[ Daktela Reviews ](https://www.g2.com/products/daktela/reviews) [ Daktela Reviews ](https://www.g2.com/products/daktela/reviews) # Daktela Pricing Overview [Editedit](https://my.g2.com/daktela/pricings) Free Trial ## Daktela Pricing Key Insights Last updated on Apr 09, 2026 * * * Daktela offers **4 pricing editions** , starting from **€9** to **€59**. Daktela pricing tiers are designed to support different usage levels and team sizes. Daktela also offers a **free trial**. Compare the Daktela pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Daktela** for **custom pricing**. * * * Basic — €9 / 1 Licence Per Month Lite — €25 / 1 Licence Per Month Standard — €40 / 1 Licence Per Month Omni Channel — €59 / 1 Licence Per Month Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic Starting at €9.00 1 Licence Per Month - Fully Featured Hosted PBX - Voicemail - Voice Services - IVR - CDR Call recording Show More Lite Starting at €25.00 1 Licence Per Month - Fully Featured Hosted PBX - Voice Services - IVR - Voicemail - CDR Call recording - Free call recording retention - API Integrated CRM solution - CRM Integrations Call Queues - Skill based routing - Missed Call Management - Realtime Panel - Realtime Reports & Historical Statistics - Daktela Wallboard Show More Standard Starting at €40.00 1 Licence Per Month - Fully Featured Hosted PBX - Voice Services - IVR - Voicemail - CDR Call recording - Free call recording retention - API Integrated CRM solution - CRM Integrations Call Queues - Skill based routing - Missed Call Management - Realtime Panel - Realtime Reports & Historical Statistics - Daktela Wallboard - Daktela Outbound Diallers - Daktela Ticketing System Show More Omni Channel Starting at €59.00 1 Licence Per Month - Fully Featured Hosted PBX - Voice Services - Voicemail - CDR Call recording - Free call recording retention - API Integrated CRM solution - CRM Integrations Call Queues - Skill based routing - Missed Call Management - Realtime Panel - Realtime Reports & Historical Statistics - Daktela Wallboard - Daktela Outbound Diallers - Daktela Ticketing System - Daktela Webchat - Daktela Click-to-Call - Daktela SMS Chat - Daktela Social Media - IVR Show More All the pricing packages could be customised by customer preference and need. Pricing information for Daktela is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Daktela must be conducted with the seller. The prices may vary depending on the country or region. Implementation services are not included. And must be purchased separately. Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,567) ](https://www.g2.com/products/talkdesk/reviews) [ ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") NICE CXone 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) [ View All Alternatives ](https://www.g2.com/products/daktela/competitors/alternatives) ## Daktela Alternatives Pricing The following is a quick overview of editions offered by other [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) | Product | Price | Features | | --- | --- | --- | | ![Talkdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png)[Talkdesk](https://www.g2.com/products/talkdesk/reviews) Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses. | | ![NICE CXone](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f66d37532def5fb7c634b71671819/nice-cxone.jpg)[NICE CXone](https://www.g2.com/products/nice-cxone/reviews) CXone Omnichannel Suite | Starting at $110.001 Agent Per Month | Includes both Digital and Voice Agent plus Omnichannel blended routing for digital and voice​ Universal queue with concurrent interaction handling​ Voice and digital capture, storage, search and playback​ Dedicated agent and supervisor workspace​ Voice and digital prebuilt data visualization dashboards and reports​ | | ![CloudTalk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png)[CloudTalk](https://www.g2.com/products/cloudtalk/reviews) Starter | $25.001 User Per Year | Get all the essentials to set up a professional phone system. Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦 Local numbers in 160+ countries Desktop apps (Windows, Mac, Linux) + Mobile apps (iOS & Android) Call recordings, tags, transfers & hold Core call handling features Unlimited call history & analytics dashboards Visual call flow designer with advanced branching options 24/7 email & live chat support by humans Ring groups, call queues & queue callback Click-to-call from your CRM or browser AI Voice Agents, AI Receptionist & AI Conversation Intelligence as add-ons Anti-spam number protection & Branded caller ID as add-ons Number porting & BYOC support AI Sales Dialer with preview, power & parallel modes as add-on | Various alternatives pricing & plans Free Trial Pricing information for the above various Daktela alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Daktela Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") Genesys Cloud CX 4.4/5(1,558) [ Compare Now ](https://www.g2.com/compare/daktela-vs-genesys-cloud-cx) ##### Categories on G2 [ Call Center Infrastructure (CCI) ](https://www.g2.com/categories/call-center-infrastructure-cci) ##### Explore More [ What are the best affiliate marketing platforms for a company that wants to launch a partner program quickly without engineering involvement? ](https://www.g2.com/discussions/what-are-the-best-affiliate-marketing-platforms-for-a-company-that-wants-to-launch-a-partner-program-quickly-without-engineering-involvement)[ What platform integrates service desk tools with asset management? ](https://www.g2.com/discussions/what-platform-integrates-service-desk-tools-with-asset-management)[ Which BIM objects provider has the best coverage of European building products with solid IFC support for teams working on international projects? ](https://www.g2.com/discussions/which-bim-objects-provider-has-the-best-coverage-of-european-building-products-with-solid-ifc-support-for-teams-working-on-international-projects) [ Which Sage Intacct partners have the strongest enterprise financial management expertise for teams looking to streamline multi-entity operations? ](https://www.g2.com/discussions/which-sage-intacct-partners-have-the-strongest-enterprise-financial-management-expertise-for-teams-looking-to-streamline-multi-entity-operations)[ Best platforms for automating merchandising strategies ](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-merchandising-strategies)[ Leading software for customer support centers ](https://www.g2.com/discussions/what-is-the-leading-software-for-customer-support-centers) Show More [ What are the best affiliate marketing platforms for a company that wants to launch a partner program quickly without engineering involvement? ](https://www.g2.com/discussions/what-are-the-best-affiliate-marketing-platforms-for-a-company-that-wants-to-launch-a-partner-program-quickly-without-engineering-involvement)[ What platform integrates service desk tools with asset management? ](https://www.g2.com/discussions/what-platform-integrates-service-desk-tools-with-asset-management)[ Which BIM objects provider has the best coverage of European building products with solid IFC support for teams working on international projects? ](https://www.g2.com/discussions/which-bim-objects-provider-has-the-best-coverage-of-european-building-products-with-solid-ifc-support-for-teams-working-on-international-projects) [ Which Sage Intacct partners have the strongest enterprise financial management expertise for teams looking to streamline multi-entity operations? ](https://www.g2.com/discussions/which-sage-intacct-partners-have-the-strongest-enterprise-financial-management-expertise-for-teams-looking-to-streamline-multi-entity-operations)[ Best platforms for automating merchandising strategies ](https://www.g2.com/discussions/what-are-the-best-platforms-for-automating-merchandising-strategies)[ Leading software for customer support centers ](https://www.g2.com/discussions/what-is-the-leading-software-for-customer-support-centers)