Ivan d.
ID
Ivan d.
Small-Business (50 or fewer emp.)
"Excellent for communicating with clients."
4.5/5
What do you like best about Dashly?

The possibility of creating direct communication with my clients, as well as managing marketing and creating chatbots for faster communication seems fantastic to me.

The design is impressive and clean Review collected by and hosted on G2.com.

What do you dislike about Dashly?

I would love to have a script that connects to the data in my SaaS system to better manage my users' subscriptions, other than that I think overall dashly is great Review collected by and hosted on G2.com.

Trường N.
TN
Trường N.
Store Owner
Small-Business (50 or fewer emp.)
"Premium features at a reasonable price"
4.5/5
What do you like best about Dashly?

- The connection between features is smooth.

-The connection between knowledge base and bot is very effective, saving me time and money at a reasonable price. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

- I don't like orange and the logo

- If there is anything I will respond to now, not yet Review collected by and hosted on G2.com.

GN
Giulio N.
Owner
Small-Business (50 or fewer emp.)
"Smooth live chat software with a lot of features"
4/5
What do you like best about Dashly?

I really like the ease of use, as well as the variety of settings options. The design is very responsive and therefore also efficient to use. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

In my opinion, pricing can be a bit complicated at first glance. Furthermore, some features are behind a paywall as an addon. Review collected by and hosted on G2.com.

Ilia A.
IA
Ilia A.
Marketing and Advertising
Small-Business (50 or fewer emp.)
"I would like to warn potential buyers of Dashly about their misleading practices!"
1/5
What do you like best about Dashly?

We liked the convenience of the bot-building process the most. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Not only that the bots not support certain basic features (like bot reset, or calling the customer by name when provided and I found around 10 more), but all bots must have the same name and avatar, making them non-functional for different purposes and sites. Review collected by and hosted on G2.com.

Vi F.
VF
Vi F.
Small-Business (50 or fewer emp.)
"Just replaced Intercom"
5/5
What do you like best about Dashly?

They have all the best features as other competitors and their pricing is super competitive! Review collected by and hosted on G2.com.

What do you dislike about Dashly?

I wish I had found out about them earlier. They may be "early" in that they're not your top ranked chatbot site but I think they'll get ther. Review collected by and hosted on G2.com.

Artem A.
AA
Artem A.
CEO
Small-Business (50 or fewer emp.)
"Dashly is a great all-in-one conversational marketing tool"
5/5
What do you like best about Dashly?

We set up Dashly on our site and got a new channel for our sales managers to generate leads for our company. I like that it was easy to implement Dashly codes to the site and that we have an all-in-one solution to communicate with our site visitors via online chat, pop-ups and chatbots. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Sometimes I can not find additional info in the knowledge base or samples of pop-ups tailored to our niche, also I could not find the way to integrate additional event tracking sending to Google Analytics but support team helped me to set up it. Review collected by and hosted on G2.com.

Gleb F.
GF
Gleb F.
Director of Product Marketing
Small-Business (50 or fewer emp.)
"Dashly is a great platform for communication with customers."
4.5/5
What do you like best about Dashly?

Dashly is easily installed on the website and in the app. The service does not require technical knowledge. We get the service implementation with a personal manager who sets up the individual scenarios. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

There were some articles in the knowledge base with irrelevant information. But the technical support answered our questions very quickly, and also changed the information in the knowledge base. That’s cool. Review collected by and hosted on G2.com.

Verified User in Food Production
EF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Dashly is good service for increasing conversion."
4.5/5
What do you like best about Dashly?

We installed Ashley to launch popups and personal communications. It didn't take us long to figure out the service, it was easy. I liked the pop-up constructor, which allows you to assemble a pop-up in 5 minutes. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

If you need round-the-clock technical support, then there is none yet. But some of the answers can be found in the knowledge base. In addition, technical support responds quickly if you write during business hours. Review collected by and hosted on G2.com.

Darrin R.
DR
Darrin R.
Founder
Small-Business (50 or fewer emp.)
"Impressive tool for marketing, support and sales"
5/5
What do you like best about Dashly?

It brings conversations from different channels all in one location. Bringing in your email, live chat and social media discussions all in one place helps streamline your communication with your customers and leads. Has a mobile app for all your solopreneurs out there that need to handle everything on the move. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Haven't used it long enough to find anything I particularly dislike. Review collected by and hosted on G2.com.

Anna P.
AP
Anna P.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Dashly is great conversation marketing platform"
5/5
What do you like best about Dashly?

The first thing we would like to note is Dashly support team. Thanks a lot for their efficiency in solving our issues. The service is very simple and intuitive in usage. We managed to install everything we needed in a few minutes: chatbots, pop-ups and etc. There are ready-made templates which simplifies the configuration of the service. Review collected by and hosted on G2.com.

What do you dislike about Dashly?

Sometimes we found materials that are outdated, however support team solve our problems and create new articles that we can use. Review collected by and hosted on G2.com.