Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient Social Media Management with Easy Analytics"
4/5
What do you like best about Dash Social?

I love the boards feature and looking at analytics in Dash Social. It is nice using the boards to easily organize content by event or activation, which helps us track our content based on events. The initial setup of Dash Social was very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

I wish you could see collab posts on TikTok (when you are not the one initiating the collab). A collab post should show just like any other post. We collab a lot on our social channels and not seeing the KPIs from those posts makes it difficult because our monthly numbers that we report are incorrect. So we manually have to track our collab posts on a sheet. It can be tedious. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Dash is fantastic!"
4.5/5
What do you like best about Dash Social?

I love using LikeShop to drive our audience to shop our product. I also love all of the analytics features -- makes it super easy to do our monthly reporting. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

I wish I could add new content into the TikTok LikeShop the way you can for IG. REVOLVE, FWRD & REVOLVE LA are always collabing and it would be amazing if we could tag our product in LikeShop no matter who initiated the post. Review collected by and hosted on G2.com.

Response from Melissa Hawkes of Dash Social

Thanks for the review! We love to hear you're finding the reporting easy given all the metrics to be managed across social. We'll be sure to share your feedback about TikTok with the team.

Elan W.
EW
Elan W.
Senior Social Media Specialist
Small-Business (50 or fewer emp.)
"Insightful Analytics with an Intuitive, Easy-to-Navigate Interface"
4/5
What do you like best about Dash Social?

I really appreciate the insights provided and the interface makes it so easy to navigate. It's hard to make accumulate all of this information and make it intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

Integration is not the smoothest process and can be refined. Review collected by and hosted on G2.com.

EM
Eduardo M.
Mid-Market (51-1000 emp.)
"Automated Reporting with Room for Growth"
5/5
What do you like best about Dash Social?

I use Dash Social for tracking campaign performance across owned, earned, and paid social media content. I appreciate that it eliminates manual report creation by automating social performance reporting. I like the creator and influencer management tool as it streamlines partnership campaigns. The initial setup was fast. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

Add more advanced social listening and sentiment analysis features. Review collected by and hosted on G2.com.

Response from Melissa Hawkes of Dash Social

Thanks for the review, Eduardo!

Helen W. F.
HF
Helen W. F.
Sports Information Video & Photography Coordinator
Mid-Market (51-1000 emp.)
"Straightforward, Easy to Use, and Backed by Exceptionally Service"
5/5
What do you like best about Dash Social?

Ease of use, it's a very straight forward platform. Our company's representatives from Dash are also exceptionally kind and communicative. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

The platform disconnections are frustrating at times, and it would be ideal if when responding to comments and DMs in Dash that you could see if the inquiry was already responded to in the native platform. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Highly Visual UI/UX Makes Data Easy to Digest"
5/5
What do you like best about Dash Social?

how visual the UI / UX is - makes it easy to view everything and digest the data! Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

as a small business, all the features and packages are locked behind paywalls that our startup can't necessarily afford. i use dash social at a previous company where all features are unlocked and it's unfortunate that i can't use the platform to the best of my ability here. Review collected by and hosted on G2.com.

Abbie B.
AB
Abbie B.
Social Media Specialist
Mid-Market (51-1000 emp.)
"Dashboards and AI Enhance Social Reporting"
5/5
What do you like best about Dash Social?

I love the dashboards and AI capabilities in Dash Social, which make it easy to go and grab data as needed for business and reporting. I also like how it can identify the best-performing posts based on previous ones. The initial setup was very easy, and I received great support from Connor. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

More TikTok capabilities like the audio library Review collected by and hosted on G2.com.

Response from Melissa Hawkes of Dash Social

Thanks for the review, Abbie!

Juliet S.
JS
Juliet S.
Social Media Manager
Small-Business (50 or fewer emp.)
"Helpful Representatives and Easy Access to Information"
5/5
What do you like best about Dash Social?

How helpful the representatives are and all the info that is accessible. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

Sometimes the numbers don't seem super accurate, and I've had to ask a lot of questions. I wish there was more context that came with the data. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Helpful updates and organized platform"
4.5/5
What do you like best about Dash Social?

The ease of content organization & scheduling. The ability to create separate campaigns for different launches and campaigns. Everything is very straight forward and user friendly! Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

Alot of the times the social listening is a little behind or the sentiment is wrong. Review collected by and hosted on G2.com.

Response from Melissa Hawkes of Dash Social

Thanks for the feedback. So glad you're finding Dash easy to use.

Bex F.
BF
Bex F.
Social Media Manager
Small-Business (50 or fewer emp.)
"Seamless Social Media Management with Dash Social"
5/5
What do you like best about Dash Social?

I love how user-friendly Dash Social is and have enjoyed using it for many years, watching it evolve and grow. I think the way the app predicts content performance is one of the best features. As a team of one person managing social for two brands, it helps me save time and is trustworthy. The initial setup was seamless as always. Review collected by and hosted on G2.com.

What do you dislike about Dash Social?

Nothing! Review collected by and hosted on G2.com.