, Lauren, for sharing your experience using Dashworks! Working with you and the team has been tremendous, and we appreciate all the feedback.

Verified User in Design
UD
Mid-Market (51-1000 emp.)
"Personal Know It All!"
What do you like best about Dashworks?

How easy it is to ask a questions and how fast you receive a resonse. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Will provide to much information sometimes that is less relavant Review collected by and hosted on G2.com.

Pralay D.
PD
QHSE Senior Executive (Food Safety and Quality)
Enterprise (> 1000 emp.)
"very good experience"
What do you like best about Dashworks?

very eaisy to use and the information is very relatable to me. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

no words, its very eaisy to use. best of luck Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We appreciate your kind words, and it's great to know that Dashworks is making report generation and data analysis easier for you!

Sebastian G.
SG
Senior Associate
Small-Business (50 or fewer emp.)
"Great work tool!"
What do you like best about Dashworks?

Simplicity in user experience & quality of information Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

In a specific cases dont scrap the info in a good way Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your positive experience with Dashworks! It's great to hear that you're finding it useful in finding complex information efficiently. We appreciate your feedback regarding specific cases where information scraping may not be optimal and will look into improving this aspect. Our goal is to continuously enhance Dashworks to meet your needs and ensure a seamless user experience. If you encounter any further issues or have suggestions for improvement, please feel free to reach out to our support team. Thank you for choosing Dashworks!

Sam M.
SM
Head of IT
Mid-Market (51-1000 emp.)
"Easy to use and access to all the models for one price."
What do you like best about Dashworks?

This is a tool I started using daily, and I find it helpful to have access to search all my data and access to a lot of models in a single place. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

The UI slightly differs from other chatbots, which can blur conversations together. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for your feedback! We appreciate the context around improving the UI for past chats, we'll definitely take this into consideration in future improvements. If you have any other requests, please let us know.

RS
Mid-Market (51-1000 emp.)
"Dashworks has been extremely useful in searching across different applications!"
What do you like best about Dashworks?

I like how Dashworks searches across all of the applications that my company uses, summarizes the results, and cites the sources so that I can jump directly to the resource. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I don't have any specific complaints or dislikes, but it would be cool if there were a way to clean up your search history and save helpful search results. I'm also not sure if this is an option yet, but linking to email could be helpful too. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad to hear that Dashworks has been useful for you in searching across different apps! We'll definitely consider your suggestions for cleaning up search history and saving helpful results for future updates. As for linking to email, you can indeed connect your inbox from https://web.dashworks.ai/integrations.

Verified User in Logistics and Supply Chain
IL
Enterprise (> 1000 emp.)
"It really works wonders"
What do you like best about Dashworks?

The best part about dashworks is that I don't have to scour though my documents to find specific details about some project that was closed some time back. I also really like the ability to switch LLMs seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Downsides are me getting dependent on it. Instead of searching and finding the solution on my own, I completely rely on dashworks now. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

We're glad to hear that Dashworks has been making it easier for you to find specific details about past projects!

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Great tool for easy access to information"
What do you like best about Dashworks?

Does a great job providing information and resources for me quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Sometimes it doesn't train well when it gets an answer wrong and has been corrected. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Thank you for sharing your experience, and for the feedback! We will work on improving the training functionality to ensure more accurate answers.

Nikhil A.
NA
Mid-Market (51-1000 emp.)
"Dashwork makes my work easy"
What do you like best about Dashworks?

It integrates well with my organization. Since I am newly joined at Swiggy, I have to understand the various features that are built and why they are built. With the help of Dashwork, I can easily access any document related to my search. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

I don't currently have any complaints about Dashwork. Review collected by and hosted on G2.com.

Response from Prasad Kawthekar of Dashworks

Hi Nikhil, great to hear that Dashworks has been useful during your onboarding journey. Congrats on the new role, and thanks for the feedback!

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"A cool tool, but not a miracle fix"
What do you like best about Dashworks?

I think Dashworks is very cool and is able to help with a lot of idea building that wasn't possible before. I can search through our apps and find information from deep in our sources. It has helped find obscure docs and conversations that would've been hard to find otherwise.

I think it's strong suit is email creation and writing. It helps knock out time in initial research for projects and can summarize large blocks of text. Review collected by and hosted on G2.com.

What do you dislike about Dashworks?

Not the most accurate in terms of search tool which was what our initial use case was. I wish it could deduce things a bit more. Sometimes I don't know why it is suggesting some of the things it is suggesting. There can be some work to be done on how we can teach the AI how to provide accurate answers. Review collected by and hosted on G2.com.

Response from Chelsea Cheung of Dashworks

Hey there— thanks for sharing your thoughts on Dashworks! It's awesome to hear it's helping you with idea building and knocking out those initial project research steps.

We totally hear your point about the search tool and we’re on it. Our customer service crew is also more than happy to chat and help you fine-tune those AI suggestions. Drop us a line at support@dashworks.ai to book a session with us anytime.