Dash0 has enabled us to connect traces, metrics, logs, and business KPIs, making it much easier for our team to monitor and understand how technical data relates to key business indicators.

With this integration, we are now able to analyze traces within minutes and quickly determine whether an error affects a single customer or multiple customers. This capability has been extremely valuable in helping us assess whether an issue requires immediate attention or can be addressed at a later time.

One of the features we value most is the ability to snip out spans on the heatmap, which lets us drill down into traces in just seconds.

We have successfully onboarded three development teams within two to three weeks, and they now use Dash0 on a daily basis.

Most of the effort involved in introducing Dash0 was focused on the initial zero-code instrumentation with Open Telemetry. Dash0 supported us both on-site and through two phone calls, offering recommendations on how to get more out of the solution and how to collect the right Open Telemetry attributes.

Since Dash0 is built on well-defined standards such as PromQL and Perses, the implementation and integration process was straightforward. Review collected by and hosted on G2.com.

Initially, we noticed that some features were missing, such as the ability to define alerts with Terraform. However, this missing feature was implemented a few weeks ago. Review collected by and hosted on G2.com.

Being OTEL-native means that setup is a breeze. The team are incredibly responsive and helpful. Getting set up was fairly quick as we just added it as a destination in our OTEL collector setup and then removed a load of hackery that was required from using our previous provider. Alerting works well and was easy to integrate with incident.io Review collected by and hosted on G2.com.

Some of the out of the box dashboards need improving but the team are working on this. Silencing/muting a particular failing alert check when the alert is parameterized is not supported yet so requires muting the entire alert which is not ideal. Review collected by and hosted on G2.com.

IaC and Kubernetes native integration in conjunction with transparent cost management are superbly designed and documented, and well implemented. This enables governance second to none. The UI is clear and extensive without being cluttered. Customer voice is being heard and features are being implemented in a fast pace and good quality. Review collected by and hosted on G2.com.

The product is still missing a few things you would expect from an observability vendor, like trace sampling and SRE patterns. Also the UI is not tailored towards a vast amount of microservices yet. Review collected by and hosted on G2.com.

Dash0 is a well-structured observability tool built by a team that clearly understands both the technical landscape and customer needs. New features are thoughtfully developed and add meaningful value to the product. The user interface is engineering-focused, making it intuitive and easy to navigate for technical users. Support is responsive, with knowledgeable and helpful engineers providing timely assistance. While we're still in a ramp-up phase, Dash0 has already become an integral part of our daily operations and shows strong potential as a long-term solution. Review collected by and hosted on G2.com.

Dash0 shows strong potential, but as it is still in an early stage, it currently doesn’t fulfill all of our needs. That said, the roadmap looks promising and more features are expected to come. For developers who are used to tools like Grafana, adapting to Dash0’s approach to building dashboards requires a bit of a learning curve. However, this adjustment is part of the migration process and should become more natural over time. We're optimistic about its development and look forward to seeing how the product evolves. Review collected by and hosted on G2.com.

I found Dash0 super easy to get started with, thanks to their excellent onboarding wizards and detailed getting started documentation. The support and technical team was incredibly engaged, offering extensive office hours to dive into our specific environment. I love that Dash0’s spam filter helps us filter out unnecessary data efficiently, and the pricing model is flat and predictable, unlike other vendors. The platform offers a cohesive user experience with a focus on the observability stack, avoiding the clutter of unnecessary features. The triage function and color coding in the UI are particularly useful for identifying and managing errors. Review collected by and hosted on G2.com.

I feel that Dash0 could benefit from having more features. Specifically, the ability to handle business requests or behaviors, allowing users to isolate certain business requests, would be a valuable addition. Additionally, integration with a service catalog like Backstage would significantly enhance its utility for our operations. Review collected by and hosted on G2.com.

I really like that Dash0 makes it very easy and straightforward to bring in data, thanks to its open telemetry basis. The team is quick to respond to problems, which is a relief. I also value the fact that there's no vendor lock-in, and I find the user experience to be super nice. Review collected by and hosted on G2.com.

Feature parity with well established platforms like Datadog is not there yet, but the team is catching up very fast and in a very predictive and transparent way. Review collected by and hosted on G2.com.

The OpenTelemetry-native setup is fantastic—no proprietary agents or vendor lock-in. I also love the transparent pricing; seeing our costs in real-time helps us avoid the billing shocks we used to get with other vendors. Support is fast and genuinely helpful. Review collected by and hosted on G2.com.

While the platform is intuitive, I’d love to see more ootb dashboards for some of my environments - maybe suggested - so I can see them quicker. Review collected by and hosted on G2.com.

The team has built an awesome, easy-to-use, easy-to-understand product. I believe one of dash0's strengths is that they have integrated open telemetry very well and from the ground up into the product, in a way that no other provider currently does. The team is always available and helpful. Review collected by and hosted on G2.com.

There is currently nothing I dislike about dash0. Review collected by and hosted on G2.com.

Dash0 is one of the few observability platforms that truly embraces OpenTelemetry without trying to layer on proprietary extras. It integrates traces, metrics, and logs in a way that feels native and intuitive—starting from traces and easily jumping to related logs and metrics provides a workflow that just makes sense. It’s refreshing to see a product that focuses on getting the fundamentals right rather than reinventing them.

We’ve deployed Dash0 in our Kubernetes setup using their well-configured and easy-to-use Kubernetes Operator, which made getting started impressively quick. The out-of-the-box experience was smooth, and the quality of the platform is evident. On top of that, the Dash0 team is extremely responsive and actively working to improve what really matters in the OpenTelemetry space. Review collected by and hosted on G2.com.

Dash0 is not open source, and since it’s a paid platform, it will always carry a cost. However, the pricing is fair and transparent (around $0.60 per million logs/metrics/traces). As with any cutting-edge platform, some parts are still being figured out, and not everything is perfect yet. That said, the Dash0 team is very active and committed to resolving issues and pushing the product forward rapidly. The pace of improvement gives us confidence in its long-term value. Review collected by and hosted on G2.com.

I have used many logging services. The functionality that we mostly use are generally the same. I used dash0 for vercel log drains. Vercel only saves logs for 3 days and we needed longer retention. The integration of dash0 and vercel is really good. Couple of clicks and about 5 minutes all logs from vercel is shown in dash0.

Pros:

1. Seamless integration and superb sdk

2. End to end logging(you can debug an event(api calls) from your frontend to backend)

3. Great customer service Review collected by and hosted on G2.com.

The integration was so seamless, I didn't have to dig deeper. No cons for now. Review collected by and hosted on G2.com.