--- title: Dashly Reviews meta\_title: 'Dashly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 67 reviews by the users' company size, role or industry to find out how Dashly works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 67 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Dashly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **automation speed** of Dashly, enabling quick setup for bots and effective lead data collection. [(2 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996346&qs=pros-and-cons#reviews) Users are impressed by the **automation efficiency** of Dashly, enabling quick bot setup and effective lead management. [(2 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996354&qs=pros-and-cons#reviews) Users benefit from **quick automation features** that streamline user replies and enhance lead collection effectively. [(2 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996356&qs=pros-and-cons#reviews) Users praise the **responsive support** of Dashly, enhancing their marketing metrics and revenue with customizable solutions. [(2 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996351&qs=pros-and-cons#reviews) Users value the **user-friendly email marketing** of Dashly, noting improved metrics and revenue growth. [(2 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996347&qs=pros-and-cons#reviews) Users find the interface **not intuitive** , but appreciate the helpful customer support for setup and customization. [(2 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996340&qs=pros-and-cons#reviews) Users face challenges with **deletion issues** , finding it difficult to resolve problems independently. [(1 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996357&qs=pros-and-cons#reviews) Users find **editing difficulties** challenging, often needing assistance to resolve problems effectively. [(1 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996341&qs=pros-and-cons#reviews) Users face **email issues** with Dashly, particularly regarding newsletter deliverability challenges affecting communication effectiveness. [(1 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996344&qs=pros-and-cons#reviews) Users struggle with **error issues** , finding it challenging to resolve problems independently and facing bugs in features. [(1 mentions)](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996343&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Dashly ##### 1. Automation Users praise the **automation speed** of Dashly, enabling quick setup for bots and effective lead data collection. [ See 2 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996346&qs=pros-and-cons#reviews) See Related User Reviews ![Sabina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabina V.") SV Sabina V. Small-Business (50 or fewer emp.) 5.0/5 "A chatbot for automatically answering simple questions from users about your site" What do you like about Dashly? The speed. It was very quick to get a bot up and running to automatically reply to users on my site. ![Seva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seva U.") SU Seva U. Small-Business (50 or fewer emp.) 5.0/5 "Conversation marketing automation platform with lots of features" What do you like about Dashly? Collecting lead data and running message sequences, lots of interesting features ##### 2. Automation Efficiency Users are impressed by the **automation efficiency** of Dashly, enabling quick bot setup and effective lead management. [ See 2 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996354&qs=pros-and-cons#reviews) See Related User Reviews ![Sabina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabina V.") SV Sabina V. Small-Business (50 or fewer emp.) 5.0/5 "A chatbot for automatically answering simple questions from users about your site" What do you like about Dashly? The speed. It was very quick to get a bot up and running to automatically reply to users on my site. ![Seva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seva U.") SU Seva U. Small-Business (50 or fewer emp.) 5.0/5 "Conversation marketing automation platform with lots of features" What do you like about Dashly? Collecting lead data and running message sequences, lots of interesting features ##### 3. Automation Features Users benefit from **quick automation features** that streamline user replies and enhance lead collection effectively. [ See 2 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996356&qs=pros-and-cons#reviews) See Related User Reviews ![Sabina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabina V.") SV Sabina V. Small-Business (50 or fewer emp.) 5.0/5 "A chatbot for automatically answering simple questions from users about your site" What do you like about Dashly? The speed. It was very quick to get a bot up and running to automatically reply to users on my site. ![Seva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seva U.") SU Seva U. Small-Business (50 or fewer emp.) 5.0/5 "Conversation marketing automation platform with lots of features" What do you like about Dashly? Collecting lead data and running message sequences, lots of interesting features ##### 4. Customer Support Users praise the **responsive support** of Dashly, enhancing their marketing metrics and revenue with customizable solutions. [ See 2 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996351&qs=pros-and-cons#reviews) See Related User Reviews ![Denis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis K.") DK Denis K. Small-Business (50 or fewer emp.) 5.0/5 "Awesome" What do you like about Dashly? pros: Increased your metrics in marketing and support Increase revenue Responsive support A large number of features ![Alex N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex N.") AN Alex N. Small-Business (50 or fewer emp.) 4.5/5 "A good product for support and marketing automation" What do you like about Dashly? Their support team has helped us customize AI support solutions with which we can respond to our users' queries ##### 5. Email Marketing Users value the **user-friendly email marketing** of Dashly, noting improved metrics and revenue growth. [ See 2 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996347&qs=pros-and-cons#reviews) See Related User Reviews ![Anastasiya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastasiya D.") AD Anastasiya D. Mid-Market (51-1000 emp.) 5.0/5 "Good platform" What do you like about Dashly? User-friendly and intuitive interface, easy to start and use, easy integrations ![Denis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis K.") DK Denis K. Small-Business (50 or fewer emp.) 5.0/5 "Awesome" What do you like about Dashly? pros: Increased your metrics in marketing and support Increase revenue Responsive support A large number of features ### 5 Cons or Disadvantages of Dashly ##### 1. Not Intuitive Users find the interface **not intuitive** , but appreciate the helpful customer support for setup and customization. [ See 2 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996340&qs=pros-and-cons#reviews) See Related User Reviews ![Artem T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Artem T.") AT Artem T. Small-Business (50 or fewer emp.) 5.0/5 "Tool for multichannel processing of user requests" What do you dislike about Dashly? Didn't get the interface right away, but their customer support helped figure out the setup ![Seva U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seva U.") SU Seva U. Small-Business (50 or fewer emp.) 5.0/5 "Conversation marketing automation platform with lots of features" What do you dislike about Dashly? Not the easiest service to use, but their customer support helps you figure out and customize everything ##### 2. Deletion Issues Users face challenges with **deletion issues** , finding it difficult to resolve problems independently. [ See 1 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996357&qs=pros-and-cons#reviews) See Related User Reviews ![Denis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis K.") DK Denis K. Small-Business (50 or fewer emp.) 5.0/5 "Awesome" What do you dislike about Dashly? cons: It was difficult to solve the problem on my own A couple of months ago there were a lot of bugs with one of the features ##### 3. Editing Difficulties Users find **editing difficulties** challenging, often needing assistance to resolve problems effectively. [ See 1 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996341&qs=pros-and-cons#reviews) See Related User Reviews ![Denis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis K.") DK Denis K. Small-Business (50 or fewer emp.) 5.0/5 "Awesome" What do you dislike about Dashly? cons: It was difficult to solve the problem on my own A couple of months ago there were a lot of bugs with one of the features ##### 4. Email Issues Users face **email issues** with Dashly, particularly regarding newsletter deliverability challenges affecting communication effectiveness. [ See 1 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996344&qs=pros-and-cons#reviews) See Related User Reviews ![Alex N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex N.") AN Alex N. Small-Business (50 or fewer emp.) 4.5/5 "A good product for support and marketing automation" What do you dislike about Dashly? They have quite a few product features, but we had a bad experience with email newsletters, in November they had problems with deliverability ##### 5. Error Issues Users struggle with **error issues** , finding it challenging to resolve problems independently and facing bugs in features. [ See 1 mentions ](https://www.g2.com/products/dashly/reviews?filters%5Bsentiment_snippet%5D=1996343&qs=pros-and-cons#reviews) See Related User Reviews ![Denis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis K.") DK Denis K. Small-Business (50 or fewer emp.) 5.0/5 "Awesome" What do you dislike about Dashly? cons: It was difficult to solve the problem on my own A couple of months ago there were a lot of bugs with one of the features ## Top-Rated Alternatives [ ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,912) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/dashly/competitors/alternatives) ![Chris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris B.") CB Chris B. Owner Marketing and Advertising Small-Business (50 or fewer emp.) 2/20/2023 "Dashly - - -Easy to Setup and Use" 5/5 What do you like best about Dashly? Dashly is very easy to setup and use. Also - if you get stuck anywhere they have a fantastic how to section and also operators to answer your question live or via email. Review collected by and hosted on G2.com. What do you dislike about Dashly? Haven't found anything that I don't like yet at this time. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? Helping to respond to potential clients with quick information or links to FAQ, price sheet request, and so forth. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/14/2022 "Nice alternative to a huge and expensive marketing tools" 4.5/5 What do you like best about Dashly? Easy to install on my site. The support team is good, helped with several things I stumbled on. We launched chatbots and pop-ups quickly. Ready-to-use templates are good for a quick start. Review collected by and hosted on G2.com. What do you dislike about Dashly? Some of the material in the knowledge base is out of date. But support covers this more than enough. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? 1. Increase the conversion rate of the site into qualified leads. And pass them on to sales. 2. Collect all customer dialogues in one window and improve support. We now respond 3 times faster and don't lose dialogs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/9/2022 "Good service for conversation marketing" 5/5 What do you like best about Dashly? It was super easy to launch popups and set up a chatbot. I also liked that the history of on-site user behavior is stored in the system to help make more personalized offers. Review collected by and hosted on G2.com. What do you dislike about Dashly? A few times, I had to wait for an answer from the support for several hours as their shifts cover 15 hours/day. But in most cases, I can find answers to questions in their knowledge base. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? With their help, we wanted to increase the number of registrations in the service without buying additional traffic. And it worked: communications via popups and emailing helped us increase the number of registrations by 17% per month. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Louis N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis N.") LN Louis N. Founder Small-Business (50 or fewer emp.) 2/28/2023 "A good way to manage customer conversations and boost conversion of visitors" 5/5 What do you like best about Dashly? Very easy to set up and get operational. Review collected by and hosted on G2.com. What do you dislike about Dashly? All aspects of the platform are separated out into their own cost Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? Interacting with web visitors and customer support Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Maxim P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxim P.") MP Maxim P. Chief Executive Officer Small-Business (50 or fewer emp.) 11/28/2022 "Our team uses it and is very happy" 5/5 What do you like best about Dashly? It's familiar to our users and the team members like it. Fair price Review collected by and hosted on G2.com. What do you dislike about Dashly? We don't have bad experience with the platform. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? Connecting support and users in easy seamless way. Growth of conversion ratio of a website Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/26/2022 "Great product for SaaS" 4.5/5 What do you like best about Dashly? We've been looking for ways to improve our online business by generating more leads and automating our sales funnel - and thankfully we found Dashly! It's a great marketing tool that brings all the conversations from different channels together and stores that user data and chat history in one place - live chat, emails, messengers and social media interactions - all there! It comes with a pop-ups builder, triggered campaigns, lead database and more which allows you to reach out to your users easily. Would highly recommend! Review collected by and hosted on G2.com. What do you dislike about Dashly? Dashly doesn't have 24hr support but they still reply pretty fast to my inquiries. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? See above :) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![KOMAL K T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KOMAL K T.") KT KOMAL K T. Sales Consultant Mid-Market (51-1000 emp.) 6/2/2021 "Dashly Review" 4.5/5 What do you like best about Dashly? Because of Dashly live chat and mailing system, I can build rapport with my clients and increase my profit Review collected by and hosted on G2.com. What do you dislike about Dashly? NA nothing to dislike, every thing is up to the mark Review collected by and hosted on G2.com. Recommendations to others considering Dashly: You should try Dashly for your business and definitely you will see the change. You will get more customers and increase your profits Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? They are very active with online groups which helps me to get good customer service. I can easily chat with my customers and resolve their issues Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/2/2021 "Dashly Review" 5/5 What do you like best about Dashly? I love the ease of use in communicating with clients with the live chat. Review collected by and hosted on G2.com. What do you dislike about Dashly? The note boxes can be a bit finicky. Other than that, no complaints! Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? I can easily communicate with clients in an informal way instead of having to send a formal email or call. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/12/2020 "Dashly chat system connects with facebook." 5/5 What do you like best about Dashly? One central hub where I can chat with facebook users and website visitors. We can save side notes and inter chat with team on clients chat window without the client reading chat notes within the team. Review collected by and hosted on G2.com. What do you dislike about Dashly? Can't edit chats after submission on facebook threads only. Would like to have a bit more freedom with the note boxes. Review collected by and hosted on G2.com. Recommendations to others considering Dashly: OVer the past 2 years we've used several other chat bot options and Dashly is by far the best bang for your buck, hands down. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? We primarily use it to support clients and their issues with our software, including other tech issues they may encounter. We essentially use it as our support ticketing system as it directly connects with our facebook page, website and email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dmitry C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitry C.") DC Dmitry C. Chief Marketing Officer Mid-Market (51-1000 emp.) 6/23/2020 "It covered sales, support, and nurturing communications" 4.5/5 What do you like best about Dashly? No code required. I could fire triggered pop-ups after a particular event or on a special page without waiting for the development team for years to map new events. Dashly has its own event mapping tool. That saves a lot of time and help to start experiments on my own. Review collected by and hosted on G2.com. What do you dislike about Dashly? It is not a con of Dashly. It is more about our specific way of development website to improve SEO. We had our website as a one-page application. Initially Dashly cold does not track the page visiting events, but Dashly customer support team provided a line of code to start tracking this. It is a win and I like it. Review collected by and hosted on G2.com. What problems is Dashly solving and how is that benefiting you? We had Intercom before, but Dashly does the same things easier (no code) and more affordable. During the demo call, I pointed out that Dashly will be useful to test the lead capturing pop-ups for new visitors from paid ads. I had to wait for years for my dev team to map new events in Intercom. To sum up, these are the benefits: No code skills required to start All-in-one plan allows you to use only one product to collect the leads and then nurture them. Affordable price. In intercom, we use only chat for more than $100. Here we have the whole set of features. The sales team confirmed Dashly. Live chat works well. Chat assignment with notes makes the teamwork better. As a result, we collected 2x more leads in the past 2 months. Dashly has launched chatbot not long ago. It is a good addition to our lead capturing scenario. Review collected by and hosted on G2.com. 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